The Coach House Inn

Hotels
8.7 (1404 reviews)
39 Northgate Street, Chester , Chester , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Luggage storage
Safety deposit box
Bar
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast not included
Soft mattresses
No lift

Categories

Cleanliness
8.34
The room was very clean and spotless, but some areas like the stair carpet were noted as grubby.
Service
9.11
Staff were described as friendly and helpful, providing excellent service during the stay.
Location
9.15
Great central location, close to shops, restaurants, and main attractions.
Room Quality
8.6
Rooms were comfortable with lovely views, but some mattresses were noted as being too soft.
Amenities
8.63
Amenities were adequate, though the absence of a lift and some dated features were mentioned.
Value for Money
8.29
Good value overall, but concerns were raised about the cost of breakfast in relation to room price.
Food and Beverage
8.64
Food was exceptional and well-prepared, though the breakfast options were critiqued.
Overall Experience
8.81
Overall a great experience, despite a few criticisms regarding specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:55

Property Description

Charming 19th-Century Inn in Chester City Centre

Award-Winning Dining Experience
Indulge in a culinary journey at our 4-star restaurant serving exquisite British cuisine made from locally sourced ingredients.

Comfortable and Well-Equipped Rooms
Relax in our non-smoking rooms featuring modern amenities such as free WiFi, a TV, mini-fridge, and en-suite bathrooms, ensuring a comfortable stay.

Ideal Location for Exploring
Conveniently located near Chester Racecourse and Chester Zoo, with easy access to Liverpool and North Wales, making it the perfect base for your adventures.

Book now to experience the historic charm and modern comforts of The Coach House in Chester!

Important information:

Please request any extra beds at the time of booking.This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for £10 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Children from 12 years old to 17 years old stay for £15 per person per night when using an available extra bed.
    Adults stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1404 reviews
Cleanliness: 8.34
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.29
Food and Beverage: 8.64
Overall Experience: 8.81
M
Margaret • couple • gb
8
Pleasant and cheerful
Pros:

Location, staff,cleanliness

Cons:

A walk in shower would have been better. Climbing over a bath is not good.

2026-07-17 • via Nuitee
R
RUSSELL • solo_traveller • gb
10
Ideal for a one night stay in Chester
Pros:

Great location easy to access and friendly staff

Cons:

Property was perfect

2026-07-16 • via Nuitee
V
Vincent • couple • gb
8
Was very happy and would definitely stay again or recommend.
Pros:

Service was quick and we got exactly what we ordered. Staff were friendly.

2026-07-14 • via Nuitee
L
Laurence • couple • gb
7
Lovely listed hotel
Pros:

The hotel was a beautiful old building, in a fantastic location in the centre of Chester. The room was a large and spacious corner room overlooking a main square. The bed was large and comfortable.

Cons:

The bathroom was in need of renovating. The hot tap was loose and difficult to turn off completely, to stop it dripping. The non-slip bits on the bottom of the bath were worn, so not really non-slip any longer.
I realise that the hotel is a listed building, and any work would be difficult, but air conditioning would definitely have been a bonus as it was exceptionally hot, even with the windows open and a large noisy fan on full blast.

2026-07-11 • via Nuitee
• solo_traveller • gb
10
2026-07-11 • via Nuitee
W
williams • solo_traveller • gb
7
2026-07-10 • via Nuitee
H
Hugo • couple • nl
8
Prima
Pros:

Perfecte locatie, midden in het centrum. Heel ruime, prettige kamer.

Cons:

De douche had erg weinig kracht, voor mensen met een dikke bos haar is het uitspoelen van shampoo wat lastig.

2026-07-09 • via Nuitee
K
Keith • solo_traveller • fr
10
Pros:

Really friendly staff, quiet room and very central location. Plus a well cooked breakfast with quality ingredients

Cons:

Music was too loud for us to eat in the restaurant in the evening but plenty of other places close by

2026-07-09 • via Nuitee
U
Umut • solo_traveller • tr
5
Pros:

Konunu ve personeli iyiydi

Cons:

Odalar cok konforsuz yataklar eski ve cökmüs durumda. Klima yok ve fan cok yuksek sesli calisiyor.

2026-07-08 • via Nuitee
B
bettyann • family_with_children • gb
9
Pros:

xcellent stay, drinks a bit expensive , would have been nice to have had a discount on drinks as a staying guest

2026-07-08 • via Nuitee
C
Catherine • couple • gb
10
2026-07-07 • via Nuitee
J
Johan • solo_traveller • nl
9
Prima plek in het centrum.
Pros:

Ligging, gastvrijheid, prima eten en drinken.

Cons:

Bedden waren wel erg zacht (oud?).

2026-07-06 • via Nuitee
R
Rachel • extended_group • gb
8
Very pleasant and great location from which to explore Chester on foot
Pros:

Central location great and close to parking but some late night noise from city center. Weather warm so rooms hot - fan (slightly noisy) provided though. Room size variable across party but same price charged per room.

Cons:

Breakfast staff very friendly and amenable however one breakfast served did not mirror menu - bacon and avocado on sour dough was served on standard white cut loaf bread. All edible and cooked well but would probably have chosen alternative menu option if this had been communicated in advance of being served.

2026-07-06 • via Nuitee
A
Alejandro • solo_traveller • it
7
Pros:

The location

Cons:

The mattress was not in a good shape

2026-07-05 • via Nuitee
H
Heather • solo_traveller • es
6
2026-07-04 • via Nuitee
A
Abdel • solo_traveller • gb
10
Nice room, great location
Pros:

Nice room, great location

2026-07-03 • via Nuitee
M
Maureen • couple • gb
6
Good location lovely staff but need better cleaners
Pros:

Staff were very helpful and it’s in a really good location as central for most things

Cons:

Felt it could of been cleaner . Although the bed and toilet etc was clean there was a lot of dust on the towel rail and on top of all plug sockets and the mugs were stained inside

2026-07-03 • via Nuitee
K
Kenny • couple • gb
7
2026-07-02 • via Nuitee
A
Amie • couple • gb
10
Amazing hotel ! Defo a bargain
Pros:

Comfy rooms and location is right in the town centre- everything is walkable

Cons:

Nothing really

2026-07-02 • via Nuitee
A
Allison • solo_traveller • gb
8
Pros:

Tidy,clean and good price

Cons:

N/A

2026-07-01 • via Nuitee