Raya Heritage - SHA Plus

Hotels
9.5 (203 reviews)
157 Moo 6, Tambol Donkaew , Chiang Mai , th

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Beautiful location and serene environment
Spacious and immaculate rooms
High-quality amenities and food
Cons:
Temporary construction noise in the area

Categories

Cleanliness
9.25
Rooms are described as spacious and immaculate, indicating high cleanliness.
Service
9.75
The staff is consistently described as friendly and attentive, enhancing the guest experience.
Location
9.25
Although a bit far from old town, the serene setting outside town is seen as a plus.
Room Quality
9.75
Rooms are spacious, comfortable, and beautifully maintained as per multiple reviews.
Amenities
9.25
The spa and other features are highly recommended, indicating good amenities.
Value for Money
9.75
High-quality products and services focus on local sustainability, indicating good value.
Food and Beverage
9.25
Positive feedback on food quality with a specific mention of superb food.
Overall Experience
9.75
Consistently described as lovely, fabulous, and an essence of luxury, summarizing an excellent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:55

Property Description

Luxurious Garden View Rooms
Experience the beauty of Chiang Mai from your room with garden views at Raya Heritage. Enjoy the comfort of a seating area, flat-screen TV, and a private bathroom in each room. Some units even boast a balcony for a more immersive experience.

Relaxation and Recreation
Unwind by taking a dip in the outdoor swimming pool or stay active at the fitness centre during your stay at Raya Heritage. Whether you prefer leisurely activities or a workout session, the hotel offers amenities to cater to your needs.

Culinary Delights
Savor an exquisite à la carte breakfast at Khu Khao restaurant and indulge in a culinary journey during your stay. With a focus on quality dining experiences, Raya Heritage ensures that your taste buds are delighted throughout your visit.

Book your stay at Raya Heritage now and immerse yourself in luxury and relaxation in Chiang Mai.

Important information:

Rates on 24 December and 31 December include compulsory gala dinners for 2 people. Extra person will be additionally charged by the hotel for a compulsory Christmas Eve and New Year's Eve gala dinners.

There will be a refurbishment of the walkway between Ai Waan Spa area and the Fitness Center during March 1 – 12, 2026 (10:00 – 16:00 hrs daily). We anticipate a minor noise level during the work. During this period, Ai Waan Spa’s operating hours will be rescheduled to 16:00 – 23:00 hrs.

The swimming pool and swimming pool deck will be closed for refurbishment during June 1 – 30, 2026. Working hours are from 10:00 – 16:00 hrs daily. The swimming pool will be reopened from June 9, 2026, but the deck area will remain closed until June 30, 2026, inclusive. There will be a high level of noise during June 2 - 8, 2026.

Raya Heritage will be installing flood gates at the resort from 10 March to 7 April 2026. Work is scheduled daily between 10:00hrs and 16:00hrs. There will be some noise disturbance during these hours.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    Children from 6 years old to 12 years old stay for THB 1,883 per person per night when using an available extra bed.
    People 13 years old and over stay for THB 3,766 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 203 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 9.75
Amenities: 9.25
Value for Money: 9.75
Food and Beverage: 9.25
Overall Experience: 9.75
Q
Q7858JRamanda Solo travel Byron Bay, Byron Shire, New South Wales
10
A Perfect Stay
Pros:

I originally checked in for 4 nights and ended up extending twice — staying for almost a month, which says everything.

I truly couldn’t fault a single thing. Everything was perfect, but what made my stay so special was the staff. They were warm, attentive, and genuinely happy in their work. I felt completely safe, cared for, and nothing was ever too much trouble. It made the entire experience incredibly memorable.

If I had to mention one small thing, it would be the number of guests taking constant selfies around the property, which at times took away from the peacefulness of the surroundings — it occasionally felt a little like an Instagram set rather than just enjoying the beauty of the grounds.

That said, this is a very special place and I would absolutely return.

2026-04-11 via Tripadvisor
C
cormier couple us
10
It was great
Pros:

Clean and tranquil

Cons:

No water on our last night

2026-04-09 via Nuitee
A
AMANDA solo_traveller au
10
Originally booked to stay for 4 nights and stayed for almost 3 weeks. Was a beautiful reset, with kind, attentive staff.
Pros:

There was nothing to fault here. 10/10 ! All the staff were genuinely incredible and made my stay a very memorable one. Shout out to the housekeeping team, Louise, Bam and Yum . I leave with beautiful memories of an incredible stay.

Cons:

Nothing to fault

2026-04-05 via Nuitee
A
A5249VQdavidb Couples
10
Perfect & tranquil
Pros:

As part of our honeymoon travels across Thailand, our time at Raya Heritage was the highlight. From the moment we arrived, the staff’s attentiveness, kindness, and genuine authenticity made us feel not just welcomed, but truly cared for. Every detail was thoughtfully considered, creating more than just a stay - it was an experience that felt deeply personal and serene. The atmosphere was tranquil, the design beautifully authentic, and the service beyond exceptional. We only wish we had spent more time here, as it is without question the most unique and special hotel I have ever visited, making our honeymoon unforgettable. A heartfelt thank you to all the Staff and our balcony Geckos for keeping the bugs away!.

2026-04-04 via Tripadvisor
N
new_world_travellers Couples London, England
10
Stunning hotel
Pros:

We stayed 2 nights at Raya Heritage and it was stunning. The rooms are superb and the service is excellent. The breakfast is also very good. Overall a great stay.

2026-04-03 via Tripadvisor
T
Tzu-chun couple tw
10
餐廳是米其林推薦,可以直接點room service 送房間慢慢享用
Pros:

服務!賓至如歸的感覺,
感受到發自內心的服務跟笑容,
很感動。
其他方面也不用說,細節處處體現用心!

Cons:

沒什麼不滿意的地方 比較遺憾的是沒有參加到每日的活動 因為之前不知道

2026-03-27 via Nuitee
V
Vishal family_with_children sg
9
Excellent service in serene environs
Pros:

The team was exceptional, from Niew at front desk to the whole team at breakfast.

Cons:

Distance from the city.

2026-03-19 via Nuitee
A
Alessandro couple it
10
2026-03-15 via Nuitee
P
poonpham Solo travel
10
One of my all time favourite hotels
Pros:

I love Raya Heritage for many reasons. The ground is serene and peaceful, being there calms my nervous system already. It feels as if time stood still. Their hospitality is top of class, excellent service and genuine. I feel well-cared for every time I stay.

The room is super comfortable, well-maintained and clean. I love the terrace and complimentary natural tea selection. A lot of care has been put in to the room amenities to make the stay as comfortable, tasteful and sustainable as possible.

Every time I leave, I look forward to returning. Thank you Raya Heritage team for your excellent hospitality - it feels good to return every time.

2026-03-14 via Tripadvisor
A
Ayman couple ae
9
2026-03-13 via Nuitee
K
Kathleen couple us
10
2026-03-09 via Nuitee
D
Dorothée solo_traveller fr
10
Un endroit magnifique
Pros:

L emplacement
La chambre
La décoration de tout l hôtel

Cons:

Un petit détail des bâtiments en construction en face , avec le bruit de ces travaux

2026-03-07 via Nuitee
G
Genevieve couple gb
10
2026-03-04 via Nuitee
D
Dayk couple fr
10
2026-02-26 via Nuitee
D
deacontraveler1965 Couples Columbus, Ohio
10
25th wedding anniversary trip. The accommodations were spectacular and the staff was second to none.
Pros:

The entire experience was fantastic from the setting to the accommodations and the food. The staff in particular was fabulous.

2026-02-23 via Tripadvisor
D
Dorota solo_traveller pl
10
Pros:

Piękny, klimatyczny i kameralny hotel. Chce się powiedzieć - z duszą:) Świetna obsługa.

Cons:

W sporej odległości od centrum i głównych atrakcji, jednak dzięki temu w cichej i spokojnej okolicy. Mały minus za organizację przestrzeni basenu, choć on zapewne nie jest główną motywacją do wyboru tego hotelu:)

2026-02-12 via Nuitee
H
Henning couple de
10
Pros:

Der Service war phänomenal. Die ruhige Lage helfen dem Trubel zu entfliehen und es ist trotzdem nicht zu weit von der Stadt entfernt

2026-02-10 via Nuitee
N
Natasha solo_traveller es
10
Best resort I've ever stayed in
Pros:

The treatement from the staff is exceptional. Attention to detail here is amazing, they offer very cool daily activities and free transport to the city centre. Food, views, comfort, the rooms and staff are all 10/10. I would come back here in a heartbeat!

2026-02-08 via Nuitee
Y
Y8152RIallisonc Couples
10
Such a lovely experience
Pros:

What a fantastic place to stay and unwind. Located along the river the hotel is sobtranquil and quuet. The pool is well serviced during day. Free shuttle into the city 4 times a day which is useful. Head and shoulders better than sister hotel in city. From the moment we arrived we felt truly at home and most welcome. The rooms with the pool are so lovely with complete privacy. The bed was so comfortable with pillows that were so soft. Will definitely visit again

2026-02-05 via Tripadvisor
D
Diz01 Couples London, England
10
Excellent hotel just outside Chiang Mai
Pros:

Located on the river a little way from the city centre, this is a lovely hotel with very nice gardens and lots of bird life.

The hotel is beautifully designed with a nice courtyard. We had a suite on level 3 which was very large and with views over the river from a private balcony with lovely plants. The bed was enormous and very comfortable and the bathroom had bath and shower with plenty of hot water and towels.

A very high standard of housekeeping. The only challenge in the room was an overly complex system of light switches. When an explanatory card is provided it has got too difficult!

A nice bar and a large if slightly overcooled restaurant. Better for us was to sit outside. Breakfast had plenty of choice but when things were busy service got a bit chaotic with things not arriving at all or all together. And an oddity was their inability to do toast.

Dinner was generally good with some interesting choices. We chose badly one evening with something unpleasant dish but that was our fault.

Overall it felt a stronger or more visible restaurant manager was needed especially at breakfast.

Lovely helpful staff.

There is little in the immediate area to see but there is a shuttle bus which goes into the old town.

Strongly recommended.

2026-02-05 via Tripadvisor