room2 Southampton Hometel

Hotels
9.4 (1960 reviews)
Queen's Terrace 1-8 , Southampton , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good amenities
Cons:
Breakfast service issues
Inconsistent food temperature

Categories

Cleanliness
8.66
Rooms are described as clean, but one review mentions issues with the breakfast service.
Service
9.83
Staff are consistently referred to as friendly and helpful, enhancing the overall stay.
Location
9.67
Conveniently located near the cruise terminals with a pleasant walk through the park.
Room Quality
9.62
Rooms are spacious, comfortable, and equipped with useful amenities.
Amenities
9.65
Includes a gym, laundry, and self-catering options, adding value to the stay.
Value for Money
9.61
Guests feel the hotel provides great value for money considering the quality of service and amenities.
Food and Beverage
8.16
Mixed feedback, with one review highlighting significant delays and temperature issues with breakfast.
Overall Experience
10
Guests express a strong willingness to recommend the hotel despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:19

Property Description

Convenient Location
Located in the heart of Southampton, room2 Southampton offers easy access to popular attractions such as Southampton Guildhall and The Mayflower Theatre. With Ageas Bowl and Woodmill Outdoor Centre just a short drive away, guests can explore the city effortlessly.

Modern Amenities
Each room at room2 Southampton is equipped with a flat-screen TV, fully equipped kitchen, private bathroom, and a work space, providing guests with all the comforts of home during their stay. Whether you're traveling for business or leisure, our amenities cater to all your needs.

Exceptional Service
Our dedicated staff is committed to ensuring a pleasant stay for all guests. From providing local information to assisting with any requests, we are here to make your experience memorable.

Ready to experience comfort and convenience in Southampton? Book your stay at room2 Southampton now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 13 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1960 reviews
Cleanliness: 8.66
Service: 9.83
Location: 9.67
Room Quality: 9.62
Amenities: 9.65
Value for Money: 9.61
Food and Beverage: 8.16
Overall Experience: 10
W
Will couple gb
10
2026-04-18 via Nuitee
G
Gillian couple gg
9
2026-04-18 via Nuitee
S
Sarah family_with_children gb
8
Value for money hotel with spacious rooms in an ideal location for exploring Southampton.
Pros:

The rooms were spacious, clean & well equipped. Whilst the hotels own car park was fully booked for our stay, there was ample street parking & an open car park within walking distance.
The beds were really comfortable & the room had a bright, spacious bathroom with powerful shower.

Cons:

The view from our room, at the back of the hotel, was a bit grim & we could hear guests in another room on the corridor late at night so the soundproofing could be improved but these are minor issues that definitely would not prevent us staying again.

2026-04-16 via Nuitee
J
Jenny family_with_children gb
9
Absolutely brilliant, we will be back!
Pros:

The staff were amazing, the beds were really comfortable, the breakfast was fantastic. The location was excellent, right in the middle of town, walking distance to restaurants and close to the new forest.

Cons:

Very little.

2026-04-16 via Nuitee
J
Jake couple gb
10
2026-04-13 via Nuitee
J
jos family_with_children gb
10
2026-04-12 via Nuitee
A
Alexander family_with_children gb
8
Very suitable for a short stay.
Pros:

Nicely placed and very helpful staff.

Cons:

Loft lounge second bed on the mezzanine very hard as just a mattress on the floor.

2026-04-12 via Nuitee
M
Melisa solo_traveller gb
1
Terrible service - avoid
Pros:

Location is convenient and pretty quiet.

Cons:

Staff need more training. The receptionist, who I called to say my internet wasn’t working, said it’s only me who has the issue to which I had to proceed downstairs to show her photos of the no internet connection. I told her I needed to urgently connect in order to attend an important conference call, to which she said I had to clear out my room to get the new room. When I rushed up and back down, she hadn’t even begun the process of the new room and was loudly saying the was being polite while being absolutely useless, slow and rude. THEN when I said she wasn’t being polite at all and was taking her time, she threatened to cancel my booking and I’d have to leave.

This person should never be in customer facing roles. Beyond the worst service I’ve had in the UK, easily.

2026-04-11 via Nuitee
S
Sepideh couple de
9
2026-04-10 via Nuitee
A
Alexander family_with_children gb
8
2026-04-10 via Nuitee
L
Len family_with_children be
7
One night stay with kids (10;13)
Pros:

The location is super.

Cons:

Could have been cleaner. And little more choices for breakfast.

2026-04-10 via Nuitee
C
Cynthia couple us
10
2026-04-10 via Nuitee
K
Klud1399 family_with_children gb
10
Pros:

Good location for the gig. Liked the live music in the evening.

Cons:

No hashbrowns on the breakfast and beans and spinach were both freezing cold.

2026-04-10 via Nuitee
R
Rob family_with_children gb
9
Pros:

Great location, fantastic accommodation

2026-04-09 via Nuitee
A
Andrea family_with_children gb
10
Pros:

Cannot recommend highly enough. Fantastic location and every inch of the place is stylish. We will definitely be back.

2026-04-07 via Nuitee
S
Sravan solo_traveller gb
10
Pros:

Nice one

2026-04-06 via Nuitee
P
Paulo family_with_children gb
10
2026-04-06 via Nuitee
R
Richard solo_traveller gb
8
2026-04-05 via Nuitee
family_with_children gb
7
2026-04-05 via Nuitee
G
Gordon family_with_children ie
9
2026-04-01 via Nuitee