Elia Palazzo Hotel

Hotels
•
Elia Hotels
9 (476 reviews)
Theotokopoulou 54 , Chania Town , gr
+30 2821 093227

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Hiking
Laundry
Fishing
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Lack of soundproofing
Some maintenance issues

Categories

Cleanliness
8.39
Overall clean and comfortable, but issues with shared spaces and inconsistent reports.
Service
9.86
The staff were exceptional and friendly, providing excellent service.
Location
9.9
Beautiful location in the old town near the sea, highly praised by guests.
Room Quality
8.35
Generally good room quality but some rooms had issues such as limited light or sound insulation.
Amenities
8.88
Good amenities but some issues reported with breakfast area size and parking.
Value for Money
8.84
Good price for the location and service provided.
Food and Beverage
8.89
Breakfast was largely praised, although some days were less satisfactory.
Overall Experience
8.86
Generally very positive stay, with slight negatives offset by highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:29

Property Description

Luxurious Accommodation with a Touch of Tradition

Charming Traditional Rooms: Palazzo Hotel offers beautifully decorated rooms with wooden floors and ceilings, providing a cozy and traditional atmosphere. Enjoy stunning views of Theotokopoulou Street or the old town from your air-conditioned room, equipped with modern amenities like satellite TV and a minibar.

Furnished Rooftop Terrace: Relax and unwind on the hotel's rooftop terrace, furnished for your comfort and offering picturesque views of the surroundings. It's the perfect spot to enjoy a drink or simply soak in the tranquil atmosphere.

Convenient Location: Situated just 50 meters from the sea and within walking distance to the vibrant center of Chania, Palazzo Hotel provides easy access to local attractions, taverns, and cafes. Don't miss the chance to explore the Venetian Port located a mere 150 meters away.

Experience a blend of luxury and tradition at Palazzo Hotel. Book your stay now and indulge in a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Location

Guest Reviews

9
Based on 476 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.86
A
Anke • solo_traveller • de
9
Pros:

Sehr zentral gelegen. Sehr sauber. Super bequeme Betten! Insgesamt auf jeden Fall zu empfehlen!

Cons:

Bei 200 € die Nacht sollte heutzutage Netflix oder ähnliches im Angebot sein. Fernseher war nur griechisch.

2026-09-04 • via Nuitee
J
Jone • couple • es
9
2026-08-24 • via Nuitee
I
Ioannis • couple • gr
9
2026-08-17 • via Nuitee
B
Boban • solo_traveller • de
10
Wer Stil mehr schätzt als Luxus, ist hier genau richtig.
Pros:

Traumhafte Lage mit Ausblick. Der venezianische Hafen und die Gassen sind ein absolutes Highlight, dir Restaurants sind top.

2026-08-12 • via Nuitee
Z
Zuzanna • couple • pl
9
Bardzo polecam!
Pros:

Hotel był bardzo przyjemny i czysty. Bardzo smaczne i duże śniadania w formie bufetu -duża różnorodność i wysokiej jakości. Bardzo miła i pomocna obsługa zarówno na recepcji, na śniadaniu jak i pani sprzątająca. Hotel był spokojny i kameralny. Położony w centrum, blisko morza, portu i restauracji.

Cons:

W nocy było dość głośno, ale okna dobrze tłumiły hałas z ulicy. Łazienka wymaga lekkiego odświeżenia.

2026-08-06 • via Nuitee
I
Iciar • solo_traveller • es
10
Pros:

Muy buens ubicación, trato excelente y habitación preciosa

Cons:

Nada

2026-08-05 • via Nuitee
J
Jakoba • family_with_children • be
8
Prachtig gelegen hotelletje met vriendelijk personeel!
Pros:

Pal in het oude centrum, perfecte locatie!

Cons:

Bij het gebruiken van de jacuzzi kwam er een geur boven van de riolering, dus ik heb de jacuzzi niet gebruikt om die reden. Hier zou ik eens naar laten kijken door technieker.

2026-08-04 • via Nuitee
T
Tahel • family_with_children • il
7
מלון עירוני מקסים
Pros:

מיקום מעל השדרה המקסימה עם. נוף לים

Cons:

קומה שלישית בלי מעלית

2026-08-03 • via Nuitee
T
TRAVEL EAT CONNECT • solo_traveller • il
9
2026-07-25 • via Nuitee
F
Fiona Odilia • couple • nl
10
2026-07-19 • via Nuitee
D
Daniele • couple • it
8
Pros:

Posizione centralissima nella parte storica della città. Facile il late check in. Buona colazione.

Cons:

Non c’è parcheggio convenzionato (il più vicino è a pagamento). Bagno mal funzionante. Camera un po rumorosa, al secondo piano senza ascensore.

2026-07-17 • via Nuitee
C
Can • family_with_children • tr
10
Pros:

In the hearth of the old town

Cons:

No parking in city very difficult

2026-07-16 • via Nuitee
T
Tom • solo_traveller • gb
7
2026-07-07 • via Nuitee
M
Marc • couple • ch
8
2026-07-07 • via Nuitee
J
Jukka • couple • fi
10
Mainio hotelli, jossa on mukava yöpyä uudestaan. 👍
Pros:

Hyvä sijainti, katu rauhallinen yöaikaan. Kiva huone parvekkeella, jossa oli mukava istuskella ja katsella kadun menoa. Tukeva sänky. Suihku hyvällä paineella. Maukas , monipuolinen aamiainen. Tosi mukava, iloinen henkilökunta! 😀

Cons:

-

2026-07-07 • via Nuitee
T
Tamás • couple • hu
9
2026-07-02 • via Nuitee
E
Elif • extended_group • tr
10
Pros:

staff is extremely helpful. Spacious rooms and awesome breakfast.

2026-06-29 • via Nuitee
K
Kallistheni • couple • cy
10
2026-06-29 • via Nuitee
O
Ousman • extended_group • us
9
Pros:

Close to the beach

2026-06-25 • via Nuitee
L
Lisa • extended_group • gb
10
Chania is an amazing city with so much to see. We loved being in the centre of the old town, eating at local restaurants
Pros:

We felt welcomed by friendly staff, room was clean and had a fantastic view from the balcony . Breakfast was fresh, lots of choice. We enjoyed the area which was so close to the harbour and in the centre of the old town. We wouldn’t hesitate to stay here again.

Cons:

Nothing

2026-06-22 • via Nuitee