Hyatt House across from Universal Orlando Resort

Hotels
Hyatt House
9 (2025 reviews)
5940 Caravan Court , Orlando , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location near Universal Studios
Good breakfast options
Cons:
Issues with cleanliness and maintenance
No hot tub and shuttle service limitations
Room quality concerns

Categories

Cleanliness
7.45
Several reviews mentioned mold, unclean bathrooms, and outdated rooms indicating poor cleanliness standards.
Service
9.99
Staff was described as very friendly and accommodating, with quick service for additional needs.
Location
9.96
The location was highlighted positively for its convenience to Universal Studios and nearby restaurants.
Room Quality
8.41
Rooms were Clean aside from some issues, but mixed feedback about the amenities and noise.
Amenities
8.94
Breakfast options were highlighted positively, but shuttle service had limitations that disappointed guests.
Value for Money
9.4
Prices considered reasonable, but issues with cleanliness and room quality lower the perceived value.
Food and Beverage
8.95
The breakfast was good overall, though a specific review criticized the quality of some food items.
Overall Experience
8.92
Guests had a mix of experiences; while some had negative feedback, others found value and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:58

Property Description

Convenient Location
Located just a 3 minutes' drive from Universal Orlando Resort, Hyatt House offers a prime spot for your Orlando adventure.

Comfortable Accommodations
Enjoy modern amenities in our rooms, including flat-screen TVs, kitchen appliances, and family-friendly suites with bunk beds.

Complimentary Services
Start your day with a free buffet breakfast, stay connected with complimentary WiFi, and take advantage of the shuttle service to Universal Orlando Resort.

Ready to elevate your Orlando experience? Book your stay at Hyatt House across from Universal Orlando Resort now!

Important information:

Light housekeeping service is every other day, then after the 4th night, the guest will receive full service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 22 per day.

Location

Guest Reviews

9
Based on 2025 reviews
Cleanliness: 7.45
Service: 9.99
Location: 9.96
Room Quality: 8.41
Amenities: 8.94
Value for Money: 9.4
Food and Beverage: 8.95
Overall Experience: 8.92
S
STEFANSKI family_with_children pl
8
2026-04-24 via Nuitee
M
Marco solo_traveller ch
8
Hotel in der Nähe vom Universal Studio
Pros:

Lage zu Universal Studios

Cons:

Hohe Parking-Kosten

2026-04-24 via Nuitee
A
Alicia solo_traveller us
6
Pros:

Good location, clean room

Cons:

Staff seemed irritated when I asked questions

2026-04-23 via Nuitee
L
Lynne family_with_children gb
10
Would return
Pros:

Facilities, clean, location & very helpful staff

Cons:

Bed wasn’t the most comfortable but that’s a personal opinion

2026-04-22 via Nuitee
J
Joel family_with_children us
10
Great place , loving staff!
Pros:

Location, accommodation & room space was fantastic. Staff is lovely from house keeping, George from the front desk and even the lady’s in the buffet area. Amazing team you have.

Cons:

The tv cable was static on both sides on different channels and that I wasn’t able to airplay my phone or even connect to my account with different networks.

2026-04-22 via Nuitee
J
JUAN D family_with_children us
8
We lost a backpack our first day in the shuttle from a universal to the hotel, and we didn’t feel supported by the staf
Pros:

Location

Cons:

Not Cleaning the room our second day

2026-04-21 via Nuitee
K
Katie family_with_children us
9
More than enough room in our suite, breakfast was a bonus, and we felt very comfortable at our stay.
Pros:

Breakfast was great. The pool was nice for the kids, a little cold though.

Cons:

Everything was great. The only thing that we thought was a little off was the kitchen sink had a very strange smell coming from it.

2026-04-21 via Nuitee
K
Kaitlyn couple us
10
2026-04-20 via Nuitee
C
Chew Lee family_with_children my
7
Good Location and well-designed property
Pros:

Good location, close to Universal Studio.

Cons:

It could be confusing to be getting to Hyatt House and Hyatt Place as they are just 2 mins away, just be aware of this.

2026-04-20 via Nuitee
M
Min Jae solo_traveller kr
9
2026-04-19 via Nuitee
P
Piper family_with_children us
7
Perfect for what we needed
Pros:

Very clean and easy

Cons:

Food wasn’t great.

2026-04-18 via Nuitee
M
Marie family_with_children us
10
I would stay here every time
Pros:

Clean, has shuttle services, rooms equipped with pots and silverware, chrome caster

Cons:

Nothing

2026-04-18 via Nuitee
H
Henrietta couple hu
10
2026-04-18 via Nuitee
T
T4562OYpaiges NONE
10
Perfect Place
Pros:

Hotel and facilities were amazing. The room was large with a nice little kitchen and large seating area. The breakfast was good and the pool and bar area were great for relaxing after a day at the parks. I would highly recommend.

2026-04-17 via Tripadvisor
L
Lidia family_with_children us
10
My family of 4 had a great stay, we enjoyed the breakfast, then pool and the convenient location and shuttle services to
Pros:

Location to the parks and amenities such as the pool and continental breakfast

2026-04-17 via Nuitee
M
Miguel couple es
10
Pros:

la habitación muy amplia

Cons:

un trabajador de la recepción un poco asqueroso ya que no hizo ni el mínimo esfuerzo en ayudar los demás súper majos y otro pero que pondría el desayuno por las mañanas súper limitado podría más variedad

2026-04-17 via Nuitee
J
jakewV7585DU NONE Minneapolis, Minnesota
10
Wow, 10 out of 10!
Pros:

Hyatt House was such a perfect place to stay! Within our budget, great breakfast, clean and modern rooms, walking distance to Universal Studios and shuttle service when you are done trekking around the parks, plenty of options and amenities! Our family really enjoyed our stay and the service we received was top notch. Thanks again Hyatt House! We look forward to staying there again in the future, as this is going to be our choice hotel whenever we are in the Orlando Florida area

2026-04-16 via Tripadvisor
T
TravelingGirl333 NONE New York City, New York
10
Great experience!
Pros:

Great experience! The Hyatt House has a great looking lobby that looks new. They rooms are in great condition as well. The front desk staff could not have been nicer from check-in to check-out. George especially made checking in a breeze. Great Globalist perks! I was upgraded to a huge one bedroom suite. Highly recommend this hotel if you’re coming to Disney or Universal!

2026-04-16 via Tripadvisor
P
Pascal family_with_children ch
8
2026-04-16 via Nuitee
A
Alejandra family_with_children co
10
2026-04-16 via Nuitee