Hyatt House across from Universal Orlando Resort

Hotels
Hyatt House
9 (2219 reviews)
5940 Caravan Court , Orlando , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location near Universal Studios
Good breakfast options
Cons:
Issues with cleanliness and maintenance
No hot tub and shuttle service limitations
Room quality concerns

Categories

Cleanliness
7.45
Several reviews mentioned mold, unclean bathrooms, and outdated rooms indicating poor cleanliness standards.
Service
9.99
Staff was described as very friendly and accommodating, with quick service for additional needs.
Location
9.96
The location was highlighted positively for its convenience to Universal Studios and nearby restaurants.
Room Quality
8.41
Rooms were Clean aside from some issues, but mixed feedback about the amenities and noise.
Amenities
8.94
Breakfast options were highlighted positively, but shuttle service had limitations that disappointed guests.
Value for Money
9.4
Prices considered reasonable, but issues with cleanliness and room quality lower the perceived value.
Food and Beverage
8.95
The breakfast was good overall, though a specific review criticized the quality of some food items.
Overall Experience
8.92
Guests had a mix of experiences; while some had negative feedback, others found value and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:58

Property Description

Convenient Location
Located just a 3 minutes' drive from Universal Orlando Resort, Hyatt House offers a prime spot for your Orlando adventure.

Comfortable Accommodations
Enjoy modern amenities in our rooms, including flat-screen TVs, kitchen appliances, and family-friendly suites with bunk beds.

Complimentary Services
Start your day with a free buffet breakfast, stay connected with complimentary WiFi, and take advantage of the shuttle service to Universal Orlando Resort.

Ready to elevate your Orlando experience? Book your stay at Hyatt House across from Universal Orlando Resort now!

Important information:

Light housekeeping service is every other day, then after the 4th night, the guest will receive full service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 22 per day.

Location

Guest Reviews

9
Based on 2219 reviews
Cleanliness: 7.45
Service: 9.99
Location: 9.96
Room Quality: 8.41
Amenities: 8.94
Value for Money: 9.4
Food and Beverage: 8.95
Overall Experience: 8.92
M
Medel solo_traveller us
10
Pros:

The room size and breakfast

2026-08-08 via Nuitee
D
Dionne family_with_children gb
8
2026-08-08 via Nuitee
G
Gloria family_with_children it
9
2026-08-07 via Nuitee
D
david extended_group it
5
2026-08-07 via Nuitee
H
Houdret family_with_children fr
8
Tres bon hotel pour se poser a orlando et explorer les parcs d’attractions
Pros:

Bien placé, calme, navette gratuite pour universal, personnel serviable

Cons:

Le petit déjeuner n’offre pas beaucoup de choix

2026-08-07 via Nuitee
S
Stepfany family_with_children us
10
Breakfast service is amazing.
Pros:

Our room was very spacious with 2 beds and space for our baby’s crib, we had a living room with a huge sofa bed and enough space for a little cot bed for our toddler, nice little kitchen to cook quick meals and a nice full size fridge. Since we were prepared for the baby and toddler sleeping situation we ended up having an extra bed because the other kids decided to sleep in the living room. (Family of 6)

Cons:

The parking is not included, so, you end up paying parking at the hotel and parking at the parks you decide to go every day.

2026-08-07 via Nuitee
J
Janick solo_traveller fr
8
2026-08-07 via Nuitee
G
Giuseppe Maria couple it
9
2026-08-06 via Nuitee
D
Danny family_with_children us
9
2026-08-06 via Nuitee
F
Fatima solo_traveller sa
8
Pros:

The staff were nice, they ensured i had a room that met my requests. The view was great and the room was spacious and had an accessible shower and a kitchen.

Cons:

There was a maintenance issue at the check in. the toilet and the sink were clogged and it was actually disgusting. It ruined my first night cuz i had to wait for it be fixed and i was very tired. The staff were great they fixed it as soon as possible and the maintenance guy changed the toilet bump. So im really thankful, but since it was my first night and i was very tired since i came all the way from nyc, i didnt enjoy the first night much, it was a was a tiring experience. The remaining nights, i settled and it was all good.
The refund still hasnt been returned unfortunately although my bank card is working fine. i used the same card in washington and nyc hotels and i received the refund right after check out. I hope this issue can be settled.
Thank you,

2026-08-06 via Nuitee
A
alexis extended_group cl
7
Volvería si cambian las camas!
Pros:

Cerca de malls y parques

Cons:

Las camas muy mala calidad te acuestas y se hunden al medio no había forma de estar cómodo

2026-08-05 via Nuitee
V
Valencia family_with_children us
9
2026-08-05 via Nuitee
M
Makram family_with_children tn
7
2026-08-05 via Nuitee
T
Tim family_with_children nl
9
Ik zou weer teruggaan
Pros:

Hele goede ligging t.o.v. twee van de Universal parken. En ook de shuttlebus is ideaal. Prima ontbijt en fijne ruime kamers.

2026-08-04 via Nuitee
K
karishma family_with_children nl
3
2026-08-04 via Nuitee
E
Edelys family_with_children us
10
2026-08-03 via Nuitee
M
Marielle solo_traveller mx
8
Muy bien
Pros:

El hotel es lindo y la cercanía con Universal y el outlet es excepcional.

Cons:

La regadera de la ducha no tiene presión y tarda en calentar.

2026-08-03 via Nuitee
R
Rocheline family_with_children us
9
Spacious room very close to universal studios
Pros:

Room spacious, breakfast was good

Cons:

Having to pay for parking

2026-08-02 via Nuitee
A
Audery couple us
10
2026-08-02 via Nuitee
A
Audery couple us
10
2026-08-02 via Nuitee