Explorer Hotel Ötztal

Hotels
8.8 (1574 reviews)
Gscheat 14 , Umhausen , at

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and quiet rooms
Cons:
High price for amenities
Inconsistent cleanliness
Overcrowded spa

Categories

Cleanliness
8.05
Some guests reported issues with cleanliness, such as towel management and guests entering rooms unexpectedly.
Service
9.55
Most reviews noted friendly and helpful staff.
Location
9.55
Conveniently located near mountains and shops with easy access to town.
Room Quality
9.05
Rooms were generally clean and quiet, though some noted a lack of consistency in room conditions.
Amenities
8.55
Facilities like the sauna and fitness room were appreciated, but the spa experienced overcrowding.
Value for Money
8.05
Some guests felt the pricing did not meet their expectations relative to amenities and service quality.
Food and Beverage
8.55
Breakfast received mixed reviews; some enjoyed the variety while others found it lacking.
Overall Experience
9.05
Overall, guests expressed a generally positive experience despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:08

Property Description

Modern Accommodation with Wellness Facilities
Explorer Hotel Ötztal, located in Umhausen, offers a fitness center, spa, and wellness facilities for a relaxing stay. Each room is equipped with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom.

Convenient Ski Pass Sales Point and Storage
With a ski pass sales point and ski storage space, Explorer Hotel Ötztal is perfect for winter sports enthusiasts. Guests can easily access nearby skiing destinations like Golfpark Mieminger Plateau and Fernpass.

Outdoor Activities and Scenic Surroundings
Situated near hiking, skiing, and cycling spots, guests can immerse themselves in the stunning surroundings of Umhausen. Don't miss the chance to explore the beauty of the area during your stay at Explorer Hotel Ötztal.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 1 per day.

Location

Guest Reviews

8.8
Based on 1574 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 9.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 9.05
W
Wolfgang family_with_children de
9
Super !!
Pros:

Super Frühstücksbuffet, alles war vorhanden, das Geschirr wurde vom Personal abgeräumt.

Alle Bediensteten waren sehr freundlich und zuvorkommend.

Cons:

-

2026-05-07 via Nuitee
W
Wolfgang solo_traveller at
8
Vor allem für Sportler empfehlenswert
Pros:

Lage, Preis-Leistungsverhältnis, Wellness-Bereich

Cons:

Nüchterne Atmosphäre, Aufzahlung für Parkplatz und Badetuch

2026-05-07 via Nuitee
S
Stefan couple at
7
2026-05-07 via Nuitee
H
Heleen solo_traveller nl
9
2026-05-05 via Nuitee
S
Slawomir extended_group pl
9
2026-05-05 via Nuitee
S
Silke solo_traveller at
9
2026-05-05 via Nuitee
C
Claudio couple it
9
2026-05-02 via Nuitee
F
Ferdinand solo_traveller at
7
Kein Ort zur Erholung, für die Durchreise ohne große Ansprüche geeignet.
Pros:

Das Zimmer war grundsätzlich ok. Offensichtlich relativ neues Hotel. Das Frühstück war in Ordnung und das Personal im Restaurant freundlich und hilfsbereit.

Cons:

Das Hotel liegt direkt an einer Durchzugstrasse, daher kann man die Balkontüre nur zum Lüften öffnen. Ein Großteil der Zimmer ist strassenseitig ausgerichtet, die nur zum Schlafen geeignet sind, weil es der Strassenlärm nicht erlaubt, am Mini-Balkon zu sitzen. Pflegeprodukte im Badezimmer sind neben einer Seifenpumpe Mangelware. Die Herren an der Rezeption sind offensichtlich noch im Einschulungs-Stadium, was sich in Planlosikeit äußert.

2026-05-02 via Nuitee
G
GGH TRAVELJOURNALIST solo_traveller de
9
Pros:

Tolles Hotel 👍

2026-05-02 via Nuitee
P
Peter extended_group nl
7
Fijn verblijf
Pros:

Gewoon goed

Cons:

Drankjes waren naar verhouding te duur.
Niet onze sfeer, doordat de huisstijl overdreven in alles is doorgevoerd.

2026-04-28 via Nuitee
G
Guido Parmeggiani solo_traveller it
8
Pros:

Pace e tranquillità, inoltre buona colazione

Cons:

Nessun canale TV italiano. Non c'è stato cambio asciugamani quotidiano

2026-04-27 via Nuitee
S
sandraa.rsr solo_traveller at
10
2026-04-26 via Nuitee
M
Maira Isabel solo_traveller co
8
volvería
Pros:

el personal del hotel es muy amable. el desayuno es muy variado y fresco.

2026-04-26 via Nuitee
A
Alen solo_traveller de
8
2026-04-26 via Nuitee
L
Lorenzo couple it
8
Pros:

Struttura molto bella , pulita e accogliente , consiglio

2026-04-19 via Nuitee
A
Alexandra couple at
9
2026-04-19 via Nuitee
S
Sophie extended_group it
8
2026-04-17 via Nuitee
N
Nasim couple it
8
2026-04-17 via Nuitee
couple de
9
2026-04-16 via Nuitee
F
Flurin extended_group at
8
2026-04-16 via Nuitee