Residence Inn by Marriott Nashville at Opryland

Hotels
Residence Inn
8.6 (440 reviews)
2500 Music Valley Drive , Nashville , us

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Cons:
Issues with cleanliness
Double charging and room amenities

Categories

Cleanliness
7.74
Some reviews mentioned broken fixtures and outdated conditions, affecting cleanliness perception.
Service
9.21
Staff received positive comments for being friendly and helpful, especially during issues.
Location
9.25
Guests appreciated the proximity to attractions and convenience.
Room Quality
8.2
Rooms were noted as spacious and comfortable, though some concerns about outdated amenities.
Amenities
8.23
Included but needed improvements like extra linens and a functioning TV remote.
Value for Money
8.19
General satisfaction with the experience versus cost, though double charging raised concerns.
Food and Beverage
9.24
Breakfast variety and quality received high marks from multiple reviews.
Overall Experience
8.71
Overall satisfaction despite some issues indicates a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 04:16

Property Description

Fitness Centre and Barbecue Facilities
Stay fit and active during your stay at Residence Inn by Marriott Nashville at Opryland with access to a fitness centre and barbecue facilities. Whether you prefer a workout indoors or a delicious BBQ outdoors, we have you covered.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring a flat-screen TV, private bathroom with free toiletries, and a dishwasher for your convenience. Enjoy a comfortable stay with all the modern amenities you need.

Convenient Services and Activities
Start your day right with an American breakfast buffet and take advantage of our free grocery order and delivery service. Have some fun playing mini-golf or seek recommendations from our friendly staff at the 24-hour front desk. Book now for a memorable stay near Grand Ole Opry!

Important information:

Pets weighing under 9 kg (20 Ibs) are permitted for a nonrefundable fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 440 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 9.24
Overall Experience: 8.71
A
Amanda couple us
9
2026-03-28 via Nuitee
M
Melissa family_with_children us
9
2026-03-24 via Nuitee
A
Ashley solo_traveller us
4
Pros:

Beautiful

Cons:

The custodians tried to come in my room at 9 in the morning stating I checked out and I didn't. Check out time is NOT until 11am. Thankfully I had the latch on the door. My kids were sleeping and woke up to pure terror!

2026-03-23 via Nuitee
F
Florence solo_traveller us
7
Would not go back
Pros:

The property was neat and clean

Cons:

The staff was impolite.

2026-03-23 via Nuitee
L
Lacey family_with_children us
10
Superb
Pros:

Everyone was so nice and helpful. Our room was very clean and comfortable. Will definitely being staying here when in Nashville.

2026-03-20 via Nuitee
S
Shundreka family_with_children us
10
2026-03-19 via Nuitee
W
Woosley couple us
1
Unable to stay
Pros:

Unable to stay due to strong animal odors in each room attempted. Daughter’s allergies immediately flared up.

Cons:

Animal odors. Does not appear to be thoroughly cleaned between guests.

2026-03-18 via Nuitee
M
Michelle couple us
3
2026-03-18 via Nuitee
B
Bonesha extended_group us
10
2026-03-13 via Nuitee
P
Patricia couple us
10
2026-03-04 via Nuitee
B
Brandy couple us
7
We would stay again.
Pros:

We stayed 3 nights and each morning breakfast had some new choices, which was nice. The breakfast area is spacious and well maintained. The parking lot was ample and easy to get in and out of. The bed was comfortable. The shower was hot and had great water pressure.

Cons:

The holder for the toilet paper was loose and far away from the toilet. The TP would fall off and roll away. The TV was a huge frustration! I never could figure out if it was an internet problem or a remote control problem but it was slow and cumbersome to use. Also, the choices were limited. There was an event I wanted to watch on Peacock and that service was not even a choice.

2026-03-03 via Nuitee
K
Kim solo_traveller us
8
Overall a great place to stay and I will be staying here again if/when I come back.
Pros:

The breakfast bar was great. Great choices. The ham, egg, and cheese croissant was good. Coffee was great. My family had different items each day, and all choices were good. Great variety. The room is a good size. Staff was friendly and greeted us with a smile. They even did a little extra for my brother who was celebrating his birthday. That was above and beyond and greatly appreciated. It truly meant a lot.

Cons:

A couple of things could be improved on the chair that sits at the desk. The one I had wobbled a little and after sitting in it for a few minutes it sank back down to the ground. It could be a safety issue for some, but I could deal with it this time with caution. The remote for the TV was not in the room. I am not sure how the TV was turned on, but it was when I came back in. It may have been misplaced. When I went to call the front desk, I pushed the button that has "front desk" on it. The recording came on and said. "room status" and repeated that until I hung up. I ended up walking down to the front desk, and a gentleman staff member helped me by finding another remote for the TV. I came back downstairs to let him know that it was working. Very friendly and helpful. And I appreciate that.

2026-01-21 via Nuitee
C
Calix family_with_children us
10
2026-01-20 via Nuitee
G
Gary couple us
8
We had a good time
Pros:

Staff was great

Cons:

Our door fab did not work so we had to go to another room. There was no phone in the room.

2026-01-19 via Nuitee
R
Ritchie couple us
10
2026-01-19 via Nuitee
B
Brooklyn couple us
10
2026-01-19 via Nuitee
J
Jones family_with_children us
8
Overall a great place to stay! Very clean which is at the top of my list of wants but a little bummed that the pool wasn
Pros:

Loved how clean everything was! It was so nice.

Cons:

We were bummed that the pool wasn’t heated during our stay. The pool room and water were SO cold!!

2026-01-18 via Nuitee
T
Tracy extended_group us
10
Cons:

The Orange juice was too watery but we had great stay!

2026-01-16 via Nuitee
O
Ossa family_with_children us
8
En general bien para mí es un hotel 7,5 un poquito elvado el precio para lo que tiene
Pros:

Es cómodo, tiene variedad en el desayuno incluido

Cons:

La habitación tenía detalles en los que se notaba que el aseo lo hacen muy rápido y me hace pensar si estaba o no bien desinfectado y limpio. Ejemplo, no había jabón, habían pelos en la tina. Pero en general estaba ordenado todo, pero no se si siempre cambian sábanas o si hacen bien el aseo de lo que no se ve.

2026-01-16 via Nuitee
J
Jazmin family_with_children us
10
2026-01-12 via Nuitee