Hyatt Centric Brickell Miami

Hotels
•
Hyatt Centric
8.5 (1741 reviews)
1102 Brickell Bay Dr , Miami , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious balcony views
Great location near restaurants
Cons:
Dirty rooms
Rude service at check-in

Categories

Cleanliness
6.96
Multiple reviews mentioned issues with cleanliness including dirty rooms and floors.
Service
8.93
Overall service rated average with some issues during check-in and staff behavior but offset by a pleasant manager interaction.
Location
9.47
Great location with walking distance to restaurants and attractions.
Room Quality
7.92
Rooms were described as small and some were not very clean.
Amenities
8.95
General amenities were regarded positively, including the balcony views and restaurant.
Value for Money
7.41
Perceived as expensive given cleanliness issues and lack of timely service.
Food and Beverage
9.46
Breakfast at the hotel was outstanding, described as a highlight.
Overall Experience
8.93
Despite some negatives, several reviews highlighted a pleasant stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 14:50

Property Description

Luxurious Accommodation
Hyatt Centric Brickell Miami, just 1.4 km from Bayfront Park Station, offers upscale rooms with modern amenities like flat-screen TVs and free WiFi. Each room features a private bathroom and comfortable bedding for a relaxing stay.

Top-Notch Facilities
Enjoy a range of facilities including an outdoor pool, fitness centre, and a terrace to unwind. Indulge in delicious meals at the on-site restaurant or grab a drink at the bar. The 24-hour front desk and business area cater to all your needs seamlessly.

Convenient Location
Situated near key attractions like Bayside Market Place and Bayfront Park, this hotel is perfect for exploring Miami. With the city centre just 1.4 km away, and the airport within easy reach, Hyatt Centric Brickell Miami ensures a convenient stay.

Book your stay at Hyatt Centric Brickell Miami for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 41 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1741 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.47
Room Quality: 7.92
Amenities: 8.95
Value for Money: 7.41
Food and Beverage: 9.46
Overall Experience: 8.93
K
Keylen • couple • us
7
2026-05-16 • via Nuitee
G
Greta • couple • pe
5
Incómodo
Pros:

Poco

Cons:

El personal
La atención
El restaurante

2026-05-15 • via Nuitee
A
Adrian • couple • us
1
.
Pros:

.

Cons:

.

2026-05-15 • via Nuitee
J
JP • family_with_children • us
9
Pros:

Pet relief area on the 4th floor parking location, incredible staff, amazing views

2026-05-11 • via Nuitee
A
Ali Babur • couple • tr
9
Merkezde
Pros:

Konum ve temizlik

2026-05-10 • via Nuitee
A
Archange • couple • fr
9
Je reviendrai
Pros:

Tout
Emplacement
Confort propreté
Discrétion et efficacité du personnel d’étages et du restaurant

Cons:

Je n’ai pas trouvé

2026-05-08 • via Nuitee
C
Camilo • extended_group • es
7
2026-05-07 • via Nuitee
J
JORGE • solo_traveller • us
1
Bad
Pros:

am writing to formally raise a complaint regarding my recent reservation (Booking Reference: # 5326929224) and the handling of my case by your customer support team.

I booked a three-night stay but needed to depart after the second night. Prior to checking out, I contacted Booking.com customer service to confirm whether I could avoid being charged for the third night. I was explicitly advised that I could proceed with checkout, that the charge would be adjusted to two nights, and that Booking.com would coordinate directly with the hotel so I would not be charged for the 3rd night.

Relying on this guidance, I checked out accordingly. Despite this, the hotel charged me for all three nights and later informed me that the adjustment window had passed. As a result, I was charged for a night I was specifically told by you that I would not be billed.

I have spent considerable time—across multiple phone calls and email exchanges—attempting to resolve an issue that arose solely from following instructions provided by Booking.com. Unfortunately, this has not yet led to a satisfactory resolution.

Given that I acted in good faith based on the assurances provided by your customer service team, I am requesting an appropriate compensation or account credit in recognition of the damage, time and inconvenience caused by this matter.

I trust that Booking.com will review this situation carefully and resolve it fairly. Please confirm receipt of this email and advise on the next steps.

Thank you for your attention. I look forward to your prompt response.

Sincerely,
Jorge


Jorge Aguilar I.
786-747-5508

Cons:

am writing to formally raise a complaint regarding my recent reservation (Booking Reference: # 5326929224) and the handling of my case by your customer support team.

I booked a three-night stay but needed to depart after the second night. Prior to checking out, I contacted Booking.com customer service to confirm whether I could avoid being charged for the third night. I was explicitly advised that I could proceed with checkout, that the charge would be adjusted to two nights, and that Booking.com would coordinate directly with the hotel so I would not be charged for the 3rd night.

Relying on this guidance, I checked out accordingly. Despite this, the hotel charged me for all three nights and later informed me that the adjustment window had passed. As a result, I was charged for a night I was specifically told by you that I would not be billed.

I have spent considerable time—across multiple phone calls and email exchanges—attempting to resolve an issue that arose solely from following instructions provided by Booking.com. Unfortunately, this has not yet led to a satisfactory resolution.

Given that I acted in good faith based on the assurances provided by your customer service team, I am requesting an appropriate compensation or account credit in recognition of the damage, time and inconvenience caused by this matter.

I trust that Booking.com will review this situation carefully and resolve it fairly. Please confirm receipt of this email and advise on the next steps.

Thank you for your attention. I look forward to your prompt response.

Sincerely,
Jorge


Jorge Aguilar I.
786-747-5508

2026-05-06 • via Nuitee
J
Jeffrey • solo_traveller • us
10
2026-05-02 • via Nuitee
I
IBAMA • family_with_children • co
10
Pros:

Limpio bonito bien ubicado

Cons:

Parking costoso y empleados no hablan español

2026-05-02 • via Nuitee
L
Lalo • couple • mx
8
2026-05-01 • via Nuitee
L
Luca • couple • ch
8
2026-04-28 • via Nuitee
E
Elliot • couple • us
3
Value for money sucks and pool was closed ( don’t tell you before you come )!!!! Not even the high season and they char
Cons:

That should be around $150. They charge $350, they gave me a really bad room with a lot of wear and tear.

Looks like this room has been through a lot.

Floors are in bad shape.

Bathroom ceilings in bad shape.

2026-04-26 • via Nuitee
J
Joeyjet625 • solo_traveller • us
10
2026-04-26 • via Nuitee
S
Sallie • extended_group • us
10
Will return for pre cruise stays
Pros:

Super clean and convenient to walk to shops and eating

2026-04-25 • via Nuitee
T
Thorsten Josef • solo_traveller • de
8
2026-04-25 • via Nuitee
A
Alexst73 • solo_traveller • il
9
2026-04-21 • via Nuitee
F
Frederico • couple • br
7
Pros:

Localização e qualidade das instalações

Cons:

No check in, me cobraram $500 dólares no cartão para despesas extras, porém quando fiz o check out falaram que retornariam o valor não gasto para o meu cartão, o que até agora não aconteceu.

2026-04-21 • via Nuitee
S
Sherlon • family_with_children • cw
5
Not worth the money and cleaning is the less thing that should be up to par for such a branded hotel!
Pros:

Location

Cons:

The rooms are unkempt and the cleaning staff is hardly attentive. The connecting door lets you clearly hear your neighbours next door speaking which is very annoying. Furthermore, from our room on the 11th floor you can hear a loud car passing by. The glass on the balcony doesn’t offer any soundproofing.

2026-04-20 • via Nuitee
C
Christian • family_with_children • es
10
2026-04-20 • via Nuitee