AC Hotel By Marriott Santa Marta

Hotels
AC Hotels by Marriott
8.9 (1411 reviews)
Calle 23 Numero 1C-37 , Santa Marta , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Small bathrooms
High prices for some items

Categories

Cleanliness
8.81
The hotel was very clean and well-maintained, with excellent room service.
Service
9.28
Customers noted friendly and attentive service, particularly in the restaurant area.
Location
9.32
The hotel is conveniently located near the center, making it easy to access various attractions.
Room Quality
8.77
Rooms were generally well-liked, although some mentioned smaller bathrooms.
Amenities
8.8
Facilities such as the pool and breakfast offerings were well-received.
Value for Money
8.26
While some guests found certain prices high, the overall value was seen as good.
Food and Beverage
8.81
Breakfast and dining experiences were praised, though pricing concerns were mentioned for specific items.
Overall Experience
9.18
Overall satisfaction was high, with various specific aspects contributing positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:07

Property Description

Luxurious Amenities and Services

AC Hotel By Marriott Santa Marta, located just steps away from Bahía de Santa Marta Beach, offers a luxurious stay with free bikes, private parking, and an inviting outdoor pool. Guests can also enjoy the convenience of a fitness centre, restaurant, and round-the-clock room service.

Elegant and Comfortable Rooms

Each air-conditioned room at the hotel is thoughtfully equipped with modern amenities such as a coffee machine, flat-screen TV, and a safety deposit box. The plush bedding and private bathrooms with showers ensure a comfortable and relaxing stay for every guest.

Convenience and Accessibility

With a 24-hour front desk, free WiFi, and proximity to key attractions like Santa Marta Marina and the city centre, AC Hotel By Marriott Santa Marta provides the perfect blend of convenience and luxury for travelers. Book your stay now for an unforgettable experience.

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1411 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 9.18
V
Valentina extended_group de
8
Nice hotel with great location.
Pros:

This is my second time staying here, great location, nice room, and very good breakfast. The pool area is nice and the view is also amazing.

Cons:

The room did not smell that well (a little bit moldy) and you can totally see that the furnitures are getting old. I wish there were some shampoo and body wash in the bathroom, which wasn't super clean.

2026-02-14 via Nuitee
J
JULIO ALFONSO couple co
9
2026-02-14 via Nuitee
J
JUAN DAVID couple co
7
Muy buen hotel para descansar
Pros:

El personal extremadamente amable, especialmente Nara y Valentina. Se portaron muy bien con nosotros y fueron muy acogedores. La cama MUY cómoda, estuvo increíble. La vista preciosa desde el piso 19. Las instalaciones del hotel están en muy buen estado de conservación y limpieza. El desayuno buffet muy rico. En general es un hotel muy cómodo para ir a dormir y descansar si la mayoría de planes van a ser afuera. Quedamos muy contentos y agradecidos con nuestra estadía. Gracias a todo el equipo AC Hotel Santa Marta!

Cons:

La ducha tenía un problema de diseño y cuando nos bañábamos se inundaba el piso y el cubículo del inodoro. Nos hizo falta espacio para guardar nuestra ropa (cajones). Faltan más espacios (zonas sociales) para pasar tiempo. Nos hizo mucha falta que no hubiera Sauna, Turco o una zona dedicada para Spa (los masajes son en la piscina o en la habitación por una empresa tercerizada que tiene convenio con el hotel). El horario del desayuno es muy corto: termina a las 10:00AM (muy temprano para los que nos gusta dormir hasta tarde!) y a esa hora ya hay menos cosas. El WiFi muy intermitente, se caía a cada rato que queríamos ver una película.

2026-02-14 via Nuitee
S
Simone solo_traveller it
10
2026-02-14 via Nuitee
M
Marcela extended_group co
8
Pros:

La ubicación, el personal. El desayuno. La limpieza

Cons:

Los baños no tienen para cerrar la puerta, si vas en grupo es incómodo se tiende abrir.
Limpiar los vidrios de la piscina para tener una mejor vista.

2026-02-13 via Nuitee
M
Marc couple ca
10
Pros:

Excellent personnel. Tout un service!

2026-02-13 via Nuitee
A
Alejandra couple ec
10
Perfecto
Pros:

Todo maravilloso

2026-02-13 via Nuitee
W
Wilson Prieto family_with_children co
9
Pros:

Muy buen Desayuno y las habitaciones cómodas y limpias

2026-02-13 via Nuitee
B
Bryan solo_traveller pe
10
Pros:

Todo definitivamente

Cons:

Nada

2026-02-12 via Nuitee
E
Erik couple se
10
Great modern hotel with great poolarea
Pros:

Great pool good size for swimming.
Breakfast was very good.

Cons:

Sunday afternoon there is a DJ at the pool. Good for some, not for us.

2026-02-12 via Nuitee
D
Dennis solo_traveller nl
9
2026-02-11 via Nuitee
H
Helen solo_traveller gb
10
Fabulous, great service and facilities and perfect location
Pros:

Fantastic- the room, the pool, location, restaurant- everything was exactly as described and as photographs. Staff were super efficient and absolutely lovely - at the reception, restaurant, bars etc. location fab - 2 mins walk to the harbour where day cruises sail from, and maybe 5 to the cathedral and 10 to the amazing gold museum.

Cons:

Nothing. Well, I would have liked some powdered milk for the coffee but that is a tiny thing 😂

2026-02-10 via Nuitee
Y
Yaine extended_group co
10
Pros:

Excelente experiencia en AC Hotel by Marriott Santa Marta. El servicio fue increíble, todo el personal muy amable. Las habitaciones son cómodas y limpias, y la ubicación es muy buena.

El desayuno buffet es muy completo y delicioso. En general, me gustó todo jaja.
¡Súper recomendado, volvería sin pensarlo!

2026-02-10 via Nuitee
G
Gomez Ozuna family_with_children mx
10
Pros:

La ubicación

Cons:

El baño y la regadera

2026-02-09 via Nuitee
M
MARIANNE family_with_children cl
10
Pros:

Las instalaciones y la ubicación

Cons:

Todo me gusto.

2026-02-09 via Nuitee
T
Triggianese couple ch
10
Pros:

L’établissement est idéal si vous recherchez le confort, et le personnel est disponible pour répondre à toute demande particulière.

2026-01-31 via Nuitee
G
Guillermo solo_traveller co
10
Placentera
Pros:

Su pulcritud y buena disposicion para atenderlo a uno

Cons:

N/A

2026-01-31 via Nuitee
L
lilibet extended_group co
10
Muy bueno
Pros:

La atención del personal en especial los chicos de A&B. La ubicación .

Cons:

Relación calidad precio

2026-01-31 via Nuitee
M
Mariana couple co
10
Muy bien ubicado
Pros:

Muy bien

Cons:

El desayuno

2026-01-30 via Nuitee
V
victor solo_traveller cr
10
Excelente
Pros:

Ubicación , calidad del restaurante

Cons:

Nada

2026-01-29 via Nuitee