The Coach House Inn

Hotels
8.7 (1413 reviews)
39 Northgate Street, Chester , Chester , gb
+44 1244 351900

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Luggage storage
Safety deposit box
Bar
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast not included
Soft mattresses
No lift

Categories

Cleanliness
8.34
The room was very clean and spotless, but some areas like the stair carpet were noted as grubby.
Service
9.11
Staff were described as friendly and helpful, providing excellent service during the stay.
Location
9.15
Great central location, close to shops, restaurants, and main attractions.
Room Quality
8.6
Rooms were comfortable with lovely views, but some mattresses were noted as being too soft.
Amenities
8.63
Amenities were adequate, though the absence of a lift and some dated features were mentioned.
Value for Money
8.29
Good value overall, but concerns were raised about the cost of breakfast in relation to room price.
Food and Beverage
8.64
Food was exceptional and well-prepared, though the breakfast options were critiqued.
Overall Experience
8.81
Overall a great experience, despite a few criticisms regarding specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:55

Property Description

Charming 19th-Century Inn in Chester City Centre

Award-Winning Dining Experience
Indulge in a culinary journey at our 4-star restaurant serving exquisite British cuisine made from locally sourced ingredients.

Comfortable and Well-Equipped Rooms
Relax in our non-smoking rooms featuring modern amenities such as free WiFi, a TV, mini-fridge, and en-suite bathrooms, ensuring a comfortable stay.

Ideal Location for Exploring
Conveniently located near Chester Racecourse and Chester Zoo, with easy access to Liverpool and North Wales, making it the perfect base for your adventures.

Book now to experience the historic charm and modern comforts of The Coach House in Chester!

Important information:

Please request any extra beds at the time of booking.This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1413 reviews
Cleanliness: 8.34
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.29
Food and Beverage: 8.64
Overall Experience: 8.81
I
Irene • couple • gb
10
Pros:

Great location and excellent room with great service

Cons:

Just a little disappointed with no hazy IPAs but minor as hotel was excellent with great food

2026-07-24 • via Nuitee
M
Meek • family_with_children • us
10
Wonderful experience in the heart of downtown Chester.
Pros:

The room design was precious and there was so much space!! The room was so quiet for being right above the restaurant/bar. Also breakfast in the morning was no wait and delicious. The location of this hotel is right in the middle of the city so perfect distance to get to everything that you need!

2026-07-24 • via Nuitee
B
Brianne • couple • gb
10
Very Comfy Stay in the town centre of Chester
Pros:

This is a beautiful Old building full of character. The rooms have been decorated well with comfy beds and lots of space. We loved our view of the street as we love to people watch and it is a lovely old town. They even provided a powerful fan as it was a very hot weekend. This was perfect for us as there was no aircon as it’s an old building.

Cons:

No one answered the side entrance doorbell so we had to walk through the pub to reception. Only a problem as I don’t walk too well but really only a few steps extra.

2026-07-22 • via Nuitee
R
Robert • couple • gb
9
Fitted all our needs
Pros:

Walking distance to everywhere where we were visiting

Cons:

Can't say we did

2026-07-20 • via Nuitee
C
Chris • solo_traveller • gb
9
Pros:

Friendly staff, lovely food and drink, amazing location with a great outside seating area.
The room was large with a huge comfy bed.
Visited during the heatwave, a large fan provided which helped. Air con would have been amazing.

2026-07-20 • via Nuitee
B
Barry • couple • gb
9
2026-07-19 • via Nuitee
M
Margaret • couple • gb
8
Pleasant and cheerful
Pros:

Location, staff,cleanliness

Cons:

A walk in shower would have been better. Climbing over a bath is not good.

2026-07-17 • via Nuitee
R
RUSSELL • solo_traveller • gb
10
Ideal for a one night stay in Chester
Pros:

Great location easy to access and friendly staff

Cons:

Property was perfect

2026-07-16 • via Nuitee
V
Vincent • couple • gb
8
Was very happy and would definitely stay again or recommend.
Pros:

Service was quick and we got exactly what we ordered. Staff were friendly.

2026-07-14 • via Nuitee
• solo_traveller • gb
10
2026-07-11 • via Nuitee
L
Laurence • couple • gb
7
Lovely listed hotel
Pros:

The hotel was a beautiful old building, in a fantastic location in the centre of Chester. The room was a large and spacious corner room overlooking a main square. The bed was large and comfortable.

Cons:

The bathroom was in need of renovating. The hot tap was loose and difficult to turn off completely, to stop it dripping. The non-slip bits on the bottom of the bath were worn, so not really non-slip any longer.
I realise that the hotel is a listed building, and any work would be difficult, but air conditioning would definitely have been a bonus as it was exceptionally hot, even with the windows open and a large noisy fan on full blast.

2026-07-11 • via Nuitee
W
williams • solo_traveller • gb
7
2026-07-10 • via Nuitee
H
Hugo • couple • nl
8
Prima
Pros:

Perfecte locatie, midden in het centrum. Heel ruime, prettige kamer.

Cons:

De douche had erg weinig kracht, voor mensen met een dikke bos haar is het uitspoelen van shampoo wat lastig.

2026-07-09 • via Nuitee
K
Keith • solo_traveller • fr
10
Pros:

Really friendly staff, quiet room and very central location. Plus a well cooked breakfast with quality ingredients

Cons:

Music was too loud for us to eat in the restaurant in the evening but plenty of other places close by

2026-07-09 • via Nuitee
U
Umut • solo_traveller • tr
5
Pros:

Konunu ve personeli iyiydi

Cons:

Odalar cok konforsuz yataklar eski ve cökmüs durumda. Klima yok ve fan cok yuksek sesli calisiyor.

2026-07-08 • via Nuitee
B
bettyann • family_with_children • gb
9
Pros:

xcellent stay, drinks a bit expensive , would have been nice to have had a discount on drinks as a staying guest

2026-07-08 • via Nuitee
C
Catherine • couple • gb
10
2026-07-07 • via Nuitee
J
Johan • solo_traveller • nl
9
Prima plek in het centrum.
Pros:

Ligging, gastvrijheid, prima eten en drinken.

Cons:

Bedden waren wel erg zacht (oud?).

2026-07-06 • via Nuitee
R
Rachel • extended_group • gb
8
Very pleasant and great location from which to explore Chester on foot
Pros:

Central location great and close to parking but some late night noise from city center. Weather warm so rooms hot - fan (slightly noisy) provided though. Room size variable across party but same price charged per room.

Cons:

Breakfast staff very friendly and amenable however one breakfast served did not mirror menu - bacon and avocado on sour dough was served on standard white cut loaf bread. All edible and cooked well but would probably have chosen alternative menu option if this had been communicated in advance of being served.

2026-07-06 • via Nuitee
A
Alejandro • solo_traveller • it
7
Pros:

The location

Cons:

The mattress was not in a good shape

2026-07-05 • via Nuitee