Zana Hotel Boutique

Hotels
8.6 (145 reviews)
Carrera 5 #119b-31 Bogotá , Bogotá , co

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Garden
Luggage storage
Express check-in/check-out
Safety deposit box
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Review Highlights

Pros:
Great service
Good location
Cons:
Poor breakfast options
Room issues

Categories

Cleanliness
8.18
Some complaints about water issues and internet interruptions.
Service
9.65
Excellent service and helpful staff, with prompt assistance provided.
Location
9.69
Great location near restaurants and city attractions.
Room Quality
7.64
Issues with water temperature in the room; appeared old and noisy.
Amenities
8.67
Facilities include 24-hour reception; limited options for snacks and drinks.
Value for Money
9.13
Good value considering the pricing in this location.
Food and Beverage
6.68
Breakfast quality was poor; minimal options available.
Overall Experience
9.15
Decent stay with notable service and location, though some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:24

Property Description

Luxurious Accommodation
Zana Hotel Boutique, located in Bogotá, offers a luxurious stay just minutes away from Unicentro Shopping Mall and T Zone. Each room features a flat-screen TV, private bathroom, and complimentary WiFi.

Exceptional Service
Enjoy the convenience of a 24-hour front desk and impeccable service throughout your stay. The hotel's attentive staff ensures all your needs are met promptly and professionally.

Convenient Location
With El Campin Stadium and Corferias International Exhibition Center in close proximity, Zana Hotel Boutique is the perfect choice for both leisure and business travelers. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 145 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.69
Room Quality: 7.64
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 6.68
Overall Experience: 9.15
M
Mikael • solo_traveller • co
9
Pros:

Tranquilidad, personal y tamaño de la habitacion

Cons:

Tamaño del baño y falta lámpara en la mesa de noche.

2026-09-08 • via Nuitee
K
Kosky • solo_traveller • us
8
2026-09-05 • via Nuitee
A
Adriana • couple • co
8
hotel de paso
Pros:

tiene servicio de calefaccion

Cons:

el desayuno no alcanzamos a tomarlo

2026-08-31 • via Nuitee
K
Kyle • solo_traveller • co
8
2026-08-28 • via Nuitee
A
andrea juliana • solo_traveller • co
8
If I ever get the opportunity to return to Usaquén, I would definitely make the most of it and stay there for a while.
Pros:

Location, the rooms were really neat. The staff was really amicable and willing to help in anything. And very good breakfast.

Cons:

The the first night they gave me a heater was not working properly, because these property is really close to the mountain and is made of wall break is quite cold so my first night was really cold but the second one they fix the issue and I have a great night.

2026-08-22 • via Nuitee
C
Carlos • solo_traveller • co
1
2026-08-19 • via Nuitee
A
Alejandro • solo_traveller • co
7
2026-08-03 • via Nuitee
O
Oscar • solo_traveller • co
10
Cómodo y silencioso excelente.
Pros:

Que tenía baño y ducha dentro de la misma habitación y hay mucho silencio.

Cons:

Que hacía mucho frío y no ví en la habitación cobijas de lana o terciopelo para el frío.

2026-07-18 • via Nuitee
K
Kris • solo_traveller • be
8
2026-07-15 • via Nuitee
L
louie • solo_traveller • us
7
Pros:

Location and quiantness of the building

Cons:

The new Girl....NO....I have been a guest for years....not the same energy as past employees. Retrain or chsnge.

2026-07-09 • via Nuitee
E
Estevez Salgado • solo_traveller • co
10
Disponibilidad de mesas para desayunar.
Pros:

La espera que me tuvieron para hacer el check in y las facilidades para hacer el check out.

Cons:

No había otra mesa para el desayuno.

2026-07-05 • via Nuitee
S
Stephani • solo_traveller • co
10
2026-06-13 • via Nuitee
M
Miguel Angel • solo_traveller • co
7
2026-06-06 • via Nuitee
I
Iraida • couple • de
10
Ruhiges sicheres Hotel
Pros:

Sehr ruhige Lage, in der Nähe Restaurants, Cafés Geschäfte. Im Hotel sehr ruhig und sicher (Kameras). Das Personal ist sehr freundlich und hilfsbereit, ist per WhatsApp immer erreichbar.

Cons:

Das Hotel ist leider sehr weit von Zentrum, das Wasser in der Dusche war bisschen kühl für mich.

2026-05-22 • via Nuitee
K
Keeva • couple • ie
8
Great safe hotel in Bogotá near wonderful restaurants.
Pros:

The staff were super friendly and helpful.

Cons:

The sheets smelled quite strongly of bleach and the room was pretty small.

2026-05-14 • via Nuitee
J
Jerome • solo_traveller • fr
10
Pros:

Le quartier, la gentille des hôtes

Cons:

Peut être un peu petit et les espaces communs qui sont assez limités

2026-05-10 • via Nuitee
A
Alejandro • solo_traveller • co
8
2026-05-08 • via Nuitee
A
Alexandra • solo_traveller • mx
1
Cons:

Deberían aclarar que es solo para extranjeros, porque por ser colombiana se te cobra más de lo que aparece en la plataforma 🫠

2026-05-05 • via Nuitee
G
Gimena Gattás • solo_traveller • co
6
Bien ubicado
Pros:

La habitación, aunque pequeña, resultó ser cómoda y el baño es funcional. Sin embargo, mi experiencia se vio afectada por la temperatura del agua. A pesar de contar con calentador, el agua apenas salía tibia.

Cons:

Insisto que en una ciudad con el clima de Bogotá, y considerando que la habitación no cuenta con calefacción y tiene exposición al exterior, el agua caliente debería ser un estándar garantizado.
Aunque al final no desayuné en el hotel, pero igualmente no tienen un lugar organizado para el desayuno. Podrían tener una máquina de café con costo para el huésped.

2026-04-27 • via Nuitee
P
Paulo Cesar • couple • co
10
Good place.
Pros:

Very clean. Near to many places. Restaurants. Malls. Hospitals. Very calmed place.

2026-04-25 • via Nuitee