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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Sauna
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Skiing
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Packed lunches
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Spa/wellness center
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Ski storage
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Board games/puzzles
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Minimarket on site
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Electric vehicle charging station
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Public transport tickets
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Ski school
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Shuttle service (free)
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Ski equipment hire on site
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Spa Area
Indulge in relaxation at the spa area of Hotel Bergkristall, featuring a variety of saunas and infrared benches, perfect for unwinding after a day of exploring the picturesque Hohe Tauern Mountains.
Modern Amenities
Experience comfort and convenience in every room, equipped with a flat-screen TV, safe, minibar, and more. Enjoy complimentary daily coffee and fresh apples, adding a touch of warmth to your stay.
Convenient Facilities
Benefit from storage rooms for your ski equipment, snowboards, hiking gear, and bicycles, ensuring all your adventure needs are met. With free private parking available, your stay at Hotel Bergkristall is both seamless and stress-free.
Book now to elevate your mountain getaway at Hotel Bergkristall in Mallnitz.
Guests arriving before 14:00 are requested to inform the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When booking half board, note that drinks are not included.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 6 years old stay for € 35 per person per night when using an existing bed.
Children from 7 years old to 14 years old stay for € 55 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Super friendly staff, good food, relaxed atmosphere, clean rooms, modern bathroom and sauna facilities. Center of the village.
Great hotel. Excellent service in every way. Personnel and owners are great. Rooms are clean, very well equipped. Breakfast is very tasty, most of stuff from local producers. Dinner is great gastronomic experience. We did not try sauna (summer season). Parking just before hotel for free.
There is nothing to claim.
Sehr nette Gastgeber in einem schönen Hotel. Wir haben mit Halbpension gebucht und waren außerordentlich zufrieden mit dem Essen.
Das Frühstück war sehr gut, dass Abendessen war absolut ausgezeichnet. Kostenfreier Parkplatz direkt vor dem Haus. Sehr freundliche, familiäre Atmosphäre.
Ein schönes zentral gelegenes Hotel. Frühstück und Abendessen schmecken fantastisch. Wird mit viel Liebe zum Detail zubereitet.
Die Fam. Sterz und das Personal sind sehr freundlich und hilfsbereit.
Würden jederzeit wieder kommen.
Einzig dem Garten könnte man ein bisschen mehr Aufmerksamkeit schenken. Ich bin allerdings ein großer Gartenfreund 🤩
Perfektní vše
Sehr schönes ruhiges Hotel.
Frühstück und Abendessen war hervorragend, reichlich und sehr gut. Das Personal war aufmerksam und sehr freundlich. Die Betten waren ein Traum und das Zimmer auch sehr sauber. Für uns als Wanderer perfekte Gegend von leichte Wanderungen bis richtig schwierige Abschnitte.
Der Whirlpool war leider nicht zugedeckt und nicht aktiviert.
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