Shangri-la Hotel Muyenga

Hotels
7.7 (42 reviews)
Barnabas Road, Plot 1230 , Bugolobi , ug

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Poor Internet service
Staff unresponsiveness
High prices for facilities

Categories

Cleanliness
7.16
Rooms were noted to be clean, but there were complaints about facilities lacking hot water.
Service
8.13
Service was generally friendly, but there were issues with unresponsive staff and requests for extra charges.
Location
8.67
Location was praised for being close to the city and secure.
Room Quality
7.12
Rooms were spacious and well set up but noted to need renovations.
Amenities
7.65
Amenities like the jacuzzi were appreciated, but the Internet was poorly rated.
Value for Money
7.11
Reviewers felt the experience was somewhat overpriced.
Food and Beverage
7.66
Breakfast received mixed reviews; some enjoyed it, while others found it poor.
Overall Experience
8.13
Overall experience was positive for many, though there were notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:21

Property Description

Luxurious Accommodation with Varied Amenities

Located in Bugolobi, just 2.5 km from Kampala Wonder World Amusement Park, Shangri-la Hotel Muyenga offers a 3-star experience like no other. The hotel boasts a garden, free private parking, a shared lounge, and a terrace, providing guests with a serene environment to unwind.

Diverse Dining Options and Playful Activities

Indulge in a culinary journey at the on-site restaurant that serves a delectable mix of African, American, and Chinese cuisine. With options ranging from vegetarian to halal, there's something to satisfy every palate. Additionally, the hotel features a children's playground, ensuring that both adults and little ones have a memorable stay.

Comfortable Rooms with Modern Conveniences

Each well-appointed room at Shangri-la Hotel Muyenga comes with a range of amenities, including a TV, safety deposit box, and free WiFi. Some rooms even offer a fully equipped kitchen, perfect for guests seeking a home-away-from-home experience.

Book your stay at Shangri-la Hotel Muyenga for a delightful blend of comfort and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$15 per person per night when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 42 reviews
Cleanliness: 7.16
Service: 8.13
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 7.66
Overall Experience: 8.13
K
Kyomugisha solo_traveller ug
10
I enjoyed the stay, hope to return again.
Pros:

The breakfast was really amazing and delicious

Cons:

Nothing, everything was nice.

2026-01-07 via Nuitee
D
Denis Kenneth solo_traveller ug
10
Pros:

It's in a great location close to the city, really good reception everything was on time. Great breakfast, clean rooms. Basically exceptional I'll definitely book again..

2025-12-14 via Nuitee
I
ict solo_traveller ug
10
Best experience in Shangri-La Hotel Muyenga
Pros:

“My experience at Shangri-La Hotel Muyenga was exceptional from the moment I arrived. I was warmly welcomed with a refreshing juice and a delicious snack, which immediately set the tone for a comfortable stay. The staff are incredibly friendly, professional, and always ready to assist. The rooms are spacious, spotless, and beautifully set up, with the added luxury of a jacuzzi that made my stay even more relaxing. The breakfast is excellent, with a good variety and fresh options to choose from. The Wi-Fi is fast and reliable, allowing me to work and stream without any issues. I also appreciated the spacious parking area and the tight, reliable security that made me feel safe throughout my stay. The entire environment is calm, green, and serene—perfect for anyone looking to unwind. I truly had a wonderful experience and highly recommend Shangri-La Hotel Muyenga for comfort, quality service, and a peaceful getaway.”

2025-12-09 via Nuitee
K
Karmali solo_traveller ke
1
Although it was a business trip but overall rate zero to this place.
Pros:

In experience staff rooms with no water air conditioning they make u change rooms everyday internet pathetic

Cons:

Staff very bad they ask for additional money for Internet unresponsive to grievances no intercom in room no hot water breakfast very poor quality

2025-11-21 via Nuitee
R
Rod solo_traveller us
8
Pleasant stay. A little overpriced.
Pros:

Good location and very friendly staff.

Cons:

Showed up to breakfast at 8am. Dark and no one around so don't count on that.

2025-11-03 via Nuitee
G
Graham couple jp
9
I felt extremely well taken care of and had everything I needed with clean sheets every day, a nice big tub to soak in a
Pros:

The Jacuzzi tubs were well worth the money

The staff was incredibly friendly and helpful

Cons:

The Internet is crap

2025-10-26 via Nuitee
M
Manyara solo_traveller ke
6
Good location but in kampala there are more and better options
Pros:

The staff were very very polite, they had good attitude
The location is always secure and they have polite gaurd 24 hours
The standards of hygiene were high

Cons:

The owner has a habit of almost shouting at them in the presence of guests, Not sure but a bit of racism from the owner
The facility is quite old and it needs some renovations, especially in the rooms and the front reception.
For the two days, I kept on asking them about water in the room
Also the need to synchronize the booking.com with the reception, because they had not received my booking and i waited a few hours to be checked in

2025-08-28 via Nuitee
L
Linda couple us
9
2025-08-04 via Nuitee
M
Mohammed Bashir Abdelaziz solo_traveller ae
6
2025-07-29 via Nuitee
K
Katungi young couple ug
6
Pleasant
2025-05-11 via Nuitee
M
Mey review category business travellers tw
10
It is a beautiful hotel , I really enjoyed it.
Pros:

Lovely place, nice food, good location

2025-05-10 via Nuitee
P
Peter review category business travellers gb
8
Friendly staff, decent facilities, great central location
Pros:

Friendly staff

2025-04-27 via Nuitee
A
Alamine review category business travellers gh
8
Very good
2025-01-24 via Nuitee
K
Ken family with young children us
8
Very good
Pros:

Good breakfast.

Cons:

Some ants in the rooms

2025-01-23 via Nuitee
M
Matheus young couple br
9
Superb
2024-12-12 via Nuitee
N
Nabiel young couple sa
3
Poor
Pros:

Location

2024-12-08 via Nuitee
N
Nabiel young couple sa
4
Disappointing
Pros:

Nothing

2024-12-06 via Nuitee
N
Nina family with young children ke
6
Pleasant
2024-10-28 via Nuitee
M
Marida review category business travellers sa
9
Superb
2024-10-20 via Nuitee
J
Jobert review category business travellers bi
4
Disappointing
2024-10-09 via Nuitee