Elia Palazzo Hotel

Hotels
•
Elia Hotels
9 (436 reviews)
Theotokopoulou 54 , Chania Town , gr

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Lack of soundproofing
Some maintenance issues

Categories

Cleanliness
8.39
Overall clean and comfortable, but issues with shared spaces and inconsistent reports.
Service
9.86
The staff were exceptional and friendly, providing excellent service.
Location
9.9
Beautiful location in the old town near the sea, highly praised by guests.
Room Quality
8.35
Generally good room quality but some rooms had issues such as limited light or sound insulation.
Amenities
8.88
Good amenities but some issues reported with breakfast area size and parking.
Value for Money
8.84
Good price for the location and service provided.
Food and Beverage
8.89
Breakfast was largely praised, although some days were less satisfactory.
Overall Experience
8.86
Generally very positive stay, with slight negatives offset by highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:29

Property Description

Luxurious Accommodation with a Touch of Tradition

Charming Traditional Rooms: Palazzo Hotel offers beautifully decorated rooms with wooden floors and ceilings, providing a cozy and traditional atmosphere. Enjoy stunning views of Theotokopoulou Street or the old town from your air-conditioned room, equipped with modern amenities like satellite TV and a minibar.

Furnished Rooftop Terrace: Relax and unwind on the hotel's rooftop terrace, furnished for your comfort and offering picturesque views of the surroundings. It's the perfect spot to enjoy a drink or simply soak in the tranquil atmosphere.

Convenient Location: Situated just 50 meters from the sea and within walking distance to the vibrant center of Chania, Palazzo Hotel provides easy access to local attractions, taverns, and cafes. Don't miss the chance to explore the Venetian Port located a mere 150 meters away.

Experience a blend of luxury and tradition at Palazzo Hotel. Book your stay now and indulge in a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 436 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.86
E
Evan • couple • us
7
Pros:

great location, room is basic without much place to put luggage but bathroom is fine, breakfast is more than adequate

Cons:

no elevator but that is standard

2026-01-19 • via Nuitee
D
DORIT ELAZARI • family_with_children • il
9
2026-01-19 • via Nuitee
H
Hilkka • couple • fi
9
Onnistunut loma Kreetalla, nautimme olostamme ja hotellin sijainti oli super hyvä.
Pros:

Aamiainen ylitti odotuksemme, kaikkea mahdollista oli tarjolla ja palvelu oli ystävällistä.

Cons:

-

2026-01-19 • via Nuitee
G
GEORGIOS • couple • gr
10
Pros:

Η καθαριότητα και η ευγένεια του προσωπικού όπως και το πιο σημαντικό… η τοποθεσία !

2026-01-15 • via Nuitee
Κατερίνα • couple • gr
9
2025-12-21 • via Nuitee
C
Christoph • couple • de
7
2025-12-09 • via Nuitee
K
Klaus • couple • de
5
2025-11-30 • via Nuitee
U
Ursula • couple • de
5
Pros:

Lage

Cons:

Das Zimmer hatte nur ein Fenster zum Innenhof , war düster, unfreundlich

2025-11-20 • via Nuitee
H
Helmar • couple • it
9
2025-11-17 • via Nuitee
T
Thomas • couple • de
6
Im Ganzen ok, aber nicht besonders empfehlenswert
Pros:

Sehr schöne Lage in der Altstadt am Meer

Cons:

Viele defekte Dinge im Zimmer (Deckenlicht, WC-Spülung, Handtuchhalter). Frühstück am 3. Tag eher dürftig, Kaffee nur Instant.

2025-11-05 • via Nuitee
D
Drasa • family_with_children • de
9
2025-11-03 • via Nuitee
J
Jawad • family_with_children • pk
9
2025-11-02 • via Nuitee
H
helmut • couple • de
9
2025-11-02 • via Nuitee
Σταύρος • family_with_children • gr
10
2025-11-02 • via Nuitee
K
Katariina • family_with_children • fi
10
2025-11-02 • via Nuitee
M
Mussetto • solo_traveller • it
10
tutto ok !!
Pros:

posizione, accoglienza, pulizia , camera , parcheggi pubblici a 50mt

Cons:

direi nulla. la mia camera ,al piano terreno , non aveva balconi o aperture all esterno e non aveva vista , solo verso un cortiletto cieco . nessun problema comunque. i vantaggi superavano questo piccolo svantaggio

2025-10-30 • via Nuitee
I
Irene • solo_traveller • de
10
In diesem kleinen, sehr gut geführten Hotel stimmt alles - die Lage, das Zimmer und der Service!
Pros:

Von der Dachterrasse hat man einen wunderschönen Blick auf das Meer. Das Zimmer war sehr ruhig und großzügig, das Bad modern renoviert. Der Service war erstklassig mit einem ungewöhnlich reichhaltigen Frühstück unter Vermeidung von Plastik!

Cons:

---

2025-10-30 • via Nuitee
E
Ela • couple • at
10
2025-10-27 • via Nuitee
M
Marie helene • couple • fr
9
2025-10-27 • via Nuitee
A
Annette • extended_group • au
8
Lovely people Lovely street
Pros:

Location

Cons:

Steps

2025-10-24 • via Nuitee