Kilbirnie Hotel

Hotels
Independent
8 (128 reviews)
Narrowcliff, Newquay, England, TR7 2RS , Newquay , GB

Pets allowed

Facilities

Fitness facilities
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Concierge service
Picnic area
Elevator
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Lovely pools
Cons:
Room cleanliness issues
Noisy surroundings
Limited food quality

Categories

Cleanliness
7.08
Mention of cleanliness issues like dirty windows and noisy seagulls affecting stay.
Service
9.05
Staff were friendly and accommodating, providing excellent service.
Location
9.09
Centrally located with good access to nearby beaches.
Room Quality
7.54
Room was small and outdated; some guests had issues with noise and comfort.
Amenities
8.57
Value found in amenities like pools, but need for air conditioning is noted.
Value for Money
7.53
Rooms considered overpriced relative to the quality and condition.
Food and Beverage
7.08
Breakfast and dinner options were below expectations per guest reviews.
Overall Experience
8.05
Overall positive stay with room for improvement but enjoyed by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:18

Property Description

Recreational Amenities

Take advantage of the health club, outdoor pool, and indoor pool for a relaxing stay.

Dining and Drinking Options

Enjoy a satisfying meal at the restaurant and your favorite drink at the bar/lounge.

Featured Amenities

Benefit from complimentary wireless internet, concierge services, and a picnic area.

To book your stay at Kilbirnie Hotel in Newquay, located by the ocean and within minutes of popular beaches, visit our website today!

Important information:

  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8
Based on 128 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
A
Anna friends
8
Pros:

Reasonable priced room. Seaview. Pool and sauna were great for sorting achey muscles after walking SWCP. Road was a little noisy.

2025-10-12 via Nuitee
R
richard family
8
Pros:

large public rooms, food poor

2025-09-19 via Nuitee
R
Rebecca family
10
Pros:

We had a lovely stay here in this centrally located and spotless hotel!

2025-09-18 via Nuitee
R
Rosemary partner
8
Pros:

Very much enjoyed the.pool

2025-09-15 via Nuitee
A
Alison
8
Pros:

Good location for 3 great nearby beaches.
As of Aug 2025 the breakfast was very limited so it should be improved.

2025-08-26 via Nuitee
C
Collette
6
Pros:

Hotel
Was pleasant but do feel that it was over priced room was small and little out dated in furniture
Staff were friendly

2025-08-24 via Nuitee
G
g
8
Good stay a few improvements would make it 5 star
Pros:

The stay was very welcoming and the service was very kind and accommodating of us and our little dog. However, we had a huge family room and only a queen sized bed in it which didn’t really make sense. The windows were in need of a good clean outside and the bedspread had a rip in which although isn’t unclean kind of didn’t represent the hotel in the way the rest of it did. I’m aware it’s undergoing renovation so sure the rest of it will match soon. Its position is fab and easy to walk or drive around the Newquay / Cornwall area.

2025-08-24 via Nuitee
R
Robson family
8
Pros:

Our stay was quite positive, good location. Parking space is something that can be improved.

Good cost benefit

2025-08-21 via Nuitee
S
Szabolcs
10
nice stay at kilbirnie hotel
Pros:

perfect location, spotlessly clean throughout, lovely pools to relax by, and a really good breakfast. recommended

2025-08-19 via Nuitee
M
Martin partner
10
Pros:

As a last minute decision to go to Newquay we were more than delighted with the hotel , services & breakfast facilities…

2025-08-18 via Nuitee
J
jess
4
Pros:

Checked in fine. I just wanted a night away from my major house renovation to relax, before starting hospital treatment. No relaxing, TV didn’t work. Receptionist couldn’t get it to work and no manager or maintenance on-site. Hotel full so i couldn’t change rooms. SO I spent an hour and eventually got it working-this is NOT my job and NOT what i wanted to do on my one night of relaxation. Then, building site next door and power tools being used by 7.30am. My view? A yellow knife in a dirt ‘flower’ bed. Other than that, hotel clean etc but just too upset to not get to properly relax because the room attendant hadn’t done their job properly.

2025-08-12 via Nuitee
D
darren
8
Pros:

.

2025-08-09 via Nuitee
D
David partner
10
Pros:

No complaints whatsoever, perfect greeting from receptionist, very helpful, barman good service, hotel in general was spot on. We stayed for 2 nights but would definitely visit again.

2025-08-07 via Nuitee
V
Verified traveler
4
Unrealised potential, but needs updating!
Pros:

We were looking forward to some stunning views but sadly our room on the 1st floor had a view into the courtyard. No possibility to fully open the WINDOWS or have a privacy without completely blocking the air. The rooms are in dyer need of air con as they were so stuffy (only 20C outside) and as the windows are chained you can barely open them.

I was surprised to find out the room doesn’t have a FRIDGE. My bad, as it isn’t listed.

No teabags in the room, only coffee and UHT milk

NOISE! - room above seemed to consist of a heard of wildebeest that liked galavanting around at all hours. Floors are very thin and noisy and even a cup being put on the table in above floor is heard downstairs. A couple fighting above our heads until 1am and Sunday morning had people screaming in the outside pool.
As much as we love birds, the constantly open windows meant Seagulls were noisy at all times, midnight, 2am, whenever!
Sadly, as the BEDS were very comfortable!!

For a hotel, sleep was very hard to come by.

We read so much about great food in this hotel so decided to have a dinner. Pasta with mushrooms had more mushrooms than pasta. Children’s pizza was about 3” diameter, … can’t recommend.
Breakfast ok

PARKING - a bit tight squeeze, phew!
£8/night not £5 as advertised!

DOG FRIENDLY it was wonderful, thank you!

STAFF - especially cleaning & breakfast staff and waiters, you were absolutely amazing!!! Thank you for being so lovely, always smiling and always very helpful ❤️

2025-08-03 via Nuitee
J
James
10
Amazing Visit!
Pros:

Amazing service for me and my dog - Great location, nice bar and easy parking.
Fabulously clean and smart.
Super!

2025-08-01 via Nuitee
M
Marion
6
Pros:

Nice bedroom,cosy bed ,bath and shower , complementary tea,coffee!
Would be nice if pillows were softer ,and the safe worked .
Bit annoying listening to women talking whilst swimming at 7 o'clock in the morning ,while your trying to sleep .

2025-07-31 via Nuitee
M
Mark partner
8
Pros:

Comfortable stay in a pleasant hotel

2025-07-20 via Nuitee
H
Henrik Philip partner
6
Pros:

Small and badly ventilated rooms.
Good and walkable location

2025-07-04 via Nuitee
R
Roshan
6
Pros:

Dust on the desk. We could see a lot of mud and carpet trims underneath the heater.

2025-06-28 via Nuitee
S
Susan partner
10
Pros:

Great hotel! All the staff were polite, helpful and friendly. There was plenty of breakfast food, full English or a continental option. You could have both and go back for more, self-service. The evening meals were excellent. Compliments to the chef. One, two or three courses at a reasonable fair price. Nicely presented, with quick service. Parking was £8 for 24 hours. The pool isn’t huge but it's okay. Extra towels can be collected from reception. The small gym was a bonus. It has a good selection of exercise machines and weighs. There was evening entertainment in the bar which started at 8.30 and finished at 10.30, (vocalist or entertainers)
We read some of the negative reviews and some are really not fair or true.
We stayed for 4 nights and thoroughly enjoyed our time in Newquay. Well done to everyone at the Kilbirnie Hotel.

2025-06-27 via Nuitee