Hotel 32 Kraków Old Town

Hotels
9.4 (3386 reviews)
32 Zwierzyniecka , Kraków , pl

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Great location
Delicious food
Cons:
High price
Parking inconvenience

Categories

Cleanliness
9.55
Multiple reviews highlight the hotel as clean and well-kept.
Service
10
Guests frequently mention friendly and helpful staff.
Location
10
Central location with proximity to attractions is praised.
Room Quality
9.02
Some reviews point to outdated rooms and lack of amenities.
Amenities
8.56
Some amenities critiqued, such as parking not being available.
Value for Money
9.01
High price was mentioned but balanced by quality.
Food and Beverage
9.54
Breakfast and restaurant offerings received excellent reviews.
Overall Experience
9.5
Guests report a positive overall experience and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:37

Property Description

Central Location
Hotel 32 Kraków Old Town is ideally situated just steps away from Wawel Royal Castle and the Market Square, making it the perfect base for exploring Kraków's historic attractions.

Luxurious Amenities
Indulge in the comfort of well-appointed rooms featuring air-conditioning, minibars, and flat-screen TVs. Relax and unwind in the sauna or enjoy the convenience of free WiFi during your stay.

Exceptional Service
Our dedicated 24-hour reception staff are always available to assist you, ensuring a seamless and enjoyable experience throughout your time at Hotel 32 Kraków Old Town.

Experience the charm of Kraków from our centrally located hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 90 per day.

Location

Guest Reviews

9.4
Based on 3386 reviews
Cleanliness: 9.55
Service: 10
Location: 10
Room Quality: 9.02
Amenities: 8.56
Value for Money: 9.01
Food and Beverage: 9.54
Overall Experience: 9.5
P
Patrycja • extended_group • pl
10
Wspaniały
Pros:

Świetny hotel w super lokalizacji. Czysto, bardzo wygodne łóżko, Żabka po drugiej stronie ulicy
Polecam!! Na pewno wrócimy

2026-04-04 • via Nuitee
O
Oleksandr • couple • ua
9
2026-04-04 • via Nuitee
M
Magda • family_with_children • pl
7
Pros:

Winda i miły personel

Cons:

Mały pokój

2026-04-03 • via Nuitee
T
Timsal • solo_traveller • ma
10
2026-04-02 • via Nuitee
A
Ambrish • family_with_children • in
9
2026-04-02 • via Nuitee
S
Salcedo • family_with_children • es
10
2026-04-02 • via Nuitee
O
Olga • family_with_children • ua
10
Excellent
Pros:

Everything was perfect: the room is comfortable and clean, 24 hours check-in opportunity, wonderful breakfast and near to every spot.

2026-04-02 • via Nuitee
O
Oleksandr • couple • ua
10
2026-04-02 • via Nuitee
N
Natalie • couple • gb
8
Great location, lovely stay
Pros:

Good location, clean premises and friendly staff.

Cons:

Walls very thin so could hear people in the corridors. Also lift broken and we were on the top floor.

2026-04-01 • via Nuitee
P
Piotr • solo_traveller • pl
10
2026-03-31 • via Nuitee
T
thomson • family_with_children • gb
7
2026-03-30 • via Nuitee
G
Gary • solo_traveller • es
8
Pros:

Helpful and friendly staff, great breakfast and good location

Cons:

Nothing, all good

2026-03-29 • via Nuitee
D
david • family_with_children • gb
8
2026-03-28 • via Nuitee
G
GeorgiGe • family_with_children • no
8
Pros:

The staff was super helpful. The location was very good, close to almost everything that matters. The room was very good and clean.

Cons:

It faces a rather busy street, meaning it is noisy. No way to sleep comfortably with the window open. Luckily, there was an AC to save the night.

2026-03-28 • via Nuitee
S
Steve • couple • gb
9
Would definitely recommend
Pros:

Excellent location within easy walk of the square and the castle. Spacious, clean room and the breakfast options were amazing. Staff vert friendly.

Cons:

The bed was a bit firm for us but that is just our preference.

2026-03-27 • via Nuitee
S
Stefan • couple • cz
9
Pros:

Skvělé umístění vzhledem k památkám. Velmi příjemný personál, vše čisté, restaurace hned vedle hotelu, pro hotelové hosty se tam podávají chutné snídaně.

Cons:

Není co vytknout.

2026-03-26 • via Nuitee
Y
Yuriy • solo_traveller • kz
10
2026-03-25 • via Nuitee
Y
Yuriy • solo_traveller • kz
10
2026-03-25 • via Nuitee
N
Nataliia • family_with_children • ua
9
Pros:

Затишний, чистий номер. Привітний персонал.
Смачні сніданки.

Cons:

Відсутність тапочок.
Відсутність інформації про те, що номери є на 4 поверсі, а ліфт піднімається лише на 3 поверх.

2026-03-24 • via Nuitee
O
Oliwia • couple • pl
10
2026-03-23 • via Nuitee