Holiday Inn Boston Logan Airport - Chelsea by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (665 reviews)
1012 Broadway Street , Chelsea , US
+1 617-884-3330

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Good location
Comfortable beds
Friendly staff
Cons:
High parking fees
Misleading information on amenities
Room issues

Categories

Cleanliness
8.21
Mixed reviews on cleanliness with some comments on cleanliness being decent.
Service
8.88
Staff was described as pleasant and well trained, contributing positively to the overall experience.
Location
8.72
Good location mentioned, close to the airport, though parking costs were noted as excessive.
Room Quality
8.17
Room comforts were generally noted positively, though some issues with bedding were highlighted.
Amenities
7.7
Amenities were lacking, such as the non-operational bar and restaurant, and high parking fees.
Value for Money
7.96
Value was criticized due to high parking and breakfast costs compared to expectations.
Food and Beverage
7.71
Breakfast options were noted but with comments on their cost being high.
Overall Experience
8.28
Overall experience was positive despite several mentioned frustrations, mostly around fees and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:29

Property Description

Convenient Location in Chelsea
Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel, is ideally located just 2.7 km from Revere Beach. Perfect for both leisure and business travelers, this 3-star hotel offers a range of amenities to ensure a comfortable stay.

Modern Amenities for Your Comfort
Guests can enjoy the convenience of a fitness centre, indoor pool, and business centre during their stay. The air-conditioned rooms are equipped with all the essentials including a coffee machine, fridge, and microwave. With free WiFi and a 24-hour front desk, your needs are catered to with ease.

Delicious Dining Options
Start your day right with buffet and continental breakfast options available each morning. Whether you're exploring nearby attractions like Freedom Trail or heading to the airport, Holiday Inn Boston Logan Airport - Chelsea has you covered.

Book your stay now at Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel, for a memorable experience in Chelsea.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

8.2
Based on 665 reviews
Cleanliness: 8.21
Service: 8.88
Location: 8.72
Room Quality: 8.17
Amenities: 7.7
Value for Money: 7.96
Food and Beverage: 7.71
Overall Experience: 8.28
K
Karen • family_with_children • us
8
Clean
Pros:

The room was great. I was able to get into it early. The staff was friendly. They had a place to hold my luggage for me.

Cons:

No restaurant in or next to hotel. Required half mile walk or more to get to restaurant.
UBER was expensive due to traffic and tunnels. Prices were raised from the week before.

2026-10-15 • via Nuitee
P
Pinto • couple • us
3
We paid a premium price and was very disappointed with the accommodations. I asked for an adjustment in price but was de
Pros:

The room was a good size.

Cons:

One side of the bed had no lamp or lighting of any kind or any electrical or cell phone connection. The bed linens and towels were very worn. We chose the hotel because of its proximity to Logan airport but there was no airport shuttle offered.

2026-10-15 • via Nuitee
E
Evelyn • family_with_children • us
10
No
2026-10-13 • via Nuitee
E
Edward • couple • us
6
Staff was great and made up with issues with facility
Pros:

Staff in particular Leslie was fantastic

Cons:

Original room was extremely small and uncomfortable but was able to change room Ice maker on floor did not work
New room the refrigerator did not work but staff was able to get me some

2026-10-11 • via Nuitee
S
Sania • couple • us
8
Pros:

Big room, big bathroom, very clean. Free parking.

Cons:

The name suggests that it is an airport hotel, but it is not. It’s located in Chelsea, which is not a great area.

2026-10-07 • via Nuitee
M
Manuel • extended_group • au
4
2026-09-16 • via Nuitee
D
Devon • solo_traveller • us
8
Pros:

Location to airport

Cons:

Thin walls and floor to ceiling noise

2026-09-08 • via Nuitee
M
Mila • couple • us
10
Very clean, modern and comfortable.
Pros:

It was close to the airport and it looked clean which for me is very important. Using hotels where people is constantly going in and out, the fact that they are clean is one of the most important things to me and it is the reason why I chose this one based on previous comments. Breakfast is complete and very good, although a little expensive.
The room was cleaned early in the morning, which is appreciated.

Cons:

The area around is not the best but we didnt move much in the area. We used uber to go to places.

2026-08-27 • via Nuitee
L
Lawrence • solo_traveller • us
10
Cons:

Great location for me great personal

2026-08-24 • via Nuitee
C
Cathal • extended_group • us
10
Had a lovely stay, staff were lovely
Pros:

Clean and good facilities

Cons:

Shower was a bit complicated

2026-08-18 • via Nuitee
E
EOB2002 • solo_traveller • es
9
EL MEJOR HOTEL PARA UN BUEN DESCANSO DESPUES DE UN VUELO TRANSOCEANICO
Pros:

El hotel esta cerca del aeropuerto por lo que resulta una magnífica opción para quedarse antes o después de un largo vuelo. Las habitaciones son amplias y confortables. La calidad de la ropa de cama es excelente así como las toallas del baño. Realmente es la habitación perfecta para descansar después de un largo vuelo. La atención en la recepción siempre es excelente.

Cons:

Todo bien

2026-08-04 • via Nuitee
D
Derrick • solo_traveller • us
8
Pros:

Clean and close to the airport.

Cons:

Need airport shuttle service and included breakfast.

2026-07-14 • via Nuitee
P
Pierre • solo_traveller • us
8
Pros:

everything

Cons:

nothing

2026-06-30 • via Nuitee
I
Irene • solo_traveller • us
10
2026-06-12 • via Nuitee
J
Jhonatan David • extended_group • mx
8
Pros:

Me gusto que el personal es bilingue y muy amable

2026-06-12 • via Nuitee
G
Geoffrey • solo_traveller • us
8
Pros:

Location

Cons:

No regular restaurant

2026-06-08 • via Nuitee
S
siobhan • couple • ie
10
2026-05-26 • via Nuitee
R
Ricki • couple • us
10
Overall I would stay again
Pros:

Close to airport. They let us check in early since we took a red eye from airport

Cons:

The buffet Was just okay….

2026-05-19 • via Nuitee
E
EOB2002 • solo_traveller • es
10
Relax y descanso en la mejor habitación
Pros:

El hotel esta cerca del aeropuerto por lo que resulta una magnífica opción para quedarse antes o después de un largo vuelo. Las habitaciones son amplias y confortables. La calidad de la ropa de cama es excelente así como las toallas del baño. Realmente es la habitación perfecta para descansar después de un largo vuelo. La atención en la recepción siempre es excelente.

Cons:

En la bañera hay una pieza de metal que cuando te acabas de duchar, las gotas golpean y hace bastante ruido.

2026-05-18 • via Nuitee
C
Chun-Che • family_with_children • us
8
2026-05-14 • via Nuitee