Aquatio Cave Luxury Hotel & SPA

Hotels
9.4 (1483 reviews)
Via Conche , Matera , it

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful location
Attentive service
Unique spa experience
Well-designed rooms
Cons:
Spa cleanliness issues
Breakfast quality inconsistent
Privacy concerns in room design

Categories

Cleanliness
8.44
Room cleanliness had some issues in the spa area.
Service
9.91
The staff was described as very attentive and professional.
Location
9.95
The location was praised for its beauty and character.
Room Quality
9.4
Rooms were described as beautiful, though some had privacy issues.
Amenities
9.43
The spa and additional amenities received positive feedback.
Value for Money
9.39
Generally considered good value for the level of service and experience.
Food and Beverage
8.94
Food quality was good, but breakfast was noted as needing improvement.
Overall Experience
9.71
Overall stay was described as magnificent with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:16

Property Description

Luxurious Accommodation in Matera Sassi UNESCO World Heritage Site

Modern Comforts: All air-conditioned rooms feature modern furnishings, flat-screen TVs, and elegant bathrooms with complimentary toiletries.

Gastronomic Delights: Indulge in a buffet breakfast with fresh local products and savor traditional cuisine at the on-site restaurant.

Relaxation and Recreation: Guests can unwind with 60 minutes of complimentary spa access, including a sauna, hammam, indoor pool, and a tea corner. Bike and car rentals are also available for exploring the area.

Experience the charm of Matera at Aquatio Cave Luxury Hotel & SPA. Book now for an unforgettable stay!

Important information:

When booking more than 5 rooms, please note that different conditions may apply.

Please note, children aged 16 and under are not allowed in the spa.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 7 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1483 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 9.4
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 9.71
S
Sabrina • extended_group • br
10
2026-05-16 • via Nuitee
A
AGmely • couple • fr
9
Parfait
Pros:

Chambre très originale , spacieuse et bien équipée.
L'heure au SPA a été très appréciable, l'équipement est formidable, surtout qu'ils limitent le nombre de clients en même temps grâce à des créneaux horaires réservés.
Le personnel nous a très bien accueilli.
Bcp de choix au petit déjeuner et fruits frais.

Cons:

L'intimité des WC mais cela a été l'occasion de rire un bon coup donc ce n'est pas un red flag.

2026-05-15 • via Nuitee
J
Jamie • couple • au
10
Magical
Pros:

What a magical stay. The hotel is immaculate and location is perfect. We booked the spa for an hr the underground cave pool and sauna, it was phenomenal. The hotel restaurant is a must and the breakfast you can’t miss. Up there with the best hotels we’ve stayed

Cons:

Nothing

2026-05-15 • via Nuitee
A
Alejandro • couple • uy
7
Probaría otro hotel
Pros:

A lo sumo una noche para vivir la experiencia de dormir en una cueva

Cons:

El solo hecho de llegar a la habitación es todo un suplicio… el desayuno muy lerdo !

2026-05-13 • via Nuitee
L
Ludovica • extended_group • it
10
Eccellente per un weekend a Matera tra sassi e relax
Pros:

Il servizio molto accogliente e disponibile per qualsiasi richiesta. La spa non troppo grande ma molto funzionale, ottima per passare un’ora di relax. Inoltre, senza che venisse richiesto, essendo stato il mio compleanno il giorno della partenza, sono stata omaggiata con una piccola torta con tanto di candelina a colazione (davvero molto attenti verso il cliente)

Cons:

Non era presente la porta del bagno

2026-05-10 • via Nuitee
A
ALESSANDRO • couple • it
7
Cons:

Cuscini !!!!!
SCOMODI

2026-05-09 • via Nuitee
D
Damian • family_with_children • pl
10
2026-05-08 • via Nuitee
L
Lilli • solo_traveller • it
8
Pros:

Caratteristica, ma S.p.A. Non proprio all’altezza dei costi

Cons:

Centro benessere molto piccolo

2026-05-08 • via Nuitee
D
Di Verniero • solo_traveller • ar
9
Perfect spot! Great staff!
Pros:

The location is perfect! The staff is great! The caves are incredible! The spa was really good!

Cons:

The ladies attending the spa were a bit disconnected but the masseuse were both great!

2026-05-08 • via Nuitee
K
Kristian • family_with_children • gb
10
2026-05-07 • via Nuitee
T
TRACEY • couple • gb
10
Excellent location and a huge very stylish cave room to sleep in. The staff were also extremely helpful
Pros:

Fabulous location in the historic centre of Sassi

Cons:

Inside as opposed to outside bar so not much used

2026-05-04 • via Nuitee
N
Nava • extended_group • il
8
מלון לחוויה חד פעמית ללילה אחד
Pros:

מלון מיוחד בתוך המערות. ארוחת בוקר טובה נקי ומאוד ויקר.

Cons:

אין אפשרות להגיע למלון עם מכונית צריכים לסחוב לבד את המזוודות. בלילה רעש מאנשים בחוץ כי החדרים ממש בשביל. מדרגות לא מסומנות בדרך למקלחת דבר המסוכן בלילה

2026-05-03 • via Nuitee
S
Sébastien • extended_group • fr
10
2026-05-01 • via Nuitee
A
Amélie • couple • fr
10
WAOUHHHHHH
Pros:

Hôtel incroyable, chambre magnifique, très bon emplacement, sans oublier la piscine et le SPA !!
Le personnel aux petits soins pour vous suggérer des restaurants !

2026-05-01 • via Nuitee
A
alex • couple • au
10
Ideallic five star boutique hotel
Pros:

Perfect location. Spa brilliant and staff super helpful.

2026-04-30 • via Nuitee
L
Linda • extended_group • th
6
Pros:

อาหารเช้า ตำแหน่งที่ตั้ง

Cons:

ราคาแพงเกินไป

2026-04-29 • via Nuitee
P
Potjanart • couple • th
10
2026-04-29 • via Nuitee
F
Frederic • couple • be
9
2026-04-26 • via Nuitee
A
alessandra • couple • it
9
Grazie per l'assistenza e l'attenzione ricevuta!!!
Pros:

Eccellente l'assistenza e la professionalità offerta da tutto il Personale in particolar modo le signore della reception (Roberta, Valentina, Sabrina e Federica) sempre disponibili cortesi e molto professionali e che davvero fanno fare la differenza alla struttura rispetto ad altri operatori: un dieci e lode per loro!!! Un grazie anche ai signori dell'assistenza tecnica (Vito, Ivan ed Eustachio) celeri nel risolvere ogni piccola esigenza oltre che molto cortesi. La colazione è risultata molto soddisfacente con diverse possibilità di scelta e prodotti di qualità. Ottimo il personale di sala. Un grazie anche alle signore della SPA, molto brave e professionali. In sintesi per la bellezza della struttura, i comfort e la location (eccezionale) una soluzione assolutamente da consigliare!!!

Cons:

Nulla, tutto davvero perfetto!!!.

2026-04-26 • via Nuitee
C
catherine • couple • fr
7
Très joli mais c'est surcôté : ça ne vaut pas le nombre d'étoiles et le prix demandé.
Pros:

Très bien situé pour visiter Matera. Chambre plutôt de standing. Personnel agréable et attentif.
Très joli SPA et sauna.
Buffet petit déjeuner copieux, même s'il y a un peu trop de gâteaux à mon goût.

Cons:

Pas de navette gratuite pour se déplacer dans la ville (vers la gare ou vers le parking de son choix) : seulement une navette payante pour un parking précis payant également. Ceci ne correspond pas au standing prétendu, les autres hôtels proposant toujours ce service. Nous avons dû traverser la ville avec les valises sur des rues pavées avec escalier.
Accès très limité au SPA : 1h sur tout un séjour et sur réservation !!!
L'espace salle de bain et WC est situé dans la chambre et ne ferme pas par le haut, il n'y a aucune intimité, c'est déplorable pour ce standing !
Les rouleaux de papier toilette sont distribués au compte goutte .

2026-04-26 • via Nuitee