Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Friendly staff
Cons:
Chaotic breakfast
Distance to parking
Noise issues

Categories

Cleanliness
8.24
Generally clean hotel, though some issues mentioned.
Service
9.21
Most guests praised the service, though there was one mention of dissatisfaction.
Location
9.25
The location is appreciated by multiple guests, considered a strong point.
Room Quality
8.7
Room quality was good, with guests feeling comfortable.
Amenities
8.23
Spa and breakfast experience could improve based on guest feedback.
Value for Money
8.69
Value is generally considered good, but some felt the price did not match the amenities.
Food and Beverage
7.74
Breakfast experience was chaotic, impacting overall enjoyment.
Overall Experience
8.71
Positive experiences overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Luxurious Accommodation
Experience comfort and elegance at ASTORIA Hotel & Medical Spa in the heart of Karlovy Vary. Each room boasts a flat-screen TV and a private bathroom, ensuring a relaxing stay.

Exceptional Dining and Amenities
Indulge in culinary delights at the hotel's restaurant and stay connected with complimentary WiFi. Take advantage of the 24-hour front desk and pamper yourself with a visit to the onsite tea house for free tea consumption.

Convenient Location
Located just steps away from Mill Colonnade, our hotel is also close to Market Colonnade and Hot Spring, offering easy access to the city's top attractions. Book your stay now and experience luxury and relaxation at ASTORIA Hotel & Medical Spa.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 21 per day.

Location

Guest Reviews

8.6
Based on 256 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
A
Agnieszka • solo_traveller • pl
10
2026-03-06 • via Nuitee
J
Jannis • couple • de
8
Pros:

Perfekte Lage und schöne Aussicht

Cons:

Rigides Ende der Frühstückszeiten

2026-03-02 • via Nuitee
V
Vitalios • extended_group • de
10
Pros:

Все было на высшем уровне!!!

2026-02-25 • via Nuitee
D
Denis • couple • de
8
2026-02-22 • via Nuitee
R
Rodica • couple • md
1
Nu recomand,dezamăgire totală!
Pros:

Locația

Cons:

Izolarea fonică lipsește, auzi pe cei de alături cum sforăie și/sau vorbesc, lavoar care curge, imposibil să-l folosești, am stat tot sejurul c-un prosop în jurul lui. Sunt 3 locuri (parcare pentru 30 minute) destinate pentru descărcare și încărcare a lucrurilor personale din mașină care nu au fost asigurate (erau mașini parcate de citeva ore) cît am încărcat lucrurile personale am fost terorizați de o lucrătoare acest timp , ne-am ales cu uși trinitate la mașină și înjurați .

2026-02-12 • via Nuitee
N
Nikita • couple • de
9
2026-01-29 • via Nuitee
M
Matthias • couple • de
8
2026-01-26 • via Nuitee
E
Eliza • extended_group • ec
8
2026-01-25 • via Nuitee
O
Oksana • couple • ua
10
2026-01-21 • via Nuitee
D
Dalibor • couple • cz
9
Můžeme doporučit pro kratší i dlouhodobý pobyt, vše bylo naprosto v pořádku.
Pros:

Poloha přímo v centru lázeňské části města, ochotný personál, čistota ve všech prostorách hotelu, velmi dobrá snídaně.

Cons:

Pokud přijedete autem, musíte počítat s tím, že parkovat budete cca 10-15 minut chůze od hotelu.

2026-01-19 • via Nuitee
N
Naji • couple • de
8
Pros:

The spa and the location.

2026-01-18 • via Nuitee
L
ladislav • solo_traveller • cz
9
Pros:

Lokalita, čajovna.

Cons:

Špatné značení uvnitř hotelu, občas tam člověk zabloudí.

2026-01-16 • via Nuitee
J
Jens • solo_traveller • de
10
Pros:

Alles perfekt.

2026-01-12 • via Nuitee
Гульназ • couple • kz
8
Неплохо, но отношение персонала оставили очень нелицеприятное впечатление.
Pros:

Отель сам по себе неплохой. Прекрасное расположение-близость к колоннаде. Наличие чайной зоны и возможность наслаждения различными сортами чая в уютной атмосфере. Неплохая спа-зона.

Cons:

Грубое отношение персонала на рецепции. Уборка в номере практически не проводилась, зачастую только в санузле только , при обращении к персоналу проявление агрессии. За время нахождения в отеле ни разу не поменяли постельное белье, полотенце и халаты.

2026-01-12 • via Nuitee
V
Viktoria • couple • de
9
Cons:

Es war bißchen laut um 11 Uhr mache haben am kollidor geredet. Und es kamm ein komische Geräusch ins Zimmer .

2026-01-08 • via Nuitee
V
Viktor • solo_traveller • de
9
2026-01-07 • via Nuitee
J
Johann • couple • de
9
2026-01-07 • via Nuitee
I
Irina • couple • de
10
Einfach toll
2026-01-06 • via Nuitee
J
Jan • couple • de
8
2026-01-05 • via Nuitee
A
alexander • couple • de
10
Pros:

War alles super

2026-01-02 • via Nuitee