Escala Urban Hotel

Hotels
7.7 (184 reviews)
Calle Elias Aguirre 478 , Chiclayo , pe

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Children allowed
Pets allowed

Facilities

Air conditioning
Room service
Pets allowed
Luggage storage
Tour desk
Ironing service
Non-smoking throughout
Shuttle service (additional charge)
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, with very friendly staff.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, with positive comments about the cleanliness and friendliness of the staff.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Mixed reviews on the value for money, with some guests feeling the price was high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, with positive mentions of clean place and friendly staff.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 05:05

Property Description

Welcome to Hotel Escala, your 2-star oasis in Chiclayo!

Convenient Amenities: Enjoy the convenience of a 24-hour front desk, airport transfers, and room service during your stay. Stay connected with free WiFi available throughout the property.

Comfortable Rooms: Relax in our well-equipped rooms featuring flat-screen TVs with cable channels and private bathrooms, ensuring a comfortable and enjoyable stay.

Prime Location: Explore the city easily with Estadio Elias Aguirre just 3.3 km away and the airport within close proximity, making travel a breeze.

Ready to experience comfort and convenience at Hotel Escala? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

Location

Guest Reviews

7.7
Based on 184 reviews
Cleanliness: 8
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
P
Pastor Rios • solo_traveller • pe
3
Pros:

La ubicación, el personal joven y respetuoso

Cons:

Oportunidades de Mejora
El potencial cambio a otra sede/ el servicio de desayuno debe mejorar (la hora es la hora)
Adicionar en lo posible más ventilación

2026-02-13 • via Nuitee
J
Joselyn • couple • pe
8
Pros:

La atención, ambas personas encargadas de recepción fueron amables y resolutivas.

Cons:

Que no hay ascensor

2026-02-12 • via Nuitee
S
Shanim • solo_traveller • pe
10
Lo recomiendo
Pros:

Buena atención de recepción, el personal en general muy amable. La ubicación es excelente, en pleno centro de Chiclayo, cerca de tiendas, farmacias y comercios en general.

Cons:

Nada.

2026-02-12 • via Nuitee
M
Matsumoto • couple • jp
9
good
Pros:

ベッドが広くて快適だった。チェックイン前に荷物を預かってもらえた。扇風機だったが十分涼しかった。朝ごはん付きで良かった。比較的街の中心部にあるので、歩いてみて周りやすかった。

Cons:

特にはないかな

2026-02-11 • via Nuitee
J
Jorge Luis • couple • pe
8
Rapidez
Pros:

La rápida solución

2026-02-09 • via Nuitee
I
Infantes Diaz • extended_group • pe
9
2026-01-31 • via Nuitee
M
Mariana Vanesa • solo_traveller • pe
9
Muy buen alojamiento si la idea es estar sólo un par de días
Pros:

La atención del personal es excelente y cálida. La ubicación perfecta.

Cons:

Por el precio del alojamiento, creo que el desayuno tendría que tener más variedad.

2026-01-31 • via Nuitee
A
Angello Alonso • couple • pe
8
2026-01-30 • via Nuitee
F
Flor de Maria • solo_traveller • pe
9
Pros:

La atención

Cons:

Nada

2026-01-29 • via Nuitee
R
Roselin • couple • pe
9
Pros:

buena ubicación, bano limpio con toallas

Cons:

-

2026-01-28 • via Nuitee
B
blass • couple • pe
10
2026-01-28 • via Nuitee
R
Raul • solo_traveller • pe
10
Pros:

La ubicación

Cons:

Nada, todo bien

2026-01-27 • via Nuitee
R
ROSA FLORES PAVLETICH • solo_traveller • pe
8
Muy bueno
Pros:

Lo céntrico que está ubicado y lo limpio y comodo

Cons:

Bueno, no encontré nada que no me gustara

2026-01-26 • via Nuitee
J
Juan Carlos • extended_group • pe
9
Linda estadía
Pros:

La comodidad de la habitación

Cons:

Nada mal, todo está bien

2026-01-24 • via Nuitee
C
Carlos • solo_traveller • pe
1
2026-01-23 • via Nuitee
K
Karlo • couple • pe
9
2026-01-23 • via Nuitee
K
KARINA • couple • pe
8
Pros:

La cama

Cons:

Ruido

2026-01-22 • via Nuitee
J
JORGE LUIS • solo_traveller • pe
8
2026-01-22 • via Nuitee
D
Diego • couple • pe
9
Cómoda
Pros:

La ubicación del hotel es céntrica, brindan desayuno.
La atención del personal siempre fue amable y respetuosa.

Cons:

La TV no era smart, creo q podrían mejorar en renovar la TV y se pueda disfrutar de Netflix, YT, etc..

2026-01-20 • via Nuitee
M
Marion • couple • nl
7
Pros:

Goed ontvangst met fijne service

Cons:

Lawaai van buiten

2026-01-20 • via Nuitee