Hotel 32 Kraków Old Town

Hotels
9.4 (3564 reviews)
32 Zwierzyniecka , Kraków , pl

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Great location
Delicious food
Cons:
High price
Parking inconvenience

Categories

Cleanliness
9.55
Multiple reviews highlight the hotel as clean and well-kept.
Service
10
Guests frequently mention friendly and helpful staff.
Location
10
Central location with proximity to attractions is praised.
Room Quality
9.02
Some reviews point to outdated rooms and lack of amenities.
Amenities
8.56
Some amenities critiqued, such as parking not being available.
Value for Money
9.01
High price was mentioned but balanced by quality.
Food and Beverage
9.54
Breakfast and restaurant offerings received excellent reviews.
Overall Experience
9.5
Guests report a positive overall experience and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:37

Property Description

Central Location
Hotel 32 Kraków Old Town is ideally situated just steps away from Wawel Royal Castle and the Market Square, making it the perfect base for exploring Kraków's historic attractions.

Luxurious Amenities
Indulge in the comfort of well-appointed rooms featuring air-conditioning, minibars, and flat-screen TVs. Relax and unwind in the sauna or enjoy the convenience of free WiFi during your stay.

Exceptional Service
Our dedicated 24-hour reception staff are always available to assist you, ensuring a seamless and enjoyable experience throughout your time at Hotel 32 Kraków Old Town.

Experience the charm of Kraków from our centrally located hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 90 per day.

Location

Guest Reviews

9.4
Based on 3564 reviews
Cleanliness: 9.55
Service: 10
Location: 10
Room Quality: 9.02
Amenities: 8.56
Value for Money: 9.01
Food and Beverage: 9.54
Overall Experience: 9.5
H
herve • family_with_children • fr
8
hôtel tres agreable par son confort , ces équipements et sa situation géographique tres centrale
Pros:

très bon confort de la chambre , spacieuse , eau chaude de douche très rapide , beaucoup de produits d'accueil , calme , , équipement de qualité tant dans la chambre que dans les lieux publiques ; buffet petit déjeuner très bien , très varié . le soir cet espacé est un restaurant italien ou nous avons très bien diné

Cons:

manque une ou deux chaines tv francophones . la vue extérieure des chambre arrières n est pas terrible , mais c'est calme et c'est le plus important

2026-06-20 • via Nuitee
D
Dimitar • extended_group • sk
6
Pros:

Good location for a city walk.

Cons:

Very noisy because of the outside traffic.

2026-06-20 • via Nuitee
H
Hanna • family_with_children • pl
10
Pozostały miłe wspomnienia.
Pros:

Przemiła obsługa.

Cons:

Troszkę pokój za mały.

2026-06-19 • via Nuitee
L
Larisa • couple • il
8
סביר מאוד תמורה סבירה למחיר ששולם
Pros:

סביר מאוד, איכות מזון טובה

Cons:

לשפר את נקיון המרפסת - לנקות כל יום

2026-06-19 • via Nuitee
H
Huremagic • solo_traveller • ch
8
2026-06-18 • via Nuitee
C
Caterina • couple • it
10
Pros:

Bella struttura, ottima posizione

2026-06-17 • via Nuitee
A
Agnietė • couple • lt
10
2026-06-16 • via Nuitee
M
Manel • solo_traveller • es
8
My buena opción para una escapada a Cracovia
Pros:

Muy cerca de las zonas a visitar. A solo 15 min a pie de la gran plaza del mercado. Hotel limpio y con personal muy amable. Me permitieron dejar la maleta en el hotel tras el check out. Dispone de agua y café gratuito.

Cons:

La habitación es un poco pequeña y yo estaba em el último piso al que tenia que subir mediante un tramo de escaleras al no tener ascensor que llegaba hasta allí.

2026-06-15 • via Nuitee
I
Ian • solo_traveller • gb
9
Great location and great service
Pros:

Location
Door being available 24 hrs
Staff very friendly
Shower was great

Cons:

Nothing

2026-06-15 • via Nuitee
K
Karol • solo_traveller • pl
6
Cons:

brak możliwości snu przez bliskość tramwajów

2026-06-14 • via Nuitee
S
Sławomir Górczak • solo_traveller • pl
10
Pros:

Bardzo miła obsługa, czyste pokoje, super lokalizacja, pyszne śniadanie i dobra pizzeria w restauracji.

2026-06-14 • via Nuitee
K
Kayoko • solo_traveller • us
8
2026-06-14 • via Nuitee
A
Analia • solo_traveller • es
10
Pros:

Todo.Personal, limpieza,comididad, atención excelente.Ubiacion.

Cons:

Me gustó todo.

2026-06-13 • via Nuitee
R
Reiner • couple • de
8
Bis auf die Dachschräge im Zimmer ( ohne Hinweis in der Beschreibung) war das Hotel in Ordnung
Pros:

gutes Frühstück, hervorragende Lage. Sehr saubere Zimmer

Cons:

Unserer Zimmer hatte eine Dachschräge und somit nur eingeschränkt in der ganzen Größe nutzbar. Das muss bei der Preisgestaltung berücksichtigt werden. Das Zimmer war in der 4 Etage, der Fahrstuhl fährt bis in die dritte. Das ist für ältere Leute schon eine Herausforderung mit den Koffern. Bitte in der Zimmerbeschreibung darauf explizit hinweisen. Da das Hotel ausgebucht war, war ein Wechsel nicht möglich.

2026-06-13 • via Nuitee
C
Chris • couple • gb
10
2026-06-12 • via Nuitee
B
Bahaa • solo_traveller • ae
9
Pros:

Location, theroom was great clean and neat

Cons:

Breakfast was not good.

2026-06-11 • via Nuitee
B
Bailey • solo_traveller • gb
10
2026-06-11 • via Nuitee
A
Arnarsdóttir • solo_traveller • is
10
Very nice.
Pros:

Very comfortable room, quiet, clean, friendly staff and great location. Excellent value for money.

2026-06-11 • via Nuitee
B
Bernadette • couple • hu
10
2026-06-10 • via Nuitee
F
Finola • solo_traveller • gb
10
I Loved the cleanliness of the Hotel.the bedroom was spotless and also the bathroom
Pros:

the Breakfast was excellent.as I'm coeliac the staff didn't forget that.

Cons:

I Was very Happy.

2026-06-09 • via Nuitee