Rowton Poplars Hotel

Hotels
9.2 (2497 reviews)
Whitchurch Road, Rowton , Chester , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good food
Cons:
High drink prices
Limited vegetarian options
Small room size

Categories

Cleanliness
8.78
Generally clean but some complaints about strong bleach smell and room size.
Service
9.99
Staff were accommodating, helpful, and friendly across multiple reviews.
Location
9.59
Great location for road stops and accessibility.
Room Quality
8.54
Comfortable but some rooms were noted as small.
Amenities
8.57
No major facilities like a pool or gym, but basic needs met.
Value for Money
9.03
Considered a bit pricey for drinks and breakfast, but overall decent value.
Food and Beverage
9.28
Good quality food but limited menu choices, expected more variety for price.
Overall Experience
9.85
Guests expressed satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:46

Property Description

Convenient Location
Located just a 6-minute drive from Chester city centre, Rowton Poplars Hotel offers easy access to the city's attractions and amenities.

Comfortable Accommodation
Each room at the hotel features en suite bathroom facilities, a flat-screen TV, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Dining and Entertainment
Guests can enjoy meals and drinks at the on-site restaurant and bar, with options for breakfast, lunch, and evening meals. The hotel also offers conference facilities, a large beer garden, and scenic walks along the Shropshire union canal.

Experience convenience and comfort at Rowton Poplars Hotel - book your stay now for a memorable experience!

Important information:

Please note that check-in outside the specified hours (2pm-8pm) may be possible upon request. Please contact the property prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 2497 reviews
Cleanliness: 8.78
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.28
Overall Experience: 9.85
M
Michael solo_traveller gb
7
Pros:

Great for the price

2026-05-15 via Nuitee
J
Javaid solo_traveller gb
8
Excellent value for money if I’m in the area I’m definitely coming back to this restaurant even if I don’t need a room.
Pros:

Excellent staff. Very helpful and accommodating. Despite arriving outside of normal checking time they waited for me and even prepared a full meal ordered 10mins before the restaurant closed.

If you don’t need a place to stay go and eat the food. I know Indian cooking and I can safely say it’s the best biryani I have eaten in a restaurant anywhere in the UK including all the fancy London ones.

Cons:

Water pressure was dismal. Really really minimal and took ages for warm water to come through. The hidden areas of the room could do with more cleaning attention - I am being very picky here, behind the tv for example.

2026-05-14 via Nuitee
M
Mairi couple gb
10
2026-05-14 via Nuitee
P
Paul couple gb
9
Nice place, decent Staff, well worth staying as true value for money.
Pros:

A little bit further from Chester than I normally pick but actually only a pleasant 20 min stroll along the canal to the centre. Value for money so much better, rooms very clean, loads of free car parking and a very good Indian Restaurant within the Hotel. Would definitely stay here again.

Cons:

On the top floor I could not get the WiFi to connect properly but that’s just a niggle really.

2026-05-13 via Nuitee
D
David solo_traveller gb
2
Poor and Disappointing Experience
Pros:

The parking

Cons:

Lack of a bar
No cooked breakfasts . Lack of heating in room. Lack of storage facilities in rooms. Lack of a seat in room to watch tv. No staff at night when things go wrong and help is needed.

2026-05-12 via Nuitee
W
Wayne couple gb
4
Ok for £40
Pros:

Locus and price

Cons:

Mid refurb zero behind the bar
Piss poor shower

2026-05-12 via Nuitee
S
Spencerccfc Friends getaway
10
The place is made more special with Paul
Pros:

Me and my brother went to Chester races and managed to book this room on the day through calling reception and speaking to Paul. Paul is an absolute asset to the place he helped us with everything even gave us a phone charger and helped book our taxis. The room was extremely clean, was only a £10 taxi to and from town. There is nothing I can grumble or moan about . AMAZING

2026-05-10 via Tripadvisor
J
John solo_traveller gb
6
Probably won’t stay again. Would have come back from the races for a drink at the bar but…
Pros:

Friendly staff

Cons:

No licenced bar

2026-05-09 via Nuitee
V
veronique family_with_children gb
8
2026-05-09 via Nuitee
I
Isabel solo_traveller es
6
Pros:

Hotel a peu de carretera perfecte per passar 1 nit. A 10 minuts en cotxe de Chester. Nosaltres hem dormit bé, sense soroll.

Cons:

Instalacions velles. Les habitacions que donen a la carretera poden ser sorolloses

2026-05-08 via Nuitee
K
Kevin solo_traveller au
8
Most enjoyable
Pros:

The location and friendly staff

Cons:

Alcohol free bar although there was a 24 off-licences garage next door

2026-05-08 via Nuitee
J
Jayne couple au
8
Comfortable place to stay overnight.
Pros:

Clean, comfortable. Lovely Indian restaurant.

Cons:

Nothing

2026-05-08 via Nuitee
J
John solo_traveller gb
8
2026-05-07 via Nuitee
G
George solo_traveller gb
8
2026-05-07 via Nuitee
R
Rupert couple gb
4
Disappointing as nothing as booked or described, still chasing refund through Booking.Com no response from hotel! BEWARE
Pros:

The location and the room

Cons:

Change of ‘pub with rooms’ to Indian restaurant and no communication prior to stay. No bar available, no cooked breakfast, all the reasons that we booked for where not available

2026-05-07 via Nuitee
G
Gray solo_traveller gb
7
Had a quick one night stay, room perfectly pleasant. Food in restaurant was very good
Pros:

Nest, tidy and clean.

Cons:

Busy road outside

2026-05-06 via Nuitee
M
May solo_traveller gb
7
Pros:

Good for the price. Staff very friendly.

Cons:

The shower water pressure was very low but everything else was good.

2026-05-06 via Nuitee
A
Andrew solo_traveller gb
7
2026-05-06 via Nuitee
C
Claire couple gb
5
Not as expected from website
Pros:

Close to Chester and some nice country pubs in the area

Cons:

Not as expected - recently changed to Indian restaurant so not as described on website, no cooked breakfast - only continental breakfast available at additional cost of £15, no Sunday roasts or pizza bar. No alcohol in bar which we were not told about on check in - only when we went to bar for a nightcap and told only soft drinks available. Workmen digging up garden all weekend so constantly passing bedroom door which we had to leave open as no windows.

2026-05-05 via Nuitee
J
Julie solo_traveller gb
5
Wont be staying again
Pros:

Room was clean and comfortable

Cons:

Room booking messed up, supposed to be a double and single but allocated a double with the hotel fully booked. No communication prior that the pub was now an Indian restaurant, strong smell of Indian food in the room. Room noisy with people outside smoking and general loudness within the hotel from other guests and loud tvs.
Did get a partial refund due to booking mess up.

2026-05-05 via Nuitee