Lancaster Hotel Apartments-Gardens

Hotels
8 (886 reviews)
Wasfi Al Tall Street , Amman , jo

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Cons:
Cleanliness issues
Value for money concerns
Lack of amenities

Categories

Cleanliness
6.71
Some reviews criticized cleanliness, mentioning lack of periodic cleaning and room hygiene issues.
Service
9.18
Multiple reviews praised the friendly and helpful staff.
Location
9.22
The location is frequently mentioned as excellent and convenient.
Room Quality
7.17
Mixed feedback with complaints about comfort but also some positive mentions.
Amenities
8.2
Amenities met expectations for most guests, but some felt additional services were lacking.
Value for Money
7.16
Concerns about the value received compared to service policies and cleanliness.
Food and Beverage
8.21
Food and beverage options were adequate but not explicitly highlighted as a strong suit.
Overall Experience
8.18
Overall a good experience but with significant room for improvement in cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:52

Property Description

Luxurious Accommodations in Gardens Street
Experience the epitome of comfort and convenience at Lancaster Hotel Apartments-gardens. Stay connected with complimentary WiFi, unwind in fully furnished apartments, and enjoy the prime location just 20 minutes from Amman Downtown.

Modern Amenities for a Relaxing Stay
Indulge in our well-equipped kitchenettes, flat-screen TVs, and private bathrooms with complimentary toiletries. Personal touches like slippers and a kettle in every room ensure a cozy stay.

Exceptional Service Around the Clock
Our 24-hour front desk is always ready to assist, making your stay seamless and stress-free. Explore nearby attractions like Diwan al-Sultan Ibrahim Restaurant and Zahran Palace, all within easy reach.

Book now and elevate your stay at Lancaster Hotel Apartments-gardens.

Important information:

Please note that there is a JD 50 deposit either payable in cash or on authorization on credit card.

Cooking and Shisha pipes are not allowed in the property

Please note that a marriage certificate is required upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8
Based on 886 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 7.16
Food and Beverage: 8.21
Overall Experience: 8.18
H
Hamed • extended_group • iq
9
2026-09-01 • via Nuitee
F
faisal • extended_group • sa
10
2026-08-31 • via Nuitee
N
Naim • family_with_children • ps
6
It was okay, less than expected, but would not be back.
Pros:

The location was very convenient. Close to transport links, restaurants and cafes. The place was clean and neat and fairly comfy.

Cons:

Some of the staff members were very rude and unfriendly. Some of them were friendly and helpful. Depends on who you encounter on the day really. They didn't send anyone to help us with the luggage at checkout, which is something you would expect from any hotel.

2026-08-30 • via Nuitee
S
Sharba • family_with_children • iq
9
الكادر متعاون ومحترم جدا والتنظيف ممتاز وباستعمال مواد جيدة وامانة عالية
2026-08-27 • via Nuitee
S
Sharba • family_with_children • iq
9
2026-08-27 • via Nuitee
A
Amer • solo_traveller • se
8
يجب يتوفر ماء شرب عدد ايام اقامة وليس فقط اول يوم وشاي لبتون ليس لها قيمة مقابل هاكذا فندق نظيف تحياتي
Pros:

قريب

Cons:

نظيف

2026-08-24 • via Nuitee
‏Shahd • extended_group • il
10
اقامة جميلة ومريحة
Pros:

قربه من محلات التسوق

Cons:

لا شئ

2026-08-21 • via Nuitee
N
Nisreen • solo_traveller • gb
10
2026-08-20 • via Nuitee
A
Abdulnaser • extended_group • iq
5
2026-08-19 • via Nuitee
S
Seraj • solo_traveller • ly
9
2026-08-15 • via Nuitee
A
Abdulrahman • couple • br
3
Bad hotel
Pros:

The hotel is bad, and the staff (a girl in the morning shift) refused to give us early check in while it was all empty, she asked us to pay extra 20JD to get a 2 hours early check in - but the hotel is empty and we checked the rooms, and there was nobody.

Never again, avoid it

Cons:

Staff were not helpful

2026-08-14 • via Nuitee
S
SAIF • family_with_children • iq
9
2026-08-11 • via Nuitee
S
Sayer • family_with_children • sa
2
سيئة
Pros:

الموقع فقط فقط

Cons:

1- الموظفين غير بشوشين ابدا وعابسون
2- الاثاث قديم جدا جدا حتى فرش النوم مستهلكه للغايه ومخفوسة من كثر الاستهلاك
3- الممرات مفروشه موكيت قديم وقذر وعليه بقع زيت
4- لايوجد داخل الشقة تبعاتها مثل غلاية ماء او مكواه وخلافه ..
5- العزل (صفر ) داخل الشقه كما لو انك نايم بالشارع
6 - لا انصح ابدا باختيار الموقع الا للضرورررره القصوه كما حصل معي .

2026-08-11 • via Nuitee
K
KHALID • couple • sa
10
2026-08-09 • via Nuitee
A
alarroouj • solo_traveller • sa
10
Pros:

جميل في كل شيئ موظفين وغرف وفرش وخاصة بعد صيانة دورات المياه اكرمكم الله

Cons:

فرش الممرات قديمة جدا وغير نظيفة وتحتاج تغيير او ازالة لان الروائح الكريهه تخرج من هذه الممرات

2026-08-08 • via Nuitee
ضيف الله • extended_group • sa
7
يعتبر الفندق جيد جداً يعيبه بعض الاشياء البسيطه
Pros:

الموقع

Cons:

السعر وتامين وتعقيدات الدخول بالعدد حتا الاطفال محسوب بعدد الغرفه ولو كان صغيراً

2026-08-05 • via Nuitee
M
Myaser • extended_group • sa
10
شكرا للقايمين وبالاخص الاخت حنان
Pros:

الموقع والنظافة

2026-08-03 • via Nuitee
M
Maram • extended_group • sa
8
2026-07-25 • via Nuitee
A
Ahmad • solo_traveller • kw
10
Pros:

Location
Staff

2026-07-21 • via Nuitee
A
Ahmed • couple • sa
8
2026-07-20 • via Nuitee