AC Hotel By Marriott Santa Marta

Hotels
•
AC Hotels by Marriott
8.9 (1680 reviews)
Calle 23 Numero 1C-37 , Santa Marta , CO

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Small bathrooms
High prices for some items

Categories

Cleanliness
8.81
The hotel was very clean and well-maintained, with excellent room service.
Service
9.28
Customers noted friendly and attentive service, particularly in the restaurant area.
Location
9.32
The hotel is conveniently located near the center, making it easy to access various attractions.
Room Quality
8.77
Rooms were generally well-liked, although some mentioned smaller bathrooms.
Amenities
8.8
Facilities such as the pool and breakfast offerings were well-received.
Value for Money
8.26
While some guests found certain prices high, the overall value was seen as good.
Food and Beverage
8.81
Breakfast and dining experiences were praised, though pricing concerns were mentioned for specific items.
Overall Experience
9.18
Overall satisfaction was high, with various specific aspects contributing positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:07

Property Description

Luxurious Amenities and Services

AC Hotel By Marriott Santa Marta, located just steps away from Bahía de Santa Marta Beach, offers a luxurious stay with free bikes, private parking, and an inviting outdoor pool. Guests can also enjoy the convenience of a fitness centre, restaurant, and round-the-clock room service.

Elegant and Comfortable Rooms

Each air-conditioned room at the hotel is thoughtfully equipped with modern amenities such as a coffee machine, flat-screen TV, and a safety deposit box. The plush bedding and private bathrooms with showers ensure a comfortable and relaxing stay for every guest.

Convenience and Accessibility

With a 24-hour front desk, free WiFi, and proximity to key attractions like Santa Marta Marina and the city centre, AC Hotel By Marriott Santa Marta provides the perfect blend of convenience and luxury for travelers. Book your stay now for an unforgettable experience.

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Location

Guest Reviews

8.9
Based on 1680 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 9.18
N
Najer • couple • co
10
2026-09-10 • via Nuitee
B
Betsy • couple • co
10
Bien
Pros:

Todo

Cons:

Nada

2026-09-08 • via Nuitee
L
López • couple • co
9
PLÁCIDA
Pros:

zona de piscina, desayuno

Cons:

Durante nuestra estancia vivimos el temblor del 10 de agosto. Notamos con preocupación que no se activó ninguna alarma ni protocolo de alerta para los huéspedes. Al intentar evacuar desde el piso 6 por las escaleras más cercanas a la habitación 608, nos encontramos con que la puerta de salida de emergencia en el primer piso tenía candado. Esto nos obligó a reaccionar por cuenta propia, subir nuevamente y buscar una ruta alternativa a través del parqueadero en el piso 3 para poder bajar por el ascensor. Es urgente e indispensable que el hotel revise sus protocolos de seguridad y mantenga las vías de evacuación despejadas y funcionales ante una emergencia como esta.

2026-09-07 • via Nuitee
A
Adriana • couple • es
7
Correcto
Pros:

Desayuno muy bueno y las instalaciones, piscina y habitaciones estan bien.

2026-09-06 • via Nuitee
L
Luis • couple • us
10
2026-09-05 • via Nuitee
J
JAIRO ANDRES • family_with_children • co
9
UNA GRAN OPCIÓN EN SANTA MARTA
Pros:

El Hotel y el personal es excelente. Gran calidez humana. La calidad de la comida si deja mucho que desear, aunque debo aclarar que solo pedí una picada mediante Room Service y francamente de muy mala calidad. Tanto así que preferí no pedir nada más los siguientes días. El servicio de cocteles en piscina lo usé y fue satisfactorio.

Cons:

La comida no fue buena

2026-09-04 • via Nuitee
D
Duván Arley • couple • co
10
Pros:

Cerca de todo

2026-09-04 • via Nuitee
T
Tatiana • solo_traveller • co
8
Pros:

La comida del buffet y las opciones de menú del almuerzo muy ricas, la playa queda a dos cuadras y está bien aunque tiene algas, sin embargo, el hotel tiene un convenio con una playa privada cercana y se puede acceder al servicio fácilmente

2026-09-02 • via Nuitee
L
Luis • couple • pe
7
Confortable
Pros:

Las habitaciones

Cons:

La caja de seguridad nunca la repararon a pesar de haberlo solicitado 4 dias seguidos

2026-09-02 • via Nuitee
G
german • solo_traveller • co
10
Pros:

Limpieza

2026-09-01 • via Nuitee
A
Alkobi • extended_group • il
7
2026-09-01 • via Nuitee
T
Theodoros • solo_traveller • gr
9
Pros:

Το μέγεθος του δωματίου και το κρεβάτι.

Cons:

Η μυρωδιά του χώρου στο ισόγειο (ρεσεψιόν).
Μύριζε σαν βρώμικη τουαλέτα.

2026-08-31 • via Nuitee
M
Marlon • extended_group • co
8
Comodo y bien ubicado
Pros:

Excelente ubicación y comodidad

Cons:

Nada

2026-08-31 • via Nuitee
J
Jessica • couple • pe
5
2026-08-30 • via Nuitee
V
Viviana • extended_group • au
5
2026-08-29 • via Nuitee
L
Lefemine • couple • us
8
Would recommend and stay again
Pros:

Great room and great breakfast. They checked us in late and coordinated our transportation. Held our bags for the day. They also allowed us to use the pool area after check out which was very nice.

Cons:

Our room keys did not work on the elevator well.

2026-08-29 • via Nuitee
A
Adriana • couple • co
7
2026-08-27 • via Nuitee
C
Cindy • extended_group • co
10
2026-08-27 • via Nuitee
L
Lisa • couple • fr
8
2026-08-26 • via Nuitee
C
CLEMENT • couple • fr
10
2026-08-26 • via Nuitee