SpringHill Suites by Marriott Orlando Theme Parks Lake Buena Vista

Hotels
•
SpringHill Suites
8.8 (1873 reviews)
8040 Palm Parkway , Orlando , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Good location
Clean facilities
Cons:
Limited food variety
Cleanliness issues
Extra parking fees

Categories

Cleanliness
8.13
Average cleanliness was mentioned; some complaints about dirty sofas and poorly cleaned bathrooms.
Service
9.6
Many positive mentions of friendly staff and helpful service.
Location
9.64
Convenient location close to parks and attractions as noted in reviews.
Room Quality
8.59
Rooms described as spacious but had some complaints, like sofa cleanliness.
Amenities
8.62
Amenities like the pool were appreciated, although some felt staff was lacking.
Value for Money
9.08
Good value for money based on cleanliness and affordability, yet higher parking costs noted.
Food and Beverage
7.63
Breakfast options were criticized for lack of variety; some enjoyed the buffet.
Overall Experience
9.1
Overall good experiences highlighted despite certain drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:45

Property Description

Convenient Location
Located just 3.8 km from SeaWorld Orlando, Spring Hill Suites by Marriott Orlando Lake Buena Vista/Palm Parkway offers easy access to major attractions like Disney Springs and Universal Orlando Resort.

Comfortable Accommodation
Guests can relax in rooms equipped with modern amenities such as a flat-screen TV, refrigerator, coffee maker, and microwave. The furnished seating area with a sofa bed provides extra comfort during your stay.

Relaxation and Fitness
Start your day with a complimentary hot breakfast, take a refreshing dip in the pool, or break a sweat in the on-site fitness centre. Stay connected with complimentary WiFi and make use of convenient laundry facilities.

Book your stay at Spring Hill Suites by Marriott Orlando Lake Buena Vista/Palm Parkway for a convenient and comfortable Orlando getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 26 per day.

Location

Guest Reviews

8.8
Based on 1873 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 7.63
Overall Experience: 9.1
O
O4912VZeduardoa • Family
10
Elida the best of the best
Pros:

I felt at home when Elida received us in frontdesk, helped us with all the information we needed and her treatment was super special, she deserves a salary increase!

2026-06-05 • via Tripadvisor
R
robertmD685QN • Family
10
Wonderful
Pros:

Elida was awesome she deserve a raise

2026-06-05 • via Tripadvisor
C
Christopher • family_with_children • us
10
2026-06-04 • via Nuitee
A
Arlette • family_with_children • us
7
Pros:

Definitely, If your destination is Disney World, this location is a good option.

Cons:

I checked in on Friday, and due to hotel policy, they didn't service my room until Sunday... the trash piled up for two days. I didn't understand it.

2026-06-01 • via Nuitee
M
Mafloria • Business • Cali, Valle del Cauca Department
8
Good place to stay
Pros:

Confortable and well located. Shirley at restaurant was so kind

2026-05-30 • via Tripadvisor
A
antoniovP2492KE • Family
10
Genuine and helpful service.
Pros:

Excellent service at the front desk. Amelia and Mariangel are 100% recommended. Thank you for the warm welcome and for guiding us through the hotel facilities. EXCELLENT SERVICE.

2026-05-29 • via Tripadvisor
Z
Zohreh • couple • us
8
2026-05-29 • via Nuitee
C
Cao • extended_group • us
1
2026-05-29 • via Nuitee
K
Kenneth • family_with_children • us
1
I didn’t get to stay onsite. They over booked their rooms and I had to be transferred to another site.
Pros:

They overbooked and I didn’t get to stay there.

Cons:

They over booked their rooms and I didn’t get to stay there.

2026-05-28 • via Nuitee
A
Aldin • couple • us
10
Excellent property!
Pros:

Everything was great

Cons:

N/A

2026-05-26 • via Nuitee
N
nadhyaa2020 • Family • Wilmington, North Carolina
10
Mari
Pros:

Mari at the front desk was incredible! So kind, welcoming, and helpful from the moment we arrived. She truly made our stay better with her amazing attitude and customer service.
Thank you, Mari!💗🌸

2026-05-25 • via Tripadvisor
B
by • couple • pr
10
2026-05-25 • via Nuitee
E
Erika • solo_traveller • us
10
Pros:

Everything!

2026-05-25 • via Nuitee
J
joybR1714VZ • Family
10
Great Choice
Pros:

Beautiful hotel spacious rooms. Staff was very accommodating Elida was a great help as well made it a 5 star experience.

2026-05-24 • via Tripadvisor
M
mariannesY5529NS • Family
10
Best Stay!!!
Pros:

Amazing stay, friendly staff and clean rooms. Parking fee caught us off guard but is still a great value.

2026-05-23 • via Tripadvisor
N
nathan181818 • Family • Ipswich, Suffolk, East Anglia, England
10
Great stay (21 nights)
Pros:

Stayed for 21 nights and enjoyed everyone.
Breakfast is well set up with hot food and multiple stations.
Variety changes daily to offer different options too.
Pool is nicely laid out and the ability to order food/drinks to your seat around the pool is a great touch.
Beds are comfirtable and good selection of tv channels for the evenings and mornings inc Disney, and Nickelodeon for the kids.

Only thing to note is that all the windows could do with a clean as they are very dirty on the outside.

Staff pleasant and helpful.

2026-05-19 • via Tripadvisor
8
863hussaink • Friends getaway
10
Super nice Staff and Very Spacious rooms
Pros:

Amazing place to stay very clean and spacious rooms
The staff were also super nice especially Elida.
I will be back for sure

2026-05-17 • via Tripadvisor
P
placencia1207 • Family • Miami, Florida
10
Very nice hotel
Pros:

I want to give a special thank you to Elida at the front desk for her outstanding service during my stay. From the very beginning, she was friendly, professional, and always willing to help with a smile. She made the entire experience smooth and welcoming, and truly made a positive difference during my visit. Thank you all for making my stay so enjoyable. I would definitely come back and highly recommend this hotel.

The only downside during my stay was that the pool was not heated, which would have made the experience even better. Other than that, everything was excellent.

2026-05-17 • via Tripadvisor
F
Fiorella • extended_group • us
3
Pros:

The arcade and pool were nice…

Cons:

Stayed here recently and unfortunately had a pretty disappointing experience overall. The location to the parks was great, and the pool/arcade area was nice, but the actual hotel quality did not match what we expected from a SpringHill Suites.

What made this especially disappointing is that we previously stayed at the SpringHill Suites Orlando at Millenia and had a completely different experience there. That hotel was honestly 10/10 — everything smelled clean and fresh, housekeeping was excellent, breakfast was much better, and everything in the room actually worked properly. Because of that experience, we expected this location to be similar, but it was the complete opposite.

There were multiple issues during our stay here:
- The fridge did not work and smelled terrible
- The room locks did NOT work properly at all, which was honestly concerning
- Housekeeping never serviced our room during the stay
- The AC made a loud high-pitched noise during the night
- Pillows had visible stains on them
- There were also visible cracks in the ceiling that honestly looked concerning and made the room feel poorly maintained
- Parking was expensive

The breakfast was also honestly one of the worst hotel breakfasts we’ve had. The eggs seemed undercooked, the pancakes were stale, and the sausage was not good at all.

The bed itself at least appeared clean, and again, the location was convenient, but overall the hotel felt poorly maintained compared to other SpringHill Suites locations we’ve stayed at. This property definitely needs better maintenance and upkeep. We were genuinely surprised by how different the experience was compared to the Millenia location. Very sad after this experience kind of ruined the vacation i should have gotten atleast a partial refund for how TERRIBLE room s242 was but did not want to bother the nice staff. do NOT choose this location.

2026-05-17 • via Nuitee
M
Miguel • family_with_children • us
10
Fue una experiencia muy buena con este hotel se lo recomiendo
Pros:

La habitaciones súper cómodas el desayuno súper

Cons:

La piscina estaba sucia

2026-05-14 • via Nuitee