Sonesta Hotel Ibagué

Hotels
•
Sonesta International
9 (1917 reviews)
Carrera 8 # 57-57 Centro comercial Acqua , Ibagué , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
High food prices
Inconsistent maintenance

Categories

Cleanliness
9.25
Positive mentions of cleanliness and attentive staff were frequent.
Service
9.75
Extensive praise for the friendliness and helpfulness of the staff.
Location
9.25
Many reviews highlight excellent location with good access to nearby attractions.
Room Quality
8.75
Rooms were generally described as good, with some mentioning views and comfort.
Amenities
8.75
Amenities like the pool received mixed feedback, but overall were satisfactory.
Value for Money
8.75
Some feedback suggests food prices could be lower, affecting perceived value.
Food and Beverage
8.25
Feedback indicated food prices were high, yet quality was appreciated.
Overall Experience
9.25
Overall experiences were very positive, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:38

Property Description

Luxurious 5-Star Accommodation:
Experience top-notch service at Sonesta Hotel Ibagué. Indulge in the comfort of air-conditioned rooms equipped with modern amenities, ensuring a relaxing stay.

Relaxation and Recreation:
Unwind in the sauna, take a refreshing dip in the outdoor pool, or soak up the sun on the terrace. For those looking to dine, the on-site restaurant offers a delightful culinary experience.

Convenience at Your Fingertips:
With a 24-hour front desk, free WiFi, and a business centre, guests can enjoy a seamless stay. Additionally, the hotel provides a paid airport shuttle service for easy transportation.

Book now to elevate your stay at Sonesta Hotel Ibagué and create unforgettable memories.

Important information:

Foreigners and nonresident Colombians are exempt from VAT if the purpose of their trip is: (a) to receive medical treatment, (b) rest or leisure activities as tourists, (c) to attend or participate in cultural, scientific, sports, conventions or business (d) tourist groups in maritime transit of a cruise ship. For this purpose, the passport must be stamped with the "PT" code with a validity of 90 days. If there is any modification to the applicable regulations, we will proceed to inform you immediately.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Room service is available daily until 22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: IBE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for COP 65,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1917 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.25
G
Georgia • solo_traveller • gb
10
Absolutely brilliant for the cost
Pros:

Fabulous breakfast above the usual hotel standard. Lovely and comfy room, Stunning rooftop pool and spa with great views. Excellent and attentive staff.

Cons:

The only negative was the dinner in the restaurant….i ordered salmon which was not cooked in the middle

2026-02-13 • via Nuitee
N
Nirida Fernanda • solo_traveller • co
9
2026-02-12 • via Nuitee
N
Nirida Fernanda • extended_group • co
9
2026-02-12 • via Nuitee
J
JOSE • couple • co
9
MUY AGRADABLE
Pros:

TODO ESTUVO BIEN EN GENERAL

Cons:

MEJORAR VARIEDAD EN EL DESAYUNO Y TEMPERATURA DE LOS ALIMENTOS.

2026-02-11 • via Nuitee
N
Nicole • couple • de
10
Pros:

Todo muy limpio y el personal muy amable

2026-02-10 • via Nuitee
D
Diana • couple • co
9
Cons:

Ruido de la nevera

2026-02-10 • via Nuitee
W
William Jiménez • couple • co
9
2026-02-09 • via Nuitee
C
Carlos • family_with_children • co
10
Pros:

Las instalaciones y el servicio.

2026-02-08 • via Nuitee
Z
Zamora • family_with_children • co
9
2026-01-31 • via Nuitee
W
William eduardo • family_with_children • co
9
2026-01-30 • via Nuitee
B
Brandon Quintero • family_with_children • co
9
Pros:

El lugar cuenta con electrolinera, asi que pude cargar mi vehiculo

2026-01-29 • via Nuitee
M
María Luisa • couple • co
8
Pros:

Tranquilón descansado noches a de

2026-01-29 • via Nuitee
K
Katherin • couple • co
10
Trelajante estadía
Pros:

La atención de los empleados fue maravillosa, el desayuno súper completo, muy bueno. Las habitaciones limpias y agradables siempre.

Cons:

No pudimos usar el jacuzzi por qué no funcionaban bien

2026-01-28 • via Nuitee
E
Elisabeth • couple • de
5
Für eine Nacht in Ordnung
Pros:

der pool, die Helligkeit im Zimmer

Cons:

Der Geruch im gesamten Spabereich liess ihn uns schnell verlassen- Reinigung- und Toiñettensalze auch in den Fluren roch es nach Chemie. der Cocktail kam nach zwanzig Minuten als wir den Spabereich verliessen

2026-01-28 • via Nuitee
A
Alex • couple • co
9
2026-01-28 • via Nuitee
A
Ana Maria • couple • co
9
Excelente
Pros:

La amabilidad de las personas que trabajan allí.

2026-01-28 • via Nuitee
A
adriana • couple • co
9
Descanso y súper el fin de año
Pros:

Limpieza y ubicación

Cons:

Todo muy bien

2026-01-28 • via Nuitee
P
Palopeza • family_with_children • co
9
Pros:

.

Cons:

.

2026-01-28 • via Nuitee
A
Alarcón • couple • co
8
Buena
Pros:

Los desayunos. El área húmeda, es pequeña para el número de usuarios.

Cons:

Mantenimiento del baño turco

2026-01-27 • via Nuitee
A
Alfredo Alfonso • family_with_children • co
9
Excelente servicio de Hotel con personal al servicio de tus necesidades
Pros:

Limpieza, servicio al.cliente por parte del personal

Cons:

El menu para la noche no ofrece muchas opciones, a veces es importante alho menos elaborado y/o mas suave

2026-01-27 • via Nuitee