The Coach House Inn

Hotels
8.7 (1383 reviews)
39 Northgate Street, Chester , Chester , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Luggage storage
Safety deposit box
Bar
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast not included
Soft mattresses
No lift

Categories

Cleanliness
8.34
The room was very clean and spotless, but some areas like the stair carpet were noted as grubby.
Service
9.11
Staff were described as friendly and helpful, providing excellent service during the stay.
Location
9.15
Great central location, close to shops, restaurants, and main attractions.
Room Quality
8.6
Rooms were comfortable with lovely views, but some mattresses were noted as being too soft.
Amenities
8.63
Amenities were adequate, though the absence of a lift and some dated features were mentioned.
Value for Money
8.29
Good value overall, but concerns were raised about the cost of breakfast in relation to room price.
Food and Beverage
8.64
Food was exceptional and well-prepared, though the breakfast options were critiqued.
Overall Experience
8.81
Overall a great experience, despite a few criticisms regarding specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:55

Property Description

Charming 19th-Century Inn in Chester City Centre

Award-Winning Dining Experience
Indulge in a culinary journey at our 4-star restaurant serving exquisite British cuisine made from locally sourced ingredients.

Comfortable and Well-Equipped Rooms
Relax in our non-smoking rooms featuring modern amenities such as free WiFi, a TV, mini-fridge, and en-suite bathrooms, ensuring a comfortable stay.

Ideal Location for Exploring
Conveniently located near Chester Racecourse and Chester Zoo, with easy access to Liverpool and North Wales, making it the perfect base for your adventures.

Book now to experience the historic charm and modern comforts of The Coach House in Chester!

Important information:

Please request any extra beds at the time of booking.This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for £10 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Children from 12 years old to 17 years old stay for £15 per person per night when using an available extra bed.
    Adults stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1383 reviews
Cleanliness: 8.34
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.29
Food and Beverage: 8.64
Overall Experience: 8.81
A
arai solo_traveller jp
7
2026-06-27 via Nuitee
N
Nicola couple gb
10
Pros:

Room was clean and tidy. Reviews regarding the smell of the stairs leading to rooms was muggy smelling but as it constantly used it didn't bother us. Staff were very pleasant. Room was very stuffy during our stay even with the fan on but it was during a heatwave and it was 30 degrees outside so was to be expected. Overall very good weekend

2026-06-26 via Nuitee
L
lilian couple gb
8
nice hotel except for the stairs, great location and the bars around there were excellent and a few
Pros:

great location, friendly staff, reasonable prices.

Cons:

our room was on the top floor and the stairs were a bit of a bind with us being quite elderly.

2026-06-26 via Nuitee
S
Susan K E solo_traveller im
7
Pros:

Friendly, helpful staff.
Great breakfast.

Cons:

We stayed at a very hot time, so although a fan was provided the room was still too hot. This meant leaving windows open - hence we heard the late night noise from hen parties etc.

2026-06-26 via Nuitee
C
Chris couple gb
9
👍
Pros:

👍

Cons:

👍

2026-06-22 via Nuitee
W
Wendy couple gb
10
Enjoyed our stay location was perfect
Pros:

All staff very friendly hotel clean

Cons:

Carpets in communal area needs replacing

2026-06-22 via Nuitee
D
David couple gb
7
Great staff!! Great food, clearly they can’t control the external environment
Pros:

Location was great

Cons:

Room very hot, and very noisy till 1am, weather was extraordinary to be fair and window had to be open, police should clamp down on noise in the square, considering it’s a stone throw away…

2026-06-22 via Nuitee
I
Irena solo_traveller ca
6
In the heart of historic district. Wish there was an elevator and wider stairs.
Pros:

Great location- in the heart of the cities historic district. Great staff and nice bar.

Cons:

No elevator. Stairs were very narrow. I worried how one would manage if a fire broke out.

2026-06-21 via Nuitee
C
Christopher solo_traveller gb
10
2026-06-20 via Nuitee
D
Debbi solo_traveller au
6
Pros:

location

Cons:

room was hot due to weather and unable to open windows
no removal of rubbish until day 4, so 3 nights without any cleaning

2026-06-20 via Nuitee
A
Anne solo_traveller no
8
Pros:

Gode senger og perfekt beliggenhet. Hyggelig personale og god mat😊 Det var quis mandag kveld som vi deltok i, og med god hjelp fra kokken fikk vi inn noen poeng😉

2026-06-20 via Nuitee
P
Paul couple gb
9
Value for money
Pros:

Great location, large room and a great breakfast

Cons:

Nothing

2026-06-18 via Nuitee
R
Rebecca solo_traveller gb
9
Great location
Pros:

Warm welcome, spacious room and great location

Cons:

The mattress was disappointing and the noise from the fan outside the window

2026-06-18 via Nuitee
G
Gary couple gb
8
Great room, lovely staff, excellent breakfast, but very noisy during the night.
Pros:

Centrally based.

Cons:

Lots of noise, lots of shouting in the early hours.

2026-06-14 via Nuitee
P
Pauline solo_traveller gb
9
Pros:

The hotel is near the cathedral for out event. Lovely staff. Spacious room. Spotlessly clean. There was a great fan to use

Cons:

Socket set out strange and not enough.Made the hairdryer hard to use. The hairdryer was quite low powered. Need direct light to use mirrors in the bedroom for hair and make up

2026-06-12 via Nuitee
J
jasmin couple gb
3
Pros:

Good location in Chester

Cons:

Our bed was broken which we didn’t realise before it was too late at night to speak to anyone about this, room was so hot and as bed was broken we did not manage to sleep at all. When i spoke to someone about this in the morning they did apologise and offer us breakfast but we had already eaten. Did not feel worth £100 a night.

2026-06-12 via Nuitee
R
Richard solo_traveller gb
7
Pros:

The location and staff were great , and the breakfast was excellent value for money

Cons:

The room was quite hot, and overall the hotel could do with some TLC , but I'd imagine that it is listed.

2026-06-11 via Nuitee
C
Cecilie Schübeler-Mogstad couple no
9
Fantastik opphold og superkoselig sted!
Cons:

Rommene har queensize seng - hadde vært perfekt med kingsize.
Skandinaver liker separate dyner - ikke dobbeltdyne.

2026-06-09 via Nuitee
T
tessa solo_traveller gb
10
Would recommend
Pros:

Town centre, large clean room, good shower, lovely staff

Cons:

Bit too warm for me in the room but that wouldn’t stop me staying again

2026-06-08 via Nuitee
D
Diane couple gb
8
2026-06-07 via Nuitee