Lancaster Hotel Apartments-Gardens

Hotels
8 (886 reviews)
Wasfi Al Tall Street , Amman , JO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Cons:
Cleanliness issues
Value for money concerns
Lack of amenities

Categories

Cleanliness
6.71
Some reviews criticized cleanliness, mentioning lack of periodic cleaning and room hygiene issues.
Service
9.18
Multiple reviews praised the friendly and helpful staff.
Location
9.22
The location is frequently mentioned as excellent and convenient.
Room Quality
7.17
Mixed feedback with complaints about comfort but also some positive mentions.
Amenities
8.2
Amenities met expectations for most guests, but some felt additional services were lacking.
Value for Money
7.16
Concerns about the value received compared to service policies and cleanliness.
Food and Beverage
8.21
Food and beverage options were adequate but not explicitly highlighted as a strong suit.
Overall Experience
8.18
Overall a good experience but with significant room for improvement in cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:52

Property Description

Luxurious Accommodations in Gardens Street
Experience the epitome of comfort and convenience at Lancaster Hotel Apartments-gardens. Stay connected with complimentary WiFi, unwind in fully furnished apartments, and enjoy the prime location just 20 minutes from Amman Downtown.

Modern Amenities for a Relaxing Stay
Indulge in our well-equipped kitchenettes, flat-screen TVs, and private bathrooms with complimentary toiletries. Personal touches like slippers and a kettle in every room ensure a cozy stay.

Exceptional Service Around the Clock
Our 24-hour front desk is always ready to assist, making your stay seamless and stress-free. Explore nearby attractions like Diwan al-Sultan Ibrahim Restaurant and Zahran Palace, all within easy reach.

Book now and elevate your stay at Lancaster Hotel Apartments-gardens.

Important information:

Please note that there is a JD 50 deposit either payable in cash or on authorization on credit card.

Cooking and Shisha pipes are not allowed in the property

Please note that a marriage certificate is required upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8
Based on 886 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 7.16
Food and Beverage: 8.21
Overall Experience: 8.18
عبدالرحيم • family_with_children • sa
1
Pros:

مكان الاقامه

Cons:

تعامل موظف الاستقبال سيى جدا اخذ من 22 دينار قيمه الدخول المبكر

2026-10-30 • via Nuitee
M
Mohamed • solo_traveller • gb
9
Excellent option
Pros:

Near to many restaurants and shops , well located

Cons:

Everything was perfect

2026-10-27 • via Nuitee
A
Abdulrhman • couple • sa
3
2026-10-25 • via Nuitee
عدي • couple • ps
10
2026-10-24 • via Nuitee
عبداللطيف • couple • sa
7
2026-10-24 • via Nuitee
M
Mohamed • couple • gb
1
فندق سيء وتعامل سيء وقلة احترام من موظفين الاستقبال .
Pros:

فندق سيء وتعامل سيء وقلة احترام من موظفين الاستقبال .

Cons:

فندق سيء وتعامل سيء وقلة احترام من موظفين الاستقبال .

2026-10-23 • via Nuitee
A
Arar • couple • kw
9
2026-10-23 • via Nuitee
حاتم • family_with_children • sa
10
Cons:

موكيت المداخل

2026-10-21 • via Nuitee
M
MAHER_IRAQI • family_with_children • jo
1
Pros:

Location

Cons:

Staff are very bad especially Egyptian guy at reception...
Room is terrible (no view) even I paid high price.
I don't advice this place for conservative families...

2026-10-20 • via Nuitee
نزار • couple • ps
10
2026-10-18 • via Nuitee
K
Khalid • couple • sa
3
ارجو تجديد الأثاث وتغير المفارش
Pros:

ولا شي عجبني

Cons:

الفرش قديم مع الأثاث

2026-10-15 • via Nuitee
M
Maria Criselda • couple • jo
8
Always a pleasant and comfortable stay. We’ll come back again!
Pros:

Comfy Bed, Spacious room, Toilet and Bath, Location.

Cons:

Minor issues—retouch on door frames and no shower cap.

2026-10-15 • via Nuitee
شاديه • couple • ps
8
2026-10-14 • via Nuitee
A
Ahmad • solo_traveller • ps
9
2026-10-14 • via Nuitee
محمد • extended_group • kw
10
2026-10-12 • via Nuitee
M
Mohamed • solo_traveller • kw
9
Pros:

نظيف وخدمة ستاف ممتازة وبموقع مميز

Cons:

رائحة دخان واضحة

2026-10-12 • via Nuitee
A
AYYADAH • solo_traveller • sa
8
2026-10-11 • via Nuitee
M
MUALA TAYSIR MOHAMMAD • couple • il
10
2026-10-10 • via Nuitee
M
Maria Criselda • couple • jo
9
A very comfortable experience
Pros:

The bed was sooo comfortable! We loved it and superb shower!

Cons:

There was no shower cap. Some areas needed touch up (like chips or paint on doors) other than that, we loved the place. We can’t complain about what we got for the price. Staff were good too.

2026-10-10 • via Nuitee
M
Mohammed • couple • jo
8
2026-10-08 • via Nuitee