Elia Palazzo Hotel

Hotels
•
Elia Hotels
9 (445 reviews)
Theotokopoulou 54 , Chania Town , gr

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Lack of soundproofing
Some maintenance issues

Categories

Cleanliness
8.39
Overall clean and comfortable, but issues with shared spaces and inconsistent reports.
Service
9.86
The staff were exceptional and friendly, providing excellent service.
Location
9.9
Beautiful location in the old town near the sea, highly praised by guests.
Room Quality
8.35
Generally good room quality but some rooms had issues such as limited light or sound insulation.
Amenities
8.88
Good amenities but some issues reported with breakfast area size and parking.
Value for Money
8.84
Good price for the location and service provided.
Food and Beverage
8.89
Breakfast was largely praised, although some days were less satisfactory.
Overall Experience
8.86
Generally very positive stay, with slight negatives offset by highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:29

Property Description

Luxurious Accommodation with a Touch of Tradition

Charming Traditional Rooms: Palazzo Hotel offers beautifully decorated rooms with wooden floors and ceilings, providing a cozy and traditional atmosphere. Enjoy stunning views of Theotokopoulou Street or the old town from your air-conditioned room, equipped with modern amenities like satellite TV and a minibar.

Furnished Rooftop Terrace: Relax and unwind on the hotel's rooftop terrace, furnished for your comfort and offering picturesque views of the surroundings. It's the perfect spot to enjoy a drink or simply soak in the tranquil atmosphere.

Convenient Location: Situated just 50 meters from the sea and within walking distance to the vibrant center of Chania, Palazzo Hotel provides easy access to local attractions, taverns, and cafes. Don't miss the chance to explore the Venetian Port located a mere 150 meters away.

Experience a blend of luxury and tradition at Palazzo Hotel. Book your stay now and indulge in a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 445 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.86
D
D. • solo_traveller • fr
8
Pros:

L’emplacement de l’hôtel dans la ville, également proche d’un parking.
Personnel agréable et serviable.
La chambre su troisième étage n’avait pas de balcon mais une agréable vue sur la ville et la mer.

Cons:

Dommage qu’il n’y ait pas de chocolat chaud au petit-déjeuner

2026-05-02 • via Nuitee
H
Hunter • couple • fr
10
2026-05-01 • via Nuitee
D
Dionisis • couple • cy
10
2026-04-29 • via Nuitee
H
Hugo • solo_traveller • fr
8
Pros:

L'hôtel est placé dans le vieux chania cela rend le moment encore plus beau il est entouré de boutique de souvenir et de restaurant.

2026-04-26 • via Nuitee
P
pierre • solo_traveller • fr
9
Pros:

Excellent accueil et très bon petit déjeuner

2026-04-24 • via Nuitee
H
Hartvigsson • extended_group • gb
10
Great place , good breakfast and very friendly!! Highly recommended..
Pros:

Got everything you needed and in a quiet location but still near to everything..

Cons:

Missing a kettle..

2026-04-23 • via Nuitee
Νίκος • solo_traveller • gr
10
2026-04-20 • via Nuitee
D
Denise • couple • at
10
2026-04-18 • via Nuitee
N
Neil • solo_traveller • gb
9
Amazing Central Location
Pros:

Amazing central location, seconds from the bars, restaurants, tavernas and artisan shops, and the old Venetian harbour & lighthouse. Clean and spacious room in a beautifully restored building on a historical street. Excellent selection for breakfast. Great base from which to explore Chania and the surrounding areas.

Cons:

Ground floor room was slightly noisy but understandable in a small, old building in the centre of the tourist district. It didn't spoil our stay.

2026-04-13 • via Nuitee
E
Evan • couple • us
7
Pros:

great location, room is basic without much place to put luggage but bathroom is fine, breakfast is more than adequate

Cons:

no elevator but that is standard

2026-01-19 • via Nuitee
H
Hilkka • couple • fi
9
Onnistunut loma Kreetalla, nautimme olostamme ja hotellin sijainti oli super hyvä.
Pros:

Aamiainen ylitti odotuksemme, kaikkea mahdollista oli tarjolla ja palvelu oli ystävällistä.

Cons:

-

2026-01-19 • via Nuitee
D
DORIT ELAZARI • family_with_children • il
9
2026-01-19 • via Nuitee
G
GEORGIOS • couple • gr
10
Pros:

Η καθαριότητα και η ευγένεια του προσωπικού όπως και το πιο σημαντικό… η τοποθεσία !

2026-01-15 • via Nuitee
Κατερίνα • couple • gr
9
2025-12-21 • via Nuitee
C
Christoph • couple • de
7
2025-12-09 • via Nuitee
K
Klaus • couple • de
5
2025-11-30 • via Nuitee
U
Ursula • couple • de
5
Pros:

Lage

Cons:

Das Zimmer hatte nur ein Fenster zum Innenhof , war düster, unfreundlich

2025-11-20 • via Nuitee
H
Helmar • couple • it
9
2025-11-17 • via Nuitee
T
Thomas • couple • de
6
Im Ganzen ok, aber nicht besonders empfehlenswert
Pros:

Sehr schöne Lage in der Altstadt am Meer

Cons:

Viele defekte Dinge im Zimmer (Deckenlicht, WC-Spülung, Handtuchhalter). Frühstück am 3. Tag eher dürftig, Kaffee nur Instant.

2025-11-05 • via Nuitee
D
Drasa • family_with_children • de
9
2025-11-03 • via Nuitee