AC Hotel By Marriott Santa Marta

Hotels
AC Hotels by Marriott
8.9 (1550 reviews)
Calle 23 Numero 1C-37 , Santa Marta , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Small bathrooms
High prices for some items

Categories

Cleanliness
8.81
The hotel was very clean and well-maintained, with excellent room service.
Service
9.28
Customers noted friendly and attentive service, particularly in the restaurant area.
Location
9.32
The hotel is conveniently located near the center, making it easy to access various attractions.
Room Quality
8.77
Rooms were generally well-liked, although some mentioned smaller bathrooms.
Amenities
8.8
Facilities such as the pool and breakfast offerings were well-received.
Value for Money
8.26
While some guests found certain prices high, the overall value was seen as good.
Food and Beverage
8.81
Breakfast and dining experiences were praised, though pricing concerns were mentioned for specific items.
Overall Experience
9.18
Overall satisfaction was high, with various specific aspects contributing positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:07

Property Description

Luxurious Amenities and Services

AC Hotel By Marriott Santa Marta, located just steps away from Bahía de Santa Marta Beach, offers a luxurious stay with free bikes, private parking, and an inviting outdoor pool. Guests can also enjoy the convenience of a fitness centre, restaurant, and round-the-clock room service.

Elegant and Comfortable Rooms

Each air-conditioned room at the hotel is thoughtfully equipped with modern amenities such as a coffee machine, flat-screen TV, and a safety deposit box. The plush bedding and private bathrooms with showers ensure a comfortable and relaxing stay for every guest.

Convenience and Accessibility

With a 24-hour front desk, free WiFi, and proximity to key attractions like Santa Marta Marina and the city centre, AC Hotel By Marriott Santa Marta provides the perfect blend of convenience and luxury for travelers. Book your stay now for an unforgettable experience.

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1550 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 9.18
S
Shakira couple co
10
2026-05-23 via Nuitee
J
JUAN SEBASTIAN couple co
10
Pros:

Todo

2026-05-22 via Nuitee
E
Elin Sofie family_with_children no
9
Flott bassengområdet og god seng
Pros:

Bassengområdet var flott. God seng og god hodepute. Grei frokost.

Cons:

Rommet vi bodde på var veldig slitt, spesielt gulvet.

2026-05-22 via Nuitee
F
Friederike solo_traveller pa
6
2026-05-21 via Nuitee
S
Sözen extended_group de
10
Hat alles gepasst und das Personal war stets hilfsbereit, sehr freundlich und sehr nett!
Pros:

War alles vollkommen in Ordnung!

2026-05-21 via Nuitee
E
Elisa M solo_traveller es
10
2026-05-20 via Nuitee
D
Diana couple co
9
Descanso Familiar
Pros:

Las instalaciones. La ubicación, cercano a todos. El personal muy amable.

Cons:

En la piscina no se permitía en ingreso de mascotas, aún así, permitieron que otros huéspedes las ingresaran a este lugar. Está bien ser Pet Friendly, pero si no está permitido el ingreso en algún lugar, se debe cumplir

2026-05-20 via Nuitee
L
Laura Vanessa family_with_children co
9
Santa Marta es todo lo que está bien!!!
Pros:

El ambiente en la piscina 10/10, vista genial y música todo el tiempo. La habitación amplia y comoda con vista al mar. Desayuno tipo Buffet, la comida es deliciosa, la atención en el restaurante es buena. El hotel tiene buena ubicación, cerca al parque de los novios para comer si se quiere algo diferente a la comida de allí. Celebré mi cumpleaños allí y ese día el restaurante se destacó con la atención del personal. Ofrecen un recorrido a Playa Calderón incluido por el hospedaje allí.

Cons:

El gimnasio nada que ver, super pequeño, las máquinas dañadas, no pude entrenar. Mejoraría la atención en recepción y el recibimiento de los huéspedes.

2026-05-19 via Nuitee
W
WHITNEY family_with_children co
10
GENIAL!
Pros:

Súper limpio, una vista genial y el personal muy atento a todo.

Cons:

Todo me gustó, mi única sugerencia que el baño debe tener un cierre o cerradura.

2026-05-19 via Nuitee
K
Karolay couple co
10
2026-05-18 via Nuitee
A
ALEJANDRO solo_traveller co
9
2026-05-17 via Nuitee
Y
YHON FREDI solo_traveller co
8
2026-05-16 via Nuitee
R
Ricardo family_with_children co
9
2026-05-16 via Nuitee
A
Alison couple be
10
Ils nous ont accueillis plutôt sans problème, le confort de cet hôtel est parfait !
Pros:

La clim et la piscine

Cons:

Rien

2026-05-16 via Nuitee
E
Edwin couple co
10
Buena
Pros:

Limpieza

Cons:

Habitación un poco pequeña. Los
Baños no son tan cómodos

2026-05-13 via Nuitee
T
Tiago extended_group pt
7
2026-05-12 via Nuitee
T
Tiago solo_traveller pt
7
2026-05-12 via Nuitee
W
Wilson Flavio couple co
6
Pros:

Está muy bien ubicado, tiene buena vista y la atención del personal es muy buena.

Cons:

La distribución de la habitación era rara. El lavamanos, la ducha y el inodoro estaban separados uno de otro y todo era poco práctico. Así mismo, los vidrios estaban bastante sucios, lo que opacaba la vista.

2026-05-11 via Nuitee
S
Sandra couple co
10
2026-05-08 via Nuitee
W
wilfredo solo_traveller co
9
2026-05-07 via Nuitee