NH Collection Prague

Hotels
NH Hotels
8.6 (87 reviews)
Mozartova 261/1,, Prague, Prague, 15000 , Prague , CZ

Pets allowed

Facilities

Fitness facilities
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
Swimming pool
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great location and unique access
Cons:
Crowded breakfast area
Minor room maintenance issue

Categories

Cleanliness
8.54
The hotel was very clean and well maintained.
Service
9.01
Staff were friendly and provided excellent service, especially Richard at the reception and Peter in guest relations.
Location
9.05
Convenient access to tram stops and unique experience with the funicular.
Room Quality
8.5
Rooms were spacious and well equipped, though some minor issues noted.
Amenities
8.53
Standard amenities provided, though improvements could be made in room supplies.
Value for Money
8.49
Overall value reflects the quality and service received.
Food and Beverage
8.04
Breakfast offered a great selection but was very crowded.
Overall Experience
8.61
Overall a lovely experience with memorable moments, despite some minor quirks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:32

Property Description

Discover the charm and elegance of NH Collection Prague, your ideal retreat in the heart of this enchanting city.

Recreational Bliss
Unwind in our delightful indoor pool, rejuvenate in the hot tub, or relax in the sauna after a busy day exploring Prague.

Culinary Delight
Savor delectable Italian cuisine at Il Giardino Toscano, where picturesque garden views enhance every bite. Don’t forget to indulge in our convenient 24-hour room service for a delightful in-room dining experience.

Comfort & Convenience
Our modern guestrooms feature luxurious pillowtop beds, minibars, and espresso makers. Stay connected with complimentary high-speed Wi-Fi, while our well-equipped business center and meeting rooms cater to your professional needs.

Escape to NH Collection Prague for memorable experiences and unmatched comfort. Book your stay today!

Important information:

  • Pool access available from 7:00 AM to 10 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.6
Based on 87 reviews
Cleanliness: 8.54
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.61
S
Scenic10098724533 Couples
10
Amazing hotel and personnel
Pros:

I had a wonderful experience at this hotel. We were impressed by the funicular that takes you up to the hotel. It is very clean, the rooms are spacious, and the breakfast is excellent. Richard at the reception is an extraordinary person, and his colleague is wonderful as well.

2025-12-29 via Tripadvisor
P
PiotrK1622 Family
10
Mooi hotel
Pros:

Very nice hotel. Breakfast was very good. Service was excellent.
In the lobby Mrs. Nikol, she is very nice and experienced greetings from the Netherlands

2025-12-26 via Tripadvisor
C
cooperman27 Couples Prestatyn, Denbighshire, North Wales, Wales
10
Fantastic
Pros:

What an amazing hotel. Very friendly staff , breakfast is amazing . Just one little niggle the sink needs attention in room 209 . Plug got stuck and maintenance had to fix it but then it wouldn't go fully down so we couldn't fill it for a wash .

2025-12-15 via Tripadvisor
C
catherinemJ7505OH Family
10
Perfect base for a Prague short stay
Pros:

My daughter and I spent a lovely weekend at the NH in Prague. The hotel sent a car to collect us from the airport and although we were unable to access our room, they stored our luggage and texted me at 12.30 telling us our room would be ready by 1.00pm.

Our room had all the bits n bobs one would expect for a weekend break, I do wish hotels (universally) would leave sufficient quantities of tea/coffee and milk/cream.......it's pennies!

We choose this hotel based on its accessibility to tram stops to get around, each tram was less than 100meters away, the tram system is fantastic.

Peter in guest relations was fantastic, he provided so much information to me in advance of our arrival, it allowed me to plan in advance. Peter suggested two non tourist restaurants (at my request) one was a traditional diner in the train station, where we enjoyed lovely fried cheese and potatoes, the other a fish market...... both brilliant and not a tourist in sight. The fish Market was especially good and both were very reasonably prised. At the fish market you choose your fish, method of cooking, sides and enjoy.

Our personal funicular to our room in the sky was so much fun. I would definitely recommend as a great stop off in Prague. Enjoy. X

2025-12-09 via Tripadvisor
K
KatieL367 Couples Birmingham, West Midlands, England
10
Lovely hotel
Pros:

The hotel itself was very wonderful. I didn’t realise that we would have to take a cable car to it - we arrived at the NH Collection Prague City desk and were signposted around the corner to a ‘lift’ which was a cable car up to the hotel! It was a welcome surprise and made the experience quite special.

The room was incredibly spacious with high ceilings and large windows. The view from our room was great. The room was clean and well equipped. The only downside (and it’s small) was the television - the signal was quite poor and we could only get Sky News (we lost BBC news somehow). The remote control was quite worn and buttons were sunken in so it was hard to work. We didn’t watch much of it mind you but it was a bit annoying.

The Sky Bar was very pleasant.

We purchased breakfast during our stay and whilst they offered a great continental selection plus hot food (eggs, bacon, beans, sausages), it was manic! The dining room was full so we had to sit in reception or return later (this was around 9.30). I think though this would have been the same in any hotel at this time of year in Prague!

The hotel allowed us a late check out for free until 2pm on the day of departure- we were willing to pay for more time but sadly our room was already booked for someone new. The late departure was very welcome with a late night flight.

All in all, the hotel was great. Due to the airport/passport control situation in Prague, and the huge crowds, we would not return to Prague sadly.

2025-12-08 via Tripadvisor
A
anthonyoJ357CH Family
10
Richard on reception nights
Pros:

I would just like to thank Richard on reception on nights for going above and beyond and helping us get to the airport
We were panicking a bit and Richard was calm and guided us to airport on public transport
Made are experience really special will definitely coming back to your amazing hotel

2025-12-01 via Tripadvisor
K
kenwW9300BI Friends getaway
10
Special hotel in the mountain
Pros:

Very impressive hotel located at an elevated area, a dedicated cable type elevator is provided. Reception lady Nikola is very friendly and helping sort out any issues happened. Overall a satisfactory stay

2025-11-13 via Tripadvisor
S
Susanne2550 Business Copenhagen, Zealand
10
Nice place
Pros:

Nice stay in a quiet modern hotel, friendly frontdesk, loved the trip up the outdoor hiltop elevator.

2025-11-12 via Tripadvisor
2
277shanb Couples United Kingdom
8
A mixed experience
Pros:

Our stay at NH Collection Prague was mixed. Check-in was confusing as our room was in another part of the building, and the receptionist was quite blunt. The bar staff were rude and made the atmosphere uncomfortable, and the pool access was confusing as robes weren’t provided unless asked. On a positive note, the breakfast was excellent with plenty of options to choose from. Overall, a nice hotel but the service could be much better.

2025-11-06 via Tripadvisor
T
thomaseA1876VA Friends getaway
10
Very good hotel
Pros:

Very charming Hotel
Personal is very kind and helpfull‘
Spetial thanks to Marija and Petr who were amazing from the begining till the end of our stay. Real good people!
The hotel has a good Connection to the city center by tram
Everything perfect!

2025-10-16 via Tripadvisor
9
969margw Solo travel
10
Alone in a group
Pros:

A shout out to Peter at reception at the top of the funicular - he was very helpful to me!
Breakfasts were great and got used to the funicular after the first few times - rode it alone just to prove I could!

2025-10-11 via Tripadvisor
G
Gabriele family
10
Pros:

Sehr freundliches Personal, ausgezeichnetes Restaurant. Glutenfreie Produkte verfügbar. Große Zimmer, gut für Familien. Gute Anbindung an den Nahverkehr, ruhige Lage. Cablecar zum Hotel. Wir kommen gerne wieder.

2025-10-08 via Nuitee
J
JohnHart_13 Couples
10
Hotel with funicular railway
Pros:

This hotel is only 25 minutes or so from the airport by Uber and about 5 minutes walk away from the Andel (yellow line, B) metro station.

The rooms were clean and upto date and staff helpful and friendly, they lent us an umbrella when it was raining. But the things that made it for us was the funicular railway (or elevator as they refer to it) which takes you up to the second reception and your room. What is there not to like about a hotel which gives you a free funicular railway ride every day!

There is a pool, sauna and jacuzzi in the basement but we didn't use them. The breakfast was good with a wide choice of options,

This has to be a 5* review for the funicular railway alone :-)

2025-10-05 via Tripadvisor
M
Mark
8
Pros:

Food in the restaurant was excellent as was the service. Room was clean and pleasant.

2025-10-02 via Nuitee
J
Jiri
10
Pros:

Good experience

2025-09-24 via Nuitee
H
Hanna
10
Fantastiskt!
Pros:

Vi hade ett väldigt bra och stort rum till väldigt förmånligt pris. Fräscht och rent överallt med en fantastisk utsikt!
Det var ca 5 min bort från ett stort köpcentrum och massa restauranger. Ca 20-30 min att gå in till gamla stan/centrala centrum men vi tyckte det var skönt och lugnt ifrån det mest centrala i Prag.

2025-09-23 via Nuitee
X
X2763VElinhn Business
10
Linh
Pros:

I had a truly wonderful stay at this hotel. The entire property was impeccably clean, and the staff were incredibly friendly and welcoming throughout my visit. The atmosphere was peaceful, and the surrounding scenery added a refreshing touch to the experience.
The facilities were top-notch — from the spacious swimming pool and relaxing sauna to the well-equipped gym, everything was thoughtfully maintained and easily accessible. My room had a beautiful garden view, which made the space feel open, airy, and serene. Waking up to that view each morning was a highlight of my stay.
Highly recommended for anyone looking for comfort, hospitality, and a touch of nature 🌿

2025-09-22 via Tripadvisor
8
889patricieg Couples
10
Very nice hotel!
Pros:

Very nice stay! Friendly staff. Beautiful and spacious rooms. Also, you can enjoy the park surrounding the hotel. For me, as for the owner of a dog, we always ventured to the local area and enjoyed ourselves a lot.

2025-09-09 via Tripadvisor
Z
ZuVaDu NONE Bratislava, Bratislava Region
10
Prague visit
Pros:

Perfect location, close to town center, very nice staff. Parking in the garage. Will come back if in Prague

2025-09-03 via Tripadvisor
R
Rike Christine Doris family
10
Pros:

The hotel up on the hill is the one to go while in Prague. It is very convenient to travel with tram and metro around to all the sightseeing places without being in the city center with all the tourists and loud noises. The rooms are fantastic, pool and wjitlpoolwith a sauna is a plus

2025-08-24 via Nuitee