The Coach House Inn

Hotels
8.7 (1246 reviews)
39 Northgate Street, Chester , Chester , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Kid meals
Outdoor furniture
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast not included
Soft mattresses
No lift

Categories

Cleanliness
8.34
The room was very clean and spotless, but some areas like the stair carpet were noted as grubby.
Service
9.11
Staff were described as friendly and helpful, providing excellent service during the stay.
Location
9.15
Great central location, close to shops, restaurants, and main attractions.
Room Quality
8.6
Rooms were comfortable with lovely views, but some mattresses were noted as being too soft.
Amenities
8.63
Amenities were adequate, though the absence of a lift and some dated features were mentioned.
Value for Money
8.29
Good value overall, but concerns were raised about the cost of breakfast in relation to room price.
Food and Beverage
8.64
Food was exceptional and well-prepared, though the breakfast options were critiqued.
Overall Experience
8.81
Overall a great experience, despite a few criticisms regarding specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:55

Property Description

Charming 19th-Century Inn in Chester City Centre

Award-Winning Dining Experience
Indulge in a culinary journey at our 4-star restaurant serving exquisite British cuisine made from locally sourced ingredients.

Comfortable and Well-Equipped Rooms
Relax in our non-smoking rooms featuring modern amenities such as free WiFi, a TV, mini-fridge, and en-suite bathrooms, ensuring a comfortable stay.

Ideal Location for Exploring
Conveniently located near Chester Racecourse and Chester Zoo, with easy access to Liverpool and North Wales, making it the perfect base for your adventures.

Book now to experience the historic charm and modern comforts of The Coach House in Chester!

Important information:

Please request any extra beds at the time of booking.This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for £10 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Children from 12 years old to 17 years old stay for £15 per person per night when using an available extra bed.
    Adults stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1246 reviews
Cleanliness: 8.34
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.29
Food and Beverage: 8.64
Overall Experience: 8.81
L
Louison • solo_traveller • gb
10
Pros:

Perfect for a solo traveller - super friendly staff, comfortable and large room with everything I needed. Breakfast was absolutely great too!

2026-02-14 • via Nuitee
J
John • couple • gb
10
Chester break
Pros:

Location was perfect. Very friendly helpful staff. Room lovely comfy and large. Very comfy bed.

Cons:

Nothing.....

2026-02-14 • via Nuitee
M
Mike • couple • gb
7
Excellent location, spacious clean room.
Pros:

Excellent location very central, however front facing rooms are a bit noisy through the night with street cleaning etc.

Cons:

Nothing about property, breakfast a little disappointing, not great selection for a continental breakfast.

2026-02-13 • via Nuitee
L
Lee • solo_traveller • gb
9
Pros:

Everything, especially the friendly staff
Great central location close to car park

2026-02-13 • via Nuitee
E
Emma • solo_traveller • gb
9
warm & welcoming , ideal location great value for £££
Pros:

central location
staff were lovely
comfiest bed !!!

Cons:

n/a

2026-02-11 • via Nuitee
G
Gayle • extended_group • gb
8
Value for money staff really welcoming perfect location for town centre but this comes with the noise of numerous vehicl
Pros:

The location was perfect food was really good comfortable room a size good.

Cons:

Outside noise very early road and street cleaners.

2026-02-11 • via Nuitee
M
mark • couple • gb
10
2026-02-10 • via Nuitee
P
Padayachee • solo_traveller • za
8
2026-02-08 • via Nuitee
L
Lesley • couple • gb
9
2026-02-08 • via Nuitee
M
Michelle • couple • gb
9
Pros:

Great place very friendly staff delicious breakfast. Big room fabulous location. Lots of mirrors x lighting was great.

Cons:

Bed was a little uncomfortable mattress way too soft for me.

2026-01-26 • via Nuitee
M
Macie • couple • gb
2
2026-01-25 • via Nuitee
M
Mark • couple • gb
10
Enjoyed stay
Pros:

Great location

Cons:

All good

2026-01-25 • via Nuitee
M
Marie • couple • gb
6
Chester is a beautiful town with a lovely atmosphere it would of been nicer to have a relaxing morning able to lie in
Pros:

It had a nice atmosphere

Cons:

Being central we were woken early both mornings with bottles being collected and the Christmas markets being taken down, trucks pulling up, people shouting

2026-01-25 • via Nuitee
C
Carl • couple • gb
8
Pros:

Food was great

2026-01-24 • via Nuitee
F
Freyja • couple • gb
9
2026-01-24 • via Nuitee
L
Lorna • solo_traveller • gb
7
Good location but...
Pros:

The location was perfect ,staff pleasant.

Cons:

Tbf, what we paid for the room was fair . The room and bathroom were very tired but clean ,tv was ancient and bed not great zipped in middle making a gap and duvet didn't fit the cover so lots of fighting over that through the night. Also, there was lots of noise in the building throughout the night. I had no idea what that was about.cheap room, so it was fine for one night, but I would prob go back to paying more for somewhere nicer next time.

2026-01-23 • via Nuitee
R
Rose-Marie • couple • gb
10
Pros:

Everything from the warm welcome ,room,everyone who worked there,breakfast and friendly chef Bins reversing but part of city life

2026-01-23 • via Nuitee
P
Pauline • family_with_children • gb
9
excellent, comfortable, value for money, great location
Pros:

our room was spotless and located right by the markets, this was great.

Cons:

N/A

2026-01-21 • via Nuitee
S
Sally • couple • gb
8
Good location and value for money
Pros:

Great location

Cons:

friendliness of initial receptionist on check in
decor

2026-01-20 • via Nuitee
D
Dawn • solo_traveller • gb
3
Disappointing
Pros:

The location & staff.

Cons:

The room was tired and pretty tatty, the bed wasn’t made up properly and the bed sheets etc didn’t fit well. Flat very used pillows.. carpet looked grubby and could do with a good clean.. the toilet looked uncleaned..and the shower didn’t look clean either.

2026-01-20 • via Nuitee