Hotel Boutique ADAZ

Hotels
8 (2170 reviews)
Calle 21 # 3 - 93 , Santa Marta , co

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
6.71
Several reviews mentioned cleanliness issues such as dirty towels and unmaintained swimming pool.
Service
9.18
Guests praised helpful staff, particularly in the breakfast area and reception.
Location
8.72
Guests appreciated the convenient location, close to key attractions.
Room Quality
7.67
Rooms were described as comfortable but with issues such as noisy environments.
Amenities
7.2
Amenities like the pool and breakfast received mixed reviews regarding quality and maintenance.
Value for Money
7.66
Some felt the property didn’t match their expectations based on the price.
Food and Beverage
8.71
Breakfast received positive remarks for taste, despite portion size concerns.
Overall Experience
8.18
Overall, guests found their stay satisfactory, with a few notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:12

Property Description

Luxurious Accommodation
Hotel Boutique ADAZ in Santa Marta's Centro Historico district offers air-conditioned rooms with modern amenities and city views. Enjoy a comfortable stay with a 24-hour front desk, concierge service, and currency exchange.

Relaxation and Comfort
Indulge in a private bathroom with complimentary toiletries, free WiFi, and cozy bed linens. Some rooms even feature a scenic city view. Unwind in style at the hot tub and sun terrace for a truly relaxing experience.

Convenient Location
Explore nearby attractions like Santa Marta Marina, Simon Bolivar Park, and Quinta de San Pedro Alejandrino. Start your day with an American breakfast before venturing out. Book your stay at Hotel Boutique ADAZ for a memorable experience in Santa Marta.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for COP 20,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2170 reviews
Cleanliness: 6.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.18
A
Andres couple co
8
2026-03-07 via Nuitee
G
Gomez Perez couple gb
4
Uncomfortable
Pros:

Everything was clean

Cons:

I was charged extra property tax, the TV didn't work, and the internet was very slow.

2026-03-06 via Nuitee
Y
Yanina maria couple co
6
Hubiera sido mejor 😢
Pros:

Es bonito el hotel, muy central cerca de los sitios más visitados de la ciudad

Cons:

No me gustó la habitación que medio el hotel, estaba a pocos pasos de la resección y los ruidos no me dejaba dormir 😴 eso hizo que la noche no fuera placentera y fue una lástima

2026-03-06 via Nuitee
S
SIRLENE DIAS couple br
7
Pros:

LOCALIZACAO

Cons:

Tratamento dos funcionários principalmente do horário da tarde para noite, wc com vazão de água no ralo do wc pequena, toalhas imundas , nao demonstra limpeza

2026-03-05 via Nuitee
D
Darlyn couple pl
10
2026-03-05 via Nuitee
H
Héctor Manuel couple co
8
Central entre el transporte público y el Parque de los Novios
Pros:

Que la habitación tuviese un área extra que hizo más confortable la estadía y reguló la estrechez. La habitación tenía buen aseo. La vista desde la terraza magnífica.

Cons:

Hubiese agradecido que tuvieran el servicio de desayuno, pues debimos buscarlo y no fue tan cerca. De resto, nos sentimos cómodos con nuestra estadía.

2026-03-04 via Nuitee
P
paulette couple cl
9
Excelente para descansar cómodo
Pros:

Me gustó la decoración, la limpieza y por supuesto la buena atención

Cons:

El internet es muy lento

2026-03-04 via Nuitee
P
paul solo_traveller gb
4
Don't waste your money, better cheaper else where.
Pros:

Could say ok location. Aircon.

Cons:

The picture of the room is nothing like the rooms in the hotel. No rooms have a balcony and the view from the balcony isn't the same as the picture as it's in the city. Room very run down bathroom was worse and shower leaked so bathroom floor was soaking. Tiny little window you can't see out. Tiny room. Wardroom (no wardrobe) or place to keep your clothes is in the bathroom so they get damp and wet if you have a reasonably hot shower and steam.

We have used booking.com a lot during our travels in South America but have come to realise room descriptions never match the rooms. And reviews are getting more like Amazon with fake reviews. Time booking cracked down on this.

Luckily through experience we only booked one night as needed a bed. Then moved on. Didn't use booking for the next hotel.

2026-03-02 via Nuitee
A
Angela couple co
9
2026-03-02 via Nuitee
M
Maria Fernanda solo_traveller co
1
2026-03-02 via Nuitee
H
Hoyos extended_group co
8
Espectacular!!
Pros:

La habitación muy limpia, amplia, comoda, se puede desacansar tranquilamente. El personal muy amable y atento. Excelente ubicación y nada de ruido.

Cons:

Que no ofrecian servicio de desayuno.

2026-03-02 via Nuitee
V
Vanessa couple co
1
Instalaciones descuidadas
Pros:

Me quedo allí desde hace unos 4 años y está vez todo estaba como descuidado, me dieron una habitación que es una oficina (incluso tiene el letrero afuera) muy improvisado.

Cons:

Ya ni restaurante activo tienen, la habitación era improvisado, me ubicaron donde era la oficina de administración. Muy triste como un lugar con todo el potencial se ve tan descuidado, las sábanas estaban manchadas y no pusieron colcha de sobre cama, solo la sabana de telita. Dejaron un identificador de humo que sonó toda la noche y nosotros mismos tuvimos que quitarlo del techo, entre el ruido y la luz que emitía no podíamos dormir.

2026-03-01 via Nuitee
J
Jessica solo_traveller co
10
2026-03-01 via Nuitee
P
Pinzón Valverde couple co
1
Muy mala la vd, apesar que nos cambiaron la habitación porque el señor de la recepción fue amable, también estaba en un
Pros:

Pues únicamente que el señor que atendió fue amable.

Cons:

Absolutamente nada. En general la habitación estaba deteriorada. Sábanas sucias, baño sucio, toallas viejas, pelo por todos lados, el olor del baño desagradable, tenía Comején y el jabón y shampoo que tenían en el hotel tenía más agua que producto.

2026-03-01 via Nuitee
H
HENRY extended_group co
8
Apenas lo justo
Pros:

La ubicación y la limpieza

Cons:

La actitud del personal. La distribución de los espacios y la falta del desayuno

2026-02-28 via Nuitee
S
Salamanca couple co
8
Pros:

La ubicación

Cons:

Me gustaria que el hotel tuviera habilitado el restaurante

2026-02-27 via Nuitee
C
Cataldo extended_group de
9
2026-02-26 via Nuitee
K
kevin family_with_children co
9
Súper!
Pros:

Es muy cerca al parque de los novios y por la noche ha mucho sitio para ir a comer y tomar algo en familia o con amigos.

Cons:

.

2026-02-26 via Nuitee
C
Cecilia extended_group ar
5
2026-02-26 via Nuitee
J
Jean-Luc solo_traveller lu
4
Probably the worst value for money since the beginning of my trip in South America. Avoid if you have other options.
Pros:

Location

Cons:

No service whatsoever

2026-02-25 via Nuitee