Facilities

Free breakfast
Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful grounds
Excellent food
Cons:
Lack of room amenities
Price does not match value

Categories

Cleanliness
9.3
The hotel grounds were beautiful and well maintained, but several reviews noted issues with room cleanliness attention.
Service
10
The staff were described as friendly and attentive, with special mentions for excellent service from specific staff members.
Location
9.8
Great location close to shops, restaurants, and beaches, as indicated by multiple reviews.
Room Quality
8.3
Some amenities were lacking in the rooms, and there were complaints about access issues due to stairs.
Amenities
8.8
The pool area and grounds were highlighted positively, but there were concerns about limited amenities in the rooms.
Value for Money
7.8
Several reviews suggested that the hotel did not meet expectations for the price charged, indicating poor value.
Food and Beverage
9.8
The breakfast and dining options were praised, highlighting the quality of food available.
Overall Experience
9.8
Overall, guests enjoyed their stay despite some shortcomings, suggesting a primarily positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:34

Property Description

Luxurious Accommodations with Spectacular Views

Indulge in the two outdoor swimming pools or explore the area with complimentary bicycle rentals. Relax in elegantly decorated guestrooms featuring private balconies and Smart televisions. Stay connected with free Wi-Fi and unwind in stylish bathrooms with complimentary toiletries.

Culinary Delights and Refreshing Beverages

Savor delectable meals at Sapphire restaurant or enjoy the convenience of room service. Treat yourself to snacks at the café and sip cocktails at the bars and poolside bars. Start your day with a complimentary buffet breakfast.

Convenient Amenities and Nearby Attractions

Benefit from the 24-hour front desk, concierge services, and airport shuttle. Explore nearby beaches and landmarks like Episkopos Beach and the scenic Ionian Sea.

Book your upscale getaway at Crystal Waters for an unforgettable experience by the beach.

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVK

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 79 reviews
Cleanliness: 9.3
Service: 10
Location: 9.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 9.8
Overall Experience: 9.8
M
Marina • partner
10
Pros:

Frühstücksmenü ist in Ordnung. Auf Dauer ist es etwas einseitig, aber frisch und qualitativ in Ordnung. Das Personal ist extrem freundlich, Ausstattung gut.
Lediglich das Badezimmer roch etwas nach Abfluss, wenn man die Tür zugemacht hat, war es aber in Ordnung.

2025-10-11 • via Nuitee
P
Panagiota • partner
10
Pros:

Super tolles Hotel, sehr sauber,schön Ausgestattete Zimmer vorallem auch große Zimmer, gutes Frühstück, aber das was das Hotel ausmacht ist das super freundliche Personal tolle Menschen sehr zuvorkommend Gratulation

2025-10-01 • via Nuitee
D
Dimitra
10
Super!
Pros:

Fantastisk

2025-09-08 • via Nuitee
G
Gregory • partner
10
Pros:

An awesome place to stay, the staff were extremely helpful and the resort pools and dining options are amazing.

2025-09-06 • via Nuitee
J
Jordan
6
Pros:

Good facilities

2025-08-26 • via Nuitee
E
Eleanna
8
Pros:

Ενα μεγάλο ευχαριστώ στον Tζενερο και την Ανδριάνα. Εξαιρετική πισίνα . Highlight το Natsumi restaurant.

2025-08-14 • via Nuitee
E
Elia • partner
10
Pros:

I was lovely all round. Place is beautiful and the staff are lovely. Very helpful and friendly. Will definitely stay here again when I come to Greece.

2025-07-29 • via Nuitee
I
Iris
10
Pros:

Beautiful place, very friendly staff, I loved everything about other than the steps climbing to the actual room. The breakfast was excellent and the grounds are beautiful

2025-07-27 • via Nuitee
A
Alessia
6
Pros:

My family and I booked Crystal Waters for a 10 night stay and we were very much looking forward to it! The photos and reviews looked promising, unfortunately it did not live up to our expectations.
We found that for the price that was being charged per night (in the $600/night range), the amenities were seriously lacking and the staff, albeit very friendly, were not attentive.
The amenities in our rooms were inexistent - we were only provided with 1 towel per person, a broken kettle, no coffee machine and they do not replenish water upon cleaning of the rooms. The air conditioning worked great, however be warned that it does shut off anytime you open a door or window to the room.
The staff would also leave the balcony doors open after servicing the room, so we would come back to an extremely hot room (it was over 45 degrees during our stay). The staff was very nice, however not attentive to guest needs.
The location is great! Very close to shops, grocery stores, good restaurants (we would highly recommend Yianni’s) and only a 15 minute drive into Lefkada town.
The parking was also very convenient, which was great! We never had an issue with our car.
The grounds are also beautiful and well maintained, as well as the pool area was clean and inviting. (Just a small note, if you cannot do stairs, this might not be the right hotel for you)
Overall, our stay was very nice and we enjoyed our time in Lefkada, however we found that it was not worth the price per night.

2025-07-26 • via Nuitee
C
Christos • partner
10
Pros:

Traumhaft, alle nett, super ausgestattet.

2025-07-26 • via Nuitee
A
Alexa • partner
8
Pros:

Schönes Zimmer, begrenzter Platz am Pool, kleine Auswahl beim Frühstück - vorwiegend süße Speisen.
Alles in allem ein schönes Hotel, jedoch stimmt das Preis- Leistungsverhältnis nicht.

2025-07-21 • via Nuitee
D
Dimitris
10
Pros:

We really enjoyed this family friendly hotel with a great breakfast

2025-07-20 • via Nuitee
A
Adam • family
10
Pros:

We had a lovely time. The staff was super friendly and the property was clean and well maintained. Loved the all the amenities but the hotel still had a nice boutique feeling. Would definitely recommend!

2025-07-01 • via Nuitee
D
Dorit A. • family
10
Pros:

Beautiful property
Excellent breakfast dinning faculty
Front desk polite and helpful, and friendly.

2025-06-30 • via Nuitee
M
Mark • partner
10
Pros:

The hotel was amazing, staff was exceptional. They were very attentive and went over and above to make our stay even better than we could imagine. A special shout out to Ioanna and Christos who greeted us everyday with smiles and kind words. A great place to relax and take in the Greek filoxenia and hospitality with amazing beaches close by. From your Greek Canadian friends!! Thank you.

2025-06-22 • via Nuitee
D
Dominique
10
Pros:

Excellent hotel, very comfortable, the room have a quiet luxury feel with a traditional atmosphere. The food is exceptional but what makes this place special is the incredible staff.

2025-06-10 • via Nuitee
K
kosta
10
Pros:

Excellent overall experience. Pool and breakfast buffet is great. Room is specious and beautiful.

2024-09-16 • via Nuitee
M
Maxine • family
10
Pros:

Beautiful property and great breakfast

2024-09-13 • via Nuitee
K
kier
8
Pros:

Lovely property- Not enough sun beds around the pools.

2024-09-08 • via Nuitee
E
Ermirjona • friends
10
Pros:

Great hotel, area is great . Very friendly staff and the food is fresh and great restaurant options

2024-09-01 • via Nuitee