Hotel Mercier

Hotels
8.5 (2655 reviews)
Rozenstraat 12 , Amsterdam , nl

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Good amenities
Cons:
Cleanliness issues
Breakfast quality could be better

Categories

Cleanliness
7.64
The carpets and walls in the room have seen some wear and were a little dirty.
Service
9.11
Staff were welcoming and accommodating, but some could use more training.
Location
9.15
The location of the hotel is very good, within walking distance to main sites.
Room Quality
8.1
Rooms are decent size but some were reported as tiny or had issues with AC.
Amenities
9.13
Great amenities provided, including coffee and tea in the room.
Value for Money
8.59
Good value for the location and amenities offered.
Food and Beverage
7.64
Breakfast was noted as okay but could be improved.
Overall Experience
8.61
Overall good experience with notable highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 22:42

Property Description

Luxurious Accommodation
Hotel Mercier in Amsterdam offers air-conditioned rooms with modern amenities like flat-screen TVs and safety deposit boxes. Some rooms even boast stunning city views. The comfortable beds with quality linens ensure a good night's sleep for every guest.

Convenient Facilities
Enjoy complimentary WiFi, a beautiful garden, and a delicious restaurant at the hotel. The 24-hour front desk, luggage storage, and bar add convenience to your stay. The private bathrooms with showers and hairdryers provide a touch of luxury for guests.

Prime Location
Located near iconic attractions such as Anne Frank House and Royal Palace Amsterdam, Hotel Mercier is the ideal choice for travelers interested in exploring the city's rich history and culture. Book your stay now for a memorable experience in Amsterdam.

Important information:

All charges for the room, breakfast, city tax and incidentals will be processed at check-in.

Guests can make a reservation for a maximum of 9 rooms. Only 9 rooms will be accepted by the hotel. If you make a reservation of more than 9 rooms, the hotel is obligated to cancel the extra rooms.

Please note that some 'Junior Suite' units are split-level and can only be accessed via stairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    People no matter the age stay for € 60 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2655 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
E
El Boukri solo_traveller ca
7
2026-07-04 via Nuitee
T
Tyler solo_traveller us
10
2026-07-03 via Nuitee
L
Laurence solo_traveller ch
7
Ok for short stays
Pros:

Nice hotel/building and not too far from center. Clean and friendly staff.

Cons:

The toilet is for giants (i’m 172cm and my feet could not be on the ground), no closet or space for suitcase/clothes, very small room. Would be better putting a smaller bed and actually have a chair in the room instead of a small stool.

2026-07-03 via Nuitee
H
Helen family_with_children au
8
Great location gorgeous hotel
Pros:

The hotel is centrally located, gorgeous design and very helpful staff. Will stay here again

Cons:

We had a loft style room and it was incredibly hot weather and the air con did a great job cooling the lower level but struggled to cope with the upper floor too. In normal weather would be fine

2026-07-03 via Nuitee
N
Nour couple eg
8
Clean, friendly staff, funky interior, clean and spacious room.
Pros:

I really like the interior and the decor and the location is great. The hotel is very clean as well.

Cons:

I didn’t like that my room didn’t have any daylight or windows it was quite dark.

2026-07-02 via Nuitee
J
Janna extended_group us
10
Clean, comfortable, great decor and great staff!
Pros:

Quiet street in the heart of Jordann, great area and terrific room, so comfortable! Amazing attentive and helpful staff.

2026-07-01 via Nuitee
T
Tal solo_traveller il
10
Pros:

Location, staff, clean, bath

Cons:

Mattress was defective

2026-07-01 via Nuitee
I
Isabel couple de
8
Cons:

Unser Zimmer hatte kein Fenster zum Öffnen

2026-06-30 via Nuitee
M
mariam-mohamed extended_group ae
10
nice hotel
Pros:

hotel was in good location and service was very nice, room size was good

Cons:

there were no parking

2026-06-29 via Nuitee
M
mark couple gb
8
2026-06-29 via Nuitee
שגיא extended_group il
8
מושלם
2026-06-29 via Nuitee
E
Ege couple tr
9
2026-06-28 via Nuitee
E
Erin family_with_children us
8
Quiet spot but still close to everything.
Pros:

Great location in Jordaan neighborhood that was outside of the touristy area but still close to everything. We had rooms that were on the ground level and exited to a courtyard but the area felt very secure. The layout of the room was great with a nice sitting area.

Cons:

Nothing to not likes

2026-06-28 via Nuitee
B
Boris extended_group ec
10
2026-06-28 via Nuitee
E
Emily solo_traveller us
10
2026-06-27 via Nuitee
M
Michael couple be
9
2026-06-27 via Nuitee
L
Leader9449 NONE Rochester, Finger Lakes, New York
10
Excellent stay
Pros:

Had an excellent stay here for our 3 days in Amsterdam. Room was very clean and the overall place was unique. The location is perfect and staff was very kind and helpful!

2026-06-24 via Tripadvisor
L
Lisa solo_traveller us
10
Outstanding Hotel
Pros:

This hotel was lovely! The staff was extremely welcoming, knowledgeable, and helpful. Beautiful lounge/bar area just off the foyer. My room was clean, comfortable and air-conditioned. The location cannot be beat! Just a 4 minute walk from the Anne Frank House. Highly recommend staying here!

2026-06-24 via Nuitee
I
IFTIKHAR solo_traveller ae
6
2026-06-24 via Nuitee
T
Taskın solo_traveller tr
7
2026-06-24 via Nuitee