room2 Southampton Hometel

Hotels
9.4 (1960 reviews)
Queen's Terrace 1-8 , Southampton , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good amenities
Cons:
Breakfast service issues
Inconsistent food temperature

Categories

Cleanliness
8.66
Rooms are described as clean, but one review mentions issues with the breakfast service.
Service
9.83
Staff are consistently referred to as friendly and helpful, enhancing the overall stay.
Location
9.67
Conveniently located near the cruise terminals with a pleasant walk through the park.
Room Quality
9.62
Rooms are spacious, comfortable, and equipped with useful amenities.
Amenities
9.65
Includes a gym, laundry, and self-catering options, adding value to the stay.
Value for Money
9.61
Guests feel the hotel provides great value for money considering the quality of service and amenities.
Food and Beverage
8.16
Mixed feedback, with one review highlighting significant delays and temperature issues with breakfast.
Overall Experience
10
Guests express a strong willingness to recommend the hotel despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:19

Property Description

Convenient Location
Located in the heart of Southampton, room2 Southampton offers easy access to popular attractions such as Southampton Guildhall and The Mayflower Theatre. With Ageas Bowl and Woodmill Outdoor Centre just a short drive away, guests can explore the city effortlessly.

Modern Amenities
Each room at room2 Southampton is equipped with a flat-screen TV, fully equipped kitchen, private bathroom, and a work space, providing guests with all the comforts of home during their stay. Whether you're traveling for business or leisure, our amenities cater to all your needs.

Exceptional Service
Our dedicated staff is committed to ensuring a pleasant stay for all guests. From providing local information to assisting with any requests, we are here to make your experience memorable.

Ready to experience comfort and convenience in Southampton? Book your stay at room2 Southampton now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 13 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1960 reviews
Cleanliness: 8.66
Service: 9.83
Location: 9.67
Room Quality: 9.62
Amenities: 9.65
Value for Money: 9.61
Food and Beverage: 8.16
Overall Experience: 10
W
William family_with_children gb
9
Pros:

Everything, staff were wonderful

2026-02-11 via Nuitee
D
Dawn family_with_children gb
10
Pros:

The room size was lovely

Cons:

The shower could of been a bit more stronger. And some shelves could be in the bathroom as no where really to put all of our stuff. And definitely a radiator as its freezing getting out if the shower

2026-02-09 via Nuitee
L
Laura family_with_children gb
9
Pros:

A modern, noise free, clean and well equipped studio apartment in a cruise port convenient location, only a 10 minute walk to port. Helpful and friendly staff, with well stocked bar and good gym. Price met expectations for a short one night stay

Cons:

Nothing not to like, get booked in.

2026-02-08 via Nuitee
R
Rhonda couple gb
8
Fantastic.
Pros:

The hotel was excellent. It was booking.com that let us all down, they did not let the hotel know our bedding prference of two single beds. Thankfully, the hotel made a plan for is. Booking.com has dropped the ball.

2026-02-08 via Nuitee
J
James couple gb
10
Excellent
Pros:

everything especially 2 members of staff Rio and Theresa

Cons:

nothing

2026-01-31 via Nuitee
S
Stephen couple gb
10
2026-01-31 via Nuitee
A
Alan couple gb
9
First time with room2 definetely not the last
Pros:

Ideally situated for port
On site parking

2026-01-30 via Nuitee
M
Maiwase family_with_children gb
10
2026-01-29 via Nuitee
M
Mariyan family_with_children gb
9
2026-01-29 via Nuitee
W
William solo_traveller gb
8
2026-01-28 via Nuitee
X
XIAOHUI couple cn
9
Pros:

房间宽敞,设施齐全。

Cons:

冬天空调最高可以调到22度,但是房间里还是稍有一点冷,可能是因为房间比较大,比较高。

2026-01-27 via Nuitee
T
Taina couple gb
9
Pros:

Everything was great, definitely felt more comfortable than a standard hotel. Staff were super nice and were keen to help with every interaction.

Cons:

The tiniest complaint I have is that we did find silverfish in the kitchen sink. I know they habit in humid areas, so I can see why this would be difficult to control. Apart from that, everything was very clean. I would definitely come here again.

2026-01-26 via Nuitee
G
Greg Miller couple us
9
We Will return. Exceeded our expectations!
Pros:

Everything was wonderful. The staff were very helpful. The room was large and comfortable. The lounge had good food and even live music. The area surrounding was easily walkable and interesting to explore. We WILL book here again, as we have plans to return when using a certain cruise line. We rented a car last minute and they were able to accommodate us with parking for a modest fee.

Cons:

The elevator had intermittent issues, but seemed to be working most of the time. One of the clothing dryers had an issue staying closed. Staff did assist and refund our money and restarted the timer. There was an online ad through Booking.com that showed a happy hour with 50% off food and drinks. When we showed staff they were unaware of it, and said they could not honor it without confirmation from management. We never heard any more on it.

2026-01-26 via Nuitee
K
Katherine couple hk
10
2026-01-25 via Nuitee
K
Katherine couple hk
10
2026-01-25 via Nuitee
I
ian family_with_children gb
9
2026-01-24 via Nuitee
J
Jamie family_with_children gb
10
Brilliant location, brilliant staff, recommended
Pros:

Amazing staff who made my parents in laws stay magical over the festive period. Recommended.

2026-01-22 via Nuitee
N
Nick solo_traveller gb
9
2026-01-21 via Nuitee
D
Donna couple us
6
Cons:

We got stuck in the elevator for over an hour and had to be rescued by the fire department. We pushed help button in elevator and got no assistance until we beat on the doors and yelled for help. Someone heard us and got help from Hotel staff.

2026-01-20 via Nuitee
D
Donna couple us
7
2026-01-20 via Nuitee