AC Hotel By Marriott Santa Marta

Hotels
AC Hotels by Marriott
8.9 (1441 reviews)
Calle 23 Numero 1C-37 , Santa Marta , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Small bathrooms
High prices for some items

Categories

Cleanliness
8.81
The hotel was very clean and well-maintained, with excellent room service.
Service
9.28
Customers noted friendly and attentive service, particularly in the restaurant area.
Location
9.32
The hotel is conveniently located near the center, making it easy to access various attractions.
Room Quality
8.77
Rooms were generally well-liked, although some mentioned smaller bathrooms.
Amenities
8.8
Facilities such as the pool and breakfast offerings were well-received.
Value for Money
8.26
While some guests found certain prices high, the overall value was seen as good.
Food and Beverage
8.81
Breakfast and dining experiences were praised, though pricing concerns were mentioned for specific items.
Overall Experience
9.18
Overall satisfaction was high, with various specific aspects contributing positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:07

Property Description

Luxurious Amenities and Services

AC Hotel By Marriott Santa Marta, located just steps away from Bahía de Santa Marta Beach, offers a luxurious stay with free bikes, private parking, and an inviting outdoor pool. Guests can also enjoy the convenience of a fitness centre, restaurant, and round-the-clock room service.

Elegant and Comfortable Rooms

Each air-conditioned room at the hotel is thoughtfully equipped with modern amenities such as a coffee machine, flat-screen TV, and a safety deposit box. The plush bedding and private bathrooms with showers ensure a comfortable and relaxing stay for every guest.

Convenience and Accessibility

With a 24-hour front desk, free WiFi, and proximity to key attractions like Santa Marta Marina and the city centre, AC Hotel By Marriott Santa Marta provides the perfect blend of convenience and luxury for travelers. Book your stay now for an unforgettable experience.

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1441 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 9.18
J
Joeseph couple us
9
Cons:

The price, the price of the mini bar, the price of the drinks at the pool… it is not competitive with other high-quality hotels in Santa Marta

2026-04-11 via Nuitee
I
Ilvis Patricia family_with_children co
10
Consentidos
Pros:

Todo. Desde la amabilidad del personal, la comida, el aseo en la habitación y el ha er recibido y consentido a mi mascota Enzo.

Cons:

Irnos.todo fue 100% satisfactorio

2026-04-10 via Nuitee
H
Himad couple co
10
2026-04-09 via Nuitee
M
Melanie solo_traveller gb
10
Amazing!
Pros:

Staff, hospitality and the accommodation itself!

Cons:

X

2026-04-07 via Nuitee
T
Tania couple co
3
No se comporta como un hotel de cuatro estrellas.
Pros:

Lo único bueno es la ubicación.

Cons:

Definitivamente no se comporta como un hotel de cuatro estrellas.
Nadie nos ayudó con las maletas al hacer check in.
La habitación es sumamente incómoda, tanto la ducha como el inodoro están enclaustrados, es totalmente claustrofóbico.
Había suciedad en la habitación.
La cantidad en el buffet de desayuno era buena, pero por desgracia, no así la calidad. Poca variedad de fruta, poca calidad en carnes frías y quesos, pan seco…
Tuvimos que esperar bastante para conseguir una mesa en el desayuno.

2026-04-06 via Nuitee
O
Oscar Daniel couple co
10
2026-04-06 via Nuitee
N
Noris Luz solo_traveller co
10
Comodidad y confort
Pros:

Todo

2026-04-06 via Nuitee
M
María family_with_children co
9
We had a great stay overall thanks to the amazing location. The hotel is perfectly situated near Parque de los Novios an
Pros:

We loved the hotel's location. It's right near Parque de los Novios and many great restaurants. It is also very close to the boardwalk and the marina, which made it so easy to catch a boat to the Tayrona beaches

Cons:

Need to update the bathroom and sink. Also, the door does not close properly.

2026-04-05 via Nuitee
O
OSCAR FERNANDO couple co
10
2026-04-04 via Nuitee
T
TORRES BERGOVENKO family_with_children co
9
Pros:

La vista y la ubicación. Espectacular.

Cons:

Le hace falta accesorios en la ducha para colgar la ropa o las toallas.

2026-04-04 via Nuitee
M
Maria Cecilia family_with_children uy
10
Un gran hotel de nivel internacional con excelente ubicacion
Pros:

La amplitud y equipamiento de la habitacion, la comodidad de las camas y el variadisimo y exquisito desayuno. Tambien la ubicacion, cerca del centro, para salir a caminar, cercania a plaza de los novios y el puerto para paseos en botes.

Cons:

La piscina si bien es grande y ubicada en 4to piso con servicio de bar y restaurant, le faltaba un toque de naturaleza , con mas vegetacion circundante. No la usamos.

2026-04-04 via Nuitee
V
Victor Alfonso family_with_children co
10
Pros:

Las habitaciones

Cons:

La piscina ventea mucho aire8

2026-04-04 via Nuitee
E
Elyse couple ca
7
Cons:

Water dispenser wasn’t replaced on our floor. Loud pool area.

2026-04-02 via Nuitee
D
Diana family_with_children co
10
2026-04-02 via Nuitee
E
Elisabeth Antoinette couple de
10
Pros:

Es war wirklich sehr schön und das Frühstück war lecker! Das Hotel liegt in perfekter Laufweite zur Innenstadt und zum Strand.

Cons:

Die Fahrstühle sind etwas langsam, aber das ist nicht schlimm.

2026-04-02 via Nuitee
M
Megi couple ch
8
Dennoch sehr empfehlenswert
Pros:

Alles top, tolle zimmer toller Pool tolle Anlage.

Cons:

Das Essen fanden wir leider nicht so toll, Chirrasco Steak war im vergleich zu anderen Steaks in Kolumbien keine gute Wahl im Hotelrestaurant. Jedoch war das personal sehr nett und hat es uns zurückerstattet.

2026-04-01 via Nuitee
F
Fernando family_with_children cl
9
2026-03-31 via Nuitee
G
GAGLIANO couple ar
1
Caos
Pros:

Nada

Cons:

Todo malo en especial el personal

2026-03-30 via Nuitee
J
Jose Alexander couple co
7
Esperaba mas
Pros:

La ubicacion y aseo del lugar

Cons:

Hay detalles, como por ejemplo el cafe en las habitaciones en otros hoteles de la misma gama se incluye a diario los pods para el cafe y en este solo fue el primer dia. Asi mismo tampoco recargan las botellas de agua a diario. El desayuno no tiene opciones claramente veganas, mas que la fruta.Algo básico como tener leches vegetales.

2026-03-30 via Nuitee
D
Diana Milena couple co
10
2026-03-29 via Nuitee