Huma Kotor Bay Hotel and Villas

Great views! Beautiful rooms, wonderful dining facilities and right on Boka Bay

All perfect but room wasn’t clean enough I also informed in reception desk. Very dirty bathroom and toilet.
Reception service so nice and professional.
Great English language service.
Very helpful staff in the hotel.

Room: Dirty when we arrived.
Customer Service: Very poor, no one even apolgised for how dirty the room was
Spa: Lovely
Beach: Lovely
Food and Drink: Hugely Overpriced. 6 euro for a Coca Cola
Location: Great

“A hotel with a stunning view. Excellent breakfast. I even received a room upgrade without asking. It’s a bit of a shame that they charge extra for parking.”

The property was not well marked on google maps so it took us longer than it should have to find it. The staff seemed disorganised and when we asked them for anything they appeared happy to help but I watched them make a sarcastic or dismissive expression on two occasions. We asked in advance (the day before) for breakfast boxes to be ready for 6:30am the morning we were leaving - sadly this was not done and I had to wait 20 minutes on them, 5 minutes after our taxi arrived. The breakfast box itself was ‘continental’ so contained two pieces of fruit, a couple of parties and boiled eggs, not clear on how hard that would be to prepare. This was our honeymoon so very disappointing for that reason, but even more so considering the price of the stay and the price of food and drinks - would not recommend.

Amazing view from room and balcony overlooking Kotor Bay.
The breakfast was excellent however, the
food was not very good at the hotel, room service nor at the Virtu restaurant on the beach. If I’m honest it was more than poor and very overpriced considering the quality is below par. I would rate food ( excluding breakfast) as 1 star !
Such a shame as everything else at the hotel is first rate .

We had a fantastic stay. Upon arrival there was an issue with the hotels internet so they couldn’t check us in right away but they were very accommodating and held our luggage while we used the hotels private beach. The private beach is beautiful…quite possibly the best beach in the nearby area and you are treated very well during your visit.
The room is very big for two people with an amazing view (sea view). They could have done a better job cleaning the room thoroughly but nothing major to complain about.
The overall customer service was very good.
Location: it is a 5min drive from the old town BUT the traffic during the day (9am to 8pm) is very bad so do not make plans to do any driving around. We were fine to walk most of the time (the walk is beautiful and takes anywhere between 35mins to 50mins) with the exception of needing to get a taxi on our last day to head to airport (the 5min drive to get to old town took 1hour!)

I recommend it if you want an amazing view, private beach access and ok with doing some walking.

A lovely hotel which is split into separate buildings and so, if you are a group or family travelling together I would suggest being proactive about requesting the same building. We were allocated separate buildings.
The rooms also had different views and one room was very close to the main road and so the noise of heavy traffic was fairly consistent at night. Only one of our rooms had a balcony which was accessed via the shower - very strange.
The road is very busy and so not ideal to walk along to gain access to things like the pool.
The beach area is great with sun beds and umbrellas and a lovely section of sea to swim in with a spectacular view in all directions. Well worth relaxing here.
The pools were also great and breakfast had fairly good options.
You are 5 mins or so into the start of the Old Town by car. Taxis are available and prices varied from 6 euro to 20 being quoted with an average of 10 euro. There are also a number of lovely restaurants on the sea along the quieter road which splits the hotel from the beach which are walkable.
The Old Town is well worth spending time in but choose when you go in as the cruise ships can cause lots of congestion when they offload.

It was a wonderful stay at this hotel. Staff are very nice and honored any additional requests we had. Me and my son had a premium double room with balcony and it had amazing views of the Bay of Kotor. Breakfast buffet was fantastic and it’s complimentary. Pool in great condition. Gym and Spa are superb. Overall would highly recommend. We will certainly stay here again if we visited Montenegro.

The service was excellent, the view was outstanding, the villa was beautiful and very clean. It deserves 5 stars!

This property offered amazing views, we really enjo

Disappointing Honeymoon
We were excited for our honeymoon, but unfortunately, this hotel didn’t live up to expectations. The promised Montenegrin wine never arrived, and there were no special touches for our arrival. Housekeeping was inconsistent—water wasn’t replenished daily, the bed was missed one day, and towels weren’t replaced another. But one thing was for sure, they checked the mini bar everyday to charge you and get more money out of you.

The views and breakfast were great, but overall, the service was lackluster for a 5-star hotel. For what we paid, we expected much more, and it’s heartbreaking that our honeymoon didn’t meet the standard we were hoping for because we only get one honeymoon. I wouldn’t recommend.

The hotel itself was a 5 star. Great big rooms, comfortable beds, lovely pool with incredible views, a great private beach, two hotel dinner restaurants and some nice local restaurants to walk to for dinner too with a small convenience type store also nearby. The service was more a 3 star. It was a birthday trip and my partner had emailed the concierge at the hotel before the trip who had said via email that they had confirmed several things (a dinner reservation/cake/kayaking etc) when we arrived the reception said the concierge was on holiday and they did not know anything about the birthday things planned, so it appears the concierge did not book these things despite email confirmation from them. My partner had to ask at least 4 times to try and then book them again. It was difficult for something that should have been simple. One day the cleaning service only gave us 1 shower towel for 2 people. Another day the ice cream at the pool bar had all melted so no ice cream available from there. Another occasion the hot items at breakfast were cold (eggs, beans etc) On my birthday I got a nice card and small cake but this still took my partner asking many times. The hotel food and drink is pricey (€6 for a small coke). Every day they started playing music in the breakfast area at 7am before breakfast was even open, the noise woke me up every day and seemed unnecessary.
Overall a really lovely stay and an amazing holiday and area, just not a 5 star service.

The Huma Kotor Bay is an enigma; could be a fantastic 5-star hotel but lets itself down on many basics of customer care. Overall, we enjoyed the our time. It is peaceful hotel in a beautiful area with great views across the bay, in Dobrota approx. 40 mins walk from Kotor Old Town. The hotel looks great; modern and sophisticated, close to the water with comfortable rooms overlooking the bay, two small pools, a gym and spa area, and a large private beach club. Breakfast was also a pleasant, efficient experience with lots of choice and availability.However, major improvement is required in its housekeeping, beach club and overall customer care; Reception service is erratic, hotel staff openly argue and gossip, the general manager serves only VIP customers and staff are obviously undertrained. Beds are made poorly, rooms not cleaned daily and towels not regularly replaced. Our mattress was stained due to no protector. The beach club looks great with 100+ loungers and views across the bay, a swimming area, a bar/restaurant and lounger service but the team are inexperienced, with simple orders taking 30m to arrive. The club also allows lounger reservation by placing towels on behalf of guests. Mudra, their fine dining restaurant, is expensive and struggles for custom and so is given the hard sell by all staff which feels cheap. Other reviews indicate that Huma consistently struggles to address these basic issues; with proper training and attention to detail it could become great

The towel was overused. Some amenities were not available even after requesting them. Some of the staff were not friendly or helpful.

Like other reviews stated, this place has so much potential. All employees were very courteous and friendly. The reception staff were great, as was a sweet young man who took out bags to the room. The views from the property are truly amazing. The breakfast was very good, with a very wide variety of choices, attentive staff and plentiful amounts. Unlike other reviews, we did not find breakfast chaotic at all, but rather a very pleasant part of our day.

The places that I would recommend improvement were at the beach bar, where unfortunately the caliber of service was much lower… we are really easy going, but multiple times our family sat there for 15 or more minutes without anyone coming over get our order going or even to say hello, despite four or five servers standing around. That was a little odd

The other place I would recommend big improvements is In housekeeping and the rooms in general. The beds were very comfortable, and It was obvious the room had been tidied up for our arrival, but just not deep cleaned… The floor had tons of hair on it, corners were dirty, etc. The living room furniture needed a cleaning due to stains. Not enough to make you want to leave but enough just to feel a little yucky.

Again, a great place to stay for the views, location, food and amenities... would recommend it noting you may need to be a little patient with certain aspects and less picky with some things

Very lovely vibe and location,

Disappointing Experience at HUMA Kotor

My family and I recently had the misfortune of staying at HUMA Kotor and was thoroughly unimpressed. The cleanliness was subpar, with dust and dirt visible throughout the lobby and our room. Despite daily housekeeping visits, the room was never truly clean.

The service was slow and inefficient, with long wait times for simple requests. The food was overpriced and didn't justify the cost. Breakfast items not replenished with basic things like tea bags finished.

What really made our stay unbearable was the front desk staff. Most of them seemed clueless and unfriendly.
However, two staff members stood out - Gul and Suresh. They were the only ones who knew what they were doing and went above and beyond to ensure a smooth stay. Their professionalism and kindness were a breath of fresh air amidst the chaos.

Unfortunately, their excellent service wasn't enough to redeem the hotel's overall poor performance. With some attention to cleanliness, service efficiency, and staff training, HUMA Kotor could improve significantly. As it stands, I wouldn't recommend it the only good thing was the views.

Very overpriced and not value for money. They cannot be classed as a boutique hotel and 5 star rating. More 3 star.

Rating 2/5 stars

Recommendation: If you're unlucky enough to encounter Gul and Suresh, consider yourself fortunate. Hopefully, the hotel will take steps to address its issues and provide a better experience for future guests.

Prime location to explore Kotor Bay and beyond. Hotel was nice too!

We stayed in Huma for 3 nights. It’s a modern hotel with all the facilities you would expect - nice decor, lifts, gym, private beach and a restaurant.

The rooms are oddly designed to always allow natural light in and you cannot prevent this with curtains. The rooms are spacious with big showers and double sinks which was great.

Breakfast was good with a nice spread of things available. The beach area is nice and big and there is no shortage of loungers which was nice. The drinks are quite pricey at the beach bar and hotel restaurant compared to surrounding places.

The hotel is a bit weirdly laid out in that the buildings don’t all connect. If your room is in two of the buildings you have to walk along the main road before going back in the hotel grounds to get to the beach, pool, gym or breakfast.