Hotel 32 Kraków Old Town

Hotels
9.4 (3338 reviews)
32 Zwierzyniecka , Kraków , pl

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Great location
Delicious food
Cons:
High price
Parking inconvenience

Categories

Cleanliness
9.55
Multiple reviews highlight the hotel as clean and well-kept.
Service
10
Guests frequently mention friendly and helpful staff.
Location
10
Central location with proximity to attractions is praised.
Room Quality
9.02
Some reviews point to outdated rooms and lack of amenities.
Amenities
8.56
Some amenities critiqued, such as parking not being available.
Value for Money
9.01
High price was mentioned but balanced by quality.
Food and Beverage
9.54
Breakfast and restaurant offerings received excellent reviews.
Overall Experience
9.5
Guests report a positive overall experience and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:37

Property Description

Central Location
Hotel 32 Kraków Old Town is ideally situated just steps away from Wawel Royal Castle and the Market Square, making it the perfect base for exploring Kraków's historic attractions.

Luxurious Amenities
Indulge in the comfort of well-appointed rooms featuring air-conditioning, minibars, and flat-screen TVs. Relax and unwind in the sauna or enjoy the convenience of free WiFi during your stay.

Exceptional Service
Our dedicated 24-hour reception staff are always available to assist you, ensuring a seamless and enjoyable experience throughout your time at Hotel 32 Kraków Old Town.

Experience the charm of Kraków from our centrally located hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 90 per day.

Location

Guest Reviews

9.4
Based on 3338 reviews
Cleanliness: 9.55
Service: 10
Location: 10
Room Quality: 9.02
Amenities: 8.56
Value for Money: 9.01
Food and Beverage: 9.54
Overall Experience: 9.5
T
Tomasz couple pl
10
Przytulny
Pros:

Śniadanie ok ale nie zachwyca

Cons:

Pobyt bardzo udany , nie mam uwag

2026-02-14 via Nuitee
M
Mélia couple ch
9
Pros:

Très bien situé

Cons:

Rien

2026-02-13 via Nuitee
J
Johan Gerrit solo_traveller nl
9
Nice hotel, in beautiful Krakow.
Pros:

Nicely located, well equiped hotel in Krakow. Good breakfast. We arrived at midnight so the 24 hrs service desk was a strong argument to choose this hotel. Plain hotel, they have a sauna, but no further wellness facilities.

Cons:

There was a small administrative mix-up on a paid-for room upgrade at arrival, that was solved quickly.
And I thought I choose the option including the breakfast but seemed to have made a mistake. So be sure on what you book.

2026-02-13 via Nuitee
M
Marek couple pl
10
2026-02-12 via Nuitee
C
Carlos Vilafanha family_with_children pt
9
Recomendável
Pros:

Tudo perfeito

Cons:

Nada a apontar

2026-02-12 via Nuitee
K
Kacper solo_traveller pl
10
2026-02-11 via Nuitee
S
Sara couple mt
10
2026-02-10 via Nuitee
D
Dominika solo_traveller pl
8
2026-02-10 via Nuitee
F
Fiona couple gb
10
2026-02-10 via Nuitee
F
Fiona couple gb
10
Pros:

Everything - excellent

Cons:

Nothing - all was excellent

2026-02-09 via Nuitee
I
Ilona solo_traveller ua
9
Снимала этот отель на 1 ночь. Все понравилось. Персонал вежливый
Pros:

номер был мансарда. Маленькие окошки, но в целом уютно. Хороший отель на переночевать. Рядом круглосуточный магазин. По дороге к отелю открывается красивый вид на Краков

Cons:

все ок

2026-02-09 via Nuitee
A
Aleksandra couple gb
10
2026-02-09 via Nuitee
I
Iwona family_with_children no
5
Pros:

Nic co mogłabym zapamiętać i polecic

Cons:

Bardzo mały pokój jak na cztery gwiazdki. Wręcz klaustrofobiczny. Po wejściu do hotelu w recepcji był dziwny zapach. Lokalizacja również przeciętna. Ani blisko dworca, ani lotniska, ani centrum. Ale najbardziej rażąca była cena, bardzo wysoka i kompletnie nie adekwatna do standardu hotelu. Ogólnie hotel ok ale nie za tą cenę.

2026-02-08 via Nuitee
K
Karina couple pl
10
Pobyt udany, wiele atrakcji
Pros:

Miła obsługa. Pokój czysty, pachnący

Cons:

Zbyt wysoko okno w pokoju

2026-02-08 via Nuitee
N
Nicholas solo_traveller gb
9
A great stay in a super location. Highly recommend.
Pros:

Great hotel, in a really good location. Team were very welcoming and friendly throughout our stay. The front desk answered any questions that we had and provided information on questions that we had about Krakow. The room itself was very comfortable and quiet during the night. The team made my room up every day, even when I hadn’t requested this, which was great. Lovely powerful shower too. We had breakfast at the hotel on our last morning and it was great value with so much choice. The hotel kindly stored our luggage after we checked out in the morning, until we returned to collect it later on in the day for our flight home. Will definitely stay again! Thank you Hotel 32!!

Cons:

Nothing comes to mind.

2026-01-31 via Nuitee
T
Tomasz solo_traveller pl
9
2026-01-31 via Nuitee
W
Wolfgang couple at
10
2026-01-30 via Nuitee
S
Smolczyk solo_traveller gb
10
2026-01-30 via Nuitee
S
Stefania couple it
10
2026-01-30 via Nuitee
K
Katrina solo_traveller au
9
Convenient location and nicely designed room.
Pros:

The staff at the hotel were friendly, particularly the ladies. The room was great, the bed was comfy, and the room looked lovely. The location was great, it was on a tram line and was also a short walk to the old town. I really enjoyed my stay. Having a restuarant next door was handy when I didn't feel like going out into the town.

Cons:

Nothing major - the carpet in the hallways looked a little in need of replacement, but don't let that put you off as the room seemed quite recently renovated and was lovely.

2026-01-29 via Nuitee