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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Tour desk
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Sauna
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Massage services
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Kid meals
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free pool cabanas
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Garage
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Swimming nearby
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Rooftop garden
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious 5-Star Accommodation:
Experience top-notch service at Sonesta Hotel Ibagué. Indulge in the comfort of air-conditioned rooms equipped with modern amenities, ensuring a relaxing stay.
Relaxation and Recreation:
Unwind in the sauna, take a refreshing dip in the outdoor pool, or soak up the sun on the terrace. For those looking to dine, the on-site restaurant offers a delightful culinary experience.
Convenience at Your Fingertips:
With a 24-hour front desk, free WiFi, and a business centre, guests can enjoy a seamless stay. Additionally, the hotel provides a paid airport shuttle service for easy transportation.
Book now to elevate your stay at Sonesta Hotel Ibagué and create unforgettable memories.
Foreigners and nonresident Colombians are exempt from VAT if the purpose of their trip is: (a) to receive medical treatment, (b) rest or leisure activities as tourists, (c) to attend or participate in cultural, scientific, sports, conventions or business (d) tourist groups in maritime transit of a cruise ship. For this purpose, the passport must be stamped with the "PT" code with a validity of 90 days. If there is any modification to the applicable regulations, we will proceed to inform you immediately.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.
Room service is available daily until 22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 7 years old stay for free when using an existing bed.
Children from 8 years old to 17 years old stay for COP 65,000 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
El personal se destaca por su excelente actitud de servicio. Realmente se percibe un cambio muy positivo en el hotel en comparación con ocasiones anteriores en las que me hospedé.
El salvavidas que nos recibía en el área de la piscina se destacó por su amabilidad y disposición de servicio; fue, sin duda, una de las personas más atentas durante nuestra estadía.
Excelente
Todo excelente ubicación y atención
Personal muy atento
La ubicación del Hotel
Sus instalaciones y ubicación excelentes. El personal muy amable y atento ! Me encanta este hotel.
Aspecto a mejorar la comida.
Si
Muy buena ubicacion, el parqueadero es cubierto, en sotano y el auto queda muy seguro, personal muy amable, limpieza en todos los espacios incluidas las habitaciones, estas muy comodas y sin ruido del exterior. Buen desayuno y variado zonas humedas poco amplias al igual que la piscina pero confortables
El precio un poco elevado para una noche
La atención del personal, el cuidado con el que preparan las habitaciones y respetan los objetos personales. El restaurante es excelente en cuanto a cantidad y variedad.
hermoso
opciones limitadas de comida en los restaurantes del hotel
La atención
Los ascensores muy lentos
Atención y ubicación
ubicacion y confort
piscina mas grande
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