room2 Southampton Hometel

Hotels
9.4 (2057 reviews)
Queen's Terrace 1-8 , Southampton , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good amenities
Cons:
Breakfast service issues
Inconsistent food temperature

Categories

Cleanliness
8.66
Rooms are described as clean, but one review mentions issues with the breakfast service.
Service
9.83
Staff are consistently referred to as friendly and helpful, enhancing the overall stay.
Location
9.67
Conveniently located near the cruise terminals with a pleasant walk through the park.
Room Quality
9.62
Rooms are spacious, comfortable, and equipped with useful amenities.
Amenities
9.65
Includes a gym, laundry, and self-catering options, adding value to the stay.
Value for Money
9.61
Guests feel the hotel provides great value for money considering the quality of service and amenities.
Food and Beverage
8.16
Mixed feedback, with one review highlighting significant delays and temperature issues with breakfast.
Overall Experience
10
Guests express a strong willingness to recommend the hotel despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:19

Property Description

Convenient Location
Located in the heart of Southampton, room2 Southampton offers easy access to popular attractions such as Southampton Guildhall and The Mayflower Theatre. With Ageas Bowl and Woodmill Outdoor Centre just a short drive away, guests can explore the city effortlessly.

Modern Amenities
Each room at room2 Southampton is equipped with a flat-screen TV, fully equipped kitchen, private bathroom, and a work space, providing guests with all the comforts of home during their stay. Whether you're traveling for business or leisure, our amenities cater to all your needs.

Exceptional Service
Our dedicated staff is committed to ensuring a pleasant stay for all guests. From providing local information to assisting with any requests, we are here to make your experience memorable.

Ready to experience comfort and convenience in Southampton? Book your stay at room2 Southampton now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 13 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2057 reviews
Cleanliness: 8.66
Service: 9.83
Location: 9.67
Room Quality: 9.62
Amenities: 9.65
Value for Money: 9.61
Food and Beverage: 8.16
Overall Experience: 10
C
Clauda23 NONE Doha
10
Would stay there again!
Pros:

Do yourself a favor and book a stay at this place. The location was perfect for us, it's adjacent to Oxford street and a short walk to the SeaCity Museum. We loved our room and the mattress was so comfortable. Their breakfast options were very good, their check-in & check-out process so fast, and we booked a parking spot easily and had a smooth access to the parking space.

2026-05-16 via Tripadvisor
E
E9874FOml Couples
10
Great staff, great value
Pros:

It’s hard not to love this hotel when your first impression is excellent staff. Rio, Tia, Nat and Grace create a welcoming atmosphere and so accommodating. The rooms are very nice and exceptionally clean. A really good value!

2026-05-16 via Tripadvisor
A
Allen family_with_children au
8
Very enjoyable
Pros:

We didn't have breakfast at the facility.

2026-05-15 via Nuitee
M
Mark couple ca
8
2026-05-15 via Nuitee
J
Julie extended_group us
10
We enjoyed our stay. Nice location. Felt very safe.
Pros:

The location was great.

Cons:

N/A

2026-05-14 via Nuitee
J
Julie extended_group us
10
We enjoyed our stay. Good livation. Lots of nice restaurants nearby.
Pros:

Great location.

Cons:

N/A

2026-05-14 via Nuitee
D
Denise solo_traveller je
5
Okay
Pros:

It was basic did not realize that I could cook slept okay

Cons:

Not knowing that I could cook breakfast not worth £16.00

2026-05-14 via Nuitee
J
Julie extended_group us
10
We loved our stay. Very safe and great location.
Pros:

Staff was friendly. Great location.

Cons:

N/A

2026-05-14 via Nuitee
B
bobm706 NONE
10
Wonderful home away from home.
Pros:

Room2 Southhampton has a great location. My wife and I were warmly welcomed by Rio during our check-in. The room was wonderful and well equipped. Our room has a great view of Queens Park and the hotel is well located for a walk along the medieval city wall, sightseeing of numerous historical sites and there are lots of restaurants and pubs nearby (within 10-15 minute walk. We could see cruise ships docking at QE II Pier and you can walk there easily in about 10 minutes.
Grace and the rest of the staff were very friendly and accommodating.

Robert Moore
USA

2026-05-11 via Tripadvisor
P
Paul family_with_children gb
10
2026-05-11 via Nuitee
R
Robert family_with_children tr
9
2026-05-11 via Nuitee
M
Megan couple gb
6
It was OK, the rooms were a generous size, there was only freeview TV, the breakfast was OK.
Pros:

Breakfast was OK, but didn't match expectations.
The way the breakfast was described in the description, sounded like you could have a selection of options, you were allowed one option, and allowed minimal modification of it.
Breakfast came with tea, coffees and/or orange or apple juice, hot chocolate cost extra.
In the room there was satchets of coffee,decaff coffee tea, but again no hot chocolate.
There were 2 dishwasher pods, washing up liquid, a tea towel and a scrubbing brush.
Staff were generally very friendly and helpful, (a couple weren't).

Cons:

There was no kitchen roll, no jay clothes, no kitchen hand soap and nothing to wipe down surfaces/clean spills etc. except for the tea towel, bathroom towels or loo roll,which wasn't practical.
We chose the hotel in large part due to the onsite minimarket, currently I have very limited mobility, and the convenience of grabbing a drink,snack,treat whenever needed, and not having to leave the hotel was a big choice.
I couldn't see it when I arrived, and assumed it was round the corner downstairs,and would find it the next day.
We went to use it the following day,asking where it was and were told 'oh we don't have that anymore, we have remodelled and have a shelf for that now, but a much bigger better bar'.I was really annoyed, I could buy crisps,dog treats,books,and bags to take shopping, but not the same selection of drinks,icecream,snacks shown in the pictures on the hotel description.
The bed was hard, we asked about the soft mattresses we saw advertised on the hotel webpage available to choose,and were told the floor we were on (3) were all soft mattresses.I can assume the flintstones chose the mattresses to think they were soft.
My husband woke up with backache each morning as he found the bed so uncomfortable.
The room was fairly clean, but the paintwork wasn't great in some places (like edges), and there was some mould in the grouting on the bathroom.There were also some hairs in the bed before we got into the bed, and the crockery and plates provided weren't overly clean.
We put the dishwasher on to clean the crockery before we used it, as it was not clean, and the dishwasher then flooded, meaning we needed to be moved to a different room.They only had the cheaper rooms available (we had booked the most expensive), and said as we booked through booking.com they could not refund the difference.
We eventually agreed to come back on a different night in the future after our stay,as compensation.

2026-05-11 via Nuitee
S
Sally couple gb
6
Pros:

Nice location. Liked having the kitchenette

Cons:

Much too warm to sleep well. If you make the rooms that warm you don’t need such a big fluffy duvet!

2026-05-10 via Nuitee
S
Suzannah extended_group gb
10
My first choice when staying in Southampton for value, comfort, vibes and location.
Pros:

Extremely accommodating and friendly staff.
Fab breakfast.
Spacious room with comfortable bed. Fun raised bed for 3rd person.

Cons:

Everything was perfect and well priced.

2026-05-08 via Nuitee
D
DayTrip23636544657 Solo travel
4
DISAPPOINTED
Pros:

Stayed before when the cafe was very small and the service was more personal and kinder.
Now staff seem to pass through reception passing on my request to the next person working behind the bar without even saying to me YES I will get someone to help you.
Nathaniel came and helped but suggested tripadvisor comment because staff get 10 quid if their name is mentioned
He booked a taxi for me nothing more!
Rio came to show me how to use the hob I watched and was none the wiser he was too fast.I got it eventually.
How to use the a/c panel in the room?
Do not worry by day 4 I worked it out so it was not either freezing or a sauna.
In short I felt an inconvenience.
A you a hotel or a restaurant?
Staff look very tired and overworked and lift floors need a good clean.

2026-05-07 via Tripadvisor
G
Gavin solo_traveller gb
10
Pros:

Good location for the cruise terminals. Excellent breakfast.

2026-05-07 via Nuitee
N
Nathalie solo_traveller fr
9
Pros:

J'ai été bien accueillie, et le personnel est agréable et attentif si tu parles mal anglais

Cons:

Des bruits divers et variés, certainement dûs aux équipements en place, et à un moment, quelqu'un a fait de la cuisine avec de l'ail et ça sentait dans mon logement. C'est bien comme à la maison ☺️

2026-05-07 via Nuitee
Y
Yuki family_with_children jp
9
Pros:

朝食がおいしかった
メニューに記載のないものも、子供用のフルーツなど、臨機応変に対応していただけた
パーキングがあり便利だった

2026-05-06 via Nuitee
N
natashabuttigieg Friends getaway Tel Aviv, Tel Aviv District
10
Exceptional Stay
Pros:

Great location, however the service was exceptional. Justine, was impeccable and and went over an beyond making sure that we did not need anything

2026-05-04 via Tripadvisor
H
Harriet couple gb
8
2026-05-04 via Nuitee