Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Polite staff
Spacious rooms
Good breakfast
Cons:
Poor cleaning
High parking fees
Limited restaurant choices

Categories

Cleanliness
8.08
Cleaning was poorly rated, with specific issues noted regarding room cleanliness.
Service
9.55
Staff politeness and attentive service were praised.
Location
9.59
Great location with easy access to the old center and Christmas markets.
Room Quality
9.04
Rooms are spacious and comfortable but some issues were noted with the beds.
Amenities
9.07
Good amenities such as pools and a gym, though some facilities were not fully operational.
Value for Money
8.53
Considering the price, some aspects did not meet expectations.
Food and Beverage
8.58
Breakfast was good but did not exceed expectations; restaurant options were limited.
Overall Experience
9.55
Overall enjoyable stay with significant highlights despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:19

Property Description

Luxurious Accommodation with Stunning Views
Overlooking Tampa Mountain and Brasov's historic quarter, Hotel Aro Palace offers spacious rooms with modern amenities and free internet access. The warm-colored rooms feature air conditioning, cable TV, and plush bathrobes, providing a comfortable stay.

Gourmet Dining and Scenic Views
Indulge in Romanian and European cuisine at the hotel's restaurant while enjoying panoramic views of Brasov's Citadel from the Belvedere Club on the top floor. The Night Bar's elegant decor with marble and Art Deco elements offers a sophisticated ambiance to unwind with your favorite drinks.

Relaxation and Wellness
Unwind at Aro Palace Spa & Wellness Centre with a range of treatments, a swimming pool, saunas, massage areas, and a gym, ensuring a rejuvenating experience.

Experience luxury, fine dining, and relaxation at Hotel Aro Palace - book your stay now for an unforgettable getaway.

Important information:

Please note that if the guest's name is different than the one originally stated on the booking confirmation, guests have to present the reservation number.

Please note that the property may pre-authorise your card at any time after making the booking.

When travelling with pets, please note that an extra charge of EUR 50 per pet per night applies. Only pets under 10 kg in weight are allowed.

The spa facilities are closed from 25.03.2026 to 05.04.2026.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for 180 lei per person per night when using an available extra bed.
    People 13 years old and over stay for 220 lei per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs RON 3.50 per hour.

Location

Guest Reviews

9
Based on 3344 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.55
G
Guy • couple • il
9
Pros:

Location is great, stuff is are nice and helpful

2026-05-23 • via Nuitee
F
Fadi • solo_traveller • ae
10
2026-05-23 • via Nuitee
N
Nicoleta • solo_traveller • ro
10
2026-05-23 • via Nuitee
T
Tzeiri • solo_traveller • il
9
2026-05-21 • via Nuitee
M
Mihaela • couple • ro
10
2026-05-21 • via Nuitee
E
Elena Cristina • couple • ro
8
Vom reveni, chiar daca….
Pros:

Locatia e minunata. Personalul este amabil, cu mici exceptii.

Cons:

A fost frig in camera, problema am rezolvat o dupa ce am primit un calorifer electric. Am avut ghinionul unui grup super galacios pe etaj. Am apelat la pers. de la receptie. Cred ca ar fi bine sa se faca o selectie a turistilor. Au fost sejururi si mai frumoase la Aro Palace.

2026-05-21 • via Nuitee
E
Engin • extended_group • md
9
2026-05-18 • via Nuitee
A
Arthur • couple • fr
7
2026-05-18 • via Nuitee
M
Marius • couple • il
10
2026-05-15 • via Nuitee
S
Sandra • couple • br
6
Estadia regular.
Pros:

Quarto confortável apesar do problema de não ter ar condicionado funcionando.

Cons:

Ar condicionado não funcionou e quando pedi um travesseiro extra, a resposta foi que não tinha disponibilidade.

2026-05-15 • via Nuitee
J
Judit • solo_traveller • us
9
2026-05-15 • via Nuitee
T
Tudor • solo_traveller • ro
8
Amaizing location , very good service
Pros:

Location and staff

Cons:

The way some of the rooms are furnished

2026-05-15 • via Nuitee
D
Davide • solo_traveller • ch
9
2026-05-15 • via Nuitee
H
Harald • couple • de
5
Pros:

Lage top

2026-05-15 • via Nuitee
I
Iuliana • solo_traveller • ro
9
Pros:

All

Cons:

-

2026-05-14 • via Nuitee
L
Lady_Vy • solo_traveller • ro
9
Pros:

Super view from the room, if you stay at 7th floor.
Good breakfast.
Big and nice pool

Cons:

I dont think the water from the pool was very clean, because i got E.coli from there. I had to take antibiotics.
Bad pillows

2026-05-13 • via Nuitee
P
PlamenGT • extended_group • bg
6
Pros:

Отлично местоположение. Голям закрит басейн.

Cons:

Закуската беше ранообразна, но не толкова богата, колкото в останалите хотели в Румъния, в които съм отсядал. Температурата на водата в басейна беше ниска.

2026-05-12 • via Nuitee
M
Munteanu • family_with_children • ro
9
2026-05-12 • via Nuitee
D
Draguloiu • solo_traveller • ro
8
Pros:

Locația, în centrul orașului, micul dejun a fost variat, calitativ, foarte bogat, personalul a fost drăguț.

Cons:

Camera nu a fost cea mai clean, mobilier vechi, nerenovat, are mirosul acela de hotel vechi, curățenia la baie a lăsat de dorit, se putea și mai bine,in schimb lenjeria a fost impecabila! Parcarea cu plata, 70 lei pe zi....

2026-05-12 • via Nuitee
S
Silvia-Alexandra • family_with_children • ro
9
Mi-a plăcut, voi reveni cu siguranță.
2026-05-12 • via Nuitee