roomz hotel & conference center vienna prater

Hotels
7.9 (1403 reviews)
Rothschildplatz 2 , Vienna , AT
+43 1 3615540

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good breakfast variety
Excellent location for tourists
Cons:
Poor service experience
Room too warm, mattress too hard

Categories

Cleanliness
7.48
Specific issues mentioned about room preparation and bathroom amenities.
Service
6.95
Multiple complaints about front desk service and unprofessional behavior.
Location
9.49
The location was praised as excellent for visiting Vienna.
Room Quality
7.94
Some positives about room size and design, but complaints about mattress firmness.
Amenities
7.47
Limited amenities available without charge, such as drinks in the room.
Value for Money
7.43
Mixed feelings; some value identified but poor service diminishes overall value.
Food and Beverage
8.48
Breakfast was described positively with good variety.
Overall Experience
7.95
Overall mixed sentiment, leaning towards disappointing due to service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:36

Property Description

Modern City Hotel with Ideal Location:
Newly opened in June 2018, roomz Vienna Prater is conveniently situated near the iconic Vienna Prater and offers excellent transportation links to the city center.

Comfortable Rooms and Convenient Amenities:
Each room at roomz Vienna Prater is thoughtfully designed with a desk, flat-screen TV, and private bathroom. Guests can enjoy free WiFi, air conditioning, and some rooms even feature a balcony. The hotel also boasts a fitness center for guests to unwind.

Delightful Dining and Helpful Services:
Start your day with a delicious buffet breakfast and savor on-site dining options throughout your stay. The multilingual staff is available to assist in German, English, and French, ensuring a comfortable and welcoming experience for all guests.

Book your stay at roomz Vienna Prater for a modern and convenient hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

7.9
Based on 1403 reviews
Cleanliness: 7.48
Service: 6.95
Location: 9.49
Room Quality: 7.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 8.48
Overall Experience: 7.95
C
Carolina • solo_traveller • es
9
2026-09-19 • via Nuitee
M
Mauri • solo_traveller • fi
8
2026-09-19 • via Nuitee
S
Stefanie • solo_traveller • at
10
2026-09-19 • via Nuitee
S
Stefanie • solo_traveller • de
7
2026-09-19 • via Nuitee
K
keisuke • solo_traveller • jp
8
ブッキングコムの日本語チームの不親切はひどい。数年前と大違い。
Pros:

意外に良いロケーション

Cons:

テラス付きでバスタブ付きを予約したはずなのに、テラス付きの部屋はバスタブがないという。パバスタブ付きはランク下のスタンダードしかないという。それに変えても良いが料金の差額は返さないという。それどころか、最初追加支払いが必要とまで言われた。
ブッキングドットコムに連絡したが、無視された。

2026-09-18 • via Nuitee
M
M.Löwe • extended_group • de
8
Modernes und sauberes Hotel in guter Lage
Pros:

Wir hatten insgesamt einen sehr angenehmen Aufenthalt im roomz Hotel Vienna Prater. Das Hotel ist modern eingerichtet, gepflegt und alles war sehr sauber. Besonders positiv ist die gute Lage: Der Bahnhof beziehungsweise die U-Bahn-Station Praterstern ist nur wenige Gehminuten entfernt. Mit den öffentlichen Verkehrsmitteln erreicht man die Wiener Innenstadt schnell und unkompliziert. Auch der Prater ist bequem zu Fuß erreichbar. Für Einkäufe gibt es einen Billa Plus direkt um die Ecke.

Ein weiteres Highlight war das Frühstück. Die Auswahl war sehr groß und abwechslungsreich, die Speisen waren frisch und lecker. Hier ist für jeden Geschmack etwas dabei.

Cons:

Etwas Verbesserungspotenzial gibt es beim Check-in, der einfacher und schneller ablaufen könnte. Auf dem Zimmer haben wir außerdem einen Kühlschrank und eine Kaffeemaschine vermisst. Beides sollte unserer Meinung nach in einem Vier-Sterne-Hotel zum Standard gehören. Auch die Check-out-Zeit um 11 Uhr empfanden wir als etwas früh.

Trotz dieser kleinen Kritikpunkte waren wir mit unserem Aufenthalt sehr zufrieden. Das moderne Ambiente, die Sauberkeit, das tolle Frühstück und die gute Verkehrsanbindung haben uns überzeugt. Wir würden das Hotel auf jeden Fall wieder buchen.

2026-09-18 • via Nuitee
C
Claudia • couple • at
8
2026-09-18 • via Nuitee
B
Boryana • couple • bg
9
Pros:

Good location

Cons:

There was a very unleavened smell in the room. Also the lack of fridge made our stay uncomfortable

2026-09-17 • via Nuitee
Áron • couple • hu
6
Szűk, nyomasztó volt a folyosó. Egy éjszakára való átutazáshoz.
Pros:

Az elhelyezkedés.

Cons:

A matrac ki volt feküdve, kényelmetlen volt.

2026-09-17 • via Nuitee
A
Alexander • solo_traveller • ch
8
2026-09-17 • via Nuitee
N
Niklas • couple • at
8
2026-09-17 • via Nuitee
S
Sylvia • solo_traveller • at
10
2026-09-16 • via Nuitee
N
Nathalie • solo_traveller • fr
10
Efficace.
Pros:

Hôtel neuf et chambres spacieuses

Cons:

Rien tout était ok

2026-09-16 • via Nuitee
A
Aude • solo_traveller • fr
10
Tres agréable
Pros:

Calme, propre, bon petit-déjeuné

2026-09-16 • via Nuitee
I
Irene • couple • es
10
Pros:

muy buen desayuno

2026-09-15 • via Nuitee
M
MATTEO • family_with_children • it
9
2026-09-15 • via Nuitee
B
Birgit • solo_traveller • at
7
Pros:

Das Hotel ist super und toll gelegen (speziell wenn man im Happel Stadion ein Konzert besucht)
Allerdings kann man das Willkommen noch verbessern. Die Dame am Empfang war leider eher unfreundlich und desinteressiert.

2026-09-15 • via Nuitee
V
Valentin • family_with_children • at
10
2026-09-14 • via Nuitee
D
Dangl • extended_group • at
10
2026-09-14 • via Nuitee
H
Hitin • couple • ie
1
I wouldn’t recommend this property during hot weather or the summer months. Unfortunately, the AC was a major disappoint
Pros:

The room was clean and tidy, but unfortunately, the heat made our stay extremely uncomfortable and disappointing. 😔 There was almost no ventilation, and the AC simply wasn’t cooling the room. The lowest temperature it allowed was 21°C, and even then, it was blowing warm air with a very low fan speed.

What made it worse was that whenever we tried to open the windows for some fresh air, the AC automatically switched off. So we were left with two options: either stay in a hot, stuffy room with the AC running or open a small part of the window and try to get some air in.

We had specifically booked the room hoping to get a good night’s sleep, as we had a long drive early the next morning. Sadly, we could barely sleep for two hours. It was honestly heartbreaking to have such a beautiful stay overshadowed by something as basic and important as being able to sleep comfortably. 😔

Cons:

What made the experience even more disappointing was that we raised our concerns at reception that night, but unfortunately, nothing was done. We were told that someone would be sent to our room to check the AC, but no one ever came. We even asked if a fan could be arranged, but to our surprise, despite being such a large property, there wasn’t even a fan available for guests.

What hurt us most was the lack of basic courtesy the following morning. We checked out early, around 6:30 am, and the same person we had spoken to the previous night didn’t acknowledge our concerns or even bother to ask whether we had managed to sleep. That genuinely came as a shock to us.

Putting the money aside, we weren’t expecting anything extraordinary—just some basic attention and an effort to help. Unfortunately, we didn’t receive even that, and the lack of sleep left us exhausted and affected our entire next day. It was a really sad and disappointing end to what could otherwise have been a wonderful stay. 😔

2026-09-14 • via Nuitee