Hotel Mercier

Hotels
8.5 (2711 reviews)
Rozenstraat 12 , Amsterdam , nl
+31 20 810 0940

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Good amenities
Cons:
Cleanliness issues
Breakfast quality could be better

Categories

Cleanliness
7.64
The carpets and walls in the room have seen some wear and were a little dirty.
Service
9.11
Staff were welcoming and accommodating, but some could use more training.
Location
9.15
The location of the hotel is very good, within walking distance to main sites.
Room Quality
8.1
Rooms are decent size but some were reported as tiny or had issues with AC.
Amenities
9.13
Great amenities provided, including coffee and tea in the room.
Value for Money
8.59
Good value for the location and amenities offered.
Food and Beverage
7.64
Breakfast was noted as okay but could be improved.
Overall Experience
8.61
Overall good experience with notable highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 22:42

Property Description

Luxurious Accommodation
Hotel Mercier in Amsterdam offers air-conditioned rooms with modern amenities like flat-screen TVs and safety deposit boxes. Some rooms even boast stunning city views. The comfortable beds with quality linens ensure a good night's sleep for every guest.

Convenient Facilities
Enjoy complimentary WiFi, a beautiful garden, and a delicious restaurant at the hotel. The 24-hour front desk, luggage storage, and bar add convenience to your stay. The private bathrooms with showers and hairdryers provide a touch of luxury for guests.

Prime Location
Located near iconic attractions such as Anne Frank House and Royal Palace Amsterdam, Hotel Mercier is the ideal choice for travelers interested in exploring the city's rich history and culture. Book your stay now for a memorable experience in Amsterdam.

Important information:

All charges for the room, breakfast, city tax and incidentals will be processed at check-in.

Guests can make a reservation for a maximum of 9 rooms. Only 9 rooms will be accepted by the hotel. If you make a reservation of more than 9 rooms, the hotel is obligated to cancel the extra rooms.

Please note that some 'Junior Suite' units are split-level and can only be accessed via stairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

8.5
Based on 2711 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
D
Doug • solo_traveller • au
10
Would recommend it but it is a bit pricy for what it is.
Pros:

Great location and very tidy. Nice artwork and comfortable room.

Cons:

Housekeeping was done very late in the day.

2026-08-29 • via Nuitee
M
Maxie • extended_group • de
10
Alles sauber nett und gut
Pros:

Top

Cons:

Nichts

2026-08-29 • via Nuitee
J
Juliana • couple • br
9
Bem localizado.
Pros:

Quarto e banheiro espaçosos, roupas de cama e banho limpas e macias. Localização boa.

Cons:

Café da manhã pode ser melhor.

2026-08-26 • via Nuitee
D
DENISE • solo_traveller • us
10
Loved being there. Peaceful . Sweet people. Bed was wonderful.
Pros:

Loved the room and the quiet and the staff and the breakfast

2026-08-24 • via Nuitee
I
Isabelle • family_with_children • nl
9
Top verblijf
Pros:

Schitterend hotel. Locatie geweldig.

Cons:

Niets

2026-08-24 • via Nuitee
F
FELIX • solo_traveller • us
10
Daniel es lo mejor de ese hotel
Pros:

Todo

2026-08-23 • via Nuitee
M
Martin • couple • es
10
Pros:

Nice room and perfect service

2026-08-23 • via Nuitee
K
Karoline • couple • gb
9
Wonderful hotel with great staff.
Pros:

Beautiful hotel in an incredibly central location. The staff were super-lovely

Cons:

The WiFi was terrible

2026-08-22 • via Nuitee
F
Femke • couple • be
10
2026-08-21 • via Nuitee
R
Russell • couple • nz
9
2026-08-20 • via Nuitee
B
Brigitte • couple • fr
5
Pros:

L emplacement

Cons:

Le personnel, pas du tout à l’écoute. Chambre pas disponible à 15 h. Nous avons eu un problème avec nos bagages, difficile à récupérer, nous n avions pas eu de bons pour les reprendre, il a fallu batailler alors que nos noms étaient sur l étiquette. Nous avons changé de chambre (chambre en sous-sol, sombré devant un escalier non nettoyé). Et quand au départ nous avons réservé un taxi, le matin pour 16 h. Et le personnel ne s en était pas occupé . Pas même un café offert !

2026-08-19 • via Nuitee
A
Ambrogio • solo_traveller • it
8
2026-08-19 • via Nuitee
L
Lars • couple • uy
8
2026-08-19 • via Nuitee
V
Valentine • couple • be
9
2026-08-19 • via Nuitee
E
Edgardo • couple • uy
8
Pros:

Ubicación y trato del personal

Cons:

Habitación oscura

2026-08-18 • via Nuitee
K
Karina • solo_traveller • dk
5
Ville ikke vælge det igen
Pros:

Sengen i værelset var god. Beliggenheden var god

Cons:

Man kunne ikke åbne et vindue på værelset. Der var kun en fast 5 retters menu til aften, dyr overnatning

2026-08-17 • via Nuitee
D
delphine • couple • fr
10
Hôtel extrêmement agréable, si je retourne à AMSTERDAM je séjournerai là bas.
Pros:

Chambre spacieuse, beau design, excellent emplacement.

2026-08-17 • via Nuitee
G
Gustavo • extended_group • uy
10
Excelente opción de alojamiento en Ámsterdam.
Pros:

El personal muy muy amable. Buen gusto arreglado. Excelente ducha y toallas de buena calidad, camas y almohadas muy cómodas. Muy buena ubicación

2026-08-17 • via Nuitee
L
Luis • couple • cl
10
Muy bueno
Pros:

Todo bien, buena ubicación y amables

2026-08-16 • via Nuitee
G
Gunilla • couple • se
7
Pros:

Bra läge och trevlig personal.

Cons:

Svårt att ta sig från rummet till receptionen och utgången av hotellet.

2026-08-16 • via Nuitee