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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Garage
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel Portal Del Norte, nestled in Armenia, offers 4-star rooms with top-notch amenities. Each room is equipped with a flat-screen TV, DVD player, and a private bathroom for your comfort.
Convenient Services
Enjoy the convenience of room service, concierge assistance, and a 24-hour front desk. Benefit from airport transfers and free WiFi throughout the property.
Relaxing Outdoor Spaces
Unwind at the sun terrace and soak up the serene atmosphere. Perfect for a leisurely afternoon or a peaceful evening under the stars.
Book your stay at Hotel Portal Del Norte for a luxurious and relaxing experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible at a location nearby (reservation is not needed).
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 6 years old stay for COP 50,000 per person per night when using an existing bed.
Children from 7 years old to 13 years old stay for COP 80,000 per person per night when using an existing bed.
People no matter the age stay for COP 80,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Limpio, económico y muy bien situado.
Helpful staff
Hot room without air conditioning and a noise fan above the bed.
Excellent location
The staff of this hotel is very friendly and attentive, they gently help you with anything that arises in the service
Auch wenn das Hotel kostengünstig ist muss es sicherstellen, dass fliessend Wasser zu Verfügung steht.
Dies war bei 3 Gelegenheiten nicht der Fall.
Die Einrichtung genügt obwohl spärich, das Personal ist nett.
Trotzdem werde ich beim nächsten Besuch in Armenia ein anderes Hotel wählen.
Excellent location, all you need within walking distance: ATMs, food, shopping, liquor stores, coffee shops, convenience stores, public transportation, drugstores, etc.
Easy access to the main destinations in this amazing coffee-growing region.
Great authentic colombian breakfast to enjoy every morning!
Excellent service and very nice staff :)
Gracias !!
We love the location, hotel it self it’s nice, it will get a 5 star review but, it doesn’t have a AC on the rooms.. two thumbs down.. front desk staff said to me that because the weather is so nice they don’t have it.. sorry I disagree with that.
Breakfast AWESOME.. scrambled eggs two thumbs up big time!! Overall great experience!!
Very good location in a commercial area with plenty of food choices. The hotel is clean and the staff very helpful and kind. The room has a good size and a nice balcony. The included breakfast was good.
On the not so good size… the room was noisy because the street in front of the main avenue. The hot water was not really hot. It was just not cold. The mattress was a little hard.
Overall, it was a good hotel. Just remember to bring earplugs.
Was a happy with my stay except the internet issues. Breakfast was amazing and bed was comfortable.
It is a nice hotel, great people, Alejandro at the front desk is great, friendly and eager to help. Breakfast was great and you can choose what you want from a menu, it was delicious.
Excelente servicio!! El personal es absolutamente amable y pendiente de las necesidades de los huéspedes.
Great value option! Staff super nice, friendly and ready to serve with a positive attitude. It is SUPER convenient to use their transportation service to be picked up/drop off at the airport, and also, to go around visiting the region. I don't usually carry cash so they added all those services into my hotel account and I paid with CC at the end. An option to consider depending on what you are looking for. I went with my family (wife and two kids). There's a mall almost in front and several options to eat.
Very simple property with a unique amenity: Free breakfast with room service delivery! Simple rooms, decent wifi. Hotel set us up with a driver to explore areas: have all the fees discussed beforehand and if changes happen. Otherwise, happy with the services provided!
Great location and clean
Excellent staff. Great service. No issues whatsoever. Fully recommended.
I could hear everything happening in the rooms around me - noisy
The hotel was Beyond clean and nice. The room spacious and also clean. The night and morning personal were amazing. Will be back.
I was sick and the management and staff went beyond their duties to take care of my medical needs.
Love it
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