Sheraton Novi Sad

Hotels
•
Sheraton
9.3 (1115 reviews)
Polgar Andraša 1 , Novi Sad , rs

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Parking issues
Cleanliness concerns

Categories

Cleanliness
8.65
Mixed reviews about cleanliness with noted areas needing improvement.
Service
9.99
Staff were very polite, friendly, and helpful throughout most reviews.
Location
8.66
Some comments noted distance from the city center; accessible by public transport.
Room Quality
9.61
Most guests found the rooms comfortable and pleasant.
Amenities
8.64
Well-equipped but with some negative comments on parking options.
Value for Money
9.6
Reasonable value; however, some guests felt parking fees were high.
Food and Beverage
9.65
Breakfast and restaurant received high praise.
Overall Experience
9.62
Overall positive experiences with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:07

Property Description

Luxurious Accommodation
Sheraton Novi Sad, a 4-star hotel, offers a range of amenities including a fitness centre, private parking, and a restaurant. The hotel also features an ATM and a business centre for your convenience.

Relaxation and Wellness
Indulge in the hotel's hammam, perfect for unwinding after a long day of exploring Novi Sad.

Convenient Location
Located just 2.7 km from Promenada Shopping Mall, with SPENS Sports Centre and Serbian National Theatre also nearby, Sheraton Novi Sad is the ideal choice for both leisure and business travelers.

Book now to experience the luxury and convenience of Sheraton Novi Sad!

Important information:

Children aged 16 years and below are not allowed to use the wellness center and spa center.

Please note that renovation work is taking place on the building's exterior.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEG

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.3
Based on 1115 reviews
Cleanliness: 8.65
Service: 9.99
Location: 8.66
Room Quality: 9.61
Amenities: 8.64
Value for Money: 9.6
Food and Beverage: 9.65
Overall Experience: 9.62
T
Tomislav • family_with_children • hr
9
2026-03-06 • via Nuitee
A
Alexandra Lică • family_with_children • ro
10
Printre cele mai bune hoteluri in care am.stat
Pros:

Totul la superlativ, de la facilități,angajați,restaurant,poziție,curățenie, absolut totul!

Cons:

Nu exista nimic de reproșat!

2026-03-02 • via Nuitee
S
Stefano • couple • it
10
2026-03-01 • via Nuitee
G
Gajic • family_with_children • rs
10
2026-02-28 • via Nuitee
B
Božič • solo_traveller • si
8
2026-02-28 • via Nuitee
B
Bjeković • solo_traveller • me
10
2026-02-28 • via Nuitee
I
Inga • extended_group • si
10
TOP!
Pros:

Vse je na vrhunskem nivoju – osebje izjemno prijazno, ustrežljivo in res se maksimalno potrudi. Restavracija deluje zelo profesionalno, čistoča pa je brezhibna.

Cons:

/

2026-02-27 • via Nuitee
B
Boris • solo_traveller • hr
10
Pros:

Very nice, staff very kind!

2026-02-27 • via Nuitee
U
Uroš • couple • si
8
2026-02-24 • via Nuitee
M
Martin • solo_traveller • ch
10
2026-02-11 • via Nuitee
S
Stanislav • solo_traveller • sk
9
2026-02-10 • via Nuitee
M
Matej • solo_traveller • hr
10
2026-02-10 • via Nuitee
A
Anna • solo_traveller • rs
10
2026-02-10 • via Nuitee
F
Floris • solo_traveller • nl
8
Pros:

next time ill request a non-smoking room, the room still smelled like someone smoked in it

2026-02-09 • via Nuitee
F
Fiju • couple • rs
6
The room was comfortable, but the amenities and breakfast were underwhelming
Pros:

Room is good, like what I expect, Sauna is good and many room and enought for many guest

Cons:

1.The jacuzzi is quite small and only one and also shared with other guests
2. The breakfast was okay, but for Sheraton standards, it could have been better

2026-01-31 • via Nuitee
A
Aleksandar • solo_traveller • rs
8
Pros:

Sobe su odlične, osoblje

Cons:

Spa centar

2026-01-31 • via Nuitee
U
Uzit Kalaora • family_with_children • il
8
Pros:

המלון נקי,יוקרתי, מתוחזק היטיב. בסביבה שלו יש הרבה חנויות, סופרמרקט, בית מרקחת.

Cons:

אין בריכה במלון וחבל. יש ספא עם ג'קוזי אחד ועוד כמה מתקנים.
החניה בתשלום. גם לאורחי המלון, חבל מאוד.

2026-01-28 • via Nuitee
A
Alma • extended_group • ba
10
ispunio je moja ocekivanja
2026-01-26 • via Nuitee
A
Adna • family_with_children • ba
10
2026-01-24 • via Nuitee
N
Nadia Ester Michela • couple • it
9
2026-01-24 • via Nuitee