W Residence Kandy

Hotels
7.5 (33 reviews)
No 38A Sri Thapodharama Road Paradise park Hanthana Kandy , Kandy , lk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Cons:
Closed location
In disrepair
Inconvenience
Deserted

Categories

Cleanliness
4
The cleanliness of the hotel was poorly rated due to reports of a deserted and disrepaired location.
Service
4
Service was negatively impacted by the closed and deserted location, resulting in inconvenience for guests.
Location
1
Guests expressed extreme dissatisfaction with the location as it was reported as CLOSED and in disrepair, leading to inconvenience and the need to find alternative accommodation.
Room Quality
2.5
Reports of a deserted and closed location impacted the quality of the rooms, as guests indicated a lack of comfort and suitable accommodation.
Amenities
2.5
The deserted and closed location severely affected the availability and access to amenities, resulting in a negative experience for guests.
Value for Money
2
Guests felt that the closed and disrepaired location did not justify the price paid, leading to dissatisfaction with the value for money.
Food and Beverage
4
Limited feedback on food and beverage due to reports of a closed and deserted location, with a lack of mention about the quality of these services.
Overall Experience
2
The overall experience was significantly impacted by the closed and disrepaired location, resulting in dissatisfaction and the need to look for alternative accommodation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 15:36

Property Description

Luxurious Accommodation:
W Residence Kandy, located just 3.5 km from the famous Ceylon Tea Museum, offers guests a luxurious stay with spacious rooms featuring balconies overlooking the city.

Top-Notch Amenities:
Enjoy a range of amenities including a beautiful garden, free private parking, a shared lounge, and a terrace where you can unwind and relax after a day of exploring the city. The hotel also provides room service and a tour desk to cater to all your needs.

Delicious Dining Options:
Start your day right with an à la carte breakfast offering continental and Asian delicacies. With free WiFi throughout the property, you can stay connected while enjoying your meal.

Book your stay at W Residence Kandy for a memorable and comfortable experience in the heart of Kandy.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 33 reviews
Cleanliness: 4
Service: 4
Location: 1
Room Quality: 2.5
Amenities: 2.5
Value for Money: 2
Food and Beverage: 4
Overall Experience: 2
D
Dhanushka • young couple • lk
10
Exceptional
2025-01-29 • via Nuitee
K
Kay • family with young children • us
1
Location CLOSED and in Disrepair
Pros:

location CLOSED , do NOT pay in advance.

Cons:

Location was CLOSED when we arrived and was in disrepair. This was a huge inconvenience as we had to find another place to stay.

I looked from window and it was deserted.
Should be taken off the Website.

2025-01-23 • via Nuitee
T
Tuan • family with young children • lk
8
Very good
2024-12-14 • via Nuitee
A
Anushka • young couple • lk
5
Passable
2024-12-14 • via Nuitee
A
Anushka • young couple • lk
10
Great Experience
Pros:

My fiancée and I stayed in the Penthouse Deluxe Double Room with mountain and city view, and it was an amazing experience. The room was exactly as pictured on the website—clean, and in perfect condition. The views were absolutely breathtaking, with no words to describe how beautiful they were, especially at sunrise and sunset. The environment was incredibly peaceful, and we enjoyed the perfect weather throughout our stay, which made it even more relaxing. There was enough parking space and the staff were extremely kind, attentive, and always willing to assist with any requests, making us feel welcome from the moment we arrived. Overall, we had a fantastic experience, and we highly recommend this hotel to anyone looking for a peaceful stay with excellent service and stunning views.

2024-10-14 • via Nuitee
C
Chathuranga • young couple • lk
5
Passable
Pros:

I recently stayed at this property, and the highlight of my experience was definitely the stunning view. You can see most of Kandy city from there, which is truly breathtaking. The caretaker also did their best to make our stay comfortable, and I appreciated the effort.

Cons:

However, I was disappointed with the overall condition of the property. While our room was clean, the rest of the place seemed poorly maintained. It looked like the floors hadn't been swept, and it felt like the hotel hasn't seen any renovations since it was built. Additionally, there were no kettle or tea/coffee-making facilities in the room, which was an inconvenience.

2024-09-27 • via Nuitee
M
Mahi • review category business travellers • qa
10
nil
Pros:

nil

Cons:

nil

2024-09-15 • via Nuitee
R
Roamingthari • young couple • lk
10
Exceptional
2024-09-08 • via Nuitee
R
Ruwan • family with young children • lk
9
Superb
Pros:

Calming and cozy environment. Good caretaker

Cons:

Have to step up 4 floors by foot.

2024-08-31 • via Nuitee
B
Bimal • family with young children • lk
3
Poor
Pros:

View from balcony/ terros.

Cons:

Only one no good staff who doesnt know how to deal with guests, not cleaned, smelly bedrooms, ni bathroom mirrors. Etc..

2024-08-30 • via Nuitee
R
Rupasinghe • group • lk
10
Exceptional
2024-08-25 • via Nuitee
W
Wickramasinghe • young couple • lk
6
Pleasant
2024-08-21 • via Nuitee
L
Lahiru • young couple • lk
7
Good
2024-08-20 • via Nuitee
T
Thashra • with friends • lk
8
Very good
2024-08-17 • via Nuitee
A
Andrew • family with young children • ae
7
Good
2024-08-13 • via Nuitee
K
Kasun • young couple • lk
8
Very good
2024-08-08 • via Nuitee
D
Dhanushka • young couple • lk
9
Superb
2024-07-10 • via Nuitee
Y
Yasintha • young couple • lk
10
Exceptional
2024-05-26 • via Nuitee
R
Roamingthari • young couple • lk
10
Best place in Kandy with the best view and reasonable price
Pros:

Everything including the view ❤️

2024-04-28 • via Nuitee
M
Menusha • young couple • lk
8
Worth it for the fantastic view!
Pros:

Rooms were quite good, clean sheets and pillows, and functioning AC.
Bathroom was good, very clean, great water pressure, working hot water.
Quite distant from town along winding roads, so don't stay here if you're looking for a place that you can walk to town from; no problem if you're in a car/taxi or tuk.
There is a dining area to eat so you can bring your own food from outside (no cooking), or order in and have it there.

Cons:

No facilities apart from the room were provided. The door didn't lock properly. No tea or coffee, and no kettle either. Only two small bottles of water, soap, and towels were provided. Not a lot of options to order food from the hotel itself. We were told only rice and noodles available when asked.

2024-03-18 • via Nuitee