Fermain Valley Hotel

Hotels
8.7 (744 reviews)
Fermain Lane , St Peter Port , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Inconsistent service
Limited evening dining options

Categories

Cleanliness
8.23
Rooms were mentioned as clean, though one review noted feeling unwelcome.
Service
9
Staff were consistently described as friendly and helpful throughout the reviews.
Location
9.04
The hotel is well-situated with beautiful views and is accessible to nearby attractions.
Room Quality
8.79
Rooms were described as comfortable with good amenities, although one review indicated room size issues.
Amenities
8.72
Amenities were often positively noted, with some concerns about the spa facilities being closed.
Value for Money
8.48
General sentiment is positive, though one review expressed concerns over value in terms of size.
Food and Beverage
8.63
Food quality received praise, though some limitations in evening options frustrated guests.
Overall Experience
8.7
Overall experiences were positive, with most reviews expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:50

Property Description

Luxurious Accommodation
The elegantly decorated rooms at Fermain Valley Hotel offer a luxurious retreat with stunning views of Fermain Bay. Each room features modern amenities and a private bathroom for a comfortable stay.

Relaxation and Recreation
Guests can unwind in the indoor swimming pool and sauna or explore the beautiful award-winning gardens. The hotel also offers cosy lounges with board games, perfect for relaxing after a day of sightseeing.

Scenic Location
Located just a short drive from St Peter Port, Fermain Valley Hotel provides a peaceful escape surrounded by Guernsey's picturesque countryside. Don't miss the chance to experience tranquility and luxury at this charming hotel.

Book your stay at Fermain Valley Hotel now for a truly unforgettable experience.

Important information:

American Express is not accepted at the hotel.

When booking for more than 6 people, different policies and additional supplements may apply.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 3 years old to 12 years old stay for £20 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for £40 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 744 reviews
Cleanliness: 8.23
Service: 9
Location: 9.04
Room Quality: 8.79
Amenities: 8.72
Value for Money: 8.48
Food and Beverage: 8.63
Overall Experience: 8.7
A
Andre couple gb
8
We enjoyed our week’s stay
Pros:

Location, breakfast and general quality

Cons:

Top floor of bedroom block is too warm.

2026-06-27 via Nuitee
E
Emma solo_traveller gb
8
Great hotel but don't stay in Rooms 38 - 42
Pros:

We have just spent a week at Fermain Valley Hotel and enjoyed the stay. The hotel is charming, the grounds are lovely, and the outside veranda is a real highlight — perfect for relaxed breakfasts and dinners overlooking the sea. The staff were consistently friendly, warm, and attentive, which made the stay enjoyable.

Cons:

The only downside was the room. We stayed in Room 38 which was tastefully decorated and large. However Rooms 38 - 42 are located in the eaves, and during our stay — which coincided with an unprecedented heatwave — the temperature inside reached 34.8°C, even with two fans running constantly. The sun shines directly on the roof on the afternoon onwards and the heat does not dissipate in the evening, even when it was much cooler outside, which made sleeping very difficult. We were told that only 4 bedrooms have aircon in the entire hotel.

Special mention to Catya on Reception who moved heaven and earth to transfer our room (if only for 3 nights). This room was noticeably cooler by 6 degrees.

2026-06-26 via Nuitee
P
Peter couple gb
8
Beautiful location, very much enjoyed our stay
Pros:

We were in a tree house which was beautiful, and the served breakfasts are a little luxury not found in many hotels these days, the majority of the staff were lovely with reception staff very helpful indeed

Cons:

The lighting was a bit poor in the tree house, and some additional cleaning of the external areas would have enhanced the property.
Facilities initially advertised, I.e. spa and shuttle were no longer available

2026-06-26 via Nuitee
K
Kevin couple gb
9
2026-06-24 via Nuitee
A
Alexander Tobias couple de
9
Tolles Hotel, schönes Ambiente, lecker Frühstück - auf jeden Fall weiterzuempfehlen und zum Wiederkommen
Pros:

Sehr schönes Hotel, schöne Aussicht und nur ein kurzer Spaziergang zur Fermain Bay. Auch die Anbindung zum Bus ist ideal. Das Frühstück war exquisit und echt lecker!

Cons:

Der erste Stock ist etwas hellhörig. Die Musik aus dem Restaurant ist von 7 Uhr morgens bis ca. 22 Uhr durch den Bass wahrnehmbar. Es empfiehlt sich eher ein Zimmer im 2. OG. Die Steckdosen könnten moderner sein und sollten Lademöglichkeiten für USB-A bzw. USB-C bieten. Die Bedienung des TV mit der Sky-Box war manchmal etwas mühselig, da die Geräte nicht ganz so reagieren wie in der Anleitung beschrieben.

2026-06-24 via Nuitee
L
Lozzer couple gb
7
Great place and location - shame about service at Breakfast and evening meal!
Pros:

Rooms and balcony with sea view was fabulous! Weather made it to!

Cons:

The service at breakfast and evening meal was poor - nearly embarrassing, so many complaints from customers - you would expect your table to be set at a 4 star hotel! It was very much do it yourself!

2026-06-24 via Nuitee
S
Stephy couple gg
4
Not the best at all
Pros:

The location

Cons:

The menu had no options for dinner.
The breakfast staff were quite slow with taking orders and delivery..
Our room had no A/C just a small fan and it was soo hot to even sleep.

2026-06-23 via Nuitee
J
Jenny couple gb
10
A very nice stay where all our demands were handled - the cleanliness of the room was impeccable-
Pros:

The location the premises the staff everything was dealt with in a professional manner

Cons:

Nothing

2026-06-22 via Nuitee
V
vanessa couple gb
9
A truly beautiful stay with exceptional hospitality and breathtaking surroundings.
Pros:

Breakfast was lovely, with everything you could want on the menu, all freshly prepared. Although I travelled with colleagues, we were sometimes on different schedules, so I often dined or had a drink in the bar on my own. As a lone female traveller, I always felt comfortable and welcome. The staff were very friendly, and the atmosphere was relaxed and inviting. The outside space is breathtaking – beautifully maintained and the perfect place to relax and unwind.

Cons:

The decor, although lovely in most areas, could do with a refresh, and air conditioning would be a blessing.

2026-06-21 via Nuitee
M
Martine couple gb
10
Wonderful stay and will definitely be back.
Pros:

Stunning location and great views from our balcony. The restaurant team were very friendly and helpful. Food was lovely.

Our room was immaculate and serviced each day.

Would definitely recommend this hotel and we will be back.

Cons:

When we checked in the lady said the pool was not working. Fair enough but we heard from other guests that they could use the facilities of their sister hotel nearby and we were not told. Also the receptionist did not tell us anything about the area for example how we could walk down to the bay and also where we could join the cliff path that took us into town. We also heard from another guest on the last night of our stay that they had a shuttle bus that guests could use. When you are new to a location it would have been helpful for the receptionist to give you some helpful info but that was sadly lacking.

2026-06-20 via Nuitee
C
Claire couple gb
4
Not very friendly staff we left early
Pros:

Beautiful gardens

Cons:

Location of our room, it was also very tired, the window sill had all the paint peeling off.

2026-06-15 via Nuitee
C
Carole couple gb
5
Good food but little else to do but eat!
Pros:

Friendly staff, excellent restaurants, comfortable bed; good food.

Cons:

Limited facilities (a swimming pool that wasn't open but nothing else); if the weather was poor there was nothing in the hotel to do except return to your room and read.

2026-06-15 via Nuitee
D
David couple gb
10
2026-06-14 via Nuitee
S
Sandra extended_group gb
10
We had a very enjoyable stay warm comfortable even though the weather let us down the hotel didn’t.
Pros:

The Fermain valley hotel is situated in an amazing valley it feels very exotic when you sit on your balcony. The hotel is very clean and comfortable and the breakfast plentiful. The staff are so friendly and helpful , Maria Shayne Sarisa and our fabulous chambermaid Cecilia all deserve extra praise for their hard work and cheerie smiles , we would certainly recommend this hotel .

Cons:

It would have been nice to have been informed the pool was out of action we were quite disappointed although they did arrange transport to their sister hotel for us to use their pool .

2026-06-14 via Nuitee
R
Robert couple gb
9
Our weather was atrocious but the room and facilities at the hotel helped us enjoy our break
Pros:

Excellent breakfast .choice of 3 restuarents on the site.
Room serviced everyday.

Cons:

Walk from upper room to hotel restuarant

2026-06-12 via Nuitee
J
Jane extended_group gb
10
Very pleasant and enjoyable, the staff were the highlight.
Pros:

Excellent food with good choices.
Exceptional staff - friendly, helpful, informative.
Good facilities in the rooms
Lovely view from public rooms

Cons:

Very disappointing that swimming pool wasn’t available.
Steep climb to main road, shuttle bus would have been appreciated.

2026-06-11 via Nuitee
S
Shirley family_with_children gb
9
Really enjoyed it. Would return
Pros:

Staff were outstanding, particularly reception staff
Food was very good and imaginative
Rooms and bed comfortable and spotless

2026-06-11 via Nuitee
E
Ellwood solo_traveller gb
10
Pros:

Everything!!

Cons:

Nothing negative about our stay.

2026-06-07 via Nuitee
A
Alisha couple dk
10
Ein wunderschöner Ort zum entspannen
Pros:

Wir waren sehr angetan von der Lage des gesamten Hotels. Umringt von einem fantastischen und wunderbar gepflegten Waldstück, nur wenige Gehminuten zum Strand. Wir haben 5 Nächte in einem der Baumhäuser verbracht und es war perfekt für unsere Bedürfnisse. Das Zimmer ist mit einem komfortablen Bett ausgestattet, einen Schreibtisch, einer Kleiderstange, einem kleinen Regal und ein Minikühlschrank. Dies mag ggf. etwas spartanisch für manch einen sein, für uns war es genau das Richtige. Das Frühstück am Morgen war ebenfalls sehr empfehlenswert und das Personal ausnahmslos freundlich. Sehr zu empfehlen war auch die Bar im Rock Garden, wo wir wohl einen der leckersten Cocktails (außerhalb der Karte) vom Barkeeper John zubereitet bekommen haben.

Cons:

Nicht gefallen wäre maßlos übertrieben, aber ggf. wären etwas komfortablere Loungemöbel auf der Terrasse schön gewesen.

2026-06-06 via Nuitee
D
DeRuiter couple gb
9
Great stay except the for the pool.
Pros:

Room and food was excellent

Cons:

Pool was not available

2026-06-05 via Nuitee