Fairfield Inn & Suites by Marriott Columbus, IN

Hotels
Fairfield Inn
8.5 (461 reviews)
2820 Merchants Mile , Columbus , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly and accommodating staff
Great location
Cons:
Noisy rooms
Breakfast quality below expectations
Inconsistent heating in rooms

Categories

Cleanliness
8.39
Multiple reviews praised the cleanliness and modernity of the hotel.
Service
9.36
Kelly and Lisa received exceptional praise for their customer service.
Location
9.4
Several reviews highlighted the hotel’s convenient location.
Room Quality
7.85
Some rooms were reported as dark and noisy, with uncomfortable beds.
Amenities
8.88
Facilities like a 24/7 fitness center and clean breakfast area were appreciated.
Value for Money
7.34
Concerns were raised about the price relative to the room's quality.
Food and Beverage
7.89
A couple of reviews noted that the breakfast was below expectations.
Overall Experience
8.86
Most guests enjoyed their stay despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 19:04

Property Description

Modern Comfort and Convenience

Convenient Amenities: Enjoy free bikes, fitness centre, and a terrace at Fairfield Inn & Suites by Marriott Columbus, IN. The indoor pool and business centre add to the convenience.

Cozy Rooms: Relax in rooms equipped with a desk, flat-screen TV, and air conditioning. The private bathroom, bed linen, and towels ensure a comfortable stay.

Relaxing Atmosphere: Unwind at the hotel's bar or outdoor barbecue area. With free WiFi and a 24-hour front desk, your needs are catered to seamlessly.

Book your stay at Fairfield Inn & Suites by Marriott Columbus, IN for a blend of modern amenities and warm hospitality.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Location

Guest Reviews

8.5
Based on 461 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 8.86
M
MIKE couple au
10
2026-08-16 via Nuitee
L
Lorraine extended_group us
4
Painful
Pros:

Ease of check in. Location

Cons:

Beds and pillows were soooooo hard and booking allowed us to book with 5 when they accommodated 4 and we had to go buy our own blow up mattress

2026-08-15 via Nuitee
D
David family_with_children us
2
Cons:

Had a king suite and it was the most uncomfortable mattress I’ve ever slept on

2026-08-02 via Nuitee
J
J9285SRkellyb Family
10
Would stay again
Pros:

Nice clean place. Friendly staff.

2026-07-27 via Tripadvisor
D
D1871RTfrancesm Family
8
Good but no hot water
Pros:

I love it, room was clean but there was no hot water working at the time.

2026-07-27 via Tripadvisor
M
malcolmmY8438YY Family
8
Great stay
Pros:

Hotel and the value was excellent the only thing I could think of that could have been better is the parking and the mattresses.

2026-07-26 via Tripadvisor
N
N7873FBjeffb Family
10
Best Fairfield I’ve experienced
Pros:

Fantastic hotel! Our room was not only clean but also updated or nearly new. Great shower! Beds and pillows very comfortable. Staff was friendly. Would definitely return!

2026-07-19 via Tripadvisor
F
frontd945 Family
10
Field trip
Pros:

Great location,frontdesk staff excellent

2026-07-18 via Tripadvisor
A
Amy family_with_children us
8
Cons:

The beds didn’t seem to be full queen beds.

2026-07-18 via Nuitee
K
kenaA5317JM Family
10
Unexpected pleasure
Pros:

Extremely pleasant staff. Comfortable rooms and the Breakfast was awesome!!

2026-07-17 via Tripadvisor
E
E5951VXlindas Couples
8
Recommend
Pros:

Great place to stay. We stayed here while we explored Brown County and took day trips over to Nashville,Indiana. The evening desk person went out of her way to find a quiet room for this very tired 80 year old who arrived at a full hotel at the same time as several teen baseball teams. Very friendly staff-especially the evening crew. Room was clean and A/C quiet and cool. Would recommend

2026-07-14 via Tripadvisor
W
W6249CQmeganf Friends getaway
10
Would stay again!
Pros:

Nice clean place and the staff is the best part. Had some very minor issues with our room and they went above and beyond to correct it. Would stay here again. Their customer service was also a direct reflection on the Fairfield brand as a whole and they should be proud.

2026-07-14 via Tripadvisor
T
Tracy solo_traveller us
10
2026-07-13 via Nuitee
T
Tourist759012 Family Evansville, Indiana
10
Friendly staff
Pros:

Staff was very friendly suite was super nice

2026-07-12 via Tripadvisor
F
Fearless07282302857 Solo travel
10
Check in ~ checkout A++++
Pros:

Having stayed at many different Fairfield locations, I can honestly say that this one right here was OUTSTANDING!! By far one of the best and most relaxing experiences! Every employee I encountered was extremely friendly and welcoming! I typically take advantage of "late checkout" and this was the first time that I was actually able to sleep in. I've always heard the clatter of housekeeping right outside the door bright and early and they've always knocked on my door despite the "late checkout" being confirmed when checking in. Not here though! Want the best nights sleep at a hotel? Stay here! Check-in to checkout ~ perfection! THANK YOU!

2026-07-10 via Tripadvisor
J
jacoby647 Business
10
Great experience
Pros:

Awesome staff. Flight arrived early and they were able to get me into my room without issue.

2026-07-08 via Tripadvisor
E
Excursion40214475002 Family
10
Helpful staff
Pros:

Check in was great, the staff was very accommodating when I was trying to get help with my diabetic son. Nothing serious but they went out of their way to get things I needed. I definitely plan to stay here again when I’m in Columbus.

2026-07-05 via Tripadvisor
W
W106RHmarkj Solo travel
10
Nice Stay in Columbus
Pros:

Staff was super friendly and accommodating. Rooms were clean and the hotel is conveniently located next I-65. I was upgraded to a larger room and course that was greatly appreciated as well.

2026-07-02 via Tripadvisor
K
Kristi family_with_children us
7
Double check with hotel about actual amenities
Pros:

Good size room, staff friendly.

Cons:

On Trivago sits listed whirlpool/hot tub. Even had photo. So booked at a more expensive I ve price than other area hotels. When we arrived and asked about whirlpool was told they did not have one, staff at desk wasn't aware if there ever was one. Was told of heated pool which was very small. But wasn't what I specifically booked this room for. Was VERY DISAPPOINTED!

2026-06-30 via Nuitee
R
Ryan couple us
9
This was a wonderful, memorable experience I would do again with my family.
Pros:

Friendly staff, comfortable beds

Cons:

Bacon tasted like plastic

2026-06-28 via Nuitee