Al Thuraya Hotel

Hotels
7.1 (97 reviews)
Haneen bin ishaq st., Al Shimesani , Amman , JO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Very clean rooms (frequently praised)
Friendly, helpful staff and reception
Excellent, convenient location
Comfortable beds / spacious rooms (many guests)
Good, varied breakfast
Large, clean lobby and available parking
Cons:
Occasional poor cleanliness reported
Old/dated furniture in some rooms
Nighttime noise (reported until 4 AM)
Overcharging for laundry reported
Heating not working (reported in one stay)
At least one very negative reliability/quality complaint

Categories

Cleanliness
7.8
Multiple guests call it very clean and one of the cleanest hotels they stayed in; however a few reviews report poor cleanliness in specific stays.
Service
8.3
Consistently praised staff and reception, with named employees and friendly, helpful service highlighted across many reviews.
Location
8.2
Frequently noted as an excellent, convenient location close to services, restaurants and transport.
Room Quality
6.3
Several guests found rooms comfortable and spacious, but others reported old furniture, need for renovation, and one very negative comment about room standards.
Amenities
7
Lobby, elevators and parking are praised and available; other amenities are not widely discussed in reviews.
Value for Money
6.2
Mixed perceptions: some guests feel the stay is worth a high rating, while complaints include overcharging for laundry and at least one strong 'not worth it' comment.
Food and Beverage
7.5
Breakfast described as varied and tasty and food praised in some reviews, though food/beverage mentions are fewer than other categories.
Overall Experience
5.5
Overall reviews are polarized: many excellent stays with friendly staff and cleanliness, but a few very negative experiences (including reliability and heating issues) lower the aggregate experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 18:00

Property Description

Luxurious Accommodation with Modern Amenities

Comfort and Convenience at Its Best

Convenient Location and Hassle-Free Services

Experience comfort and luxury at Al Thuraya Hotel in Shumaysani, Amman. Indulge in air-conditioned rooms with free Wi-Fi, a minibar, and satellite TV. Start your day with a delicious breakfast buffet and enjoy 24-hour room service at our on-site restaurant. With a 24-hour front desk, free parking, and the option for breakfast in bed, we ensure a convenient stay for all our guests. Explore the city or relax in the living room of our suites. Plus, benefit from free toiletries, a wardrobe, and a safety deposit box for your valuables. Book now and let Al Thuraya Hotel elevate your travel experience.

Important information:

Please check visa requirements before traveling.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 97 reviews
Cleanliness: 7.8
Service: 8.3
Location: 8.2
Room Quality: 6.3
Amenities: 7
Value for Money: 6.2
Food and Beverage: 7.5
Overall Experience: 5.5
الصميدي • solo_traveller • sa
10
Pros:

​"أشكر جميع الطاقم، وبالأخص الموظفة ياسمين؛ فقد كانت إنسانية وطيبة وخُلوقة، ومتميزة ولطيفة معنا طوال فترة الإقامة."

Cons:

كل شي كان رائع

2026-10-31 • via Nuitee
علي • solo_traveller • sa
10
2026-10-31 • via Nuitee
R
Rashid • solo_traveller • us
10
I had a wonderful stay at Al Thuraya Hotel. Everything exceeded my expectations, especially the amaz
Pros:

I want to thank Mohammed Yaseen for being so kind and welcoming. He was very polite and helpful, and the check-in process was quick and easy. He made me feel welcome from the moment I arrived. The hotel is lucky to have someone like him, and I hope management appreciates his hard work. He really made my experience better!

Cons:

There was absolutely nothing to complain about. Everything was perfect, and I was very satisfied with my stay.

2026-10-29 • via Nuitee
عبد المجيد • solo_traveller • sa
4
Pros:

الموقع قريب من الخدمات.
الموظفون رائعون بالتعامل.

Cons:

رائحة الفندق غير جيدة.
مفارش الأسرة متوسطة.
دورات المياة غير جيدة جداً.
التكييف ضعيف جداً.
السعر غير مقبول جداً مقارنة بوضع الفندق.

تجربة لن تتكرر أبداً رغم ان اختياري تم بسبب التقييم الموجود والتعليقات فيه لكنها غير صحيحة.

2026-10-12 • via Nuitee
محمد • couple • jo
10
Pros:

مكان جميل ونظيف

2026-10-10 • via Nuitee
عزيزه • couple • sa
10
مريح وقريب للخدمات
Pros:

جميل

2026-09-13 • via Nuitee
H
hassan • solo_traveller • kw
7
Pros:

موقع الفندق ممتاز
متوفر مصعد
تعامل الموظفين راقي
توفر المواقف
التكييف ممتاز

Cons:

الغرف قديمة تحتاج تجديد لكن لا بأس بها

2026-08-25 • via Nuitee
A
Amer • solo_traveller • ps
2
2026-08-25 • via Nuitee
الرويلي • family_with_children • sa
7
Pros:

جيد

2026-08-23 • via Nuitee
هادي • solo_traveller • ps
8
Pros:

تعامل الموظفين ونظافة الغرفة

Cons:

كله جميل ولكن السعر يجب ان يكون اقل

2026-08-23 • via Nuitee
B
Bader • solo_traveller • ps
7
Pros:

Location

Cons:

Toilets

2026-08-15 • via Nuitee
A
Abdulmalik • extended_group • sa
8
Pros:

الموقع

Cons:

السباكه كانت خربانه العفش يحتاج إلى تجديد ومن ضمنها أغطيه السرير و المخدات النظافه سيئه جدا

2026-08-13 • via Nuitee
A
Abu Farha • solo_traveller • ps
1
Pros:

عدم مصداقية والغرف ليس بمستوى نص نجمة كانت تجربة جدا سيئة لا انصح احد بتجربته

2026-08-05 • via Nuitee
العطوي • family_with_children • sa
10
شكراً جزيلاً للعاملين في الموقع
Pros:

موقع ممتاز قريب من جميع الخدمات

2026-07-20 • via Nuitee
M
MAGED • solo_traveller • sa
10
Pros:

هو فندق في غاية الروعه بجميع موظفيه وعلى رأسهم الأستاذ العزيز محمد والاخت ياسمين وجميع موظفي الفندق

Cons:

كل شي اعجبني

2026-07-20 • via Nuitee
A
Abdulraouf • extended_group • sa
10
2026-07-18 • via Nuitee
H
hassan • solo_traveller • kw
7
Pros:

اللوبي كبير ونظيف مهتمين فيه
يوجد مصعدين للنزلاء
كنت افكر بالمواقف للامانه والحمدلله كانت متوفره دايما
الموظفين اخلاقهم عاليه جدا ومحترمين

Cons:

الغرف والاثاث قديمه تحتاج تجديد
الغرفة اللي جنبي مع الاسف ازعاج الى الساعة 4 الفجر
في موظف اخذ مني سعر غسيل الملابس دبل

2026-07-16 • via Nuitee
وليد ابو ديه • solo_traveller • jo
10
Pros:

مشالله عليهم الله يبارك يارب

Cons:

تعامل الرسبشن اسلوب لطيف وجميل

2026-07-10 • via Nuitee
O
Othman • solo_traveller • sa
8
2026-07-04 • via Nuitee
Y
Yara • solo_traveller • jo
10
This was one of the most comfortable hotel stays I’ve ever had. Everything exceeded my expectations, and i left feeling
Pros:

Everything was perfect

2026-06-20 • via Nuitee