Elia Palazzo Hotel

Hotels
•
Elia Hotels
9 (476 reviews)
Theotokopoulou 54 , Chania Town , GR
+30 2821 093227

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Hiking
Laundry
Fishing
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Lack of soundproofing
Some maintenance issues

Categories

Cleanliness
8.39
Overall clean and comfortable, but issues with shared spaces and inconsistent reports.
Service
9.86
The staff were exceptional and friendly, providing excellent service.
Location
9.9
Beautiful location in the old town near the sea, highly praised by guests.
Room Quality
8.35
Generally good room quality but some rooms had issues such as limited light or sound insulation.
Amenities
8.88
Good amenities but some issues reported with breakfast area size and parking.
Value for Money
8.84
Good price for the location and service provided.
Food and Beverage
8.89
Breakfast was largely praised, although some days were less satisfactory.
Overall Experience
8.86
Generally very positive stay, with slight negatives offset by highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:29

Property Description

Luxurious Accommodation with a Touch of Tradition

Charming Traditional Rooms: Palazzo Hotel offers beautifully decorated rooms with wooden floors and ceilings, providing a cozy and traditional atmosphere. Enjoy stunning views of Theotokopoulou Street or the old town from your air-conditioned room, equipped with modern amenities like satellite TV and a minibar.

Furnished Rooftop Terrace: Relax and unwind on the hotel's rooftop terrace, furnished for your comfort and offering picturesque views of the surroundings. It's the perfect spot to enjoy a drink or simply soak in the tranquil atmosphere.

Convenient Location: Situated just 50 meters from the sea and within walking distance to the vibrant center of Chania, Palazzo Hotel provides easy access to local attractions, taverns, and cafes. Don't miss the chance to explore the Venetian Port located a mere 150 meters away.

Experience a blend of luxury and tradition at Palazzo Hotel. Book your stay now and indulge in a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Location

Guest Reviews

9
Based on 476 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.86
A
Amélie • couple • fr
8
2026-10-29 • via Nuitee
E
ELENDIL • family_with_children • fr
10
Good place in Chania
Pros:

Very good location, clean and staff very helpful

2026-10-25 • via Nuitee
S
Sonia • solo_traveller • mt
10
2026-10-25 • via Nuitee
J
Jessica Marie • couple • mt
10
2026-10-24 • via Nuitee
S
Satu • family_with_children • fi
8
Pros:

Henkilökunta, huoneen siisteys.

Cons:

Hissitön, äänieristys huono, portaikon diskovalo välkkyi oven alta huoneeseen.

2026-10-24 • via Nuitee
L
Laurent • family_with_children • fr
9
2026-10-20 • via Nuitee
D
Daniele • family_with_children • it
9
Pros:

Staff sempre presente, gentile e molto disponibile.

Cons:

Camera un pochino piccola.

2026-10-19 • via Nuitee
E
Elena • family_with_children • gr
10
2026-10-15 • via Nuitee
C
Craig • couple • ca
7
2026-10-12 • via Nuitee
J
Julia • couple • br
10
Dias maravilhosos
Pros:

Localização excelente e a estrutura do quarto atendia bem as necessidades pós dia intenso de passeio/praia (destaque para o chuveiro)! Funcionários também muito prestativos.

Cons:

Nada

2026-10-08 • via Nuitee
J
Julie • couple • nz
8
Would return here if we revisited Crete in the future.
Pros:

Central to everything
Staff accomodating
Bed comfy

Cons:

Steep stairs

2026-10-08 • via Nuitee
D
Dominique • solo_traveller • fr
8
Pros:

L'emplacement, la propreté, la mise a dispo de café dans la chambre, les peignoirs

Cons:

Chambre assez sombre, pas de fenêtre sur l'extérieur

2026-10-07 • via Nuitee
S
Sophia • couple • us
9
Delightful, amazing Old town experience
Pros:

great location, easy to walk anywhere

2026-09-17 • via Nuitee
M
Mauro • couple • ch
10
Tornerò
Pros:

Posizione favolosa, vicino al mare, a posteggi ma nel centro storico

Cons:

Nulla

2026-09-11 • via Nuitee
A
Abdeljabar • solo_traveller • be
8
2026-09-07 • via Nuitee
S
Sylvia • couple • ch
8
Sehr angenehmer Aufenthalt
Pros:

Direkt in der Altstadt

Cons:

Schade hat es nicht ein paar Tische um draussen zu frühstücken.

2026-09-06 • via Nuitee
A
Anke • solo_traveller • de
9
Pros:

Sehr zentral gelegen. Sehr sauber. Super bequeme Betten! Insgesamt auf jeden Fall zu empfehlen!

Cons:

Bei 200 € die Nacht sollte heutzutage Netflix oder ähnliches im Angebot sein. Fernseher war nur griechisch.

2026-09-04 • via Nuitee
J
Jone • couple • es
9
2026-08-24 • via Nuitee
I
Ioannis • couple • gr
9
2026-08-17 • via Nuitee
B
Boban • solo_traveller • de
10
Wer Stil mehr schätzt als Luxus, ist hier genau richtig.
Pros:

Traumhafte Lage mit Ausblick. Der venezianische Hafen und die Gassen sind ein absolutes Highlight, dir Restaurants sind top.

2026-08-12 • via Nuitee