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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Children's playground
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Barber/beauty shop
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Table tennis
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Currency exchange
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Billiards
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Valet parking
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Hammam
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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ATM/cash machine on site
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Lockers
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Heated pool
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Indoor pool
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Toilet with grab rails
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Indoor play area
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Public transport tickets
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Private beach area
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Lower bathroom sink
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Higher level toilet
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Kids' club
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Kids' pool
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Fence around pool
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Tennis equipment
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Manicure
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Pedicure
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Hair Salon Services
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Themed dinner nights
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Broadcast Live sport events
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Movie nights
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Stunning Views
The St Regis Almasa Hotel in Cairo offers 5-star luxury with guest rooms and suites featuring balconies, some with picturesque lake and pool views. Each room includes a private bathroom and a workspace for your convenience.
Diverse Dining Options
Indulge in a culinary journey at the hotel's 4 restaurants offering Italian, Middle Eastern, and International cuisine. For a quick pick-me-up, visit the coffee shop/cafe for a delightful beverage.
State-of-the-Art Facilities and Activities
Relax and rejuvenate at the indoor pool, sauna, and modern fitness center. Guests can also enjoy leisure activities like cycling. The hotel's children's playground and clubhouse provide entertainment for all ages.
Ready to experience luxury and comfort at The St Regis Almasa Hotel, Cairo? Book your stay now and immerse yourself in a world of elegance and relaxation.
Airport Shuttle (Pick-up & Drop-Off) reservation 24- hours prior to arrival. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guest can use the Day use room from 1000 till 1800.
The Wavy Beach is under renovation till the end of June, 2023Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
A Very Enjoyable Stay with Exceptional Service
My stay at the St. Regis was very enjoyable overall. The hotel itself is clean, elegant, and luxurious, and there is a clear attention to detail throughout the property. However, what truly stood out for me was the staff and the exceptional level of service.
I would honestly give the staff 100 out of 10 for their friendliness, professionalism, communication skills, and genuine willingness to help. In particular, I would like to mention Mr. Alsayed at reception, who deserves special recognition.
Unfortunately, my room was not ready for check-in until around 4:30 PM, which understandably left me frustrated and angry at first. What impressed me most was the way Mr. Alsayed handled the situation. His ability to de-escalate tension, communicate calmly, and resolve conflict was outstanding. He listened, remained professional and respectful, and somehow managed to turn my initial frustration into genuine satisfaction. By the end of the conversation, I was actually apologising to him for my short temper!
And the funny part is that he managed to do all of this without offering me any compensation whatsoever! 😂 That, to me, says a lot about his people skills and professionalism. He simply knew how to handle a difficult situation properly and make a guest feel heard and respected.
I genuinely think St. Regis is lucky to have someone like Mr. Alsayed on their team. Exceptional employees like him are a major part of what makes a luxury hotel experience memorable.
One Area for Improvement
The main downside, and the reason I took two points off my overall rating, is the furniture in the rooms. While the hotel is undoubtedly luxurious, I felt that the room furniture did not quite live up to the standard I would expect from a St. Regis property, especially considering the room rates per night.
The furniture feels somewhat dated and, in my opinion, does not fully complement the otherwise luxurious atmosphere of the hotel. Given the price point and the expectations that come with the St. Regis name, I believe updating the room furniture would make a significant difference and bring the rooms more in line with the rest of the property.
I spent time at the Villa in the hotel and it was extremely beautiful. A pool view and lovely interior, highly recommend for any intimate gatherings. Morning breakfast was also great - large options and an entire healthy section.
I have had the pleasure of checking in with Mr. Marwan who has made my one week stay very easy. He was quick with concerns, regarding financial mishaps or room requests and was always joyful. An extremely helpful and genuine person and I’m glad to have had him as a point of contact.
Private dining is very low standards. A limited menu and very restrictive. Can not have pastries after 12 etc.
The rooms also required some maintenance. Furniture was worn out and carpet needed proper cleaning.
While the staff were very friendly they were rarely on time.
Due to the size of the hotel I do however understand the high demand. Still a point of improvement.
The spacious rooms
Time taken to deliver to the room
la chambre était spacieuse et la salle de bain encore plus. il fallait faire attention avec la porte de douche, mal calibrée, qui laissait passait l'eau sur le carrelage de la salle de bain mais hormis cela, les lumières, les équipements et les produits de la salle de bain étaient très bien. nous avons eu droit à un tour en petit véhicule électrique du domaine.
le personnel est la plupart du temps gentil et souriant
le buffet du petit déjeuner et la nourriture dans les restaurants est bien. la décoration intérieure est agréable et les jardins aussi.
le personnel pas toujours à la hauteur (au front desk, si). compliqué de commander des boissons de la piscine couverte (là où se trouvent spa+salle de gym); impossible d'avoir du coca light !!! la personne qui devait chercher les bagages le matin du départ n'est jamais venue. pas bien sûr que le taxi pour notre départ avait bien été commandé la veille comme demandé. problème de relai des informations entre personnel du soir et du matin ; on nous a couru après pour la facture des boissons prises à la piscine (l'option était de la mettre sur notre note mais le personnel a préféré nous appeler dans la chambre puis venir dans la chambre pour qu on paie !?!) ; il est indiqué que l'usage des piscines extérieures est autorisé jusqu'à une certaine heure (tant qu il fait bien jour) mais une fois à la piscine, le personnel nous demande de partir car " il fait nuit" alors qu'il reste au moins 1h (voire 1h30 le 2ejour) de pleine lumière. donc il faut insister pour pouvoir profiter de la piscine. c'est également très désobligeant de se voir demander pourquoi on vient à la piscine en fin d'après-midi et pas dans la journée... si la piscine est disponible jusqu'à 19h, le personnel ne devrait pas faire fuir les hôtes à 17h45 .
Everything was good and the stuff was friendly
Nothing
Our stay at the St. Regis was exceptional. The staff was extremely attentive, and our room was incredibly spacious and comfortable. The entire environment is calm, elegant, and peaceful. It was the perfect, relaxing way to end our trip. Highly recommended!
While Booking.com incorrectly lists the hotel as being 8.3 miles from Cairo international airport, the incredible staff completely made up for the confusion. They were so warm, nice, and personable that all of my logistical concerns about getting to the airport the next morning completely melted away!
The staff were so lovely! Special thanks to Mr. Ahmed at the front desk for being so accommodating
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