Holiday Inn Express & Suites Goodlettsville N - Nashville by IHG

Hotels
Holiday Inn Express
8.7 (606 reviews)
251 Northcreek Blvd. , Goodlettsville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Convenient location
Cons:
Staff unhelpfulness during check-in
Maintenance issues in rooms
Noisy neighbors

Categories

Cleanliness
8.23
Most reviews noted the hotel was clean, but some mentioned issues like missing tiles, which affected the score.
Service
8.9
While some guests appreciated the friendly staff, there were notable complaints about unhelpful staff during check-in.
Location
8.74
Guests found the location convenient and close to dining options.
Room Quality
8.19
Rooms were generally described as comfortable but had some concerns regarding maintenance issues.
Amenities
8.72
Positive mentions of available amenities such as breakfast and a quiet atmosphere, but breakfast offerings were inconsistent.
Value for Money
9.18
Guests felt they received good value, especially for the quality of the breakfast compared to other hotels.
Food and Beverage
8.73
Breakfast received praise for quality, despite some guests noting a lack of variety.
Overall Experience
8.9
Guests generally had a good experience, but some noted specific inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 04:55

Property Description

Convenient Location and Modern Amenities

Holiday Inn Express & Suites Goodlettsville N - Nashville, an IHG Hotel, offers a prime location near top attractions like Nissan Stadium and Grand Ole Opry. Guests can enjoy the convenience of a business center, free WiFi, and non-smoking rooms.

Relaxation and Wellness

The hotel boasts a 3-star accommodation with an indoor pool and fitness center, perfect for unwinding after a busy day of exploring Nashville.

Exceptional Service and Multilingual Staff

Experience top-notch service with 24/7 assistance from the multilingual staff fluent in Arabic, Bosnian, German, and English. Whether it's sightseeing tips or any other assistance, the reception is always ready to help.

Book your stay at Holiday Inn Express & Suites Goodlettsville N - Nashville, an IHG Hotel, for a memorable and comfortable Nashville experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

8.7
Based on 606 reviews
Cleanliness: 8.23
Service: 8.9
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 9.18
Food and Beverage: 8.73
Overall Experience: 8.9
K
Kathy solo_traveller us
6
2026-08-20 via Nuitee
P
pattir497 Couples
4
Very disappointing
Pros:

Very disappointing! We stayed there a week. Our door keys stopped working every day. Front desk was very unfriendly. Saturday morning they ran out of coffee. They said they had to wait on a delivery truck the next day. On Monday morning the breakfast area was closed until 8:30 am They said the cook had just gotten there and their oven blew up! On the weekends they said breakfast was served until 10 am but I went at 9 30 they were out of eggs and a lot of other things. I asked if there would be any more food and the lady said no, she had turned off the oven. We paid around $1,500 for the week and this is how we were treated!

2026-07-28 via Tripadvisor
N
Nate solo_traveller us
10
Late night hotel search
Pros:

Everything was great. We rolled in about 8 pm and had a nice clean room within minutes. The lady at the desk was nice and even had a smile that late at night. The breakfast the next day was good also.

Cons:

The only issue we had was the faucet for the tub was loose which made it a little difficult to use and the tub drain was draining very slowly. We did tell them about it at checkout. It wasn't a deal breaker by any means.

2026-07-19 via Nuitee
R
RichSchroeder Family
4
Poor checkin experience- Mold in the bathroom
Pros:

Tripadvisor delayed our checkin due to their poor customer service with the more than accommodating person at the front desk.
The bathroom had mold growing on the shower ceiling. Probably due to the lack of a working fan in the bathroom.

2026-07-15 via Tripadvisor
J
Juana solo_traveller us
10
2026-07-11 via Nuitee
J
Juana couple us
10
Exelente
Pros:

Todo muy limpio

Cons:

Estuve dos noches todo bien

2026-07-06 via Nuitee
J
Julia solo_traveller us
7
Pros:

Spacious

Cons:

Only one bathroom light worked, we had to basically pry the shower nob to get it to turn the first time. Took about 5 minutes because we didnt want to break it. Room was not a good temp to walk into. Very humid and the carpet was even damp. Most of the USB ports were broken in the room as well. Just a few little things. I would still stay here again if I ever came back thru.

2026-07-06 via Nuitee
O
O5263ARandream Family
2
Got charged twice. Beware.
Pros:

I booked my sister a room online here because she wound up having to spend the night in the area. They charged me twice for the room. Once under HOLIDAYINN and another time under HOLIDAYIN0. There is something fraudulent going on here. They disconnected from me three times when I called to complain. I don't know if the problem is local or corporate, but beware.

2026-07-05 via Tripadvisor
A
Ashley solo_traveller us
10
Perfect place to stop for the night.
Pros:

The room was very nice and clean.

Cons:

The elevator was a little confusing. It didn't stop on your floor and open unless you pushed the button at the right time.

2026-07-03 via Nuitee
S
shauna solo_traveller us
9
2026-07-02 via Nuitee
J
Jane couple us
10
Clean, comfortable and welcoming stopover just outside Nashville.
Pros:

The lobby is clean and has lots of natural light. Check in was quick and efficient. My room was clean and appointed with Dove toiletries. Two huge perks are that there’s freshly ground and brewed coffee in the lobby all day and night and they still serve a hit breakfast with those signature cinnamon rolls!

2026-07-02 via Nuitee
S
Sue family_with_children us
1
Roach Hotel
Pros:

Nothing

Cons:

Roaches, drunk employee, filthy dirty.

2026-06-17 via Nuitee
S
Sue couple us
10
Nice stay
Pros:

Everything! Comfy beds, clean, friendly staff and the best hotel breakfast I have ever eaten.

Cons:

Everything was great

2026-06-17 via Nuitee
N
Nick solo_traveller us
10
2026-06-07 via Nuitee
C
Candace couple us
3
Cons:

Too many issues with our room. They should have placed us in a room that was issue free

2026-06-07 via Nuitee
T
Tracie couple us
9
2026-06-06 via Nuitee
E
Elizabeth Horton-Newton family_with_children us
10
2026-06-06 via Nuitee
E
Elizabeth couple us
5
Pros:

For the most part it was nice. The breakfast was great.

Cons:

Our room had things wrong with it the bathroom. One of the corner shelves was broken off and laying on the tub. The tub faucet was coming out of the wall and the shower head base was loose.

There were black long hairs in the comforter.

2026-06-02 via Nuitee
Y
Yadira solo_traveller us
10
2026-06-01 via Nuitee
L
Lisa family_with_children us
6
Beside the room change and toilet and ac noise I would stay again
Pros:

Cleanliness and staff were amazing

Cons:

Had to switch rooms because the refrigerator was frozen and got a small room then what we initially had. The toilet kept running and when the ac kicked on it was so loud

2026-05-19 via Nuitee