Holiday Inn Express & Suites Goodlettsville N - Nashville by IHG

Hotels
Holiday Inn Express
8.7 (570 reviews)
251 Northcreek Blvd. , Goodlettsville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Convenient location
Cons:
Staff unhelpfulness during check-in
Maintenance issues in rooms
Noisy neighbors

Categories

Cleanliness
8.23
Most reviews noted the hotel was clean, but some mentioned issues like missing tiles, which affected the score.
Service
8.9
While some guests appreciated the friendly staff, there were notable complaints about unhelpful staff during check-in.
Location
8.74
Guests found the location convenient and close to dining options.
Room Quality
8.19
Rooms were generally described as comfortable but had some concerns regarding maintenance issues.
Amenities
8.72
Positive mentions of available amenities such as breakfast and a quiet atmosphere, but breakfast offerings were inconsistent.
Value for Money
9.18
Guests felt they received good value, especially for the quality of the breakfast compared to other hotels.
Food and Beverage
8.73
Breakfast received praise for quality, despite some guests noting a lack of variety.
Overall Experience
8.9
Guests generally had a good experience, but some noted specific inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 04:55

Property Description

Convenient Location and Modern Amenities

Holiday Inn Express & Suites Goodlettsville N - Nashville, an IHG Hotel, offers a prime location near top attractions like Nissan Stadium and Grand Ole Opry. Guests can enjoy the convenience of a business center, free WiFi, and non-smoking rooms.

Relaxation and Wellness

The hotel boasts a 3-star accommodation with an indoor pool and fitness center, perfect for unwinding after a busy day of exploring Nashville.

Exceptional Service and Multilingual Staff

Experience top-notch service with 24/7 assistance from the multilingual staff fluent in Arabic, Bosnian, German, and English. Whether it's sightseeing tips or any other assistance, the reception is always ready to help.

Book your stay at Holiday Inn Express & Suites Goodlettsville N - Nashville, an IHG Hotel, for a memorable and comfortable Nashville experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 570 reviews
Cleanliness: 8.23
Service: 8.9
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 9.18
Food and Beverage: 8.73
Overall Experience: 8.9
T
Timothy family_with_children us
7
Pros:

Breakfast

Cons:

Staff should have called customer before dissapearing with suitcases and loose items in room. Also, receptionist evicted a customer over something that particular customer had not done. Won’t ever stay in this hotel again.

2026-03-22 via Nuitee
J
JoAnn family_with_children us
9
Pros:

Good location

Cons:

Breakfast was cold

2026-03-22 via Nuitee
W
Whitney couple us
10
2026-03-20 via Nuitee
R
Roberto solo_traveller it
6
Cons:

poca disponibilità alla reception

2026-03-16 via Nuitee
C
Christopher couple us
9
2026-02-12 via Nuitee
T
Timothy couple us
9
Pros:

The breakfast was very good. You never see bacon or real eggs in a hotel breakfast on the road.

Cons:

The A/C system was a bit noisy

2026-01-28 via Nuitee
C
Cody family_with_children us
9
Nice
Pros:

Breakfast food was hot and fresh. Staff was friendly and polite. No issues with the staff or food whatsoever.

Cons:

Size of bed but it is not their fault. Just have a lot of kids. There wasn’t anything we really didn’t like.

2026-01-20 via Nuitee
H
Heather couple us
7
Was clean and comfortable
Pros:

Clean

Cons:

Everything was great

2026-01-20 via Nuitee
W
Winifred family_with_children us
10
It was a lovely, calming place to be after a hard day's drive.
Pros:

The breakfast was outstanding. Absolutely heavenly cinnamon rolls!

Cons:

The water pressure in the shower.

2026-01-19 via Nuitee
H
Heather couple us
8
2026-01-19 via Nuitee
P
Phillip couple us
7
It was a pleasant stay. We weren't expecting a 5 star room just a nice clean one to sleep in.
Pros:

The breakfast was great. The hotel and room was clean. We had easy access to the freeway to go downtown for touring and entertainment.

Cons:

I didn't like the fact that we could actually hear the people upstairs walking around. We couldn't get the shade to close so we had a street light shining in our room all night. We didn't ask to change rooms because the light wasn't very bright. We were in room 333.

2026-01-19 via Nuitee
E
Eugene couple us
10
Excellent great stay
Pros:

Excellent location great staff

Cons:

Nothing to complain about

2026-01-19 via Nuitee
K
Kaylee extended_group us
10
2026-01-19 via Nuitee
M
Maxine couple us
5
Comfortable
Pros:

Comfortable

Cons:

The front desk attendant when we checked out was rude.
There were some rags on a cart behind her desk and my husband asked if he could use one to clean the windshield on our vehicle. She gave it to him and then said he had to bring it back. He said okay and then when he took it back she insisted he give her our room number. The rag was rinsed out and just wet. I wondered if she was going to charge us for use of a "rag".

2026-01-19 via Nuitee
N
Neil couple us
10
Extremely accommodating and friendly staff with clean and comfortable accommodations.
2026-01-15 via Nuitee
D
Diana couple us
10
Perfect
Pros:

Favorite place to stay for an overnight getaway that isn't near downtown.
The complimentary body wash, shampoo and conditioner in the shower is so fabulous. I appreciate the small touches

Cons:

Our coffee pot did not work and there wasn't one we could use downstairs

2026-01-11 via Nuitee
L
LaCharsha couple us
10
2025-12-28 via Nuitee
R
Ronald couple us
10
2025-12-18 via Nuitee
C
Chumney family_with_children us
10
2025-12-12 via Nuitee
B
Bethy couple us
10
Pros:

Great breakfast, clean and comfortable.

2025-12-07 via Nuitee