Grand Hyatt Bogota

Hotels
•
Grand Hyatt
9.4 (1107 reviews)
Calle 24A # 57-60 , Bogotá , co

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
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Review Highlights

Pros:
Clean and modern rooms
Excellent amenities
Convenient location
Cons:
Poor service at check-in
Issues with billing
Limited food variety

Categories

Cleanliness
9.05
The hotel is described as clean and modern, but problems with technical issues in check-in and hotel facilities indicate some shortcomings.
Service
8.55
There are significant complaints regarding staff responsiveness and assistance, particularly during check-in and with billing issues.
Location
10
Conveniently located near a nice shopping mall in a good area, which was positively noted.
Room Quality
10
Rooms were spacious, clean, and modern, creating a positive view of overall room quality.
Amenities
10
Excellent amenities including pool, sauna, jacuzzi, and gym facilities were appreciated by reviewers.
Value for Money
9.55
While the hotel is expensive, the positive attributes of services and amenities might rationalize the costs.
Food and Beverage
8.05
Critique regarding the buffet lunch and variety suggests areas for improvement in food offerings.
Overall Experience
10
Overall satisfaction is high, with many positive comments about the stay, but tempered by a few critical points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:48

Property Description

Luxurious Accommodation
Grand Hyatt Bogota offers 5-star accommodation with air-conditioned rooms, modern amenities, and a relaxing hammam. Some rooms even feature a convenient kitchenette for added comfort.

Wellness and Leisure
Enjoy a fitness center, sauna, and hot tub to unwind after a busy day of exploring Bogotá. The hotel also boasts a garden, terrace, and shared lounge for guests to relax and socialize.

Convenience and Connectivity
Benefit from the hotel's prime location near Corferias International Exhibition Center and El Dorado International Airport. With free WiFi, airport transfers, and a business center, Grand Hyatt Bogota ensures a seamless stay for all guests.

Ready to experience luxury and convenience in Bogotá? Book your stay at Grand Hyatt Bogota now.

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1107 reviews
Cleanliness: 9.05
Service: 8.55
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 9.55
Food and Beverage: 8.05
Overall Experience: 10
A
ALEJANDRO • extended_group • co
3
Mala
Pros:

El desayuno estuvo bien.

Cons:

Las zonas húmedas son muy aburridas, pedí hielo a la habitación y me lo cobraron!!!???
La atención en el bar PESIMA y muy costosa.

2026-03-19 • via Nuitee
A
ANDRES • family_with_children • ve
10
Pros:

La comida es Excelente

2026-03-18 • via Nuitee
E
Erika • solo_traveller • us
10
We appreciated the staff and how they helped us fee comfortable even though the internet and systems were down while we
Pros:

The hospitality and convenient proximity to the airport

Cons:

That the internet shut down when we checked in an the services didn’t return until the late evening on our holiday check in which was on Valentines.

2026-03-16 • via Nuitee
L
lester • solo_traveller • us
4
Mal las del front desk
Pros:

El lugar es muy lindo

Cons:

Pues yo llegué antes que mi esposa y subí al club donde se hace el check in cuando ella llegó las chicas se resección la vieron como que era alguna prepago o algo y la hicieron esperar y preguntar asta que yo mismo bajé por ella no me gusta el tratado que pueden llegar a dar cuando se paga casi 2 millones

2026-03-12 • via Nuitee
D
djozame • couple • co
9
Muy agradable
Pros:

Piscina

Cons:

La ley seca, esto es un establecimiento privado.

2026-03-10 • via Nuitee
M
Mohammad • family_with_children • fr
4
peux mieux faire
Pros:

La piscine et le spa

Cons:

Le personnel désagréable et qui essaye de vous vendre tout et n’importe quoi. On se croirait au marché.

2026-03-07 • via Nuitee
J
Julian • couple • ve
10
Excelente
Pros:

Hotel muy moderno y cómodo

Cons:

Precio un poco elevado

2026-03-06 • via Nuitee
K
Kelman Hanael • couple • co
5
Cons:

Mala Gestión de servicio ama de llaves

2026-03-04 • via Nuitee
L
Lourdes Graciela • couple • gt
9
2026-03-03 • via Nuitee
B
BELTRAN • couple • co
10
2026-03-03 • via Nuitee
B
BELTRAN • couple • co
10
2026-03-03 • via Nuitee
J
Julian • family_with_children • us
9
Comfortable modern hotel with great staff
Pros:

Modern, comfortable and great service hotel. Will def stay again. Amazing breakfast.

The staff was top notch!!

Cons:

Not a family hotel. More of a business hotel.

2026-02-28 • via Nuitee
M
Marco • solo_traveller • ae
8
Confortable
Pros:

Nos gustó la ubicación del hotel y la amabilidad del personal de recepción y el desayuno muy bueno

Cons:

No nos gustó la conexión a internet estuvo lenta

2026-02-25 • via Nuitee
P
Peter • solo_traveller • gb
10
2026-02-14 • via Nuitee
M
Mirtha • family_with_children • us
10
2026-02-11 • via Nuitee
S
Storm • family_with_children • dk
10
2026-02-11 • via Nuitee
F
fonsoccs • family_with_children • co
10
2026-02-10 • via Nuitee
I
Irene • family_with_children • co
10
2026-02-10 • via Nuitee
J
Julius • couple • it
10
Es war die beste Wahl um sich zu erholen und entspannen nach einer langen Reise. Das Frühstücks buffet war unschlagbar!
2026-02-08 • via Nuitee
L
luis felipe • family_with_children • mx
9
2026-01-29 • via Nuitee