Escala Urban Hotel

Hotels
7.7 (219 reviews)
Calle Elias Aguirre 478 , Chiclayo , pe

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Air conditioning
Room service
Pets allowed
Luggage storage
Tour desk
Ironing service
Non-smoking throughout
Shuttle service (additional charge)
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, with very friendly staff.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, with positive comments about the cleanliness and friendliness of the staff.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Mixed reviews on the value for money, with some guests feeling the price was high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, with positive mentions of clean place and friendly staff.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 05:05

Property Description

Welcome to Hotel Escala, your 2-star oasis in Chiclayo!

Convenient Amenities: Enjoy the convenience of a 24-hour front desk, airport transfers, and room service during your stay. Stay connected with free WiFi available throughout the property.

Comfortable Rooms: Relax in our well-equipped rooms featuring flat-screen TVs with cable channels and private bathrooms, ensuring a comfortable and enjoyable stay.

Prime Location: Explore the city easily with Estadio Elias Aguirre just 3.3 km away and the airport within close proximity, making travel a breeze.

Ready to experience comfort and convenience at Hotel Escala? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

Location

Guest Reviews

7.7
Based on 219 reviews
Cleanliness: 8
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
Ariel Pablo • solo_traveller • ar
8
A 150 metros de la Catedral y Plaza Principal
Pros:

Todo nuevo y muy limpio

Cons:

No tiene acondicionador de aire

2026-04-17 • via Nuitee
F
Fiorella • extended_group • pe
9
Tranquila
Pros:

Ok

Cons:

Personal amable

2026-04-17 • via Nuitee
L
LUIS CESAR • solo_traveller • es
9
Alojamiento bien ubicado.
Pros:

Ubicación, buena atención del personal.

2026-04-15 • via Nuitee
E
eblinger balcazar • couple • pe
2
Pros:

Ubicacion

Cons:

Tv sin cable, internet lento

2026-04-13 • via Nuitee
N
Neyra Castillo • solo_traveller • pe
5
2026-04-12 • via Nuitee
M
marco • solo_traveller • pe
8
Pros:

Su ubicación

Cons:

Muy pequeño la habitación

2026-04-12 • via Nuitee
K
Katerine • couple • pe
9
Pros:

cama

Cons:

Las puertas de los cuartos parecen de papel, estando fura de la habitación con puerta cerrada se escucha todo o que se habla dentro

2026-04-10 • via Nuitee
V
Vicente Javier • couple • es
4
Pros:

La ducha,aunque le falta una manpara.

Cons:

El desayuno y que no pusieran champú en el baño

2026-04-10 • via Nuitee
C
Ch • extended_group • pe
1
No lo recomiendo.
Pros:

Nada sobresaliente

Cons:

Lámpara de noche no funciona, aire acondicionado mal ubicado, baño no contaba con puerta en la ducha, espejo de baño quebrado, olor no agradable (humedad) en la habitación, la entrada al hotel está descuidada (sucia), no lo toleré, nos fuimos sin completar el tiempo de estadía.

2026-04-09 • via Nuitee
P
Pilar • solo_traveller • pe
6
Regular
Pros:

Cama cómoda

Cons:

Cuartos muy pequeños sin ventilación externa, calor terrible y con ventilador que no ayuda mucho!!

2026-04-04 • via Nuitee
W
WALTER JUNIOR • couple • pe
9
2026-04-03 • via Nuitee
G
Gilber • solo_traveller • pe
9
2026-04-02 • via Nuitee
R
Romero • family_with_children • pe
7
Buena estadía
Pros:

Atención del personal de recepción.

Cons:

Tal vez si hubiera mejor ventilación o aire acondicionado, ya que en tiempos de verano el calor es insoportable.

2026-03-30 • via Nuitee
H
hector • couple • pe
5
regular
Pros:

la ubicacion

Cons:

el cuarto falta de ventilacion y lo otro si pagas con tarjeta de credito te cobran 5% adicional?.

2026-03-30 • via Nuitee
R
RIOS ZURITA • solo_traveller • pe
3
Poco o nada recomendable
Pros:

Baño limpio

Cons:

Olía mal, estaba descuidado el hotel, la cama incomodad

2026-03-26 • via Nuitee
R
Roman • extended_group • pe
8
Pros:

Cercanía a la plaza

2026-03-23 • via Nuitee
B
Benjamin Wiherzon • couple • pe
5
ACEPTABLE
Pros:

PARA TENER UNA GASTRONOMIA COMO ES CONOCIDO CHICLAYO, ES MAS QUE UN DESAYUNO CONTINENTAL

Cons:

FALTA LIMPIEZA

2026-03-23 • via Nuitee
K
Katia Lisset • couple • pe
10
10/10
Pros:

Muy buena atención

Cons:

Todo bien

2026-03-22 • via Nuitee
G
Graciela María • solo_traveller • pe
3
Pros:

La Ubicación

Cons:

No estaba muy limpio. La puerta del baño se cerraba sola. El personal no te ayuda con tu maleta. El desayuno no es muy bueno.

2026-03-21 • via Nuitee
M
Marco Antonio • solo_traveller • pe
5
Pros:

La atención del personal

Cons:

La habitación no tenia ventana al exterior, tenía vista interna a un pasadizo donde estaban otras habitaciones. No tenía aire acondicionado como alternativa de mejor ventilación. El calor era infernal dentro del cuarto.

2026-03-19 • via Nuitee