Grand Hyatt Bogota

Hotels
Grand Hyatt
9.4 (1185 reviews)
Calle 24A # 57-60 , Bogotá , co

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Excellent amenities
Convenient location
Cons:
Poor service at check-in
Issues with billing
Limited food variety

Categories

Cleanliness
9.05
The hotel is described as clean and modern, but problems with technical issues in check-in and hotel facilities indicate some shortcomings.
Service
8.55
There are significant complaints regarding staff responsiveness and assistance, particularly during check-in and with billing issues.
Location
10
Conveniently located near a nice shopping mall in a good area, which was positively noted.
Room Quality
10
Rooms were spacious, clean, and modern, creating a positive view of overall room quality.
Amenities
10
Excellent amenities including pool, sauna, jacuzzi, and gym facilities were appreciated by reviewers.
Value for Money
9.55
While the hotel is expensive, the positive attributes of services and amenities might rationalize the costs.
Food and Beverage
8.05
Critique regarding the buffet lunch and variety suggests areas for improvement in food offerings.
Overall Experience
10
Overall satisfaction is high, with many positive comments about the stay, but tempered by a few critical points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:48

Property Description

Luxurious Accommodation
Grand Hyatt Bogota offers 5-star accommodation with air-conditioned rooms, modern amenities, and a relaxing hammam. Some rooms even feature a convenient kitchenette for added comfort.

Wellness and Leisure
Enjoy a fitness center, sauna, and hot tub to unwind after a busy day of exploring Bogotá. The hotel also boasts a garden, terrace, and shared lounge for guests to relax and socialize.

Convenience and Connectivity
Benefit from the hotel's prime location near Corferias International Exhibition Center and El Dorado International Airport. With free WiFi, airport transfers, and a business center, Grand Hyatt Bogota ensures a seamless stay for all guests.

Ready to experience luxury and convenience in Bogotá? Book your stay at Grand Hyatt Bogota now.

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1185 reviews
Cleanliness: 9.05
Service: 8.55
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 9.55
Food and Beverage: 8.05
Overall Experience: 10
L
L4067SA Business Sao Paulo, State of Sao Paulo
10
The best hotel in Bogota!
Pros:

I love staying here, the staff is friendly, attentive, and kind! I feel ike I'm coming home to stay with family. Always making me feel like family.

2026-06-26 via Tripadvisor
J
jelmer solo_traveller nl
10
Pros:

The room was amazing and the service from the staff is always perfect

Cons:

I couldnt stay longer

2026-06-26 via Nuitee
K
kyung hwa solo_traveller gt
7
2026-06-21 via Nuitee
E
Escallon couple co
10
Buen sitio para hospedarse en Bogotá. Buena comida
Pros:

Buen servicio y excelente atención

2026-06-20 via Nuitee
H
Hugo couple pa
10
Excelente
Pros:

Todo

Cons:

Todo estuvo perfecto

2026-06-15 via Nuitee
V
Vitalina couple de
10
Pros:

Das Personal an der Rezeption war sehr hilfsbereit! Besonderes dank an den German, der hat uns sehr geholfen in einer Krisensituation!!!! Vielen Dank !
Vitalina & Lars

2026-06-12 via Nuitee
J
Jorge solo_traveller us
10
2026-06-12 via Nuitee
M
Mauricio solo_traveller co
10
2026-06-12 via Nuitee
I
ISABEL CRISTINA couple co
10
Descanso
Pros:

El hotel es muy completo muy bien todo

Cons:

Que los meseros cogieran el pan con la mano. Eso fue lo que no me gustó de resto. Todo muy rico

2026-06-10 via Nuitee
P
Perea family_with_children co
10
2026-06-07 via Nuitee
R
Rich solo_traveller gb
8
Pros:

The location is excellent, and the staff are friendly and helpful. There is a lovely coffee shop and bakery, along with a great gym and pool.

Cons:

The numerous events made it difficult to fully relax. The presence of some hairs in the bathroom was a bit disappointing.

2026-06-05 via Nuitee
M
MikeSantaMonica Couples Venice, Los Angeles, California
10
Grand Experience at the Grand Hyatt Bogota
Pros:

On par with the best Grand Hyatts out there (e.g., Hong Kong, Tokyo), the Grand Hyatt Bogota provides a luxurious oasis. The spa facilities are perfect to unwind after a day of site seeing. Our suite, with floor to ceiling windows overlooking the Andeas, was stylish and oh so cozy with the perfect bedding. The service from every member of the team, from housekeeping to the restaurant to the front desk, was warm and informative. I can confidently say that I fell in love with the Grand Hyatt Bogota and can't wait to return.

2026-06-02 via Tripadvisor
J
Juan Camilo family_with_children co
9
2026-06-02 via Nuitee
G
Gerardo couple us
8
2026-06-02 via Nuitee
D
Discover288679 NONE Weymouth, Massachusetts
10
Fantastic Hotel
Pros:

I was only there for a very short stay. Since I had a red-eye flight, I booked two nights but checked out at 9:00 PM on the second day. The hotel itself is beautiful. While it’s not in a central location, the area felt nice and it was easy to get around to everything. There was also a fantastic shopping mall within walking distance.
Even though the hotel was very busy during my stay, the service was outstanding—you would never have known how full it was. As a Globalist, I was upgraded to a corner suite, and the room was perfect.
Because my visit was so brief, I didn’t get to use many of the facilities, but I did stop by the club lounge and found everything there to be wonderful. There were plenty of snack options, along with complimentary wine and beer. I also had breakfast in the main restaurant, where everything was fresh and delicious.
I absolutely loved the Grand Hyatt Bogotá and would definitely return!

2026-06-01 via Tripadvisor
B
Beltran couple co
10
Excelente lugar, muy recomendado. La atención y las amenidades impecables
Pros:

La atención fue genial. La comida deliciosa y las instalaciones impecables.

Cons:

La piscina estaba cerrada por mantenimiento. Es uno de los motivos por lo que elijo siempre este hotel y desafortunadamente estaba inhabilitada.

2026-06-01 via Nuitee
M
Mónica solo_traveller co
10
Pros:

Todo

2026-06-01 via Nuitee
P
Paola couple co
10
Pros:

Excelente en todos los aspectos limpieza atención desayuno instalaciones

2026-05-31 via Nuitee
K
Karolin solo_traveller pa
10
2026-05-28 via Nuitee
M
Marcela couple co
9
Pros:

Comodidad y vista

Cons:

Que no había Milo frío
La habitación se calienta muy rápido en la mañana y el aire no se activa

2026-05-25 via Nuitee