Second Nature Southampton

Hotels
9.4 (2229 reviews)
Queen's Terrace 1-8 , Southampton , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good amenities
Cons:
Breakfast service issues
Inconsistent food temperature

Categories

Cleanliness
8.66
Rooms are described as clean, but one review mentions issues with the breakfast service.
Service
9.83
Staff are consistently referred to as friendly and helpful, enhancing the overall stay.
Location
9.67
Conveniently located near the cruise terminals with a pleasant walk through the park.
Room Quality
9.62
Rooms are spacious, comfortable, and equipped with useful amenities.
Amenities
9.65
Includes a gym, laundry, and self-catering options, adding value to the stay.
Value for Money
9.61
Guests feel the hotel provides great value for money considering the quality of service and amenities.
Food and Beverage
8.16
Mixed feedback, with one review highlighting significant delays and temperature issues with breakfast.
Overall Experience
10
Guests express a strong willingness to recommend the hotel despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:19

Property Description

Convenient Location
Located in the heart of Southampton, room2 Southampton offers easy access to popular attractions such as Southampton Guildhall and The Mayflower Theatre. With Ageas Bowl and Woodmill Outdoor Centre just a short drive away, guests can explore the city effortlessly.

Modern Amenities
Each room at room2 Southampton is equipped with a flat-screen TV, fully equipped kitchen, private bathroom, and a work space, providing guests with all the comforts of home during their stay. Whether you're traveling for business or leisure, our amenities cater to all your needs.

Exceptional Service
Our dedicated staff is committed to ensuring a pleasant stay for all guests. From providing local information to assisting with any requests, we are here to make your experience memorable.

Ready to experience comfort and convenience in Southampton? Book your stay at room2 Southampton now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Location

Guest Reviews

9.4
Based on 2229 reviews
Cleanliness: 8.66
Service: 9.83
Location: 9.67
Room Quality: 9.62
Amenities: 9.65
Value for Money: 9.61
Food and Beverage: 8.16
Overall Experience: 10
G
Gabriel family_with_children gb
6
2026-08-30 via Nuitee
H
Haya family_with_children kw
8
Pros:

We had a very pleasant stay at this hotel. One of the best things was the staff — they were very friendly, welcoming, and always happy to help.

They kindly upgraded our rooms, which was a lovely surprise. Also, when I needed some documents printed, one of the staff members at reception was very helpful and printed them for me without any problem.

The cleanliness of the hotel was excellent, and overall everything was well maintained and comfortable.

Cons:

The only downside was that there was no telephone in the room, so if we needed something, we had to go down to reception instead of simply calling them from the room.

2026-08-29 via Nuitee
M
Marc solo_traveller us
6
Not the care and trouble free experience hoped for
Pros:

Nice staff, good location

Cons:

Creaky beds, confusing power switches, a backed up shower drain that prevented showering, and that no one cared to ask how my stay was when I checked out, but they didn’t hesitate to ask for a good review.

2026-08-28 via Nuitee
M
Meera family_with_children ae
3
Pros:

I liked that we could accomdate us in one room

Cons:

There was a nasty smell in the room , more like a sewage pipe issue , I wont stay in it again

2026-08-27 via Nuitee
M
Meera solo_traveller ae
3
Pros:

I liked that they could accomdate us all in one room

Cons:

The room had a nasty smell , more like a sewage piping issue or mold wont stay in it again

2026-08-27 via Nuitee
A
Angela extended_group us
10
Pros:

Very clean and cozy with nice decor

Cons:

Smell coming from the bathroom

2026-08-25 via Nuitee
J
Joanne couple gb
9
A diamond in the rough
Pros:

Rooms are amazing. Comfortable beds. Room 210

Cons:

Bathroom needed a bit of tlc. Although very clean

2026-08-25 via Nuitee
B
Barry family_with_children ca
9
Good night stay before and after a cruise.
Pros:

Room had a loft where our daughter and granddaughter slept. The 3 1/2 year old thought it was wonderful. Steep steps, so she had to be supervised going up and down.

Also had a small kitchen area with hot plate, toaster, sink, refrigerator and dishwasher. Utensiles are in the cabinets.

Cons:

Not anything that we didn't like. Bit of a hike to the cruise terminal.

2026-08-24 via Nuitee
D
Donna solo_traveller gb
5
Pros:

Staff was friendly and helpful.

Cute loft living apartment

Cons:

A bad smell came up through the toilet and open drains at nights

There were small spiders in the room

Dog hairs on the couch and pillows

2026-08-23 via Nuitee
E
ELEONORA family_with_children it
10
2026-08-23 via Nuitee
J
Jane couple gb
10
2026-08-21 via Nuitee
L
Louise solo_traveller gb
10
2026-08-21 via Nuitee
E
Eky couple gb
9
2026-08-21 via Nuitee
M
Manar family_with_children sa
1
Pros:

Nothing really

Cons:

The room was not clean at all.

2026-08-18 via Nuitee
L
Louisa solo_traveller us
5
I don’t enjoy the service of the hotel
Pros:

The room is so clean and comfortable

Cons:

I waited for check in over 8 hours,more than 3pm. The only reason is that hotel’s membership first priority. The customer is from booking. Com is not important.

2026-08-18 via Nuitee
S
Sara family_with_children gb
10
Fab hotel suitable for families.
Pros:

Loved the bed and duvet. Really comfortable
Enjoyed little touches like free fruit in the bar area and availability of complimentary lemon water.
We stayed in the loft room which was great with two teenage sons.

2026-08-17 via Nuitee
P
Polkinghorn couple au
10
Very comfortable and convenient.
2026-08-17 via Nuitee
N
Neil couple gb
8
Lovely but may skip breakfast next year.
Pros:

Room was spacious and hotel was clean. Facilities were good. Better than last year.

Cons:

Breakfast! The food was lovely, when we finally got it! Five staff but had to wait for a long time to be served.

2026-08-16 via Nuitee
K
Kelli couple us
10
2026-08-16 via Nuitee
A
Amy family_with_children gb
10
Super great location with very helpful and attentive staff.
Pros:

The property is very centrally located and easy to access from the airport, we took an uber which cost just over £20, we chose the executive level.
We were travelling with a 3 and 7 year old, the room was spacious and catered to all our needs. They really loved the ship themed room with the upper bunk bed which was accessed by a ladder style stairs.

The staff here were super friendly and helpful. They answered all our questions and engaged so well with our children. A really lovely bunch of folk.

Cons:

The lobby waiting are could have been a bit more spacious, but wasn’t a massive issue.

2026-08-14 via Nuitee