Hotel Prom

Hotels
7.3 (16 reviews)
Pietteho náměstí 27 , Svoboda nad Úpou , cz

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Good breakfast
Spacious room
Cons:
Pool extra charge
Limited parking

Categories

Cleanliness
6.7
Some mention of issues with cleanliness, but otherwise acceptable.
Service
8.2
Very friendly staff at the reception.
Location
8.2
Overall satisfactory location.
Room Quality
7.7
Larger room than expected, clean overall.
Amenities
6.2
Pool has an additional fee, bar not operational.
Value for Money
6.7
Good breakfast included, but additional charges for amenities.
Food and Beverage
7.7
Breakfast was tasty.
Overall Experience
7
Overall a pleasant experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 14:56

Property Description

Convenient Location and Outdoor Amenities
Hotel Prom, just minutes away from Svoboda nad Úpou village centre and the Duncan Ski Slope, offers a tranquil escape with its spacious garden, barbecue facilities, tennis court, and ski/bicycle storage.

Delicious Dining and Wellness Options
Indulge in a daily breakfast buffet and savor traditional Czech cuisine at the on-site à la carte restaurant. Unwind in the wellness area after a day of skiing or exploring the beautiful surroundings.

Proximity to Attractions
With the Janské Lázně Ski Area nearby and a ski bus stop opposite the hotel, adventure is always within reach. Explore Krkonoše National Park just a short drive away or practice your swing at the golf course 3 km from the property.

Ready to experience a perfect blend of comfort and adventure? Book your stay at Hotel Prom now.

Important information:

Please note that on 31.12. has the property supplement for New Year dinner.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for € 17 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 16 reviews
Cleanliness: 6.7
Service: 8.2
Location: 8.2
Room Quality: 7.7
Amenities: 6.2
Value for Money: 6.7
Food and Beverage: 7.7
Overall Experience: 7
K
Kinga • couple • pl
6
Przyjemny, budżetowy hotel.
Pros:

Śniadanie smaczne. Dostaliśmy większy pokój niż było w opisie.

Cons:

Basen dodatkowo płatny, bar nie działa. Śniadanie nie było uzupełniane w późniejszych godzinach.
Tylko kilka miejsc postojowych.

2025-09-12 • via Nuitee
M
Marschall • extended_group • de
3
2025-08-31 • via Nuitee
A
Asztlos • couple • hu
10
2025-08-25 • via Nuitee
B
Braha • solo_traveller • cz
10
2025-08-21 • via Nuitee
T
Triebwasser • couple • pl
7
2025-08-19 • via Nuitee
P
Patrycja • family_with_children • pl
10
Pros:

Wszystko bez zarzutu. Bardzo miły Pan na recepcji, pokój duży, czysty. Śniadania smaczne.

Cons:

Zapadnięte materace w łóżkach.

2025-08-17 • via Nuitee
K
KLAUDIUSZ MATUSIAK • couple • pl
6
2025-08-16 • via Nuitee
K
Krzysztof • extended_group • pl
10
2025-07-07 • via Nuitee
K
Karla • solo traveller • de
9
Superb
Pros:

Very nice place to stay and really friendly staff. Bus stations where several lines are running in short distance.

2024-09-21 • via Nuitee
V
Vadim • review category business travellers • ca
7
ok for one night stay
Pros:

location, food and sauna

Cons:

the mattress & pillow

2022-11-19 • via Nuitee
O
Oleksandra • young couple • cz
9
Superb
Pros:

The room was very clean, the bed was big and comfy. They allowed us to have our parrot with us, so we are very grateful for that. You also get access to a swimming pool which is good. Wifi worked fine.

Some things to note: it is possible to buy supper but I wouldn’t recommend- you get no choice and the food was average. there is a pizzeria 3 minutes away with one of the best pizzas I tried, and a burger place too.

Cons:

We thought they have whirlpool too but it doesn’t work. Breakfast was average, although we found what to eat anyway. You hear your neighbors quite well but it was not a problem for us.

2022-11-03 • via Nuitee
P
Petr • young couple • cz
7
Good
2022-11-03 • via Nuitee
C
Chris • young couple • gb
7
Good
2022-08-22 • via Nuitee
V
Verified traveler • family
2
Pros:

Personnelle désagréable malhonnêtes et peu arrangeant

2019-08-13 • via Nuitee
A
Artur
8
Pros:

Wszystko OK.

2019-05-04 • via Nuitee
E
Ekaterina
6
Рядом с Черной горой
Pros:

Отель не плохой, но вот ресепшн оставляет желать лучшего. Приехали, оказалось что бронирование, которое мне было подтверждено Хотелс Ком месяц назад, никто найти не может и вообще ни на русском, ни на английском ни бум бум. В наличии остался только семейный номер,а это значит, что мы с друзьями должны делить ванну и туалет на 4-х. А мы бронировали 2 отдельных. Это всех огорчило, так как заплатили мы так же как за отдельные. Вывод Хотелс ком не контролирует ситуацию с бронированием.

2019-01-12 • via Nuitee