Grand Central Hotel Belfast

Hotels
9 (4232 reviews)
9-15 Bedford Street , Belfast , gb

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Children allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
7.96
Some complaints about cleanliness with nuts found in the room.
Service
8.93
Mixed reviews with some excellent service but also significant complaints regarding responsiveness.
Location
9.47
The hotel is located in a great area with easy access to city attractions.
Room Quality
9.42
Rooms are described as spacious and luxurious.
Amenities
9.45
Great selection of bars and facilities, though some guests mentioned issues with lifts.
Value for Money
8.91
Good value considering location and quality, but some guests found service not matching expected standards.
Food and Beverage
8.96
Food quality generally praised, with some comments on specific service issues.
Overall Experience
8.93
Varied experiences with some guests loving the stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 15:59

Property Description

Observatory Bar with Stunning Views
Experience breathtaking views of Belfast at the Observatory Bar located in the tallest building in the city, Hastings Grand Central Hotel. Enjoy sipping on your favorite drink while taking in the panoramic cityscape.

Convenient Location near Top Attractions
Located just minutes away from The Waterfront Hall, The Belfast Empire Music Hall, and SSE Arena, our hotel offers easy access to the best of Belfast's entertainment scene. Explore nearby landmarks like Titanic Belfast and Customs House Belfast with ease.

Comfortable Rooms and Delicious Dining
Relax in guest rooms featuring modern amenities like flat-screen TVs, air conditioning, and city views. Start your day with a delicious Full English/Irish breakfast and savor local dishes at our in-house restaurant. Our attentive staff is always ready to assist you at the 24-hour front desk.

Book your stay at Hastings Grand Central Hotel for a memorable Belfast experience!

Important information:

When booking more than 5 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 30 per day.

Location

Guest Reviews

9
Based on 4232 reviews
Cleanliness: 7.96
Service: 8.93
Location: 9.47
Room Quality: 9.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
K
Karen • couple • gb
8
Pros:

Extremely comfortable bed!
Fab decor and great views!
So perfectly located.

Cons:

Noise from what I think was a water tank whenever other rooms were using bathroom.

2026-03-07 • via Nuitee
N
Natalie • family_with_children • gb
6
2026-03-06 • via Nuitee
T
Tina • couple • gb
10
Special day for us during our stay and the hotel were more than accommodating
Pros:

Attentive staff and wonderful reception

Cons:

Nothing

2026-03-06 • via Nuitee
G
Gerard • solo_traveller • ie
10
2026-03-06 • via Nuitee
M
Muriel • couple • gb
10
2026-03-05 • via Nuitee
D
Daniel • couple • gb
10
2026-03-05 • via Nuitee
A
Amy • solo_traveller • ie
10
Pros:

Amazing location ,The Staff are very friendly and helpful

Cons:

Nothing

2026-03-05 • via Nuitee
G
Gallagher • couple • gb
10
Very clean
Pros:

Amazing

Cons:

Nothing

2026-03-03 • via Nuitee
H
Hull • family_with_children • gb
8
2026-03-03 • via Nuitee
J
Jimmy • couple • gb
10
Great location
Pros:

Great service and friendly staff

2026-03-03 • via Nuitee
B
Ben • couple • ie
8
A fantastic stay overall with excellent staff and comfort, slightly let down by the housekeeping service.
Pros:

The hotel was wonderful with me and my wife. The reception staff were extremely helpful and kind, and they even left us a lovely complimentary gift for our wedding. The room was large, very well equipped, with a beautiful view and an extremely comfortable bed. Breakfast was delicious, and the breakfast team were very friendly and welcoming.

Cons:

We left the sign requesting the room to be cleaned, but the towels were not changed and the room did not seem to be properly cleaned. It didn’t appear to be vacuumed, and only the trash was removed and the bed made, which was a bit disappointing.

2026-03-02 • via Nuitee
T
Tanya • family_with_children • gb
10
2026-03-02 • via Nuitee
J
James • couple • gb
10
2026-03-02 • via Nuitee
S
Seamus • couple • gb
10
2026-03-02 • via Nuitee
A
Anthony • couple • gb
9
Pros:

Fabulous location

Cons:

Not much of a variety in the seahorse restaurant. Shower unit had visible mould. Lifts took ages, long queues for check in.

2026-03-01 • via Nuitee
N
Nicole • couple • gb
1
2026-03-01 • via Nuitee
D
Dillon • extended_group • ie
3
Will not be back
Pros:

It’s location

Cons:

The staff and the lack of help when asked a question

2026-03-01 • via Nuitee
K
Kelly • family_with_children • gb
8
2026-03-01 • via Nuitee
G
Graham • couple • gb
3
2026-03-01 • via Nuitee
J
Jamie • family_with_children • gb
10
2026-02-28 • via Nuitee