AC Hotel By Marriott Dallas By The Galleria

Hotels
•
AC Hotels by Marriott
8.8 (692 reviews)
5460 James Temple Drive , Dallas , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Nice amenities
Cons:
Staff issues with service consistency
Noise from other guests
Parking difficulties
Housekeeping lapses

Categories

Cleanliness
8.44
Generally clean rooms but some complaints about cleanliness standards, especially housekeeping.
Service
9.11
Mixed reviews; fantastic service from some staff but inconsistent experiences reported.
Location
9.25
Great location near Galleria; guests appreciated the proximity to shops and restaurants.
Room Quality
8.7
Rooms were noted to be nice and clean, with good AC but some noise issues reported.
Amenities
8.63
Amenities like the bar and common areas were well-received, though some aspects could improve.
Value for Money
8.69
Guests found the overall experience generally worth the price, but some frustrations with parking.
Food and Beverage
8.54
Positive remarks regarding food quality, but some noted issues with freshness of snacks offered.
Overall Experience
9.01
Overall positive experiences noted despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:37

Property Description

Luxurious Accommodation with Modern Amenities

Set in Dallas, the AC Hotel By Marriott Dallas By The Galleria offers a sophisticated stay just a short distance from popular attractions. The hotel features free bikes for exploring the city, an outdoor swimming pool for relaxation, and a fitness centre for staying active.

Comfortable Rooms and Convenient Facilities

Each guest room is thoughtfully designed with air conditioning, a flat-screen TV, and a private bathroom. The property also boasts a garden, shared lounge, and a terrace for guests to enjoy. Additionally, there is a business centre for those traveling for work and a bar for unwinding after a busy day.

Exceptional Service and Nearby Attractions

With multilingual staff and a welcoming atmosphere, guests can feel at ease during their stay. Conveniently located near Southern Methodist University and Meadows Museum, the hotel is the perfect choice for both leisure and business travelers. Book your stay at AC Hotel By Marriott Dallas By The Galleria for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Guest Reviews

8.8
Based on 692 reviews
Cleanliness: 8.44
Service: 9.11
Location: 9.25
Room Quality: 8.7
Amenities: 8.63
Value for Money: 8.69
Food and Beverage: 8.54
Overall Experience: 9.01
J
Johannis • couple • us
10
Modern, clean, friendly and central location convenient to shops and restaurants. Would definitely stay again!!!
Pros:

Modern and clean…

2026-07-17 • via Nuitee
L
Lila • couple • us
10
2026-07-14 • via Nuitee
K
Kenyiro • couple • mx
9
Pros:

Perfect location

2026-07-08 • via Nuitee
J
jared • couple • us
10
2026-07-08 • via Nuitee
H
Hamdan • couple • us
10
2026-07-07 • via Nuitee
K
Kaelin • couple • us
9
2026-07-06 • via Nuitee
N
Nunez • couple • us
1
2026-07-06 • via Nuitee
D
Davanna • couple • us
10
Pros:

The lady at the front desk

Cons:

Nothing

2026-07-05 • via Nuitee
H
Hawa • couple • us
9
2026-07-05 • via Nuitee
J
Jordan • couple • us
10
Overall this is an amazing hotel! We stay here every time we come to Dallas!
Pros:

Everything!!

Cons:

The food selection was not good. Nothing to eat for lunch or dinner.

2026-07-05 • via Nuitee
V
Volkan Erdil • family_with_children • us
8
2026-06-30 • via Nuitee
M
Michel • solo_traveller • il
8
Cons:

The breakfast is poor

2026-06-17 • via Nuitee
T
Taila • couple • us
9
Nice for a quick visit out of town
Pros:

I booked this for my husbands birthday so we could do a quick weekend visit to Dallas. The price was good, the facilities were clean and up to date. Really nice quiet stay.

Cons:

You have to pay for parking or find a spot on the street.

2026-06-17 • via Nuitee
L
Lynika • couple • us
10
Everything was amazing
Pros:

Outside view

Cons:

No complaints

2026-06-13 • via Nuitee
H
howard • couple • us
9
2026-06-01 • via Nuitee
A
Ana • solo_traveller • us
10
2026-05-31 • via Nuitee
C
Caroline • solo_traveller • gb
8
2026-05-30 • via Nuitee
L
Lynejerrika • solo_traveller • us
10
2026-05-30 • via Nuitee
L
LaTasha • couple • us
10
Enjoyed our stay. Can’t wait to go back
Pros:

Everything

Cons:

Nothing

2026-05-27 • via Nuitee
7
716thomas • Family • Starkville, Mississippi
6
Average - Feels isolated.
Pros:

Location is ok, a block off the back side of the Galleria, it is a joint hotel of part AC and part Residence Inn, the parking garage is a long distance from the AC front desk and elevators. You have to go to the 1st floor make your way through the meeting room hallway to the lobby and then across lobby if bringing in bags. Front desk was helpful. One note they do have a breakfast but it is not complementary but apparently on the other side of the same lobby the Residence inn folks have free breakfast. An odd arrangement.

We were placed in a hearing accessible room, the strobes in the room apparently have never been cleaned as they have mildew or mold growing on them. The room was a bit banged up. But fine. Bed was comfortable.

It is a large property and on the day we were leaving only one of two elevators were working on our side and it took quite a while to get on one. We ended up riding up and then down as we had been waiting 10 minutes.

overall I would say its an average hotel property.

2026-05-26 • via Tripadvisor