Hotel de Papae Intl

Hotels
Independent
8.2 (27 reviews)
16-D West Service Rd, Islamabad, Islamabad, 44000 , Islamabad , PK

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
Safe-deposit box at front desk
Free newspapers in lobby
Porter/bellhop
See all facilities

Review Highlights

Pros:
Polite staff
Good check-in service
Cons:
Cleanliness issues
Lack of amenities for parents

Categories

Cleanliness
5.69
Cockroaches everywhere in room and bathroom, which indicates poor cleanliness.
Service
8.66
Staff was polite but manipulative, which affects the service score.
Location
9.7
Construction outside was mentioned, but overall location remains convenient.
Room Quality
6.65
Room infested with bugs and chemical spraying indicates poor room quality.
Amenities
7.68
No options for desktop and printing documents limits amenities.
Value for Money
9.14
Standard value for money considering the service but issues noted.
Food and Beverage
9.19
Food and beverage options not mentioned, assumed standard.
Overall Experience
8.86
Overall experience influenced by the mix of positive and negative factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:33

Property Description

Terrace Views and Convenient Amenities
Relish in stunning terrace views and enjoy complimentary Wi-Fi and concierge services during your stay. Unwind at the hotel's restaurant or indulge in 24-hour room service before heading to the bar/lounge for a relaxing drink.

Featured Amenities for a Comfortable Stay
Benefit from the business center, complimentary newspapers, and dry cleaning/laundry services. Free onsite parking adds to your convenience.

Cozy Rooms and Prime Location
Feel at home in one of the 43 air-conditioned rooms featuring modern amenities. Located in Islamabad's Blue Area, you're just minutes away from major attractions like National Art Gallery and Saudi Pak Tower Building. Your ideal stay awaits at Hotel de Papae Intl.

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.2
Based on 27 reviews
Cleanliness: 5.69
Service: 8.66
Location: 9.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 8.86
S
Shoaa
2
Pros:

Property was completely different from pictures. Staff was polite but very manipulative. Dont ask for any renter options. They will

2025-07-26 via Nuitee
M
Mohammad Asif family
6
Pros:

So i booked this for my parents. overall okay. My parents didnt have access to wife and it took alot of time for someone to help. I had to call the hotel for someone to go help as my parents cant speak urdu or english. Also, they dont have options to use a desktop and print some documents.

2025-07-24 via Nuitee
B
Billie friends
4
Pros:

Cockroaches everywhere in my room and bathroom. Staff came in at midnight and sprayed chemicals which didn't really help but gave me a sore throat.
Slept for about 4 hours with the lights on to keep the bugs away as best I could.
Construction immediately outside of my window and the front of the property which was not disclosed.
Check-in and bell staff were very good.
Older manager had the nerve to ask us for a job because we are Americans.

2025-07-16 via Nuitee
K
Kyle
10
3 night stay in Islamabad for Fhampions Trophy
Pros:

The front staff were very friendly and helpful on check-in, the manager who spoke fluent english gave me his WhatsApp for any hrlp or inquiries i might need.

Straight after check-in i proceeded to order room service from Tabaq which is their in house restaurant. The biryani was delicious and i ordered repeatedly from there, the food for breakfast was also terrific.

The room itself is alright, great bed but an average bathroom and shower. Very spacious though with a couch and table tor eating at.

I would stay here again if in Islamabad, if only because of the extreme friendliness of the staff and the good location, being in Blue Area within a couple kilometers from Centaurus Mall

2025-03-02 via Nuitee
Z
Zeeshan
10
Pros:

I had an amazing experience at this hotel, with the cleanliness and modern look of the hotel. The customer service was amazing. I am definitely going back. The area is great too

2025-02-08 via Nuitee
Z
Zak family
6
Pros:

Had a very pleasant stay at this hotel. For the price it was good. The area is very easy reach of the highway to the airport, and if heading out of the city, also very easy to get to local malls and restaurants etc. we dined in the Tabaq restaurant a few times, food was very good and very big portions for the price paid.

The only issue was noise from outside and inside the hotel. The housekeeping office appears to be in the corridor and therefore everytime the phone rings, it’s like it’s ringing in the bedroom, and the phone rings all day and all night, you can hear every conversation from outside, and it’s uncomfortable for privacy as everyone outside can most likely here you from inside your room. I would stay here again, not on this floor or in this room though.

2025-02-06 via Nuitee
M
Mohammed
10
A hidden gem with great service!
Pros:

Just wanted to say that I stayed at the hotel for 3 days and it was a pleasure - a real hidden gem - the staff were great and catered for all your needs - the reception staff and Sibtain Raza made you feel at home - I would recommend a stay here - location great and metro is only a few mins away. Will return soon.

2025-01-29 via Nuitee
A
Azad friends
10
Pros:

I would have to say the staff are what make this place. Amazing customer services from all. Especially the managers and reception staff so helpful and supportive. I stayed 11 days in total. The only suggested improvement which is really minor is the bathroom could be upgraded. The room was excellent with lots of space. Well done keep up the good work and see you soon.

2024-12-06 via Nuitee
S
Syed
8
Pros:

No hot water

2024-10-15 via Nuitee
S
Syed family
10
Pros:

The room was modern and worth the price. We really enjoyed our stay in the hotel. The staff was very helpful and took care of our needs. I highly recommend this place.

2023-01-10 via Nuitee
H
Hiba
8
Pros:

The room was big, clean and compfortable. Breakfast was ok. The receptionist was nice. Overall it is a very good hotel for that price.

2021-08-19 via Nuitee
V
Verified traveler self
10
Pros:

It was 3 night stay included fresh morning breakfast, free bottle of water and free airport shuttle service.

The room was very clean and comfortable. Receptionists Abid, Usman and all members of hotel were very polite, helpful. I have attached all pictures. Most of my family members and friends didn’t believe it was 3 start hotel because the service and hotel room was like 4 star.

I will highly recommended this hotel to stay in blue area because near by metro bus station to access everywhere easily.

2021-04-01 via Nuitee
A
Anisullah Business af
6
Disappointing & Not as Expected
Pros:

Hotel location was good and staff were friendly, but some don’t understand English, the restaurant also was good and the food was delicious, however not as clean as expected and the shower had no hot water during day time and the Internet connection was not good at all...!

2017-12-23 via Tripadvisor
A
anmolk187 Family
10
Vocations ..
Pros:

Gud to stay here....envoirnment is gud....staf is like a family....visted here with family...have lots of fun...food of here is gud...specially tht paratha ...treated there tht we were their family...missd tht place .

2017-10-15 via Tripadvisor
L
LeoLHR Friends getaway ao
4
Good location but that's all
Pros:

I stayed here not by my choice as it's the hotel chosen by my tour operator.

Ok this is Islamabad and I assume it's cheap but still the hotel is appaling. The location is quite good in blue area. There is metro bus station nearby so it's good base to explore the city. However, the condition of the room is pretty bad. The bathroom really needs major improvement. The hot water didn't work. Don't ask about whether it's clean or not. I didn't really complain as it was only one night stay.

If you can choose, try to find other hotels. Surely, there are better hotels in the area.

2017-08-14 via Tripadvisor
R
roomih Business pk
2
Seen
Pros:

Very poor hotel. No fire alarm system and cleanliness is non existent. The hotel needs to improve on every level. The location is central in Islamabad. Food quality is also anither weak area. I wouldnt eat the food even if its free.

2017-04-27 via Tripadvisor
W
WMBandit Friends getaway cn
8
Good stay
Pros:

Two nights at the hotel - room is big, comfortable and quiet- bathroom ok
Free breakfast is the same Pakistani food elsewhere
Armed security guard at the front
nice mirror lobby
Easy to find and located near good currency exchange places
Food at the restaurant is good with huge portion ( another Pakistani characteristic)
internet slow but functioning- not inside the rooms so you have to go to the lobby

2016-10-12 via Tripadvisor
W
W1164ASjackj Solo travel ca
2
Dirty hotel. Arrogant Staff. Lousy Breakfast
Pros:

In July 2016 I was participating in a trekking tour to K2 Base Camp. The trip originated and ended in Islamabad. During one day stay before and 3 day stay after the expedition I stayed in Hotel de Papae. The hotel has an impressive, glass façade and mirrored lobby. However, that is all that is alright.
The hotel was booked by Baltistan Tours. Upon the return, the management of the hotel refused checking-in claiming that my visa was not valid. For about an hour I tried to explain that I had arranged the visa in Pakistani Consulate in Canada. They simply refused to listen. Baltistan Tours proposed an alternative hotel, which was worst that most of the hostels that I have seen, even in the most exotic places of the world. I was forced to travel an hour to a local visa office, wait another hour for a visa official to confirm that my visa was perfectly valid and travel back for another hour. Baltistan Tours was not helpful at all.
The hotel claims 3.5 star rating. It should be noted, that with exception of large international chains, all of the hotels in Islamabad are overrated by at least 2-3 stars. In my opinion Hotel de Papae does not qualify for a single star. The room was dirty, bathroom was filthy. The breakfast consisted of cereal, cold toasts, fired beans and cold omelet. There were no fruit or vegetables.
Contrary to the numerous claims by local people about safety, the hotel was guarded by a security guard armed with a shotgun. Islamabad is full or armed soldiers and security guards. We were even refused access to the King Fajsal Mosque, which was guarded by metal detectors and security guards with automatic machine guns.

2016-09-13 via Tripadvisor
A
ACP20 Solo travel ca
8
Good Standard
Pros:

This is a good hotel to stay at when in Islamabad as it maintains a high standard but because it is not an opulent looking five star hotel, it attracts less attention. The room was very comfortable and everything worked including the air conditioning and hot water in the shower. The food in the restaurant was excellent however they should consider having a separate lunch menu with smaller portions. Breakfast was buffer style with a good selection. Service was excellent and when I asked for a late checkout, my request was granted immediately.

2016-09-09 via Tripadvisor
A
Ade652 Business gb
4
Not as good as it appears
Pros:

Was quite disappointed with this hotel. Looked good online and from the the front. Rooms poor grotty would be a good word. Bathrooms old poorly maintained, leaking taps etc. Room big big old and tatty. AC weak and basically just not a comfortable or relaxing place to stay.

2016-07-07 via Tripadvisor