AC Hotel By Marriott Santa Marta

Hotels
•
AC Hotels by Marriott
8.9 (1441 reviews)
Calle 23 Numero 1C-37 , Santa Marta , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Small bathrooms
High prices for some items

Categories

Cleanliness
8.81
The hotel was very clean and well-maintained, with excellent room service.
Service
9.28
Customers noted friendly and attentive service, particularly in the restaurant area.
Location
9.32
The hotel is conveniently located near the center, making it easy to access various attractions.
Room Quality
8.77
Rooms were generally well-liked, although some mentioned smaller bathrooms.
Amenities
8.8
Facilities such as the pool and breakfast offerings were well-received.
Value for Money
8.26
While some guests found certain prices high, the overall value was seen as good.
Food and Beverage
8.81
Breakfast and dining experiences were praised, though pricing concerns were mentioned for specific items.
Overall Experience
9.18
Overall satisfaction was high, with various specific aspects contributing positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:07

Property Description

Luxurious Amenities and Services

AC Hotel By Marriott Santa Marta, located just steps away from Bahía de Santa Marta Beach, offers a luxurious stay with free bikes, private parking, and an inviting outdoor pool. Guests can also enjoy the convenience of a fitness centre, restaurant, and round-the-clock room service.

Elegant and Comfortable Rooms

Each air-conditioned room at the hotel is thoughtfully equipped with modern amenities such as a coffee machine, flat-screen TV, and a safety deposit box. The plush bedding and private bathrooms with showers ensure a comfortable and relaxing stay for every guest.

Convenience and Accessibility

With a 24-hour front desk, free WiFi, and proximity to key attractions like Santa Marta Marina and the city centre, AC Hotel By Marriott Santa Marta provides the perfect blend of convenience and luxury for travelers. Book your stay now for an unforgettable experience.

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1441 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 9.18
M
Marek • family_with_children • pl
8
Pros:

Wszystko

Cons:

Nic

2026-03-13 • via Nuitee
G
george • family_with_children • us
10
Comfortable hotel, great location, decent breakfast, friendly staff.
Pros:

Friendly and welcoming staff. They were especially helpful to my wife's family when we were experiencing a difficult situation with another hotel.

Cons:

Everything was nice!

2026-03-13 • via Nuitee
C
Carlos • family_with_children • cl
9
Agradable
Pros:

Excelente servicio en el restaurante y piscina.

Cons:

Falta más variedad en el restaurant

2026-03-12 • via Nuitee
G
Gustavo • family_with_children • cl
10
Pros:

Todos los días variaban el desayuno y la amabilidad del personal

2026-03-12 • via Nuitee
C
Carolina • extended_group • co
10
Me encantó!
Pros:

Me encantó la privacidad, el silencio, la calidad de la cama y la variedad de las opciones de desayuno, puedes pedir huevos al gusto o elegir de las opciones del buffet que son bastantes! La piscina deliciosa y el personal super querido!

Cons:

Todo me gustó

2026-03-11 • via Nuitee
G
Guitar leader • family_with_children • co
9
Pros:

Todo muy ccesible Y en orden

2026-03-11 • via Nuitee
M
Marcos • couple • ar
10
Buen precio para un gran hotel
Pros:

Super completo todo lo que ofrece Marriott en Santa Marta!

Cons:

Nada en particular

2026-03-11 • via Nuitee
J
JOSE • family_with_children • pr
10
Pros:

Todo

2026-03-10 • via Nuitee
E
Emilse Margarita • family_with_children • co
10
Queja culinaria
Pros:

Me gustó el hotel en si, bonito, limpio, cómodo, súper bien ubicado.
El personal muy atento siempre

Cons:

No me gustó la comida, el primer día, bajamos al restaurante, pedimos un salmón que estaba bueno, pero el puré de acompañamiento estaba terrible, seco, boronoso, maluco.
Mi hijo pidió un plato Mar y tierra, pésimo, poquito, la carne era un pedazo ahí, esperábamos un medallón de lomo y no, feito.
Pedimos un trío de causas, que nada que ver, un puré seco, boronoso, con unos pedacitos de proteína, cero atractivos.
Y además, carísimos los platos.
Si la comida está rica, no duele pagar.
Por otro lado, el desayuno muy regular también. Los panes duros, los huevos resecos, la piña estaba pasada, el agua de panela no sabía a nada.
En fin, la calidad de los productos muy, pero muy regular.
Volvería al hotel?, si, volvería, el hotel me encantó. Pero no comería allí.

2026-03-10 • via Nuitee
S
STEPHANE • family_with_children • fr
9
2026-03-10 • via Nuitee
A
Alfonso • couple • co
10
2026-03-09 • via Nuitee
C
Claudio • family_with_children • cl
8
Cons:

Demaciado aire acondicionado al desayuno, era frío y no agradable

2026-03-07 • via Nuitee
R
Reinhard • solo_traveller • de
9
Pros:

Sehr schönes modernes Hotel, schönes Zimmer mit kleinem Balkon. Sehr bequemes Bett. Frühstück super, alles sehr sauber, Personal sehr aufmerksam und nett, sehr schöner Pool. Gutes Essen im Restaurant.

Cons:

Anfangs war ich etwas enttäuscht, dass der Meerblick nicht frontal, sondern nur seitlich war.

2026-03-03 • via Nuitee
M
Martha • solo_traveller • co
7
Pros:

Ubicación, instalaciones, atención del personal

Cons:

Reservé habitacion para 4 personas. No me gustaron los frasquitos pequeños que dejaban para shampu y acondicionador, no es suficiente para una persona mucho menos para 4, éramos 3 mujeres con pelo largo y abundante, aunque pedí en dos oportunidades dejar más cantidad no lo hicieron.

2026-03-03 • via Nuitee
J
Jonathan • couple • mx
10
2026-03-03 • via Nuitee
E
Eduardo • couple • cl
10
2026-03-03 • via Nuitee
R
Rene • family_with_children • at
8
2026-03-02 • via Nuitee
M
MARIA • couple • ar
10
Pros:

Si todo bárbaro, volveremos

2026-03-02 • via Nuitee
A
Adriana • couple • co
10
2026-03-02 • via Nuitee
J
Joao Guilherme • couple • br
7
Bom custo x benefício
Pros:

O hotel é bem localizado e possui uma boa estrutura. O quarto tem um bom tamanho e cama confortável.

Cons:

O café da manhã tem uma boa apresentação, mas falta sabor. É tudo sem graça. E tem um problema de exaustão no restaurante, que faz você sair de lá com cheiro de comida.

2026-03-01 • via Nuitee