The Imperial Hotel

Hotels
Independent
8.4 (66 reviews)
Rocquaine Bay, Torteval, Channel Islands, GY8 0PS , Torteval , GG

Pets allowed

Facilities

Meeting rooms
Newspapers in lobby (surcharge)
Free WiFi
Terrace
Garden
Luggage storage
Wheelchair accessible
Picnic area
Snorkeling nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Good food
Cons:
Rooms feel dirty
Dated property
Unpleasant staff behavior

Categories

Cleanliness
6.35
Room felt dirty with large stains and uncomfortable stays reported.
Service
9.35
Staff were very friendly and helpful, contributing positively to the experience.
Location
9.35
Beautiful spot overlooking Rocquaine Bay with good accessibility.
Room Quality
6.85
Room was uncomfortable and dated, impacting the overall restfulness.
Amenities
8.85
Extras like bottled water and free newspapers were appreciated.
Value for Money
8.85
General sentiment suggests fair pricing given the good location and amenities.
Food and Beverage
8.85
Dining room had a good varied menu and lovely food.
Overall Experience
8.75
Overall positive experience despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:58

Property Description

Breathtaking Views and Convenient Amenities
Experience the stunning vistas from the terrace and garden, while staying connected with complimentary wireless internet access. Plan your day with ease using tour/ticket assistance and enjoy a peaceful picnic in the on-site area.

Delightful Dining and Relaxing Bar/Lounge
Indulge in a delicious meal at the hotel's restaurant and unwind with a refreshing drink in the bar/lounge. The perfect way to end a day of exploration.

Cozy Accommodations and Prime Location
With 17 well-equipped guestrooms, featuring flat-screen TVs and complimentary wired internet, The Imperial Hotel ensures a comfortable stay. Nestled in Torteval, relish beachfront access and easy reach to popular attractions like the Fort Grey Shipwreck Museum.

Ready to enjoy a seaside getaway? Book your stay at The Imperial Hotel now!

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • General

    Property follows regional sanitization guidelines We're Good To Go (UK)

  • General

    Gap period enforced between guest stays - 48 hours

  • General

    Gloves are available to guests

See all policies

Location

Guest Reviews

8.4
Based on 66 reviews
Cleanliness: 6.35
Service: 9.35
Location: 9.35
Room Quality: 6.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 8.75
T
Tina
10
Pros:

Lovely warm welcome as always. Clean and warm (nights are getting colder now) comfy bed as always and very nice dinner and breakfast. Excellent service from all the team.

2025-10-09 via Nuitee
K
Karen partner
8
Pros:

The hotel is in the most beautiful spot overlooking Rocquaine Bay. Accessible walks from the hotel and bus service very good. Only 10 minutes from the airport.
Staff at the hotel were very friendly and helpful. Dining room really good, with a good varied menu, lovely food, excellent service and wonderful views over the bay.

2025-09-12 via Nuitee
S
Sara pet
4
Pros:

The location of the property is good but the property is dated and the room was uncomfortable to stay in because it felt dirty. There were large stains on the lamp shade, the blind was dirty and looked like a child had trimmed the bottom of it. Staff were at the customer entrance in the car park smoking and swearing, which was not nice.

2025-09-09 via Nuitee
T
Tina
10
August stay
Pros:

Another great comfortable stay at the Imperial - staff are very friendly and rooms very clean. Beds good.

2025-08-29 via Nuitee
C
Christine
10
Pros:

Great location, lovely staff, all extras very much appreciated, bottled water every day, free newspapers, breakfast was excellent.

2025-08-26 via Nuitee
P
PATRICK
10
Location and service
Pros:

Location is the best. Quiet and beautiful.
Service is excellent and food very good.
Staff go above and beyond.
Special thanks to Rebecca

2025-06-30 via Nuitee
M
Michael
10
Imperial hotel Guernsey
Pros:

Very comfortable room, lovely view and amenities

2025-06-29 via Nuitee
T
Tina
10
Pros:

Friendly helpful staff, fabulous evening meal and breakfast. Lovely views, nice for a walk straight from the hotel.

2025-06-27 via Nuitee
C
Cheryl partner
10
Pros:

The Imperial Hotel was fantastic we have had a lovely time on holiday . The cleanliness was amazing and the staff are all friendly and welcoming. The food was great plenty of choices for breakfast and dinner

2025-06-24 via Nuitee
A
Andrew
10
Pros:

The rooms are clean, well presented, a decent size, with a good shower and bed. TV is very small though. Location is great, especially the outside bar space on a sunny day, with fantastic views. Parking available outside or if busy in the street too. Staff are very helpful and accommodating. Food, especially breakfast was of a high standard too. Would highly recommend.

2025-06-04 via Nuitee
J
Juliette
10
Pros:

Lovely position, views and restaurant. The staff are particularly good: helpful, friendly and professional. I especially appreciate the loan of a phone charger.

2025-06-02 via Nuitee
G
Gill
10
Pros:

Supper was delicious.
Staff were very friendly and helpful.

2025-05-29 via Nuitee
R
Rebecca
10
Pros:

Right on a fantastic beach for swimming and next to cliffs for easy, accessible walking.
There's a bus stop to take you into St Peter Port if you want to go shopping or just hop on and explore the island.
The food is fantastic, the staff are all lovely and I can't wait to go back.

2025-05-27 via Nuitee
L
Laurent
8
Excellent location, clean room
Pros:

Room was clean and nice, albeit above the restaurant so slightly noisy until about 9pm.
Restaurants is good.
The lounge area is nice, however the staff were really busy serving both lounge and pub and this resulted in some small delay and some lack of housekeeping in the lounge area.
Breakfast was good.
Excellent location

2025-05-25 via Nuitee
C
Chris partner
10
Pros:

The Inp never fails to deliver. Nice rooms, great food in a beautiful location

2025-05-05 via Nuitee
T
Tina
10
Definitely Reccomend
Pros:

Stayed one night when over on business. Had room 14 with a small balcony - side sea view. Service was very good - staff helpful and friendly. Lounge area nice to sit in the evening. Breakfast was great various options very fresh and efficient service.

2025-04-24 via Nuitee
P
PATRICK
10
Location and attitude
Pros:

Location is amazing, quiet, beautiful, easy access of airport.
Food is always very good but attitude of the staff is always friendly and excellent

2024-11-15 via Nuitee
V
Verified traveler
10
Great place to stay
Pros:

Fantastic ocean front setting with excellent food. Very friendly staff and a very relaxed holiday feel. Nice to be out of main port area but with island easily accessible by bus with stop right out the front. Felt safe as a solo traveller.

2024-09-17 via Nuitee
S
Sandra
10
Pros:

Had a lovely stay food great , helpful friendly staff,easy location for buses,quiet,great walks ,nothing too much trouble ,reasonable prices,
Rooms a bit dated but clean and functional…..
We would go back …..
The views are amazing …

2024-09-14 via Nuitee
B
Brian
10
Pros:

Hotel was a real pleasure to stay at. Staff, friendly and helpful. Food was excellent and real quality produce. Room was great. Bathroom a little dated and in need of some tlc but the shower was powerful

2024-08-25 via Nuitee