Florencio Casa Hacienda

Hotels
9.4 (30 reviews)
Calle Grau 485 , Pisac , pe

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly hosts
Comfortable rooms
Cons:
Limited gluten-free breakfast options
Occasional noise from courtyard

Categories

Cleanliness
9.35
Guests generally found the hotel very clean with super friendly hosts.
Service
9.85
Service was consistently highlighted as excellent and attentive.
Location
9.85
The hotel has a phenomenal location in the heart of Pisac, easily walkable to shops and cafes.
Room Quality
9.35
Guests appreciated the beauty and comfort of the rooms.
Amenities
9.35
Amenities such as free tea and a beautiful courtyard contribute positively.
Value for Money
8.85
Overall value was seen positively, though a few guests desired more breakfast options.
Food and Beverage
8.85
Food was generally good, with room for improvement in gluten-free options.
Overall Experience
9.75
Guests reported an overall wonderful experience and plan to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:32

Property Description

Tranquil Oasis in Pisac

Garden Retreat: Explore the lush garden surroundings of Florencio Casa Hacienda, a peaceful escape in Pisac, Cusco.

Convenient Amenities: Benefit from a 24-hour front desk, airport transfers, room service, and complimentary WiFi during your stay.

Cultural Excursions: Visit nearby attractions such as Qenko, Sacsayhuaman, and Inka Museum, then unwind with a continental breakfast at the hotel.

Experience serenity and convenience at Florencio Casa Hacienda - book your stay now for an unforgettable getaway in Pisac!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.4
Based on 30 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.85
Room Quality: 9.35
Amenities: 9.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.75
C
Cailin couple nz
10
Perfect!
Pros:

Wonderful little hotel! Staff were extremely kind, the place was gorgeous, the bed comfy, the bathroom nice, and it was quiet. 10/10 recommend.

2026-02-10 via Nuitee
L
Lyudmyla family_with_children ca
8
Very good location, clean rooms, friendly owner. I recommend this hotel.
2026-01-20 via Nuitee
M
Melanie extended_group us
10
Pros:

This was my second time at Florencio and again, it was a wonderful stay. The family takes great care of its customers and the rooms are beautiful. The beds are very comfortable. The decorations are so vibrant and it never fails that I get to see a humming bird in the open air garden area. I highly recommend staying at Florencio while visiting Pisac.

Cons:

There could be a few more gluten free options for breakfast, but overall the food and tea was excellent.

2026-01-19 via Nuitee
L
Lisa Marie solo_traveller id
10
Perfect stay in Pisac
Pros:

Beautiful hacienda, great location. Shower was nice and hot, great pressure. Bed & room very comfy! The owners are sweet and present. They also own the botanical gardens across from the stay, wonderful escape from the city streets. Very great stay! Thank you!

Cons:

Nothing, everything was wonderful.

2026-01-19 via Nuitee
M
Mare couple us
10
If I return to the area, I would stay at this hotel again
Pros:

This adorable property is located in the center of Pisac and was charming. Run by a brother and sister they couldn’t be nicer people. Breakfast is included with made to order eggs if you want them. We had the king room which has an active wood burning fireplace. The rooms were clean and the bed was comfortable. They are so accommodating and if you go ask them to let you see the gardens across the street. I believe they are owned by their family and is very nice. The town is not very big but this hotel is right in the center of it all.

2026-01-18 via Nuitee
M
Mariyan couple ie
8
Good place at a good location, a bit pricy.
Pros:

Large room, high ceilings, stylish furniture. Very friendly hosts. The botanical garden, next to the hotel and run by the owners was beautiful and they spent a lot of time showing us around.

Cons:

There was no one speaking English, so we had to use Google translate. The additional room charge of 15 USD for paying with CC was a surprise.

2026-01-06 via Nuitee
I
Itai extended_group us
10
Phenomenal spot in the middle of pisac
Pros:

Phenomenal location. Lovely rooms. Super friendly and helpful hosts. There’s an amazing botanical garden adjacent to the hotel which Jose tends and will let you tour if he is available. It is a total hidden gem.

2025-12-27 via Nuitee
M
Mary Stokes-Rees couple ca
8
We loved our stay in the historic Florencio Casa Hacienda!
Pros:

The location is excellent, right in the heart of Pisac but on a quiet street. We could quickly and easily walk everywhere in town, to cafes, restaurants, shops, etc. We really enjoyed our breakfast with fresh buns typical of tge region and freshly squeezed orange juice.
We loved th fact that the hotel has a deep history in Pisac where it was one of the original large haciendas in Pisac, perhaps the only one. The hotel is owned by the original family who transformed their family estate into a hotel fairly recently. The owners are proud of their father’s significant botanical garden across the lane, and of the original enormous traditional adobe oven and flour mill, all part of the history of the property. Staying in this large historic property allows guests to experience a bit of Pisac history. We found it hard to believe this large “hacienda “ was once just a family home!

2025-12-07 via Nuitee
A
Andrew solo_traveller gb
8
Great
Pros:

Great hotel in the centre of town. Very nice and attentive service

2025-11-24 via Nuitee
R
Radovana extended_group si
9
Comfortable colonial style hotel in the center of Pisac.
Pros:

Locatin in the center of the town. They assisted us with parking and helped with luggage. I liked the rustical dinig room and beautiful internal courtyard. Free tea and drinking water available 24/7.

Cons:

Recless guests, drinking free tea in the courtyard late in the evening. All the rooms are oriented to internal cortyard and guest shoud consider other guests. But this is not a hotel fault.

2025-11-24 via Nuitee
K
Kelly extended_group us
10
Beautiful space, lovely hosts
Pros:

Breakfast was sweet, it was helpful to be able to have food there. The location was perfect, easily walkable around the city and into the main square

Cons:

Honestly everything was great, I felt well cared for

2025-11-19 via Nuitee
W
William couple us
9
Great location. Terrific and helpful staff. Super clean.
Pros:

Great location. Helpful staff.

Cons:

Only thing was fact that no one there spoke any English. That’s partly on me for not having better Spanish. But it would have been nice. Otherwise a terrific place

2025-11-08 via Nuitee
J
Julio César extended_group pe
10
VOLVERIA
Pros:

La temática botánica.

Cons:

Me gustó todo

2025-11-07 via Nuitee
A
Arnold family_with_children pe
10
Una experiencia maravillosa y servicio de primera...!!!
Pros:

Gracias por la experiencia. Fue realmente agradable disfrutar de todos los servicios y la excelente atención brindada. Una experiencia maravillosa en un lugar cálido y acogedor, donde también pudimos conocer un hermoso jardín botánico. ¡Muy recomendable!

2025-11-06 via Nuitee
J
John solo_traveller ie
9
2025-11-03 via Nuitee
C
Carlos couple pe
10
Pros:

I enjoyed verything, the hosts, breakfast and the room simply excellent. The garden part of the property absolutely fascinating. Location very handy in the heart of the town, in addition the hotel it self has lot of history. Thanks for your great hospitality. Without a doubt I'll come back.

Cons:

I can't find something that I didn't like there.

2025-11-02 via Nuitee
H
Harald Olav Hals solo_traveller no
10
2025-11-01 via Nuitee
H
Harald Olav Hals extended_group no
10
2025-11-01 via Nuitee
V
Verified traveler family
10
Pros:

This hotel is a treasure - behind unassuming walls is a unique, authentic, beautifully appointed hotel.

2019-11-27 via Nuitee
V
Verified traveler partner
10
Pros:

As the name indicates, this is a hacienda that has been transformed into a hotel by the brother and sister who own and operate it. The room we had was quite large, as it had previously been the main living area, and included a fireplace. (They prepared a fire for us in the evening, which was very welcome as it gets chilly at night.) We stayed for only one night, but our hosts treated us like royalty. Sra. Rosmarina gave us a tour of the family botanical garden, which is just across the street and quite impressive. All the staff were very friendly and helpful. They went out of their way to make us welcome and comfortable. A modest but quite good breakfast was included. The hotel is well located for getting around the small town, and is close to restaurants, cafes, and the town square where the crafts stalls are situated. We were very happy to have chosen the Hotel Florencio for our brief stay in Pisac.

2019-11-01 via Nuitee