AC Hotel By Marriott Santa Marta

Hotels
•
AC Hotels by Marriott
8.9 (1519 reviews)
Calle 23 Numero 1C-37 , Santa Marta , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Small bathrooms
High prices for some items

Categories

Cleanliness
8.81
The hotel was very clean and well-maintained, with excellent room service.
Service
9.28
Customers noted friendly and attentive service, particularly in the restaurant area.
Location
9.32
The hotel is conveniently located near the center, making it easy to access various attractions.
Room Quality
8.77
Rooms were generally well-liked, although some mentioned smaller bathrooms.
Amenities
8.8
Facilities such as the pool and breakfast offerings were well-received.
Value for Money
8.26
While some guests found certain prices high, the overall value was seen as good.
Food and Beverage
8.81
Breakfast and dining experiences were praised, though pricing concerns were mentioned for specific items.
Overall Experience
9.18
Overall satisfaction was high, with various specific aspects contributing positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:07

Property Description

Luxurious Amenities and Services

AC Hotel By Marriott Santa Marta, located just steps away from Bahía de Santa Marta Beach, offers a luxurious stay with free bikes, private parking, and an inviting outdoor pool. Guests can also enjoy the convenience of a fitness centre, restaurant, and round-the-clock room service.

Elegant and Comfortable Rooms

Each air-conditioned room at the hotel is thoughtfully equipped with modern amenities such as a coffee machine, flat-screen TV, and a safety deposit box. The plush bedding and private bathrooms with showers ensure a comfortable and relaxing stay for every guest.

Convenience and Accessibility

With a 24-hour front desk, free WiFi, and proximity to key attractions like Santa Marta Marina and the city centre, AC Hotel By Marriott Santa Marta provides the perfect blend of convenience and luxury for travelers. Book your stay now for an unforgettable experience.

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1519 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 9.18
O
Otto • solo_traveller • ch
9
Sehr gutes Hotel an guter Lage
Pros:

Die Lage des Hoteles ist sehr gut, und das Essen ist auch sehr gut.

2026-04-25 • via Nuitee
D
Duvan Felipe • couple • co
10
Ubicación perfecta y comodidad garantizada
Pros:

El desayuno es super delicioso, siempre tuvimos una atención excelente, todo el personal es super amable y esta super pendiente de todo lo que uno pueda necesitar.

Cons:

Todo estuvo perfecto.

2026-04-25 • via Nuitee
C
Caroline • couple • fr
9
2026-04-24 • via Nuitee
Y
Yonny • extended_group • co
7
Estuve bien
Pros:

La comida y especial el servicio de las chicas del restaurante.

Cons:

No hay camareros para ayudarle a uno con las meletas y no explican muy bien cuando uno llega

2026-04-23 • via Nuitee
E
Echeverria • extended_group • co
5
Pros:

Ubicación

Cons:

Al llegar la recepción estaba sola, no cuenta con personal para ayudar a trasladar el equipaje, el servicio de atención al cliente en la recepción muy regular, en el bar y restaurante muy buena atención.

2026-04-21 • via Nuitee
M
Martin • couple • ca
10
Pros:

The balcony was a pleasant surprise

2026-04-19 • via Nuitee
P
Paula Andrea • family_with_children • co
10
Desayunos increíbles, comida buen Isis a atencion espectacular del personal, bebidas deliciosas en el bar de la piscina
Pros:

Todo

Cons:

lo único es que tenia al lado de mi habitación un extranjero que no paraba de fumar y me tocaba cerrar el balcón porque su humo invadía la mía y me incomodaba mucho.

2026-04-17 • via Nuitee
J
Jorge • couple • co
10
2026-04-16 • via Nuitee
J
Juan • couple • co
7
Pros:

El sector donde está ubicado

Cons:

Falta mucho mantenimiento a las instalaciones, y las personas del servicio del hotel les falta mucha capacitación en servicio al cliente

2026-04-16 • via Nuitee
G
Gustavo • family_with_children • co
10
Chévere chévere ay ay chévere
Pros:

Todooooooooooooooooooooooooo todoooooooooo todooooooooooooooooo

Cons:

Nada nada nadaaaaaaaaaa

2026-04-15 • via Nuitee
R
Rodriguez Castillo • couple • co
10
Comodidad y buen servicio
Pros:

El trato de los colaboradores

Cons:

No es culpa del hotel pero enfrente están construyendo un edificios y el ruido de la obra es molesto durante el día

2026-04-15 • via Nuitee
A
ALEXANDER • family_with_children • co
7
Pros:

Desayuno básico. No es malo pero es bien básico

Cons:

Los baños se sienten cheap para ser este hotel

2026-04-14 • via Nuitee
M
Miguel • couple • co
10
Magnífica
Pros:

La comida es excelente, el personal del hotel 10/10, las camas super cómodas y la excelente ubicación en el centro histórico, todo perfecto

2026-04-13 • via Nuitee
P
Pablo • family_with_children • co
10
2026-04-13 • via Nuitee
J
JUAN MANUEL • solo_traveller • co
8
Tiempo de trabajo
Pros:

Limpio y moderno, desayuno excelente

Cons:

Baño de la habitación

2026-04-12 • via Nuitee
M
Mabel • solo_traveller • co
10
2026-04-12 • via Nuitee
M
Mabel • solo_traveller • co
10
Pros:

Atención del personal . instalaciones . Ubicación . Desayuno

2026-04-12 • via Nuitee
J
Joeseph • couple • us
9
Cons:

The price, the price of the mini bar, the price of the drinks at the pool… it is not competitive with other high-quality hotels in Santa Marta

2026-04-11 • via Nuitee
I
Ilvis Patricia • family_with_children • co
10
Consentidos
Pros:

Todo. Desde la amabilidad del personal, la comida, el aseo en la habitación y el ha er recibido y consentido a mi mascota Enzo.

Cons:

Irnos.todo fue 100% satisfactorio

2026-04-10 • via Nuitee
H
Himad • couple • co
10
2026-04-09 • via Nuitee