NH Graz City

Hotels
NH Hotels
8.8 (5584 reviews)
Karmeliterplatz 4a/4b , Graz , at

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Inconsistent cleaning
Disappointing breakfast
Parking costs

Categories

Cleanliness
8.05
Cleaning schedule was inconsistent, noted bad odor and cleanliness issues.
Service
9.55
Staff reported as very friendly and attentive.
Location
9.55
Excellent location, very close to city center.
Room Quality
8.55
Rooms reported as clean, modern, and spacious but with some issues.
Amenities
9.05
Good amenities but limited cleaning and some complaints about parking fees.
Value for Money
9.05
Good value for money based on overall experience but with some breakfast disappointments.
Food and Beverage
7.55
Breakfast disappointed many guests; not up to standard for the price.
Overall Experience
9.05
Overall positive experience despite some issues with food and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:45

Property Description

Modern 4-Star Hotel in the Heart of Graz

Luxurious Accommodations: NH Graz City offers air-conditioned rooms with a sleek design and comfortable amenities, including private parking and room service. Each room is equipped with a desk, flat-screen TV, and a private bathroom with free toiletries.

Convenient Facilities: Guests can enjoy complimentary WiFi throughout the property, a 24-hour front desk for assistance at any time, and luggage storage for added convenience. The hotel also features a fitness centre for those looking to stay active during their stay.

Ideal Location: Situated in the centre of Graz, NH Graz City is within walking distance to popular attractions such as the Cathedral, Mausoleum, and Graz Clock Tower. With Graz Airport just 9 km away, the hotel offers easy access for travelers.

Book your stay at NH Graz City for a luxurious and convenient experience in Graz!

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 25 € per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Housekeeping service is offered every 4 days. If you'd prefer cleaning during a shorter stay, please inform reception by 9 pm, and we’ll gladly arrange it for the following day.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 5584 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 9.05
Food and Beverage: 7.55
Overall Experience: 9.05
E
Eva family_with_children de
8
2026-06-06 via Nuitee
C
Corinna couple de
8
2026-06-06 via Nuitee
A
Astrid couple at
10
Chices Hotel in einem sehr netten Viertel mit feinen kleinen geschäften und Bars!
Pros:

Die Lage: sehr stadtnah und doch ruhig!

2026-06-06 via Nuitee
G
Gordana solo_traveller ie
10
2026-06-05 via Nuitee
H
Harald solo_traveller at
6
Cons:

Zerkratzter Fußboden, Abfluss bad Waschbecken roch stark nach Schimmel, check-in sehr kompliziert und ohne 4☆☆☆☆ Qualität

2026-06-04 via Nuitee
K
Klaus solo_traveller at
10
2026-06-04 via Nuitee
J
Joana solo_traveller be
6
With some improvements, this could be a much better guest experience
Pros:

Great location, within walking distance of the city centre. The rooms were spacious and clean

Cons:

The internet connection was a major issue. Neither the Wi-Fi nor the mobile signal worked reliably in the room, making even basic video calls difficult. Reception confirmed that this was a known problem.
I was also disappointed by the lack of control over the room temperature. The air conditioning made the room excessively cold, and you can’t adjust it.
Although the breakfast was varied, several items were not restocked during service. Combined with a staff attitude that often felt indifferent rather than helpful, this affected the overall experience.

2026-06-04 via Nuitee
H
Heinz solo_traveller at
8
2026-06-03 via Nuitee
J
Jelena couple hr
10
2026-06-03 via Nuitee
C
Chris-Maria couple at
8
Central stay in Graz
Pros:

The location, close to the city centre allowed nice walks to the major sights.
The breakfast buffet was well organised and offered a braoad range of different approaches. The only thing missing: the bacon ;-)
The room was nice and well equipped, the view from the room was ok.

Cons:

The long walk from the reception to the room, coming home from a on food stroll through the city.
The parking facilities didn't offer a lift up to the hotel, but a standard elevator exit in a distant (with bad weather not ideal)

2026-06-03 via Nuitee
S
Simona family_with_children it
8
2026-06-03 via Nuitee
H
Helga solo_traveller hr
10
2026-06-02 via Nuitee
A
Andrew couple gb
10
2026-06-02 via Nuitee
R
Remus couple ro
10
NH Hotels are best value for money, for sure!
Pros:

Room is so practical and comfortable as ever with NH Hotels. Everything is handy, functional and intuitive to use. Hotel location is absolutely perfect, within walking distance of all major points of interest. Staff very friendly yet professional, giving all necessary info and support. Breakfast rich and fresh. We will choose again NH Hotels whenever available. Thank you!

2026-06-02 via Nuitee
J
Josef couple at
7
2026-06-01 via Nuitee
E
Eva couple at
10
2026-06-01 via Nuitee
R
Richard couple at
8
2026-06-01 via Nuitee
J
Jörg couple de
8
Immer wieder gerne !
Pros:

Sehr ruhige und trotzdem zentrale Lage zur Innenstadt & Stadtpark

Cons:

1 große anstatt 2 einzelne Bettdecke !

2026-06-01 via Nuitee
B
Balázs solo_traveller hu
10
2026-05-31 via Nuitee
V
Viktoria solo_traveller at
9
2026-05-31 via Nuitee