Hotel Gran Imperio

Hotels
Carrera 69 No 43-32 , Medellín , CO
57-4-8369410

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Television in common areas
Smoke-free property
Grocery/convenience store
Tours/ticket assistance
Snack bar/deli
See all facilities

Review Highlights

Pros:
Location
Kind and helpful staff
Hot water
Positioned near amenities
Basic and clean place to stay.
Cons:
Bed felt like sleeping on a rock
Limited parking
Expensive breakfast
No spa services
Cleanliness issues
Uncomfortable beds
Noise disturbances
Value for money concerns

Categories

Cleanliness
6.7
Overall, guests had mixed opinions about cleanliness with some positive feedback and some complaints about cleanliness issues.
Service
7.4
While some guests appreciated the service provided, there were complaints about staff behavior and unhelpful responses.
Location
8.8
The hotel's location was highly praised for its convenience and proximity to amenities.
Room Quality
6.5
Guests had mixed reviews about room quality, with complaints about uncomfortable beds and noisy rooms.
Amenities
7.5
Overall, guests found the amenities satisfactory, but some mentioned issues with noise levels and TV service.
Value for Money
5
Many guests felt that the hotel did not offer good value for the price paid, citing noise issues, cleanliness concerns, and uncomfortable beds.
Food and Beverage
7.2
Guests generally had positive feedback about the breakfast and restaurant services, despite some complaints about variety.
Overall Experience
6.8
While some guests had positive experiences and enjoyed the location, others faced challenges with cleanliness, noise, and uncomfortable beds.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 16:44

Property Description

Terrace with Scenic Views
Enjoy stunning panoramas from our terrace and soak in the beauty of the surroundings, providing the perfect backdrop for relaxation and unwinding.

Modern Amenities and Services
Stay connected with complimentary wireless internet access, catch up on your favorite shows on a flat-screen TV, and make use of our tour/ticket assistance and vending machine. Our 24-hour front desk, luggage storage, and laundry facilities ensure a hassle-free stay.

Convenient Location
Located in the heart of Medellín, Hotel Gran Imperio offers easy access to popular attractions like Plaza Mayor Convention Center and Botero Plaza. With comfortable guestrooms equipped with essential amenities, your visit to the city will be both enjoyable and convenient.

Experience comfort and convenience at Hotel Gran Imperio - Book now for an unforgettable stay!

Important information:

* If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

Cleanliness: 6.7
Service: 7.4
Location: 8.8
Room Quality: 6.5
Amenities: 7.5
Value for Money: 5
Food and Beverage: 7.2
Overall Experience: 6.8
V
VALENTINA • solo_traveller • co
8
comoda
2026-03-21 • via Nuitee
E
Eloisa • extended_group • es
9
Pros:

Está central de tofo y los chicos que atienden muy formales gracias

Cons:

Mejorar las toallas y gel de baño faltó

2026-03-21 • via Nuitee
M
María Angelica • extended_group • co
7
2026-03-20 • via Nuitee
C
Carlos Javier • couple • co
2
Desaseo, habitaciones obsoletas y humedad en cualquier habitación.
Cons:

Básicamente es una casa vieja con habitaciones, solicite cambio de habitación porque se tenia una humedad terrible y me pasaron a un habitación sin ninguna de las comodidades por las que había pagado, pedí nuevamente cambio de habitación y llegue a una habitación calurosa donde su ventilador no servía y el aseo ni hablar, las almohadas y baños llenos de pelos.
En conclusión el lugar menos recomendado

2026-03-17 • via Nuitee
J
Juan camilo • couple • co
1
PESIMO SERVICIO AL CLIENTE Y NO RESPETAN LAS RESERVAS
Cons:

habia reservado la habitacion con anterioridad, un dia antes de la reserva la confirme nuevamente para no tener contratiempos y al dia siguiente que llegue me dijeron que no habia disponibilidad, cuando la habia confirmado un dia antes

2026-03-17 • via Nuitee
N
Nayeli • extended_group • pa
6
Hospedaje barato pero comodidad no incluida
Pros:

La ubicación. El hotel esta en una excelente área

Cons:

La habitación no contaba con muebles. Solo tenia las camas, la TV y el baño. El baño era muy pequeño. La primera habitación olía mal y las camas eran incomodas, pedimos otra habitación pero tenían las camas incomodas también. No cuentan con aire acondicionado y el abanico no refresca la habitación

2026-03-17 • via Nuitee
J
Jose • solo_traveller • co
6
Empleados despistados.
Pros:

La ubicación del hotel, estratégico para la diligencia que viajaba.

Cons:

En su mayoría el personal, despistado , previo a la llegada, haber hablado con ellos vía WhatsApp ni recordaban que habíamos hablado y menos que tenía reserva por Booking. Que horror.

2026-03-16 • via Nuitee
G
Gonzalo • couple • co
8
Pros:

Es muy cómoda, equipada con buenas camas, agua caliente, habitación amplia

Cons:

Me tocó en el primer piso y en realidad entraba mucha luz de afuera y bulla, que en la mañana molesta, el TV solo sirve para canales, de resto todo super

2026-03-13 • via Nuitee
R
Rivera Revelo • family_with_children • co
2
incomoda
Pros:

cambian las condiciones de reserva

Cons:

cambian las condiciones de reserva

2026-03-13 • via Nuitee
S
Sarmiento • solo_traveller • co
9
Pros:

Cortesia del personal y habitaciones economicas

Cons:

Las toallas ya estan un poco desgastadas, pero estaba muy limpias.

2026-03-11 • via Nuitee
C
Cristhian Leandro • solo_traveller • co
3
2026-03-10 • via Nuitee
J
jenniferth • couple • pa
10
Exelente ubicacion
Pros:

Muy cerca de todo

Cons:

Me gusto la calidad de sus empleados

2026-03-10 • via Nuitee
O
Omarvill • couple • co
8
Pros:

La buena ubicación, y la economía

Cons:

A veces hay mucho ruido

2026-03-08 • via Nuitee
J
Jesús David • couple • co
10
Pros:

Buena ubicación cerca la 70

2026-03-08 • via Nuitee
O
Omarvill • couple • co
8
Pros:

La ubicación del hotel

Cons:

Mucho ruido

2026-03-08 • via Nuitee
P
puentes • extended_group • co
10
Pros:

para el precio excelente todo

2026-03-08 • via Nuitee
J
Jhonatan Andrés • couple • co
8
2026-03-06 • via Nuitee
V
Vasquez Nomelin • couple • co
6
2026-03-06 • via Nuitee
G
Glorisbeth Mariela • extended_group • pa
7
2026-03-05 • via Nuitee
F
Fredy • couple • ec
10
Zona segura, precio económico, excelente para cortas estancias
Pros:

Su ubicación es un lugar estratégico, queda cerca de todo y dispone de sistemas de transporte seguros

Cons:

-

2026-03-05 • via Nuitee