Hilton Garden Inn Chicago McCormick Place

Hotels
•
Hilton Garden Inn
8.4 (555 reviews)
123 East Cermak, Suite 300 , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Issues with hot water
Incomplete service communication

Categories

Cleanliness
8.05
Some reviews mention cleanliness positively, but a few expressed dissatisfaction with issues like hot water.
Service
8.65
Most reviews praise the friendly and helpful staff, although there were complaints about miscommunication regarding services.
Location
8.75
The hotel is well-located, with easy access to attractions, which is positively noted in several reviews.
Room Quality
8.35
Guests found rooms to be comfortable and cozy, although some participants noted minor issues.
Amenities
8.55
Amenities are generally well-received, providing a good value for a hotel of this caliber.
Value for Money
8.25
Some reviews indicate that the pricing may be a bit high compared to services received.
Food and Beverage
8.05
Comments about the breakfast were positive; however, there were issues with clarity about meal inclusions.
Overall Experience
8.55
Most guests had a generally positive experience, although minor issues were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:31

Property Description

Modern Accommodations with Convenient Amenities

Located just 2.6 km from the Field Museum of Natural History, Hilton Garden Inn Chicago McCormick Place offers a comfortable stay with a fitness centre, indoor pool, and 24-hour front desk. The air-conditioned rooms feature free WiFi, a flat-screen TV, and a private bathroom with complimentary toiletries.

Delicious Dining Options and Relaxation Spaces

Guests can enjoy a buffet breakfast at the on-site restaurant, make use of the business centre, or unwind in the shared lounge and terrace. With a bar available, there are plenty of options for dining and relaxation during your stay.

Prime Location with Easy Access to Attractions

Conveniently situated near popular attractions like the Art Institute of Chicago and Chicago Symphony Orchestra, this 3-star hotel is the perfect choice for travelers looking to explore the city. Book your stay at Hilton Garden Inn Chicago McCormick Place for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

8.4
Based on 555 reviews
Cleanliness: 8.05
Service: 8.65
Location: 8.75
Room Quality: 8.35
Amenities: 8.55
Value for Money: 8.25
Food and Beverage: 8.05
Overall Experience: 8.55
P
Palacios • extended_group • us
8
2026-02-11 • via Nuitee
C
Cornelius • solo_traveller • us
10
Very clean parking sho be that high if you are a customer.
Pros:

Clean

Cons:

Holding $75 on my card and didn’t stipulate until
I was at the property. That needs to be known up front when booking the hotel room no excuses. Also I came in after the hours the door man hesitated to let me and looked me dead in my eyes. Wasn’t able to get in until another patron enter as I stood off to the side.

2026-02-10 • via Nuitee
M
Marquis • solo_traveller • us
10
2026-01-31 • via Nuitee
K
Kimbberly • couple • us
10
Awesome
Pros:

All

Cons:

None

2026-01-28 • via Nuitee
M
Mario • couple • us
1
Cons:

Parking lot was a block away and was an outdoor lot plus it was no in and out privileges. You had to pay every time you reenter the lot

2026-01-26 • via Nuitee
T
Tamer • family_with_children • us
1
Pros:

Terrible service; staff is unhelpful; gym substandard.

Cons:

Everything.

2026-01-23 • via Nuitee
T
Tiffany • couple • us
10
2026-01-22 • via Nuitee
D
Dushaun • couple • us
9
2026-01-20 • via Nuitee
K
Kevin • couple • us
4
Cons:

Room stunk like feet. As soon as you walked in, the smell hit you

2026-01-19 • via Nuitee
L
Liu • couple • cn
1
2026-01-19 • via Nuitee
K
Kimberly • extended_group • us
10
2026-01-19 • via Nuitee
K
Keely • couple • us
7
Everyone was nice but to spend 750$ for two nights and not even have a room service or cleaning is too steep
Pros:

Location

Cons:

All the additional costs and we had a bunch of black hair in our sink and shower

2026-01-19 • via Nuitee
R
Rachel • couple • us
3
Nice staff but I won’t stay there again.
Pros:

Bathroom leaked and didn’t drain. Felt kind of gross. Both the sink and the bathtub were impossible to drain and the toilet made a weird noise.

Cons:

See above

2026-01-19 • via Nuitee
P
Peter • solo_traveller • us
1
Cons:

Flight got delayed 12 hours..hotel canceled my reservation. Arrived to no room. Had to rebook at another hotel after 18 hours of harrowing travel. Terrible experience.

2026-01-19 • via Nuitee
E
Emily • couple • us
10
2026-01-19 • via Nuitee
A
ashley • couple • us
10
2026-01-14 • via Nuitee
D
Daniela • family_with_children • us
1
Cons:

I found bugs in my room my son was crying didn’t want to be in the room anymore and I also booked it for the view it was facing another building then to make matters worse they had a party on the roof top which I wish they would of said immediately because I thought I could of been on the roof top it was a waste of money 400 for one night absolutely not I have stayed at better places for less

2026-01-09 • via Nuitee
J
james • couple • us
10
Lions won. Enjoyed the stay
Pros:

Good breakfast with a nice view

Cons:

Kept adding on prices

2026-01-06 • via Nuitee
M
Murtuza • solo_traveller • in
3
They don’t give me the water bottles very very bad experience no words to say I am very much disappointed with this stay
Pros:

Neat clean

Cons:

Everything room service hospitality staff behaviour no one was polite next time I will not recommend to anyone very bad experience

2026-01-05 • via Nuitee
T
Tremella • family_with_children • us
8
Pros:

Great location.

2026-01-05 • via Nuitee