Sonesta Hotel Ibagué

Hotels
•
GHL Hoteles
9 (2215 reviews)
Carrera 8 # 57-57 Centro comercial Acqua , Ibagué , CO
+57 608 2771110

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
High food prices
Inconsistent maintenance

Categories

Cleanliness
9.25
Positive mentions of cleanliness and attentive staff were frequent.
Service
9.75
Extensive praise for the friendliness and helpfulness of the staff.
Location
9.25
Many reviews highlight excellent location with good access to nearby attractions.
Room Quality
8.75
Rooms were generally described as good, with some mentioning views and comfort.
Amenities
8.75
Amenities like the pool received mixed feedback, but overall were satisfactory.
Value for Money
8.75
Some feedback suggests food prices could be lower, affecting perceived value.
Food and Beverage
8.25
Feedback indicated food prices were high, yet quality was appreciated.
Overall Experience
9.25
Overall experiences were very positive, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:38

Property Description

Luxurious 5-Star Accommodation:
Experience top-notch service at Sonesta Hotel Ibagué. Indulge in the comfort of air-conditioned rooms equipped with modern amenities, ensuring a relaxing stay.

Relaxation and Recreation:
Unwind in the sauna, take a refreshing dip in the outdoor pool, or soak up the sun on the terrace. For those looking to dine, the on-site restaurant offers a delightful culinary experience.

Convenience at Your Fingertips:
With a 24-hour front desk, free WiFi, and a business centre, guests can enjoy a seamless stay. Additionally, the hotel provides a paid airport shuttle service for easy transportation.

Book now to elevate your stay at Sonesta Hotel Ibagué and create unforgettable memories.

Important information:

Foreigners and nonresident Colombians are exempt from VAT if the purpose of their trip is: (a) to receive medical treatment, (b) rest or leisure activities as tourists, (c) to attend or participate in cultural, scientific, sports, conventions or business (d) tourist groups in maritime transit of a cruise ship. For this purpose, the passport must be stamped with the "PT" code with a validity of 90 days. If there is any modification to the applicable regulations, we will proceed to inform you immediately.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Room service is available daily until 22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: IBE

Location

Guest Reviews

9
Based on 2215 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.25
C
CLARA • family_with_children • co
10
Me encantó
Pros:

Amabilidad del personal

Cons:

Más variedad en el desayuno

2026-09-19 • via Nuitee
K
Karen • solo_traveller • pa
10
2026-09-19 • via Nuitee
A
Aleya • couple • es
5
No regresaré a este hotel.
Pros:

Cama cómoda y vista agradable.

Cons:

Toallas viejas, desayuno viajero vergonzoso. Ni un hostal sirve tan pobre opción. Café de la habitación de pago carísimo y malo. Sin leche, siquiera. Agua de cortesía un sólo día. En fin, no justificó tan elevaso de la habitación. En hoteles de menor categoría hay muchos mejores servicios y ammenities.

2026-09-17 • via Nuitee
P
PARRADO • extended_group • co
10
Cons:

que en la madrugada el acceso fue un poco complejo, no habia quien recibiera las personas en el lobby

2026-09-17 • via Nuitee
J
Javier • solo_traveller • pa
10
2026-09-17 • via Nuitee
A
andres felipe • solo_traveller • co
10
2026-09-16 • via Nuitee
M
Marco • couple • co
8
En Ibagué es una buena opción
Pros:

Es cómodo, seguro y nuevo

Cons:

El restaurante puede mejorar., la hamburguesa no es buena. Además pedí una crema de tomates de entrada y me cobraron por aparte el queso parmesano.

2026-09-15 • via Nuitee
S
Samuel Pulido • solo_traveller • co
10
Espectacular!
Pros:

Todas las instalaciones son maravillosas, todos son muy amables y el hotel es espectacular en todo sentido.

2026-09-15 • via Nuitee
M
Marieke • solo_traveller • nl
9
2026-09-14 • via Nuitee
V
Vincy • solo_traveller • nl
8
2026-09-14 • via Nuitee
M
Marieke • solo_traveller • nl
9
2026-09-14 • via Nuitee
J
Jayv • family_with_children • co
10
2026-09-13 • via Nuitee
F
Francy • family_with_children • co
10
2026-09-12 • via Nuitee
E
Edgar • couple • co
10
Muy bien
Pros:

Muy bien todo

Cons:

Todo bien

2026-09-10 • via Nuitee
L
Luis Felipe • extended_group • co
9
Descanso y cercanía
Pros:

Muy buenos

Cons:

En general todo estaba bien

2026-09-09 • via Nuitee
S
Sandra • solo_traveller • co
10
Pros:

La amabilidad de las personas la comida super recomendado la vista la ubicación

2026-09-08 • via Nuitee
E
Ebe Juliana • couple • co
9
2026-09-08 • via Nuitee
M
MELIDA DEL SOCORRO • family_with_children • co
10
Magnifica
Pros:

Desayunos muy buenos, para la zona de piscina sugiero habilitar la atención de la cafetería desde la hora de apertura que haya servicio directo, si uno solicita por ejemplo un tinto ellos lo piden al comedor principal y llega frio

2026-09-07 • via Nuitee
C
camacho • family_with_children • co
10
Increíble
Pros:

Instalaciones y amabilidad de todo el personal

Cons:

Todo me gustó

2026-09-07 • via Nuitee
G
Gustavo • solo_traveller • co
8
2026-09-07 • via Nuitee