Hotel 32 Kraków Old Town

Hotels
9.4 (3512 reviews)
32 Zwierzyniecka , Kraków , pl

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Great location
Delicious food
Cons:
High price
Parking inconvenience

Categories

Cleanliness
9.55
Multiple reviews highlight the hotel as clean and well-kept.
Service
10
Guests frequently mention friendly and helpful staff.
Location
10
Central location with proximity to attractions is praised.
Room Quality
9.02
Some reviews point to outdated rooms and lack of amenities.
Amenities
8.56
Some amenities critiqued, such as parking not being available.
Value for Money
9.01
High price was mentioned but balanced by quality.
Food and Beverage
9.54
Breakfast and restaurant offerings received excellent reviews.
Overall Experience
9.5
Guests report a positive overall experience and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:37

Property Description

Central Location
Hotel 32 Kraków Old Town is ideally situated just steps away from Wawel Royal Castle and the Market Square, making it the perfect base for exploring Kraków's historic attractions.

Luxurious Amenities
Indulge in the comfort of well-appointed rooms featuring air-conditioning, minibars, and flat-screen TVs. Relax and unwind in the sauna or enjoy the convenience of free WiFi during your stay.

Exceptional Service
Our dedicated 24-hour reception staff are always available to assist you, ensuring a seamless and enjoyable experience throughout your time at Hotel 32 Kraków Old Town.

Experience the charm of Kraków from our centrally located hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 90 per day.

Location

Guest Reviews

9.4
Based on 3512 reviews
Cleanliness: 9.55
Service: 10
Location: 10
Room Quality: 9.02
Amenities: 8.56
Value for Money: 9.01
Food and Beverage: 9.54
Overall Experience: 9.5
A
Arunas solo_traveller lt
9
2026-05-09 via Nuitee
A
Asta couple is
8
Good stay, clean room, helpful staff, good breakfast.
Pros:

Good stay, clean room, helpful staff, good breakfast. This hotel is close to Wawel castle and pretty close to downtown, it is all walkable.

Cons:

The street was a bit noisy when the window was open and the bed was a bit firm, but the staff kindly supplied an extra matress topper.

2026-05-08 via Nuitee
M
Mia extended_group se
9
Hotel 32
Pros:

Rent och fräscht med centralt läge i gamla staden. Tio minuters sakta promenad till det stora torget.
Vi tog en guidad promenadtur på 2,5 timme som gav en jättebra översikt.

Cons:

Ingenting.

2026-05-08 via Nuitee
B
Bogdan solo_traveller pl
10
2026-05-07 via Nuitee
A
Aurélien solo_traveller pl
10
2026-05-07 via Nuitee
S
Steve Goodill couple gb
8
We would stay there again.
Pros:

Hotel is in a great location and you can walk around easily.

Cons:

Tram noise in the mornings but not too bad.

2026-05-06 via Nuitee
A
Adrian couple mt
10
Pros:

Very good location to visit the old town of Krakow. Close to river and main sites. Very clean and comfortable and staff were all very nice and helpful.

2026-05-06 via Nuitee
P
Paulius couple lt
9
2026-05-05 via Nuitee
O
Oleksandr solo_traveller ua
10
2026-05-05 via Nuitee
T
Tamara solo_traveller at
10
Auf jeden Fall werde ich dieses Hotel wieder buchen....perfekt
Pros:

Alles war perfekt! Das Personal sehr nett und freundlich!!!! Das Zimmer top!!! Ixh habe mich sehr wohl gefühlt und gut aufgehoben
Die Altstadt nur wenige Fussminuten entfernt
Wenn ich wiwder nach Krakow kommen sollte und das werde ich; nur dieses Hotel👍🏻👍🏻👍🏻👍🏻🤩🤩🤩🤩

Cons:

Leider etwas der Strassenlärm; jedoch wurde vom Hotel Ohrstöpsel zur Verfügubg gestellt.....das war top mitgedacht.👍🏻👍🏻

2026-05-05 via Nuitee
P
Paulius couple lt
10
2026-05-05 via Nuitee
L
Luis couple it
10
2026-05-04 via Nuitee
M
Márton solo_traveller hu
10
Pros:

Elhelyezkedese.

Cons:

Vékony falak.

2026-05-04 via Nuitee
E
Emilia extended_group pl
10
2026-05-04 via Nuitee
L
Linda couple gb
8
Good apart for breakfast issue
Pros:

Convenient, clean and most staff were helpful

Cons:

There was an employee who was rude when I entered the breakfast room at 10.20. She asked if I knew they closed at 10.30. I said I did, she proceeded to say I could take what I needed to my room! I was astounded as I have travelled the world but never before come across this attitude. My husband arrived two minutes later and called her across to ask if we were allowed to finish breakfast in the breakfast room. It is common to clear at the closing time, advise guests in a polite way and leave then to finish their meal. It was an unpleasant and unnecessary situation.

2026-05-04 via Nuitee
A
Annamária couple hu
9
Pros:

Nagyon jó elhelyezkedés, közel a belváros és a látnivalók. Nagyon finom és bőséges reggeli. Kedves és segítőkész személyzet.

Cons:

Nem volt ilyen.

2026-05-04 via Nuitee
P
Paulo couple pt
8
2026-05-04 via Nuitee
A
Aleksandra extended_group pl
9
Bardzo miły pobyt w Krakowie, świetna lokalizacja , aby zwiedzic Wawel i Rynek
Pros:

Pyszne i urozmaicone śniadanie, pokój duży i bardzo wygodny.
świetna lokalizacja

2026-05-04 via Nuitee
K
Karen solo_traveller gb
9
Such helpful and friendly staff. Comfortable hotel in a great location.
Pros:

Great location and super friendly and helpful staff. I would recommend this hotel to anyone

Cons:

N\A

2026-05-02 via Nuitee
J
Javier solo_traveller es
9
Pros:

Cama cómoda, habitación muy amplia, atención buena.

Cons:

Una de las cortinas de las ventanas no funcionaba y entraba mucha luz, las almohadas son muy blandas y bajas

2026-05-01 via Nuitee