Hilton Garden Inn Chicago McCormick Place

Hotels
•
Hilton Garden Inn
8.4 (602 reviews)
123 East Cermak, Suite 300 , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Issues with hot water
Incomplete service communication

Categories

Cleanliness
8.05
Some reviews mention cleanliness positively, but a few expressed dissatisfaction with issues like hot water.
Service
8.65
Most reviews praise the friendly and helpful staff, although there were complaints about miscommunication regarding services.
Location
8.75
The hotel is well-located, with easy access to attractions, which is positively noted in several reviews.
Room Quality
8.35
Guests found rooms to be comfortable and cozy, although some participants noted minor issues.
Amenities
8.55
Amenities are generally well-received, providing a good value for a hotel of this caliber.
Value for Money
8.25
Some reviews indicate that the pricing may be a bit high compared to services received.
Food and Beverage
8.05
Comments about the breakfast were positive; however, there were issues with clarity about meal inclusions.
Overall Experience
8.55
Most guests had a generally positive experience, although minor issues were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:31

Property Description

Modern Accommodations with Convenient Amenities

Located just 2.6 km from the Field Museum of Natural History, Hilton Garden Inn Chicago McCormick Place offers a comfortable stay with a fitness centre, indoor pool, and 24-hour front desk. The air-conditioned rooms feature free WiFi, a flat-screen TV, and a private bathroom with complimentary toiletries.

Delicious Dining Options and Relaxation Spaces

Guests can enjoy a buffet breakfast at the on-site restaurant, make use of the business centre, or unwind in the shared lounge and terrace. With a bar available, there are plenty of options for dining and relaxation during your stay.

Prime Location with Easy Access to Attractions

Conveniently situated near popular attractions like the Art Institute of Chicago and Chicago Symphony Orchestra, this 3-star hotel is the perfect choice for travelers looking to explore the city. Book your stay at Hilton Garden Inn Chicago McCormick Place for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

8.4
Based on 602 reviews
Cleanliness: 8.05
Service: 8.65
Location: 8.75
Room Quality: 8.35
Amenities: 8.55
Value for Money: 8.25
Food and Beverage: 8.05
Overall Experience: 8.55
A
Alonso • couple • us
9
Pros:

Location

2026-04-16 • via Nuitee
M
Maurice • couple • us
8
Pros:

Most everything was great. The location to my conference and points of interest was wonderful. The room was spacious and looked nice. I had a corner room with two walls of windows to really maximize the sunlight.

Cons:

This may have been one of the harder beds that I've slept on in a long while. Kind of a mix between a gymnast spring floor and a wrestling ring.

2026-04-14 • via Nuitee
A
Alexcise • couple • us
10
It was beautiful rooms kinda high but I look forward to coming back
Pros:

The view and rooftop

Cons:

Parking rates are to expensive

2026-04-14 • via Nuitee
H
Happiness27482745025 • Solo travel
10
Hilton hospitality
Pros:

Easy and quick check in. The front desk host, Alexa, was very helpful and accommodating. You also get a cute welcome snack bag for your stay.

2026-04-13 • via Tripadvisor
R
Rodolfo • couple • us
10
2026-04-13 • via Nuitee
K
Koenraad • solo_traveller • nl
7
2026-04-12 • via Nuitee
6
652aleciad • Friends getaway
10
Awesome manager Steven!
Pros:

I had the unfortunate experience that I my finger trapped in a car door and Steven and the evening staff that night were so kind and helpful! I was not panicked and Steven kept me calm and helpful take care of things

10/10 experience

2026-04-06 • via Tripadvisor
K
Kelly • solo_traveller • us
1
Very disappointing
Pros:

Location

Cons:

We booked a corner room for extra space and tried to check in 2 times during a volleyball weekend, denied both times that our room wasn’t ready yet then when we finally were able to check in after an extra half hour wait we received a middle room. Extremely disappointing and charged for a corner room upgrade. Will never stay there again after staying there for the last 2 years!!

2026-04-06 • via Nuitee
J
Jimerson • couple • us
10
2026-04-03 • via Nuitee
L
Litzi • couple • us
10
Very nice, unique, and very well executed.
Pros:

I really liked how organized they were. Especially because it was a busy week since it was during C2E2.

Cons:

I didn’t like that there wasn’t really free parking or cheaper parking around the property.

2026-04-02 • via Nuitee
X
Xavion • solo_traveller • us
10
2026-04-02 • via Nuitee
S
Sarah • family_with_children • us
10
2026-03-31 • via Nuitee
C
Carla • couple • us
10
2026-03-29 • via Nuitee
S
Shyam • family_with_children • us
10
2026-03-28 • via Nuitee
T
T954EUmichaelg • Family
10
Excellent Customer Service Service
Pros:

Checked in and Alex at the front desk was very helpful. Very friendly and informative. Some of the best customer service experience I’ve had. Great experience for my family

2026-03-27 • via Tripadvisor
D
daniellaa742 • Business
10
Great place to stay!
Pros:

Highly recommend this hotel! Overall, top service, rooms and amenities for such a great price! My room was so clean and spacious and even had a kitchenette, got free breakfast, and the service was excellent! Staff is readily available to help if I needed anything and they had such a lovely attitude. Thank you so much to the team for this experience!

2026-03-27 • via Tripadvisor
L
Lisa • family_with_children • us
8
Great hotel worth the extra money.
Pros:

The location is great. Lots of really good food around. I suggest Pizano’s. Parking is right in the back and very easy to get to. Pool area was really nice and clean with good towels.

Cons:

The beds. They were hard as a rock. Great pillows and blankets.

2026-03-23 • via Nuitee
N
Nanteerapon • couple • th
9
Pros:

The cleaning room daily

2026-03-22 • via Nuitee
R
rickellet2026 • Family
10
Wonderful oasis in the heart of the city!
Pros:

I thoroughly enjoyed the stay and hospitality. Comfortable and clean. Bao assisted me and my daughter at breakfast and she has great care and kindness. Truly exceptional service and made us feel so valued and welcomed.

2026-03-20 • via Tripadvisor
Z
Zeman • couple • us
10
2026-03-16 • via Nuitee