Residence Inn By Marriott Dallas By The Galleria

Hotels
Residence Inn
9.1 (380 reviews)
5460 James Temple Dr , Dallas , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Great location
Cons:
Limited breakfast variety
Parking costs
Some furniture needs updating

Categories

Cleanliness
9.35
Overall cleanliness was praised across multiple reviews, with many mentioning clean rooms and facilities.
Service
9.85
The service received high praise, especially from reviews highlighting Jonathan's exceptional bar service and attentive staff.
Location
9.35
Location was frequently mentioned positively, being close to the Galleria mall and shopping center.
Room Quality
8.85
Room quality is generally good, with mentions of clean and comfortable rooms, but some furniture may need updating.
Amenities
8.85
Amenities received a positive note, with good references to the pool, gym, and lobby, though improvements could be made.
Value for Money
8.35
Value for money appears average, with some guests feeling parking and breakfast offerings could be better.
Food and Beverage
8.35
Food and Beverage options were noted as satisfactory but with limited variety for breakfast during the week.
Overall Experience
9.85
Overall experiences shared are highly positive, with multiple guests suggesting they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:12

Property Description

Luxurious Amenities and Services
Residence Inn By Marriott Dallas By The Galleria offers a range of upscale amenities including free bikes, an outdoor swimming pool, and a garden, ensuring a relaxing stay for guests.

Comfortable and Well-Equipped Rooms
Each air-conditioned room at this 3-star hotel features modern conveniences such as a flat-screen TV, a safety deposit box, and a private bathroom with a shower, providing a comfortable retreat after a day of exploring Dallas.

Convenient Location
Located close to popular attractions like Preston Center and Highland Park Village, and just a short distance from Dallas Love Field Airport, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Residence Inn By Marriott Dallas By The Galleria now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Guest Reviews

9.1
Based on 380 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 9.85
M
Michelle family_with_children us
10
Great property
Pros:

Staff provided superb service. We kind of messed up our reservations and there were delightfully helpful with all of that. Rooms are beautiful, clean and spacious.

Cons:

The Residence Inn is attached to the marriott AC property, which is a little confusing. And they separated the breakfasts between the two hotels which made us feel a little "second class".

2026-02-12 via Nuitee
I
Irene solo_traveller us
10
2026-01-28 via Nuitee
C
Carrie family_with_children us
9
Pros:

Very nice facility that was clean and what you would expect from a Marriott facility. The location worked great for our needs.

Cons:

Everything was fine.

2026-01-28 via Nuitee
C
Cannisha couple us
10
2026-01-22 via Nuitee
N
Noemi extended_group us
10
Great stay, will book same hotel for my next trip to dallas
Pros:

Cleaningness, how sweet and welcoming the staff was, and the breakfast

2026-01-19 via Nuitee
J
Jasmine couple us
9
2026-01-19 via Nuitee
T
Terry “Scott” couple us
10
2026-01-13 via Nuitee
K
Kanisha couple us
10
2026-01-05 via Nuitee
I
Irene family_with_children ng
9
Pros:

Excellent team

Cons:

None

2026-01-05 via Nuitee
C
Chadwick family_with_children us
10
2025-12-13 via Nuitee
J
jessica solo_traveller us
10
2025-12-13 via Nuitee
J
jasoneH5358XY Friends getaway
10
Top Tier experience
Pros:

Misty is one of the most amazing individuals I’ve met since being here in Dallas for the first time. Meeting her here at the Marriott , and assisting me in becoming a BONVOY member on top of it all. She has truly made this experience even more special.

2025-12-12 via Tripadvisor
N
Nicholas couple us
10
It was ok
Pros:

Clean quiet

Cons:

Shower didn’t have a curtain

2025-12-09 via Nuitee
L
leila couple ae
9
It will be my Always Choice in Dallas
Pros:

cleanliness, good location, friendly staff, good amenities (pool, laundry, Gym) , nice lobby nice bar

Cons:

some furniture in the room needs to be changed
also the rooms are a little dark due the colours they used for curtain and carpet and furniture
breakfast team are amazing but the options for breakfast wasn’t changing in whole week only in weekend they had some small changes.

2025-12-06 via Nuitee
H
Hui solo_traveller us
8
2025-12-03 via Nuitee
H
Hui family_with_children us
8
2025-12-03 via Nuitee
D
David family_with_children us
8
Pros:

Very enjoyable. I will be back.

Cons:

Parking

2025-12-01 via Nuitee
C
Cherry Ann couple us
10
2025-11-20 via Nuitee
D
Dodd couple us
8
Upgrading to the AC Marriot if I stay here again.
Pros:

Enjoyed the walk-in shower.
The gym was better than most other places I've stayed.
Parking garage (needs larger parking spaces)

Cons:

The walk-in shower, it needs a little longer barrier wall and the showerhead needs mor articulation. This will greatly reduce the amount of splash out. The showerhead angle is practically set to shoot water outside of the shower.

Finding the parking lot entrance (Google was lacking). $25 a day?! We're already paying to stay at the hotel.
1 building, 2 hotels.
2 different breakfast bars, one for each hotel. AC Marriot has a very good looking one while the Residence is just a little better than the average Holiday Inn.
Checking in, the concier knew which hotel I was staying at and pointed me to the AC Marriot breakfast bar location, but not the Residence breakfast bar. Found out the following morning that he was mistaken. Disappointing.
Both hotels use the same check-in desk.
Need to put the Wi-Fi password in the Rooms.
Let guests use their room keys for the parking garage entry and exit instead of a flimsy paper tag.
Parking garage has too many "compact" car spaces and not enough full-size (normal) vehicle spaces.

2025-10-30 via Nuitee
J
jeannebM1137UK Business
10
Excellent bar service
Pros:

Jonathan at the bar was amazing! The 30% off of wine was a great deal and the bonvoy member charcuterie board was a nice surprise. When you spend a lot of time away from home it felt very comfy. Thank you Jonathan for your warm hospitality! You are amazing .

2025-10-29 via Tripadvisor