roomz hotel & conference center vienna prater

Hotels
7.9 (774 reviews)
Rothschildplatz 2 , Vienna , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good breakfast variety
Excellent location for tourists
Cons:
Poor service experience
Room too warm, mattress too hard

Categories

Cleanliness
7.48
Specific issues mentioned about room preparation and bathroom amenities.
Service
6.95
Multiple complaints about front desk service and unprofessional behavior.
Location
9.49
The location was praised as excellent for visiting Vienna.
Room Quality
7.94
Some positives about room size and design, but complaints about mattress firmness.
Amenities
7.47
Limited amenities available without charge, such as drinks in the room.
Value for Money
7.43
Mixed feelings; some value identified but poor service diminishes overall value.
Food and Beverage
8.48
Breakfast was described positively with good variety.
Overall Experience
7.95
Overall mixed sentiment, leaning towards disappointing due to service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:36

Property Description

Modern City Hotel with Ideal Location:
Newly opened in June 2018, roomz Vienna Prater is conveniently situated near the iconic Vienna Prater and offers excellent transportation links to the city center.

Comfortable Rooms and Convenient Amenities:
Each room at roomz Vienna Prater is thoughtfully designed with a desk, flat-screen TV, and private bathroom. Guests can enjoy free WiFi, air conditioning, and some rooms even feature a balcony. The hotel also boasts a fitness center for guests to unwind.

Delightful Dining and Helpful Services:
Start your day with a delicious buffet breakfast and savor on-site dining options throughout your stay. The multilingual staff is available to assist in German, English, and French, ensuring a comfortable and welcoming experience for all guests.

Book your stay at roomz Vienna Prater for a modern and convenient hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 23 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 774 reviews
Cleanliness: 7.48
Service: 6.95
Location: 9.49
Room Quality: 7.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 8.48
Overall Experience: 7.95
K
Konrad • solo_traveller • at
9
2026-04-11 • via Nuitee
S
Samo • extended_group • si
8
2026-04-11 • via Nuitee
D
Dovilė • couple • lt
8
All good
Pros:

Everything was pretty much ok

Cons:

There was shower without doors, so if you are staying not alone, another person could see you.
Breakfast was expensive but good.

2026-04-10 • via Nuitee
W
Wolfgang • solo_traveller • at
10
Sofort wieder!
Pros:

Sehr sauber, sehr ruhiges Hotel, sehr gutes Frühstück, sofort wieder

Cons:

Einchecken alles nur per Handy, Rechnung per Mail, etc.

2026-04-10 • via Nuitee
M
Mayer • solo_traveller • at
6
Pros:

Das Zimmer schaut gut aus,ist sehr gemütlich,die Maisonette ist eigentlich der Bonus.Das Essen war ehrlich gesagt sehr gut ,trotzdem schade das es kein extra Service gibt damit man das essen nicht selber mit ins Zimmer schleppen muss.Obwohl beheizt war das Zimmer kalt.Check in dauerte nicht lange,Ich würde es nur weiterempfehlen wenn die Hygiene sich geändert hat.Sauberkeit sollte eigentlich selbstverständlich sein in einem Hotel erst recht bei dem Preis.

Cons:

Der einzige große Minuspunkt ist ehrlich gesagt die Hygiene hier.Ich habe keine Ahnung ob die Bettwäsche und Handtücher wirklich gereinigt werden (es sah demnach nicht so aus).Im Bett,auf dem Polster,unter dem Polster und unter der Decke befanden sich Haare,es waren auf dem Bett auch Flecken zu sehen,sowas sollte und darf nicht passieren.

2026-04-10 • via Nuitee
S
Sandra • couple • de
9
definitiv eine Empfehlung wert!
Pros:

Das Personal war sehr freundlich. Unser Zimmer war modern eingerichtet und sehr sauber. Das Frühstück hat keine Wünsche offen gelassen.

Super war auch, dass wir unser Auto in der Tiefgarage parken konnten. So haben wir Wien zu Fuß und mit den öffentlichen Verkehrsmitteln erkunden können.

Cons:

In der Toilette fehlt ein kleiner Abfalleimer.

2026-04-10 • via Nuitee
S
Sripakho • couple • se
10
Very comfy
2026-04-09 • via Nuitee
M
Marta • couple • it
9
Pros:

The room was spacious, cozy and comfortable

2026-04-08 • via Nuitee
M
Marina • couple • at
7
Pros:

Geräumiges Zimmer, mit viel Abstellflächen, sauber und hell.

Cons:

Trotz des Online Checkin, dauerte es eine ziemliche Weile bis wir die Zimmerkarte bekommen haben.

2026-04-08 • via Nuitee
V
Veronika • couple • de
8
2026-04-08 • via Nuitee
M
Martin • family_with_children • gb
6
Pros:

The staff were friendly, the gym was good, the breakfast was great

Cons:

No water/coffee/tea in the room. The pillows were not grear

2026-04-07 • via Nuitee
M
Melissa-Chantal • couple • de
10
2026-04-07 • via Nuitee
S
Sergiu • family_with_children • ro
10
2026-04-07 • via Nuitee
C
Carina • couple • de
8
2026-04-06 • via Nuitee
N
Noémi • family_with_children • hu
10
2026-04-06 • via Nuitee
I
Ilir • extended_group • no
8
Fornøyd ellers!
Pros:

Fine rom, rolig område

Cons:

Renhold var dårlig, korridorer mye støv på veggene som har ligget der i flere måneder så ut som, tepper luktet vindt i gangene.

2026-04-06 • via Nuitee
I
Ilir • couple • no
8
2026-04-06 • via Nuitee
A
Analia • solo_traveller • es
7
Localización cómoda y limpio (lo único destacable)
Pros:

Localización cómoda, cerca hay estación de tren, bus y metro

Cons:

No hay bañera en la habitación, solo ducha (a pesar que en la descripción se decía que la habitación tenía las dos), no hay nevera en la habitación ni te, mala insonorización (se escucha el pasillo, los pasos de la habitación de arriba, todo), la atención en recepción (no son muy amables, solo una persona en recepción, te ignora si está con otra persona y esa persona está cumplimentando algo, ni saludan)

2026-04-06 • via Nuitee
J
Jan • couple • cz
10
Pros:

Hezké ubytování s krásnou koupelnou

2026-04-05 • via Nuitee
A
Alex • solo_traveller • ro
7
Pros:

The hotel seems to have the potential. You're stay can be very pleasant. Make sure to bring slippers and drinking water.

Cons:

The rigidity of the staff towards acomodating some customers, the staff are generally friendly with some exceptions.

2026-04-05 • via Nuitee