TownePlace Suites by Marriott Dallas Downtown

Hotels
•
TownePlace Suites by Marriott
7.8 (267 reviews)
555 Evergreen Street , Dallas , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
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Review Highlights

Pros:
Helpful staff
Spacious rooms
Good breakfast
Cons:
Noise from other guests
Construction ongoing
Homeless individuals nearby

Categories

Cleanliness
6.85
Some guests reported issues with dirt and dust in the room.
Service
8.81
Staff were consistently mentioned as helpful and friendly.
Location
7.86
Convenient location, but presence of homeless individuals nearby noted.
Room Quality
7.81
Rooms were spacious, but some issues with noise and water pressure.
Amenities
7.34
Pool hours were limited and presence of construction affected experience.
Value for Money
7.3
Some considered it a good value, but valet service was reported as overpriced.
Food and Beverage
8.34
Breakfast was positively highlighted by several guests.
Overall Experience
8.12
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:08

Property Description

Convenient Location in Downtown Dallas

Modern Amenities for Comfort and Convenience

Exceptional Guest Services and Facilities

Experience the vibrant Downtown Dallas district at TownePlace Suites by Marriott Dallas Downtown. Relax by the outdoor pool, stay active in the fitness center, and enjoy the convenience of barbecue facilities. The hotel's proximity to popular attractions like AT&T Performing Arts Center and Dallas World Aquarium makes it an ideal choice for travelers. Each room features a kitchen, flat-screen TV, and air conditioning for a comfortable stay. Start your day with a continental breakfast and take advantage of the business center services. Let our dedicated staff make your stay memorable. Book now for a delightful Dallas experience.

Important information:

Only valet parking is provided at the property.

Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

7.8
Based on 267 reviews
Cleanliness: 6.85
Service: 8.81
Location: 7.86
Room Quality: 7.81
Amenities: 7.34
Value for Money: 7.3
Food and Beverage: 8.34
Overall Experience: 8.12
R
Rachel • extended_group • us
8
Industrial feel and conveniently located
Pros:

Nice and clean ,quiet ,.staff was nice .breakfast was decent

Cons:

Parking sucked and limited space.valet hogs the parking garage and even street parking was 30 bucks.

2026-01-29 • via Nuitee
V
Vertiz • family_with_children • us
10
2026-01-24 • via Nuitee
D
Davion • couple • us
10
2025-12-22 • via Nuitee
A
Azua • solo_traveller • us
5
2025-12-11 • via Nuitee
G
Garcia • family_with_children • us
4
2025-12-03 • via Nuitee
S
Salguero • family_with_children • us
10
overall I had a great time staying here!!
Pros:

The facilities are nice and clean, staff is very helpful, clean room and incredible view to the city and buildings at night

Cons:

There are homeless around but honestly it was at most 5 and they don’t mess with you and are just minding they’re own business

2025-11-21 • via Nuitee
Z
Zayon • couple • us
1
2025-10-31 • via Nuitee
A
Amanda • family_with_children • us
10
2025-10-30 • via Nuitee
E
Edward • family_with_children • us
10
Comfortable in Dallas
Pros:

Love the breakfast and the staff that were so helpful respectful and the comfort.

Cons:

Wish the pool was open 24/7

2025-10-22 • via Nuitee
A
Alexis • family_with_children • us
8
2025-10-09 • via Nuitee
E
Emily • family_with_children • us
9
2025-10-07 • via Nuitee
D
Daniel • partner
8
Pros:

There is a rehab project going on; however, they did an excellent job of maintaining the area involved.

2025-10-06 • via Nuitee
E
Elizabeth • friends
10
Pros:

spacious, clean, and quiet environment inside the hotel and the surrounding areas outside the hotel.

2025-10-05 • via Nuitee
M
Michael
10
Pros:

Clean room and great location for attending a conference.

2025-10-03 • via Nuitee
J
Jason • family
2
Pros:

Not worth $300/night – unsafe, noisy, and uncomfortable stay

We stayed in Room 926, and unfortunately, this was one of the worst hotel experiences we’ve had.

The hotel is located in a rough part of downtown. We witnessed drug deals happening right outside the front doors. Parking is limited to risky street meters, unless you opt for their $45/night valet.

The hotel is under construction — something not mentioned in the room description.

Water pressure was practically nonexistent, leaving us with cold showers and barely a trickle from the faucets.

Noise was constant. Sirens filled the room all night, and the creaking, dirty wood floors throughout only added to the discomfort.

All of this, for $300 per night. Absolutely not worth it. We would never recommend this hotel or choose to stay here again.

2025-09-30 • via Nuitee
C
Caitlin • extended_group • us
10
2025-09-30 • via Nuitee
T
Tamecca • extended_group • us
10
Stay was great for one night . Lady at front desk could've been a little more friendly
Pros:

The room was spacious and nice needed mirror outside the restroom. Breakfast was good

Cons:

Valet too expensive and seems unorganized

2025-09-29 • via Nuitee
T
Tyra • couple • us
8
2025-09-28 • via Nuitee
Z
Zoe • family
10
Pros:

Great hotel

2025-09-27 • via Nuitee
I
Ingrid • family
10
Pros:

The only reason I didn't give it 5 stars all around it's because the unit was under construction, but even so it was clean, and staff was nice. Also, had issued with water pressure, which was almost non-existent. very nice suites but sadly you can hear your neighbors as if they are in your room, perhaps it was just the large group next to us who was loud, since once they checked out it was peaceful and relaxing.

2025-09-24 • via Nuitee