Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Polite staff
Spacious rooms
Good breakfast
Cons:
Poor cleaning
High parking fees
Limited restaurant choices

Categories

Cleanliness
8.08
Cleaning was poorly rated, with specific issues noted regarding room cleanliness.
Service
9.55
Staff politeness and attentive service were praised.
Location
9.59
Great location with easy access to the old center and Christmas markets.
Room Quality
9.04
Rooms are spacious and comfortable but some issues were noted with the beds.
Amenities
9.07
Good amenities such as pools and a gym, though some facilities were not fully operational.
Value for Money
8.53
Considering the price, some aspects did not meet expectations.
Food and Beverage
8.58
Breakfast was good but did not exceed expectations; restaurant options were limited.
Overall Experience
9.55
Overall enjoyable stay with significant highlights despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:19

Property Description

Luxurious Accommodation with Stunning Views
Overlooking Tampa Mountain and Brasov's historic quarter, Hotel Aro Palace offers spacious rooms with modern amenities and free internet access. The warm-colored rooms feature air conditioning, cable TV, and plush bathrobes, providing a comfortable stay.

Gourmet Dining and Scenic Views
Indulge in Romanian and European cuisine at the hotel's restaurant while enjoying panoramic views of Brasov's Citadel from the Belvedere Club on the top floor. The Night Bar's elegant decor with marble and Art Deco elements offers a sophisticated ambiance to unwind with your favorite drinks.

Relaxation and Wellness
Unwind at Aro Palace Spa & Wellness Centre with a range of treatments, a swimming pool, saunas, massage areas, and a gym, ensuring a rejuvenating experience.

Experience luxury, fine dining, and relaxation at Hotel Aro Palace - book your stay now for an unforgettable getaway.

Important information:

Please note that if the guest's name is different than the one originally stated on the booking confirmation, guests have to present the reservation number.

Please note that the property may pre-authorise your card at any time after making the booking.

When travelling with pets, please note that an extra charge of EUR 50 per pet per night applies. Only pets under 10 kg in weight are allowed.

The spa facilities are closed from 25.03.2026 to 05.04.2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for 180 lei per person per night when using an available extra bed.
    People 13 years old and over stay for 220 lei per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs RON 3.50 per hour.

Location

Guest Reviews

9
Based on 3439 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.55
E
Emil • solo_traveller • il
10
Mai vreau asa sejururi
Pros:

Totul. Este exceptional ca și vizitele trecute.

Cons:

Nu am nimic de remarcat în acest domeniu

2026-07-17 • via Nuitee
M
Marius • couple • ro
10
2026-07-17 • via Nuitee
B
Bogdan • couple • ro
8
2026-07-16 • via Nuitee
N
NICOLAE • couple • ro
5
Cons:

Personalul de la receptie execrabil!

2026-07-15 • via Nuitee
L
Lucian • couple • es
1
2026-07-15 • via Nuitee
G
Grażyna • family_with_children • pl
4
Nie ma sensu tak drogo płacić. Chyba, że za widok z okna.
Pros:

Śniadanie - OK, bez rewelacji.

Cons:

Nie ma wody w pokojach ani na korytarzu. Nie ma czajnika.

2026-07-14 • via Nuitee
A
Aladar • solo_traveller • ch
9
2026-07-14 • via Nuitee
N
Netty • couple • ro
9
2026-07-14 • via Nuitee
L
Livioara Andra • solo_traveller • ro
10
2026-07-13 • via Nuitee
C
cristina • solo_traveller • ro
10
2026-07-13 • via Nuitee
D
Dragnea • solo_traveller • ro
10
Pros:

Amplasarea, piscina si spa-ul, micul dejun, amabilitatea personalului.

Cons:

Pentru cine vine cu masina parcarea se plateste 4 lei/ ora.

2026-07-12 • via Nuitee
A
Anati • couple • il
4
לא נחזור לשם זה בטוח!
Pros:

מרווח מיקום מרכזי יחסית קרוב לפארק בעיר העתיקה קרוב למסעדות ובתי קפה

Cons:

החדר שלנו היה ממוקם כשהחלון פונה לחצר שבה היתה במה וכל היום בשבת היתה מוזיקה והופעות שהפריעו מאד למנוחה . לא הצלחנו לנוח כלל. בנוסף לזה בלובי לאורך כל היום התנגנה מוזיקה רועשת בווליום גבוה , בקיצור זה היה ממש מעצבן! והשירות בקבלה לא מסביר פנים כלל.

2026-07-12 • via Nuitee
A
ANDREI • couple • ro
10
Pros:

worth

2026-07-12 • via Nuitee
G
Graciela • couple • uy
9
2026-07-12 • via Nuitee
F
Fernando • extended_group • pt
7
Pros:

Breakfast
Bed

Cons:

Not 5 stars worthy!!

2026-07-11 • via Nuitee
S
Serban • solo_traveller • ro
10
Pros:

Am fost mulțumit de locație,camera foarte curată ,personalul amabil.

2026-07-11 • via Nuitee
S
Sumit • solo_traveller • ro
10
2026-07-11 • via Nuitee
G
Georgiana • solo_traveller • ro
6
Pros:

Locatia excelenta,piscina draguta,mic dejun vast cu multe optiuni

Cons:

Curatenia lasa de dorit,am avut doar 2 perne si prosoape desi eram cazate 3 persoane din start,parcarea exagerat de scumpa si renovarile inexistente,mobilier vechi si miros de vechi in camera

2026-07-10 • via Nuitee
S
SARIT • couple • il
10
Pros:

קרוב למרכז חניה בתשלום זמינה
אפשר לצאת בערב או בוקר מוקדם לחנות ממול כשהחנייה
פנויה זול יותר

2026-07-07 • via Nuitee
G
Giovanni • solo_traveller • it
6
Cons:

Lenzuola sporche da un 5 stelle non è accettabile! Chi si occupa del riassetto delle stanze deve essere attenta e non utilizzare le lenzuola se non idonee. Non deve essere l'ospite ad accorgersi. Anche se hanno provveduto con celerità a risolvere il problema. Altro problema al.ceck out, attendere perché l' addetto non è in grado effettuare l'attività in un 5 stelle nom è accettabile.

2026-07-07 • via Nuitee