DM Hoteles Tarapoto

Hotels
DM Hotels
8 (20 reviews)
Pasaje Las Flores 224 Banda de Shilcayo, La Banda de Shilcayo, San Martin, 22202 , Tarapoto , PE

Facilities

Free breakfast
Arcade/game room
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Continental breakfast
See all facilities

Review Highlights

Categories

Cleanliness
5
Mixed reviews on cleanliness, some guests mentioned issues.
Service
5
No specific mentions of service in the review provided.
Location
5
No specific mentions of location in the review provided.
Room Quality
5
No specific mentions of room quality in the review provided.
Amenities
5
No specific mentions of amenities in the review provided.
Value for Money
5
No specific mentions of value for money in the review provided.
Food and Beverage
5
No specific mentions of food and beverage in the review provided.
Overall Experience
5
No specific mentions of overall experience in the review provided.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-24 13:45

Property Description

Experience the perfect blend of comfort and adventure at DM Hoteles Tarapoto, where every guest is welcomed with open arms.

Recreational Delights
Take a refreshing dip in our outdoor pool or unwind in the serene sauna. With an arcade/game room and concierge services, every moment here promises excitement and leisure.

Dining and Refreshments
Savor delicious meals at our in-house restaurant or enjoy room service during limited hours. Cap your evening with a drink at our bar/lounge or relax by the poolside bar, the perfect spots to unwind after a day of exploration.

Comfortable Accommodations
Retreat to one of our 52 air-conditioned rooms, complete with minibars, flat-screen TVs, and complimentary Wi-Fi. Each room offers a private bathroom with modern amenities, ensuring a restful stay.

Don't miss your chance to enjoy an unforgettable stay—book your getaway today!

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pool access available from 10 AM to 8 PM.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8
Based on 20 reviews
Cleanliness: 5
Service: 5
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
J
Joyce
2
Pros:

DM Hoteles closed. I had to get a different resort

2025-04-17 via Nuitee
J
Jorge
10
Pros:

Beautiful and relaxing

2024-12-10 via Nuitee
Y
Yves partner
6
Pros:

Besoin d'un rafraîchissement des installations

2024-02-24 via Nuitee
K
Ken
10
Pros:

Beautiful and very tranquil location with walkable distance to Plaza de Armas

2024-01-28 via Nuitee
S
Susan friends
8
Pros:

The Hotel has a lovely big swimming pool and nice grounds and the rooms are a great size. However, the property could benefit from some maintenance and upgrades. Breakfast was basic but sufficient. I would stay again,

2024-01-22 via Nuitee
J
JESUS partner
6
Pros:

u pasado(Río Schilcayo) fue mucho mejor
El anterior operador de este Hotel, que en su época fue el único cinco estrellas que tenía Tarapoto, ha dejado de ser lo que fue y ahora bajo la nueva administración de la Derrama Magisterial Hoteles es uno más del montón
Enl cambio se siente desde que uno llega al lobby , los papeles de Checkin no los tienen pre impresos hay que llenarlos, la asignación de las habitaciones es en momento e incluso hacen consultas con el área de mentenimiento para ver si están operativos. En nuestro caso la habitación tenía el aire acondicionado en mal estado, pedimos servicio especializado, llegaron lo trataron de arreglar pero fue en vano, al final tuvimos que pedir cambio de habitación.
Sus instalaciones muy amplias, pero con notorio descuido, las áreas comunes se ve que necesitan un poco más atención, el
comedor aún con el mismo mobiliario de antaño ya no tiene AC, pero su cocina sobre todo en platos regionales sigue siendo de lo mejor y ofrecen un almuerzo o cena tipo menú bastante bueno
Los Bungalow aun mantienen su elegancia y prestancia aunque con mobiliario con muchos años a cuestas, pero eso si su ropa de cama y tohallas muy limpias, aunque algo gastadas
En general en los ambientes comunes se ve mucho descuido, salones con sillas y mesas muy gastadas y los muebles del lobby necesitan un buen mantenimiento
Sus precios están por debajo de sus pares, no podría ser de otra forma, pero aún así su relación calidad/precio es regular

2023-11-24 via Nuitee
K
Karina partner
8
Pros:

Todo bien pero un poco caro para lo que ofrece el hospedaje

2023-05-31 via Nuitee
E
Evelyn
10
Pros:

Good

2023-05-06 via Nuitee
W
Walden partner
10
Pros:

Nice, large property with pool and extensive lawns.
Music too loud in dining room.

2023-02-19 via Nuitee
Y
yamile partner
10
Pros:

Bonito y cómodo

2023-02-15 via Nuitee
A
Amy
2
Pros:

Awful.

2023-01-02 via Nuitee
E
Eric
10
Pros:

Just overnight after flying in from Lima and departing

2022-07-10 via Nuitee
J
Jose partner
10
Pros:

Everything

2022-07-08 via Nuitee
M
Mike
8
Pros:

A nice quiet place not far from the plaza. Saddle back tamarin monkeys and lots of birds on the property. A nice place to chill by the pool in the gardens.

2022-07-02 via Nuitee
J
Justin
6
A hotel that has sadly seen better days.
Pros:

The hotel could be so much nicer but looks worn and uncared for. For instance, there are many weeds growing in the tiles around the swimming pool. Breakfast was rather simple. Rooms are clean though. Staff do not speak English and reception seems to close about 10pm, which was an issue when trying to get our room key when we returned from outside at 11pm.

2022-07-02 via Nuitee
J
John
6
They need to improve
Pros:

The hotel is very nice because is surrounded with nature. But they need to improve, it looks kinda unattended and it needs to be clean better.

2021-11-10 via Nuitee
J
Juan partner
10
Pros:

Very beautiful place close to town

2021-09-11 via Nuitee
V
Verified traveler family
4
Pros:

The safe was broken

2021-07-05 via Nuitee
E
ERICK partner
4
Pros:

No tan buena relación de precio calidad. El lugar es bonito pero muy caro.

2021-01-07 via Nuitee
V
virginilagarder self
10
Pros:

i will hardly recommend this hotel . Everything was just perfect

2019-12-26 via Nuitee